Unit 2 Assignment: Business Processes and Strategy–Process AlignmentAbout selecting your business process for use in the AssignmentsYour book proposes a business process management (BPM) model that consistsof 10 phases. As you learn about each of these phases, you will be applying theconcepts to a specific business process. You will select the process you will use inthis Assignment.You will prepare the foundation for your project by identifying a real-worldorganization that would benefit from applying the business process management(BPM) model in the workplace. You may select the organization where youcurrently work OR where you previously worked. If possible, you should strive tochoose an organization and process that you have knowledge about. If you selectan organization that you do not have direct contact with, be sure you can gathersufficient information (via the library, the Internet, or by interview) about theorganization and its operations.It is important to select a process that will provide a good basis for applying thevarious phases that you will be learning. As you learn further topics and completesubsequent Assignments, you will use this process to answer questions such as:• What are the strategies/goals of your company and how does your selectedprocess support/fit them?• Who are the stakeholders in the process, what are their expectations, andwhat are the goals of the process?• What are some specific metrics for measuring the performance of yourprocess now and later? What are some quick wins for your project?• What are the risks for your project, ways to mitigate them, and the bestleader type for this project?• What is the best implementation strategy for your process, pilots, andcontingency plans for your project?In order to be able to answer these questions, you will need to select a businessprocess that has strategic significance in the organization, involves multiple people,and has sufficient complexity to require measurement and planning. If you pick aprocess that is too limited, not strategic, or too vague, you will not be able toanalyze these elements later on.To gain a better understanding of what is coming up, carefully read the 2-1/2 pagesummary of the 10 phases that starts on p. 106. This will give you an idea of whattype of questions you will be asking about the process you select.Instructions for Assignment 1Kaplan University School of Business Unit 2 AssignmentFor this Assignment, write a paper that includes the following components (use thesubheadings below):Part 1: Information About the Organization You SelectedIdentify and provide details regarding the organization for which you will bepresenting information about the BPM model.Basic information: Company name, location, size, and primary business area(What does the business do?). Also, describe what connection you have to theorganization, if any. If not, explain how you will gather information about theiroperations.Implementation strategy: (Use the model by Treacy and Wiersma in Chapter 13and identify which one of the three strategic options fits the company’s approachthe best; explain how and why).Part 2: Information About the Process you SelectedDescribe the specific business process that you have selected to analyze in yourAssignments. Clearly state:1. The objective of the process.2. The scope: Where the process begins and ends.3. A brief description of those involved.Explain each item:● Significance: Does this process have some strategic significance or asignificant impact on the operations of the organization? Would companyexecutives care about changes to the process? Explain your answers.● Scope: Does this process have various stakeholders, in addition to multiplepeople involved in its execution? List both the stakeholders and the variouspeople involved in carrying out the process.● Clarity: Is it possible to identify and list the steps in this process, frombeginning to end? Briefly list at least five steps, including who executesthem.● Outcomes: Are there specific goals and deliverables associated with thisprocess that can be listed and measured? Describe at least two.In order to ensure the process you select is rich enough to support this project,your answer to the items in the preceding checklist must be “yes.” If you find thatyou cannot answer the questions above, you will need to pick another process.Otherwise you will have difficulty with subsequent Assignments.Part 3: Strategic Justification1. Why should the company undertake a BPM project on this process? (What Kaplan University School of BusinessMT 400 Unit 2 Assignmentare some triggers based on Table 4.1?)2. How can this business or organization benefit from a BPM effort?Part 4: Alignment of the Process to the Company StrategyBased on the concepts in Chapter 13, assess the following elements:1. How well does the process you selected support strategic choice (based on#1–3 above)? Your analysis should be specific to the selected businessprocess and not a general discussion of the business.2. Where in Table 13.6 would this process fall with respect to the BPM activityand approach? Explain.
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