The Mawson Zoo is the organization which is looking forward to implement new project management technologies for the successful completion of the project. The organization is facing problems in accomplishing their project within time and cost so the CEO of the company decided to implement newer project management methodologies to overcome the problem of project delay and overrunning of the cost. The purpose of this paper is to design an improvement strategy for the proposed projects.
The alignment of the project with corporate strategy is the important step for achieving the project success. The focus should be given on the current working strategy of the enterprise so that the systematic arrangement of the project activities can be planned to achieve strategic goal of the firm. The business strategy should be reviewed for managing the priority of the proposed project. The framework which should be followed for aligning the business processes with the corporate strategy are comprised of following:
|
Processes |
Description |
|
Governance |
The rules and regulations should be developed according to the requirement of the project plan. The ethical code of conduct should be followed for achieving the project success |
|
Strategy management |
The development of the strategic plan helps the manager to take effective decision. It helps in improving the decision making capability of the manager in complex situation |
|
Portfolio management |
The development of the portfolio management helps in analysing the division of role and responsibilities among the member participants of the project |
|
Program management |
The sequencing of project activities with the allocation of cost and duration of time helps in overcoming the problem of complexity (Markovic, 2017) |
|
Structure |
The development of the organization structure helps in managing the hierarchy of the stakeholders for managing the flow of information between them. The business strategy should be reviewed for managing the priority of the proposed project. |
|
Information technology |
The use of ICT technology helps in increasing the efficiency and effective of the information flow among the member participants (Monnappa, 2017) |
|
People |
The division of role and responsibilities helps the people to carry over their given task within the given time and budget (Patanakul, 2010) |
|
Culture |
The anti-discrimination policies should be developed for managing the cultural differences of the enterprise |
Accountability and responsibility are similar to the two side of the coin. Responsibility is the authorisation control provided to the stakeholders for completing the task effectively whereas accountability is measured with the fulfilment of the committed task within the given timeline and budgeted cost. The division of roles and responsibilities among the stakeholders helps in measuring the performance of the stakeholder with their accountability associated with the given task. The RACI matrix is prepared for managing the balance in the delivery of the project services and productivity. The initialization of the responsibilities with the associated controls and authority result in completing the project within the specified time.
The organization structure is developed for managing the authority and the control policies for accomplishing the task within the approved cost and time. The flow of information is systemized into three manners which are categorised as functional organization structure, matrix structure, and project synchronisation activities structure. The development of the organization structure helps in managing the distribution of the resources, cost and information among the members participants effectively. The skills and expertise of the employees should be given privilege for managing the coordination by evaluating the work breakdown structure.
The initialization and the implementation of the PMBOK project management methodologies helps in managing the systematic flow of information between the participating stakeholders to enhance the efficiency and effectiveness of the work. The following table shows the benefit of using the standardization of the project methodologies across the organization.
|
Benefits |
Description |
|
Reliability |
The planning and control policies helps in increasing the reliability of the proposed project by increasing the efficiency of the distribution of work among the member participants |
|
Efficiency |
The working ability of the stakeholders can be improved by focusing on the division of roles and responsibilities according to the expertise of the members |
|
Consistency |
The processes and operational plan can be effectively implemented for managing the resources among the stakeholders for completing their work. |
|
Predictability |
The working ability of the project can be improved by managing the supply and demand of the resources |
|
Continuous improvement plan |
The continuous improvement plan helps in achieving the long term goal of the enterprise |
|
Customer Satisfaction |
The on-time delivery of the project with good quality standards helps in increasing the level of satisfaction of the customers which in turn increases the profitability of the enterprise |
The integration of the project activities with the project management methodologies helps in improving the articulation of the business plan. The result of the sub-processes and processes are accumulated for achieving the strategic goal of the enterprise (Halls, 2012). The implementation of the project management methodologies helps in identifying the requirement and need of the project, achieves the objective of the project, development of the in-scope and out-of-scope project activities, sharing of the cost control information, managing project schedule and activities, analysis of risks identification and management plan, drawing of the success criteria and quality standard of the project, and managing monitoring and control policies (Jyothi, and Parkavi, 2016). The change management plan should be involved to indulge new technique and trends in the existing policies of the project to enhance the project and operational capabilities of the project. The processes which are integrated with the project management methodologies are development of the project charter, scheduling of the project activities with the management of duration of time and cost, execution and direction of the project work, monitoring and control policies for the effective utilization of the resources, and last closing of the project.
The performance of the project can be measured by analysing the success indicators of the project. The success and the failure of the project depends upon the accumulation of knowledge, protocols, rules, and regulations (Mansfield community, 2013). The development of the budget and time schedule helps in setting the date of project completion according to the timeline and cost provided by the customers during the project specification plan. The use of ICT technology helps in increasing the efficiency and effective of the information flow among the member participants. The communication tools and technologies are used for deploying the informal and formal communication between the stakeholders (Crawford, 2013). The on-time delivery of the information to the project stakeholders results in increasing the work performance to achieve the goal effectively. The quality of the project should be evaluated from the requirement specification plan to prepare the checklist for the proposed system. The success of the project depends upon the following factors:
|
Success Factors |
Description |
|
Development of the in-scope activities |
The efficiency of the project depends upon determining the in-scope activities and out-of-scope activities |
|
Division of role and responsibilities |
The roles and responsibilities of the stakeholders should be divided according to their capabilities. The training and development program should be arranged for increasing their expertise |
|
Project sponsorship |
The approval of the funds for the management and completion of business activities enhances with the increase in the investment of the investor |
|
Project cost estimation plan |
The estimation of the cost should be designed by analysing the market price of the resources so as to reduce and minimize the change and variation which exert on the cost schedule |
|
Project timeline schedule |
The duration of the activities should be allocated for completing the project within the given timeline |
|
Project quality standards and checklist |
The checklist of the quality standard should be developed so that the level of customer satisfaction can be judged (Browning, 2014) |
|
Performance of the organization |
The performance and the reputation of the organization among the customers helps in analysing the successful completion of the project |
|
Level of customer satisfaction |
The satisfaction of the customers majorly depends on three factors cost, time, and quality. The success and failure of the project can be measured by analysing the delivery of the project on time, overrunning of the cost, and quality standards. |
|
Sequencing and systematic arrangement of activities |
The development of the project schedule helps in managing the sequence and flow of project activities systematically (By, 2015). The development of the organization structure helps in managing the hierarchy of the stakeholders for managing the flow of information between them. |
The continuous improvement plan helps in achieving the long term sustainability of the proposed project. The continuous improvement plan helps in determining the problems and issues of the project, establishing management of the organization structure and control, enhancing creative and critical thinking of the manager, helps in resolving the complexities of the project, facilitating training and development program for the project, managing consistency of the information flow, measuring performance by analysing the success criteria, and determining the systematic review of the project methodologies. The operational excellence of the proposed project can be achieved by managing the systematic synchronization of the project plan. The initialization of the continuous improvement plan helps in managing the changes and issues in the project management methodologies. The factors which are responsible for the continuous improvement of project practice are as follows:
|
Factors for continuous improvement plan |
Description |
|
Leadership |
The democratic style of leadership should be implemented for achieving the project successfully because it involves the active participation of the members participants (Alawneh, and Aouf, 2016) |
|
Employee accountability |
The employees are responsible for completing the given task within the given period of time. The training and development program should be arranged for enhancing skills and expertise of them |
|
Risks identification and management plan |
The project can be successfully completed by identifying the risks proactively. The risks severity and risks likelihood should be calculated to analyse the risks ranking for setting out the priorities |
|
Risk control policies |
The risks control policies should be developed according to the risks impact i.e. high, medium, and low. |
|
Sharing of knowledge and information |
The productivity of the organization can be improved by managing the effective deployment of the communication tools and technologies to enhance sharing of knowledge and information among the member participants (Otieno, 2014) |
|
Change management plan |
The change management plan should be involved to indulge new technique and trends in the existing policies of the project to enhance the project and operational capabilities of the project (Raz, Shenhar, and Dvir, 2011) |
3. Conclusion
It can be concluded that the deployment of the project management body of knowledge (PMBOK) helps in improving the business management plan of the Mansow zoo which helps in completing the project within approved cost and time so that the project can be successfully accepted by the customers which results in increasing the reputation of the company. The integration of the project activities with the project management methodologies helps in improving the articulation of the business plan. The quality of the project should be evaluated from the requirement specification plan to prepare the checklist for the proposed system. The result of the sub-processes and processes are accumulated for achieving the strategic goal of the enterprise. The organization structure is developed for managing the authority and the control policies for accomplishing the task within the approved cost and time. The processes and operational plan can be effectively implemented for managing the resources among the stakeholders for completing their work. The development of the organization structure helps in managing the distribution of the resources, cost and information among the members participants effectively.
References:
Alawneh, A., and Aouf, R. (2016). A proposed knowledge management framework for boosting the success of information system projects. International conference on engineering and MIS. Available at: https://ieeexplore.ieee.org/document/7745381/ [Accessed 01 Sep. 2018].
Browning, T. (2014). A quantitative framework for managing project values, risk, and opportunity. International journal of IEEE transaction on engineering management, 61(4). Available at: https://ieeexplore.ieee.org/document/6840973/ [Accessed 01 Sep. 2018].
By, R. (2015). Organization change management: A Critical review. International journal of change management. Ebook [Online]. Available at: https://www.canberra.edu.au/researchrepository/file/81c02a90-6a15-91ae-c7a2-ff44c96d60b2/1/full_text.pdf [Accessed 01 Sep. 2018].
Crawford, J. (2013). Strategy for change management. Available at: https://www.projectsmart.co.uk/white-papers/strategy-for-change-management.pdf [Accessed 01 Sep. 2018].
Halls, N. (2012). Project Management recent development and research opportunities. International journal of system science and system engineering, 21(2), pp.129-143. 1st ed. [ebook]. Available at: https://link.springer.com/article/10.1007/s11518-012-5190-5 [Accessed 01 Sep. 2018].
Jyothi, N., and Parkavi, A. (2016). A study on task management system. International conference on Research advanced in integrated navigation system. Available at: https://ieeexplore.ieee.org/document/7764421/ [Accessed 01 Sep. 2018].
Mansfield Community. (2013). Introduction to project management. Ebook [Online]. Available at: https://www.mansfield.vic.gov.au/Libraries/Community_Development/Intro_to_Project_Management_Manual.sflb.ashx [Accessed 01 Sep. 2018]
Markovic, M. (2017). Effective Organization change management. Serbian Journal of Management, 3(1), pp. 119-125. Available at: https://www.sjm06.com/SJM%20ISSN1452-4864/3_1_2008_May_1-125/3_1_119-125.pdf [Accessed 01 Sep. 2018].
Monnappa. (2017). Project scope management: What it is and why it is important. Ebook [Online]. Available at: https://www.simplilearn.com/project-scope-management-importance-rar89-article [Accessed 01 Sep. 2018]
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Raz, T., Shenhar, A., and Dvir, D. (2011). Risk Management, project success, and technological uncertainty. 1st ebook. Available at: https://www.researchgate.net/publication/227644860_Risk_Management_Project_Success_and_Technological_Uncertainty. [Accessed 01 Sep. 2018]
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