Country |
Cultural Distance |
Administrative distance |
Geographic Distance |
Economic distance |
Brazil |
· Language is Portuguese · Second largest consumer in the coffee sector |
· Almost 11% of the franchise are based on foreign partnership |
· 9054 km distance from Italy · Distance taken on flight is almost 12 hours from Rome |
· Limited per capital depletion · GDP for Brazil was 8,649.95 USD · In terms of modernisation, Brazil achieved the highest position with 87% |
China |
· They drink tea. · Customers preference in eating while drinking coffee · Does not prefer to eat coffee |
· Difficult to facilitate business · High competition |
· 8147 distance from Italy · Flight distance is almost 11hours from Beijing To Italy |
· The GDP for China was 8,123.18 USD in the year 2016 (Zahra 2015). · Urbanisation rate in China with 46%. |
Germany |
· Cultural interest with espresso associated drinks. |
· Fosters trade relations within the economic merger · High ranked on ease of conducting business · Intense competition and high consumption of market |
· 736 distance from Italy · Flight distance is almost 2 hours from Italy |
· GDP for Germany was 41,936.06 USD · Rate of development in Germany was 74% |
Japan |
· High opportunity of growth for beverages |
· Challenges in franchise operations · Innovation of the product and its packaging |
· Distance is almost 6138 km from Italy · Flight duration is almost 13 hours to Rome |
· GDP growth 38,894.47 USD · The percentage of urbanisation in Japan was running at 67% |
United kingdom |
· Diversification in demography · Cultural fascination with coffee |
· Intense saturation with high competitive market |
· 893km away from |
· GDP of United Kingdom with 39,889.38 USD · Rate of modernisation in UK is 80% |
United States |
· It is the worldwide leader of coffee · Miscellaneous demography with fine reasonable coffee · Cultural fascination |
· Rank of doing ease of business United States owned the highest position · High opportunity in franchise expansion |
· Distance is almost 4,497km away from Italy · The flight distance to Rome is nearly 9 hours |
· United States has the highest percentage of GDP with almost $ 57,446.79 USD · Rate of modernisation in UK is 82% |
India |
· Changing lifestyle with the expansion of high end coffee shopw |
· Lower levels of saturation · Dynamic industry growth · Immature franchise sector |
· Distance is almost 5,929 km from Italy. · Flight distance is almost 8 hours |
· GDP of India with 1,709.39 USD · Rate of modernisation is lowest in India with only 30% |
Cultural distance refers to various language, ethnicities, different religions and social rules. In this context, there are highly sensitive cultural principles in Germany, the United Kingdom and the United States. This due to the fact that the citizens of the countries have a different type of cultures, languages and religions and social belief. In contrast, to the majority of the people in India, Brazil and China which have similar customs and languages. However, based on the analysis of exhibit 4 Germany has similarity cultural dimensions with Italy, that is based on the factors of individualism (67 vs76), the range of masculinity (66 to 70) and long duration orientation is 31 in contrast to 34 (Alon and Lohwasser 2012).
The trade relations amongst the countries have the capacity to influence the administrative distance that includes ancient as well as political dealings shared by countries, privileged arrangement of trade, currency and political association. In terms of political union, it has been found that the United Kingdom and Germany both are present in the European Union. Therefore, helps them to foster trade relations within the economic merger. However, in terms of the ranks of ease of conducting business based on the factor of exhibit 3, it has been observed that the United States owned the highest position. This was followed by the United Kingdom, which is in 7th place, and Germany in the 19th and Japan is in 20th position. However, China has a middle position with 91st rank whereas Brazil and India possess the same rank nearly with 126th and 132 correspondingly (Alon and Lohwasser 2012).
Geographic distance is not just about the location of potential market, but other features need to be measured like the size of the country, the transportation and infrastructure of communication activities of the location, however, in case of physical distance, Germany and the United Kingdom, are the associates of European Union which are both located in Europe. These will help in fostering the transport of Coffee products across the borders. Based on this case, it has been found that flight from Tokyo, Brazil and Beijing to Rome was the same, which takes nearly 13, 12 and 11 hours consecutively. In addition to this, at the median distance, the United States and India takes 9 to 8 hours consecutively from Rome.
From the economic distance, it has been found that consumer’s income, wealth is the most necessary economic component, therefore, wealthy countries with higher per capita GDP and high level of development tends to typically involve in more cross-cultural financial accomplishments. Moreover, high quality of coffee is not a required expense and a high income is not required to obtain the discretionary income needed for the purchase. However, based on the factor of exhibit 3, the United States has the highest percentage of GDP with almost $ 57,446.79 USD in the year 2016, followed by Germany with 41,936.06 USD, the United Kingdom with 39,889.38 USD and Japan 38,894.47 USD in the year 2016.
2.SWOT Analysis
SWOT of Illy
Strength · The coffee brand has a large presence in almost 140 countries and 50,000 restaurant as well as coffee shops. · The brand has a zero defect approach that makes it Unique · Turned in to a popular brand based on the quality and culture of espresso · Their focus on premium travel and B2B functions, fashion and culture are popular (Atkinson 2018). · The brand has the finest tasking coffee quality |
Weakness · Premium prices of the coffee product · High-end product · ‘it is mostly viewed as the Italian brand · Dependent on the urban customer base. |
Threats · High concentrated market · Intense competition from Starbucks, MacDonald’s, costa coffee · Threats from emerging markets and fluctuating government economic policies · Declining disposable income in some of the countries and challenging differentiation of the product |
Opportunities · The brand has better opportunities to grow than their local market · They have the opportunity to expand their customer base to obtain EOS · Option to limit its dependence on one market · They can counter-attack the international competitor in their local market · Customers going abroad and may ask for international service |
Strength · High interest in Espresso · High interest in special drinks · High rank in terms of ease of doing business · Only 736 km away from Italy with 2 hours of flight distance |
Weakness · 15% of the decline in per capita consumption (Alon and Lohwasser 2012) |
Opportunities · High interest in speciality coffee with an increase of US-style coffee network · Anticipated growth of 10.5% |
Threats · Growing concentration · High competition · Low forecast of growth |
Japan
Strength · Third largest importer of coffee in Italy and France. · High influence of consumer preference on Coffee shops · The expected growth rate of coffee sales in nearly 5.4% in the year 2015. |
Weakness · Poor operations of franchising · Declining disposable income · 6,138 distance from Italy with almost 13 hours of flight |
Opportunities · Packaging and innovation of the product observed as the major growth · Adjusting with the domestic taste · Recognition of the appropriate business collaborates (Alon and Lohwasser 2012). |
Threats · Potential of off-trade sales · Required innovation in terms of health concerns, taste, additional ingredients in the beverage |
Strength · It is the international leader of Coffee with 25% of the global market · Ranked at 4 out of 183 in case of ease of conducting business · 50% of the American population and more consumes coffee regularly |
Weakness · Low probability for growth · 4,497 km away from Italy with 9 hours of flight journey |
Opportunities · Diversification of demographic factors · Obsession with cultures · Growing perspectives on health concerns and paybacks of coffee |
Threats · The high amount of saturation · Intense competition in the market |
Brazil
Strength · Second largest manufacturer of Coffee in the global co · Increased consumption of coffee · High interest in the finest quality of coffee · Expansion of the middle-class population with 87% of development |
Weakness · Hard to sustain business · Long hours of flight with 12 hours |
Opportunities · High opportunities for establishment · Preferences of Italian Coffee |
Threats · High risk in joint venture partnership · Intense challenges from the local brands. · Difference in cultures |
Strength · Fastest growing coffee with 10.7% of growth · Increasing consumption · High population with 47% of modernisation |
Weakness · Hard to sustain business · Customers preference for food than coffee · Customer do not prefer the bitter taste of espresso |
Opportunities · High interest in the standard quality of coffee · Adaptation to local taste |
Threats · Increase competition in the market · The difficult system of franchise · Different cultural dimensions |
India
Strength · Fastest growing retail segments of coffee with space for 5000 cafes · Two hundred cafes in India with $10 million shops that increased to 1500 in the year 2011(Alon and Lohwasser 2012). · Increased preference for speciality coffee |
Weakness · Poor market share · Sixth largest producer of coffee globally |
Opportunities · Potential banking system and bureaucracy for successful ventures and business · Disclosure to western tends’ · Increase in middle-class population |
Threats · The difference in culture and language · The challenging system of the franchise’ · High competition of other coffee brands |
United Kingdom
Strength · 12% of market growth with 2.5% with an additional 800 outlets (Alon and Lohwasser 2012) · Increased preference for coffee taste · Growing consumption of coffee culture |
Weakness · High saturation in the market |
Opportunities · Variation of demographic culture · Growth projection in the next 3 -5 years · Obsession with cultures · Capability to secure standard locations at a reduced price · Few obligations in franchising |
Threats · Intense competition |
It is evident from CAGE and SWOT analysis that Illy’s core capacities lie in the Italian style focusing on aesthetic design, high quality and coffee culture. It is the growing demand for coffee in a worldwide location that represents the high opportunity for Illy to develop a venture into the international markets (Fransen and Burgoon 2014). It can be said from the CAGE and SWOT analysis that Illy has a competitive advantage and has a capability to create An overseas value with the unique and high quality of coffee espresso. This is because the high-end restaurant and unique culture are rare and hard to replicate.
Moreover, it is anticipated from the CAGE analysis that the growth in the UK is going to increase with 12% yearly in the next 3-5 years. From the exhibit 3, it is found that the GDP per capita of UK is almost $35,900 that is almost $5,800 more than that of Italy. This shows that there is a high market potential for the finest coffee goods in the UK market. Along with the matured consumers who are generally capable of escalating standards coffee, Illy will be able to distinguish themselves by selling its core capabilities and high-quality product (De Villa et al. 2015). Moreover, from CAGE and SWOT analysis it has been seen that the UK has a limited cultural and geographical distance from Italy and is ranked at seventh in case of easily conducting business. All of these factors from CAGE analysis signifies a suitable condition for Illy to expand its business in the United Kingdom market.
From the BCG and GE matrix, it is evident that the UK is the most appropriate market where they can expand their market. From the Hofstede exhibit it evident that Italy and UK have less difference in culture, which provides them with the opportunity of being on the side of the business.
Germany would be the second appropriate country for expansion due to the closest proximity of cultural similarity and growing market of coffee, there is a potential opening in Germany to enter in to the market, there is a high population of people in Germany who are willing to pay for the espresso products (Knight and Liesch 2016).
The third country for expansion would be Japan. This is because Japan has a developed market of coffee with many opportunities in case of a customer with a high popularity of coffee stores like Espressmente. Although the industry of franchise is falling down, the country persists as one of the largest importers of coffee in the work, which provides special opportunities to expand into mass market .
Fourth suitable country would be Brazil due to its high coffee export. In the BE matrix Brazil is in medium growth of market share due to its low rank of ease of doing business. The rank is 186 with USD 11,600 of GDP growth. Although the rate of GDP and rate of urbanisation is high but doing business in US is difficult.
Fifth option for expansion of Illy’s coffee will be China that has been ranked 91 for ease of conducting business with a GDP of USD 8,400.
Therefore, the dynamic market share of United Kingdom and high market attraction makes it a question mark, Germany is a star on the matrix due to its high closeness of cultural dimension, on the BCG matrix. Japan is the cow due to the close proximity of culture and GDP growth and India is the dog due to its low share of the market and lowest rank of the country will high cultural difference.
The essential variable for Reale’s decision-making is as follows:
CAGE wise decision
Culture |
Management |
Geographic distance |
Economy |
|
Brazil |
4 |
4 |
4 |
5 |
Germany |
1 |
3 |
1 |
2 |
United Kingdom |
2 |
1 |
2 |
3 |
United States |
3 |
2 |
3 |
1 |
Japan |
5 |
6 |
6 |
4 |
China |
6 |
7 |
5 |
6 |
India |
7 |
5 |
7 |
7 |
The market-oriented approach needs to be used for the managing the operations of the organisation. It has been found from the case study that different countries have different types of influence from the environmental factors (Sleuwaegen and Onkelinx 2014). Amongst all the countries that Reale’s considered, it can be said that first venture market can be United Kingdom, Brazil, Germany, Japan, India and them China. Coffee market in the UK is quite matured that is anticipated to increase by 12% in the next 3-5byears, this represents a high market potential that Illy can utilise to differentiate the products, Therefore, the approach has to be different and inclined to the environment (Holder 2018). For instance, bureaucratic hurdles in Japan may affect the business. Therefore, joint ventures and strategic partnership may be helpful in the navigation of the Japan consumer’s attitude and market behaviour.
Factors such growing market share and growing GDP growth, changing social trend of drinking tea and difficulties in franchise regulations of the external environment has an direct on the decision making. This is due to the fact; the variables may lead to the decline of the business sales and may pose challenges in the expansion of the business. In case the GDP of an economy is high, the need for employment increases along with the increase in wage that may be helpful for the business. On the contrary, challenges in development of franchise may have result in slow down of business.
References
Alon, I., and Lohwasser, M. 2012. The Expresso Lane to Global Markets Ontario, Canada: The University of Western Ontario, Richard Ivey School of Business
Atkinson, C. (2018). NYC needs life in the espresso lane: Illy. [Online] Nypost.com. Available at: https://nypost.com/2014/11/16/nyc-needs-life-in-the-espresso-lane-illy/ [Accessed 30 Sep. 2018].
De Villa, M.A., Rajwani, T. and Lawton, T., 2015. Market entry modes in a multipolar world: Untangling the moderating effect of the political environment. International Business Review, 24(3), pp.419-429.
Fransen, L. and Burgoon, B., 2014. Privatizing or socializing corporate responsibility: Business participation in voluntary programs. Business & Society, 53(4), pp.583-619.
Holder, M. 2018. IllyCaffè: How a family firm is leading the global coffee industry’s climate fight. [Online] https://www.businessgreen.com. Available at: https://www.businessgreen.com/bg/interview/3026619/illycaffe-how-a-family-firm-is-leading-the-global-coffee-industrys-climate-fight [Accessed 30 Sep. 2018].
Knight, G.A. and Liesch, P.W., 2016. Internationalization: From incremental to born global. Journal of World Business, 51(1), pp.93-102.
Sleuwaegen, L. and Onkelinx, J., 2014. International commitment, post-entry growth and survival of international new ventures. Journal of Business Venturing, 29(1), pp.106-120.
Zahra, S.A., 2015. Corporate entrepreneurship as knowledge creation and conversion: The role of entrepreneurial hubs. Small Business Economics, 44(4), pp.727-735.
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