Discuss about the Logistics Information Tracking System.
Information technology and information system has changed entire scenario of the technological world. The technological development has eased life styles. In case of the business perspectives, information technology and information system has notified as the competitive advantage of various organizations. In contrast with this fact the technological tools such as software programming languages, big data, hadoop etc are helping the information base to build up the strong base of improvement.
Mitre 9 and Maters Home Improvement have decided to merge for providing the better hardware solutions and some assumptions that are decided by the combined management of these two companies. This report is elaborating all of these assumptions. In addition to this information technology and information, system has some basic differences that are discussed in this report in order to evaluate the impacts of these two on the brand value customer satisfaction and continued support system. In contrast with all these aspects, some policies are recommended to the combined management in order to attract their customers in a better way.
Mitre 9 is a hardware store that provides the service to 23 locations in Australia. Music players, merchandising, multimedia sales etc are provided as the service to their customer all over Australia. In case of the other partner of Hardware-r-us, also a hardware store provides hardware elements at very reasonable cost. This organization is providing their service to 20 locations. The core strength of this organization is the installation process within a reasonable cost structuring. In addition to this, the organization provides the facility of providing late hour services to their customers. The online booking system is also innovative and interesting for attracting the customers. Both the organizations have impressive structuring and other advantages over each other, but in contrast with the improvement strategies, it is found that if most effectives strategies are merged with each other and a new company is formed then it will be beneficial in terms of revenue and brand value. Therefore, this combined decision helps in establishing a new organization named Hardware-r-us. This merged organization added so many advantages to the business perspectives. The merged up management team has decided to combine few strategic measures with each other.
Hardware-r-us is also a hardware solution that will be providing hardware elements to their clients. The superior management team has decided to involve three new strategic planning for the betterment of the production as well as the structuring of organizational culture. Senior management team proposed system for making the successful merging of two organizations. These measures are explained as follows:
Management is an important part of any organization that plays a great role in improving the system architecture and other serious improving perspectives. The management authority helps to evaluate the core needs of the organization. In contrast with the scenario of the Hardware-r-us, the organization is designing a management structure that will provide a good amount of benefit to the newly merged organization.
The senior management team of the Hardware-r-us has been taken some decisions that will be beneficial to the organization from various perspectives. All of these decisions are classified into three segments that are specifying a detailed overview of the concerned system development. Core target of Hardware-r-us is to provide the service and goods in a reasonable price range that will make them more popular and competitive in the concerned target market. For this purpose, they have introduced several new aspects within the organizational structure.
The organization has decided to maintain their providing as per the production of the Mitre 9 and Mater Home Improvement. All the staffs and usable infrastructure has been kept same as the previous one that was used in MHI and Mitre 9. According to the study about the management policies there are certain risks involved in the perspective of the change management. This change may influence the work culture of the organization that is not desired in this case. Therefore keeping the same organization culture, structure and people may benefit the organization from various perspectives.
The MHI have the advanced scheduling system than the Mitre 9. Aging system is nothing but a structured way of approaching the business activities that will help the organization in maintaining their organizational structure in a better way. In contrast with the case study, it is clear that Hardware-r-us want to make their organizational structure better. Therefore, the merged organization implemented the aging system of MHI.
In addition to the above mentioned aspects, there are several other aspects that have been incorporated within the Hardware-r-us. The newly merged organization planned to provide their customer 15% off on bookings done from the online sites than the bookings done from the stores.
Information System and information technology is always considered as synonym but in real life both the technologies is a subset of Information system. Both the fields deal with various technologies that have distinct characteristics, which are required in different training and education procedures.
Information System
Information System is defined as an umbrella for different systems, people and processes are designed in order to create, manipulate and store various types of information. The field of information system helps in bridging the gap between computer science and business. One of the most common reasons that does not let people to differentiate between IS and IT is that they assume that all the information systems are computer based. An information system is very simple as pencil and paper. The objects that help in separation are known as tools. When they are used together, they help in recording different types of information. Information systems are very much reliant on different technology based tools although the term helps in predating the computer, which can be included in the non-technological systems.
The degree of information system, which is included in different courses, includes:
Careers in information system include different varieties of fields, which includes analytics, programming, communications and auditing.
Information Technology
Information technology deals with different technologies that are involved in the systems. It mainly includes software, database, hardware, and networks. Information technology is often helps in governing the storage, dissemination of digitized data, information that are generated with the help of Tele-communications and computing. It mainly focuses on managing technology and improving its use in order to advance the goals of the business.
A career in information technology often needs a degree in computer as well as information science in order to offer several paths such as cyber security, database administration, and management of infrastructure, business intelligence, computer programming and software development.
Information systems degree programs include:
Both information system and information technology are growing fields that are offering variety of job options in terms of population growth. Both the fields are related but individuals who are interested in technology career must understand the educational programs that are helpful in preparing a career that matches with the interest and skills of the people.
Information system and information technology is one of the most effective elements that help in improving the business process. In contrast with the scenario presented in this report, all the changes that the superior management has taken for improving the system architecture of Hardware-r-us has great effect on the customer choice, brand loyalty and continued support from the employees of the concerned organization.
Impact of IT and IS on the customer choice: The use of IT and IS within the system architecture of the organizations increases the appropriateness of the customer service and customer choices. The innovative and new features of the IT and IS structures attracts the customers. This is very important in order to transform the entire system set up applicable for the improvement of the organizational structure. IT and IS are two important that understands the basic needs of the society and take further steps in order to provide the facility to the consumers as well as business holders to incorporate new structures and trends within their business. These two aspects change the consumer behavior by fulfilling their demands.
Impact of IT and IS on the Brand Loyalty: Customer are always loyal to their prioritized brands. The perspective of brand loyalty is considered regardless of the innovative and improved version of information system and information technology. According to the surveys done on the impact of IT and IS operations it is found that the more one organization have information about their customers the more they create the brand value within the competitive market.
Impact of IT and IS on the Continued Support: Continues support from the organizational members as well as from the other internal and external shareholders plays a great role for the development of the organization. In this case the knowledge of IT and IS are very important to improve the performance of the organization. Information system and Information technology has great impact for improvising the system architecture and increase the customer support an loyalty from the organizational members.
There are several policies for the improvement of the Hardware-r-us and most of them are related to the IT and IS. Information technology and information system are the most effective and important option to improve the system architecture that is very important for the development of the customer relationship and meeting the demands of the concerned customers. There are several policies that must have to be improved in order to innovate and improve the system within Hardware-r-us. These policies are mentioned as follows:
Online strategic options: This is the best option to launch any product or making any service ore popular in the concerned target market. The target market is always dominated by the market value and other important factors that are used to attract the customers within the concerned scenario. In this case, the Hardware-r-us can utilize this policy to improvise their system architecture.
Web page development: The web-based applications are the better options that will be providing the best options for choosing products and services to the concerned customers. In this case the cloud base applications are very much helpful for the attracting the customers and other external and internal stakeholders.
Customer care department through online services: This is one of the most important perspectives that will provide the new structured set up that will give the customer satisfaction. This system totally designed with the help of the information system and information technology. Therefore, the IT and IS structure is very much helpful for the development of the organizational structure.
All of these above mentioned guidelines for the merged organization in developing the way of customer attraction. Customer attraction is maintained with the help of the IT and IS infrastructure. In this report it is the most effective aspect that will maintain the improvemental percept in concerned organization.
Conclusion
This report is elaborating about the scenario related to the merging of two hardware solutions. These organizations are Mitre 9 an MHI. Both of these organizations have good structure that offers their customer’s good quality of products and services with assured value with it. In spite of these advantages the higher management authority have decided to merge these two organization in order to achieve better performance measures in the competitive marketplace. The senior management authority has proposed some systems that will be providing some innovative structures that will benefit the newly merged organization. In this report, the assumptions decided for the betterment of the organization is done for Hardware-r-us. In addition to this aspect the difference between the information system and information technology is being highlighted in this report. In contrast with this scenario, this report is elaborating the policies that will guide Hardware-r-us to attract their customers from various perspectives. In addition to this, this report is explaining the impact of the information technology and information system on the improvemental perspective of Hardware-r-us. This aspect is considering the improvement and strategic planning of the concerned organization. All the information provided in this report supports the better organizational structure of the Hardware-r-us.
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