The main components activities that help run Tesco PLC
The sales department
ICT department
Staff
Managers
Suppliers
Quality
Speed
Dependability
Flexibility
Costs
How do the performance objectives influence the organisational (Tesco) goals?
The report concentrates on the logistics department of Tesco PLC that involves all the prospects that are behind satisfying all their customers. The report contains all the important prospects of the company such as sales department, ICT department and the other organisational features that are concentrated on the effectiveness of the company. The company aims at providing all the better facilities that are available for the company at all prospects like the operation department, HR department, IT department and Operation department. The department also involves the other operations that are involved in the process of operations of the company (Ramey, 1999). The company also involves the maintenance and the up gradation of the features that are highly enables and at the same time faces all the issues that are faced by the customers are also mentioned in this context with prior contention and authorization from the managers and officials of Tesco PLC.
The main components and activities that help the proper functioning of Tesco PLC are the operation and the logistics department are the managers that run the entire organisation effectively, then the officials that complete the overall retention of the company right from the packaging to the delivery section then the sales department that intakes all the sales quotient that are important for the running of the system (Blanchard, 1974). The operation management as well implies all the management issues that are related to the operations of the company and the logistics department that is the most important part and involves all the delivery and supply operations along with the commodities and the products that are delivered to the customers on time and establishes the company as the best in the world.
The sales department is another important department that involves the overall sales quotient of the company and keeps a track of all the sales that are made for a periodic year. The department also makes sure that the sale of the company exceeds its target so that the other officials can increase their sales in the next month and makes sure that all the parameters are also effectively managed. The department of sale also keeps a tract of the products that are less in number and the commodities that are out of stock. In short the sales department amends all the high enabled features that are enabled by the company so that the entire sales related problem is easily maintained at one particular place.
The ICT department is the one that controls and monitors all the group activities and specially the quality of the products that are manufactured by the company. This department caters the company to all round and overall functionalities that are followed and figured out by the company. The main goal of the ICT department is to provide quality products to their valuable customers and at the same time provide them with the best services that are available in the market (Parker, 1986). This is one of the best features that are claimed by the customers in the product as even they know if the products are ICT based then it would definitely be of better quality for them. In this case Tesco provides all the better ICT facilities to their customers so that they can establish themselves as one of the best in the market to provide better facilities to their customers.
The staff members of Tesco make sure that the logistics department are working effectively in all departments and at the same makes sure that the managers and the other stakeholders or the suppliers maintain a healthy relationship among the officials that helps them to improve the quality of services that are provided to the valuable customers that are with the company and are availing its services since a long time (Blanchard, 1974). The staffs are the ones that look behind all the issues that take place in the administrative section of the company.
The managers are often termed as the officials that take the real care of the logistics process dings that are done by the company irrespective of the suppliers and its co workers. The managers are the one that manages all the tasks that are performed by Tesco and maintains a healthy relationship along with the clients the main motive of the managers is to motive its clients to work hard and at the same time keep a track on the net revenue that is generated by the company and at the same time makes sure that all its officials provide the best customer satisfaction to their employees (Brannen, Moore & Mughan, 2013)
The suppliers are also an important prospect of the entire mechanism. It is the responsibility of the suppliers to provide all the valuable good that is being ordered by the managers. It is very important for the suppliers to makes sure that they provide all the best product to the company so that the name of Tesco does not go in vain and marks an incredible prospect among the customers depending on the company. Till date all the suppliers of Tesco have provided the best products to the company to make sure that the company has a good reputation in the market.
Almost all the companies have their own specific objectives that are followed by its officials and the administration of the company. Similarly there are several prospect that Tesco have arranged their own performance oriented goals that are quite helpful for all the officials along with the company as it provides better prospect in the market and provides a chance that helps all the customers to get attracted to the company and start accepting its products and services that are readily available in the market all across the world (Energy saving at Tesco, 1982). The various performance objectives are mentioned below that is followed by Tesco few of them are quality, speed, cost, flexibility, cost and dependability. These performance objectives of the company are quite helpful as it ensures that all the companies are attracted to them and at the same time helps the other prospect to grow big time in the market (Hammett & McMeikan, 1994). The overall concept of performance objectives helps the entire organisation to organise and establish themselves as a unit and praise the officials, managers and the suppliers that are associated with the company. In short all the objectives are quite important for the company that are stated below in details.
Quality is the most important prospect that is acknowledged among the other managers and officials in order to make sure that they maintain quality of their work and at the same time inspire the other officials of Tesco to maintain quality in terms of products and services that are supplied by the company (Kok & Graves, 2003). It is very important for the company to make sure that all the customers are provided with the best quality product that will eventually force them to stick to Tesco and continue availing all its products and services for a longer period of time.
Speed is another important quotient that is important for all the customers as most of the customer’s demand that their delivery of the products are done on time. This is the most elementary concept that is followed by most of the countries that are found in the market (Parker, 1986). In this prospect Tesco fulfils all the requirement of the customers and at the same time makes sure that their valuable customers don’t have to face any consequences that are related to delay or any other such issues for providing excellent services and product facilities worldwide to all their valuable customers.
Dependability is also an important quotient that is followed by Tesco. If one needs to be an established Brand then he needs to make sure that its reputation is great in the market and it provides variable and quality products to its customers irrespective of the distance that is sustained by its customers. The company also makes sure that all it determinants and products facilities are covered up by their managers and officials and at the same time they make sure that the customers also depend on them for their varied products and services (Pumfrey, 2002). This is the only best way that the company can be dependable to its customers.
Each and every firm in today’s market must make sure that they provide a flexible approach in the market as far as the customers are concerned. There are several customers that require services at different span of time so it is quite important for Tesco to make sure that all its components are at places and they provide flexible services to their customers that indirectly enhances their reputation in the market and their module towards their work (Ramey, 1999). Tesco fulfils this objective quite effectively and provide a better flexible service to all their customers.
Cost is the most important prospect that is faced in today’s world. Almost all the customers in today’s world want their commodity to be available at a cheap price. The cost that is provided by Tesco to its valuable customers are quite challenging in respect to the price that is available in the market. The company also provides many additional features such as cash on delivery, easy monthly EMI and many several other features attracts most of the customers in today’s market (Woods, 2007). Hence the company completely fulfils this objective by providing great products at a reasonable price to its customers.
Performance objectives of an organisation are the one that influences the goals of the organisation in all respects. Tesco figured out several influences in overcoming the organisational goals as the company provides more stress on the performance objectives than on the organisation goals. As per the officials of the company the objectives that are completely performance based improves the efficiency of the company and helps the customers to get more attracted to the company and its other features that are completely adjacent to the requirement of the company in all prospects in general (Pumfrey, 2002). This is the only reason behind the influence of the performance objectives over the organisation goals as the organisation on a whole depends on all the aspects that are dependent on the organisational features and the other prospects that are influenced by the clients and the other customers that equally participates on the objectives of the company.
References
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