Sustainable Enterprises: Examples Of Successful Companies In The Hospitality Industry

Enterprise 1: The Taj Bengal

Discuss about the Sustainable Enterprises.

The Travel, leisure and the event related industries in both the developing as well as the developed countries have increased the opportunities in business and for such reasons both the developing and the developed countries have been successful in making certain percentage of contribution over the country’s economic growth  and success (de Grosbois 2012). The contribution in business made by the Indian Hotel industry is noticed to push the country economy more forward and on the other hand the international hotel industry is noticed to increase its manpower resistance by making a disparity over the demand and supply of different kinds of services.

In the developing country like India the Indian Hotel Company LTD (IHCL) is branded by the name Taj Group. This is estimated as the chain of hotels as well as resorts which has it’s headquarter at the Oxford house situated in Mumbai and it was incorporated by the Tata group in the year 1903. Further, the Taj group is estimated to be a part of the Tata group of companies which is India’s one of the largest business conglomerates. Under the information supplied by various resources the Taj group is estimated to operates about 108 hotels across India and has 17 other hotels in countries like the USA, Africa, Malaysia, and Bhutan (Kusluvan et al 2010).  Also it has been found that the Taj group owns few numbers of private lands even. With the expansion of its luxury hotels the Taj group has been successful in making division in the business hotels and likely expanded its market coverage. It contributes about 6.23 percent to the GDP and about 8.78 percent of the total employment.  The Taj group of hotel is noticed to serve huge number of people as this hotel has a largest chain and is deemed to serve about 450 people. It has many hotel all over which serves more number of people on certain basis every day.

The Baglioni Hotel is estimated as the luxury five star hotels which are situated in London, England. This hotel is highly luxurious and is located in the Hyde Park Gate which is Kensington area In London. The Hotel is mainly consist of the Italian hotel and has a fountain and stone floors. This hotel consists of about three executive sites as well as two presidential sites. The Hotel contributes about 2.3 percent of its GDP to the country of UK and further is estimated to possess a good relation with the Tourism industry (Mok, et al 2013).  By maintaining a proper relation with the tourism industry the hotel is able to establish satisfaction among the customers. The hotel is estimated to follow certain legal policies for which they are able to continue their business in the market and attract more customers with the supply of different luxurious services. The hotel is noticed to serve a number of people all throughout the day and in its package includes a 3 night stay within one bedroom suite specially designed for two people and full English breakfast served within the suite. A three course dinner is also includes for the people. The price value of this package is included within the range of 1,110.00 to 1,150.00 per night including about 20% of the vat charged. This package that is supplied by the Baglioni hotel is estimated as totally prepaid and the charges are taken at the time of booking.

Enterprise 2: Baglioni Hotel

The ITC sonar is one of the best luxurious hotels which are situated in West Bengal, India. This hotel has been awarded by the east India and has been categories under the platinum rating. For the purpose of maintaining a good relationship with the tourism industry it has been found that the ITC Sonar, has introduced certain percentage of the green education as well as reward programmes basically for making an educational outreach and helping people to experience sustainable living. Being one of the well known five star hotels within developing country Like India it has been found that the hotel does contribute about 5.3% of its net income towards the country’s GDP (Sloan, 2013).  The background information about ITC sonar states that the hotel possess enhanced occupant as well as thermal comfort and also has the availability of the green sealed certified form of housekeeping chemicals as well as equipments. The ITC sonar is estimated to have a marvelous hall that has a finishing with different forms of modern designed interiors. The Pala is situated within ITC Sonar and is estimated as one of Kolkata’s largest pillar free hotel ballroom. This hall is actually named after the Pala dynasty and accommodates about 750 guests and this hall serves as the spectrum of different events, gala dinners, wedding celebrations, conference meet. The conference room could accommodate about 20-40 people. Also it has been noticed that conference room are actually a form of intimate gatherings designed approximately for about 14 people each.

Name of enterprise	Economic	Social	Political	Sustainability issues and challenges
	Policies / practices	Policies / practices	Policies/ practices
The Taj Bengal	Policies- the Taj Hotel is mainly noticed to consider every employee as an important member (de Grosbois 2012). Practices- the Taj hotel is noticed to acquire as well as retain the employees interest by supplying them with rewards and mainly emphasise on the formal communication basically for promoting certain level of transparency.	Policies- Taj amalgamates the HR policies with the different kind of social activities in order to perfectly manage the performance of the industry. Practices- the Taj hotel Industry is estimated to work by considering certain well defined targets for assessing the employees (Kusluvan, et al 2010).	Different hospitality industry based policies are being followed by the Taj hotel so that they could perform different business activities legally. Practices- the Taj hotel considers the legal principles designed by the government and the community management group so that they could supply efficient services to their customers (Mok, et al 2013).	The hotel have experienced the challenge of supplying honest and trustworthy services to the customers, they have even experienced the financial issues as well as scarcity of opportunities during economic crisis in the country (Sloan, et al 2013).
Baglioni Hotel	The economic policies of this hotel are to look into the interest rate and taxation paid by the hotel so that they would not have to experience serious business risks. The process followed by this is that they look into the economic and fiscal condition of their organisation.	The hotel is highly concerned about the different social practices like renewable energy solutions and for such reason the hotel is estimated to carry out different forms of sustainable management practices.	The governmental rules and regulations in operating a hotel industry are highly considered as important practices and the it is important to follow the legal policies like that are customer based because customer satisfaction is one of the main concerns for the hotel industry.	The hotel has experienced huge challenges like spreading awareness through renewable energy solutions and many more.
ITC sonar	Different economic policies like the taxation rate and the interest rate should be paid by the hotel industry and different green initiatives should also be considered for the purpose of making reaffirmation that the hotel industry does care for the future generation by undertaking certain proactive measures (Walker, et al 2012).	The ITC sonar has been noticed to experience challenges regarding the balance development and environmental concerns, the different issues that has been experienced by the hotel was the economic crisis at the time climate change in business.

Conclusion

The travel, leisure and the event related industries of both the developing as well as the developed countries are playing a major role in contributing to the GDP of their country and increasing the market share. Both the countries hotel industry is now noticed to erode their competitiveness for the purpose of reaching out to an extremely cost effective destination (Walker, et al 2012).  From the different sources it has been estimated that the demand of the hotel industry is noticed to experience a higher level of increase by it the next 2 years. With fulfillment of the manpower requirements the hotel industry of both the developing and the developed countries are able to earn a huge share in the competition of business.

References

de Grosbois, D. (2012). Corporate social responsibility reporting by the global hotel industry: Commitment, initiatives and performance. International Journal of Hospitality Management, 31(3), 896-905.

Kusluvan, S., Kusluvan, Z., Ilhan, I., & Buyruk, L. (2010). The human dimension a review of human resources management issues in the tourism and hospitality industry. Cornell Hospitality Quarterly, 51(2), 171-214.

Mok, C., Sparks, B., & Kadampully, J. (2013). Service quality management in hospitality, tourism, and leisure. Routledge.

Sloan, P., Legrand, W., & Chen, J. S. (2013). Sustainability in the Hospitality Industry 2nd Ed: Principles of Sustainable Operations. Routledge.

Walker, J. R., & Walker, J. T. (2012). Introduction to hospitality management. Pearson Higher Ed.