The paper reflects upon the significance of emotional intelligence and self-awareness within the team. It also provides with the analysis of the impact on the professional competencies. It discusses the strategies integrated to communicate with individuals in the huge professional context effectively. It reflects and identifies personal strengths and their impact on the business. It also focuses on providing a reflection that recognizes opportunities for professional development and self-improvement. Thus, it provides with the issues of Clifton’s, LPA and EI strengths and weaknesses of the team members. Also, it demonstrates a team building activity that reflects upon the strengths of the team members while executing their work effectively.
In order to understand people and organization Hospitality Management professionals comprise the following factors such as achiever, learner, restorative, positivity and futuristic (Allameh, Pool, Kazemi & Mostafavi, 2015). An individual is examined based on his emotional intelligence (EI) that helps in identifying and dealing with some emotions in any situation. This particular information has proved to be beneficial in understanding an individual’s way of tackling and perceiving with different situations in the workplace as per Laureate Professional Assessment (LPA) (Atkinson, Smith & Singh, 2016). As per the survey of Clifton Strengths and group coaching session, my coach helped me to gather information about a few lessons that recognizes the talents and strengths of my team members. The concept based on Maslow’s hierarchy of needs provides with a better idea related to the requirements of the employees and general issues present in volatile, uncertain, complex and ambiguous (VUCA) world (Spano-Szekely, Griffin, Clavelle & Fitzpatrick, 2016).
In the world of VUCA, there is an increasing competition that requires its people to follow the concepts. As per the current theory, while playing a particular part in the professional field, an employee needs to take care of a few of the points. This theory generally shows the bar that begins from their fundamental needs, emotional belongings, security and safety, a balance between all the prior maintained requirements and a need to maintain a respectable post (Barbuto Gottfredson & Searle, 2014). Thus, I got to know that the team is capable of maintaining the needs of an individual in the VUCA world. Whereas, in the present assessment all the criteria’s listed have got the lowest score that puts a negative impression of the team members. In this VUCA world, the team members are required to adopt an efficient and flexible working to make appropriate decisions. As per the results, the qualities seem to have missing within the team.
Moreover, based on the concept of Emotional Intelligence (EI), it explained that the fact that it has a good team networking and working skills. Also, it possesses a team which comprises 90% of required skills for implementing a career development plan. EI is defined as the capability of a person to identify and realize his or her own emotions by managing them effectively in different situations (Green, 2018). Thus, the special assessment highly helped me to recognize the strengths of the team based on emotional intelligence. All the four factors of EI includes relationship management, social awareness, and self-management that comprised of a high score (Guy & Lee, 2015). I come to know that the team could hold its emotions effectively and successfully manage it in any situations hence I agree with the score of self-awareness. From the results, I recognized that the team could criticize the emotions that help them to gather relevant knowledge based on the significance of emotional intelligence. Moreover, it is observed from the results that the team members to give more efforts on improving relationship management and self-management.
On the other hand, Clifton strengths help in identifying my talents, characters, and strengths. The strengths involve confidence, sharing talents, feel care and kindness and any more (Matson & Robison, 2017). Strengths effectively help others to find out his or her potentials. I gathered knowledge that the team members have positivity and have the spirit to enhance to become a motivational speaker. From the results, it can be seen that the team members comprise of good skills and knowledge that helps them to execute their work effectively. I observed the team members are overstepped while achieving their goal. Also, the team members have a fear of failure that is considered to be the biggest challenge that needs to be solved with the help of applying positivity strengths that will help the team members to overcome this fear (Mayer, Caruso & Salovey, 2016).
A team has been assigned to create a car with the help of available parts such as cartwheels, duct tape, boxes and other materials provided by the organization (Siddiq, Baloch, Nadeem, Ahmad & Jan, 2015). On a predetermined day, the cars would be raced. Determine to offer prizes like achievement certificates. It is because such type of project needs various skills to assure success. The activity would make use of strengths of each of the members.
Based on the concept of LPA I would rather disagree with the results of EI. As per the case, it states the fact I would not be able to overcome with my emotions. According to the previous achievements there comprise of great difference with the results of the present assessment. The self-assessment could not provide me with the actual facts based on the assumptions. Based on the previous results and survey the results presents a higher score in the self-evaluation (Sheehan, Grant & Garavan, 2018). According to the results of the present assessment in all the categories, I have got the lowest score. In the VUCA world, the results of the current assessment have helped me to work and understand the key skills that would keep me updated with the VUCA world. The provided analysis based on adaptation to change, self-development, achieving objectives, professional compatibility, and problem-solving guided me to understand the chapters in the world of VUCA.
Further, the results present the fact that I undertook the test honestly. I believe that in difficult situations I never lose confidence and could handle the challenges without being emotional. Thus, I believe with the results of the test of social awareness as I am compassionate to most of the people. I also believe that I could maintain a social relationship with others. My previous achievements state the fact that I am capable of persuading others that have been presented by the assessment based on EI.
The self-assessment possess vital as it provides strong support to the assumptions of an individual (Vasudevan, Mahadi & Robert, 2017). I have acknowledged that while making a decision, EI plays a vital role. According to the results, my abilities of social awareness and self-management are high as compared to the abilities of relationship management and self-awareness. Hence, as per the test results, I could manage my emotions skillfully as well as it reveals my qualities such as honesty, integrity, and dignity. Another quality that has been observed is my sense of responsibility where I give special values to social relations. From the assessment results, I acknowledge that I must put efforts to improve relationship management and self-management where both the scores have little difference. Relationship management is something that comprises of skills that persuades and encourages others (Sharma, Dhar & Tyagi, 2016). Moreover, the test results demonstrate the fact that I could develop innovative ideas and enhance individuals to move toward efficiency. Thus, I will apply certain plan and graph to develop my professional practice through academic skills, lecturer suggestions, professional experience, online learning hub, financial reviews magazines, newspapers, and peer-reviewed journal, case study, and research.
Based on the concept of Clifton I discovered myself as a positive person where my primary goal is to help others. I could easily inspire and motivate people in their everyday activities. The therapeutic concept helps in solving the problems of others. Hence from the test results, I come to know that I possess the quality of restorative where I like to help and solve the problems of others. I have recognized that based on different topics I could motivate, teach and talk to the people. Gaining knowledge about the strengths helps to improve and develop the professional skills. It is believed that by simply investing and focusing on the strengths and less on the weaknesses success could be achieved. As I am a learner, this would help me in dealing with the challenges of achieving the goals. Usually, most of the people possess some specific goals that help them to encourage them to enhance their ability to do work — the significant weakness is the training within the organization that works along with the carrier development plan.
Conclusion
The paper concluded by demonstrating the importance of emotional intelligence and self-awareness. It provided with the analysis of the impact on professional competencies. It discussed the expected weaknesses and strengths of the particular group within the team. The paper aimed to discuss the issues related to the Clifton, EI and LPA strengths as well as the weaknesses of the team members while executing the work. Furthermore, it focused on providing with a team-building activity that reflects upon the strengths of each team member. Therefore, the assessment provided with the analysis and reflection of the overall work of the team members.
References
Allameh, S. M., Pool, J. K., Kazemi, R. V., & Mostafavi, M. (2015). The impact of emotional intelligence on transformational leadership and leader effectiveness. Latin American Journal of Management for Sustainable Development, 2(1), 83-93.
Atkinson, G., Smith, B., & Singh, D. K. (2016). Emotional Intelligence: What is Your EQ?. International Journal of Psychology, 2(1), 55-67.
Barbuto Jr, J. E., Gottfredson, R. K., & Searle, T. P. (2014). An examination of emotional intelligence as an antecedent of servant leadership. Journal of Leadership & Organizational Studies, 21(3), 315-323.
Green, M. A. (2018). The psychological secrets behind improving work performance: the individual and cumulative effects of employees pursuing intrinsic and extrinsic goals. Development and Learning in Organizations: An International Journal, 32(5), 26-28.
Guy, M. E., & Lee, H. J. (2015). How emotional intelligence mediates emotional labor in public service jobs. Review of Public Personnel Administration, 35(3), 261-277.
Matson, T., & Robison, J. (2017). The Rewarding Work of Turning Talents Into Strengths. Retrieved from https://news.gallup.com/businessjournal/202526/hard-work-turningtalentsstrengths.aspx?g_source=CLIFTON_STRENGTHS&g_medium=topic&g_campaign=tiles
Mayer, J. D., Caruso, D. R., & Salovey, P. (2016). The ability model of emotional intelligence: Principles and updates. Emotion Review, 8(4), 290-300.
Sharma, J., Dhar, R. L., & Tyagi, A. (2016). Stress as a mediator between work-family conflict and psychological health among the nursing staff: the Moderating role of emotional intelligence — Applied Nursing Research, 30, 268-275.
Sheehan, M., Grant, K., & Garavan, T. (2018). Strategic talent management: A macro and microanalysis of current issues in hospitality and tourism. Worldwide Hospitality and Tourism Themes, 10(1), 28-41.
Siddiq, A., Baloch, Q. B., Nadeem, A., Ahmad, S., & Jan, M. F. (2015). Emotional Intelligence: A Driving Force towards Organizational Development. Journal of Management Research (JMR), 1(2), 86-104.
Spano-Szekely, L., Griffin, M. T. Q., Clavelle, J., & Fitzpatrick, J. J. (2016). Emotional intelligence and transformational leadership in nurse managers. Journal of Nursing Administration, 46(2), 101-108.
Vasudevan, L., Mahadi, N., & Robert, F. A. (2017). A review of managers’ emotional intelligence and citizenship behavior in today’s workplace: Bridging challenges and contribution. International Journal of Human Capital in Urban Management, 2(4), 319-334.
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