The paper mainly reflects on the Riverina Agricultural and Lifestyle Show which was mainly established in the year 2000 by founding business BT & Sons Farming Equipment. It is found that RALS is a 3-year event in the month of November and it generally helps in showcasing local business, equipment suppliers as well as various types of lifestyle products. As RALS have grown significantly and therefore now it is managed by one of the community committee. It is identified that currently the tickets are purchased at the gates of RALS which generally causes delays and it is found that when the crowd are large in number then it become quite difficult to check all the tickets properly. In order to improve the entire process, it is very much necessary to develop a ticketing system. It is found that the new ticketing system will be successfully completed within the time period of 3 months by utilizing budget of around $
The objectives of the project are listed below:
The in-scope of the project includes:
The out-scope of the project includes:
Measurable organizational value is the overall goal of the project that is generally measured for achieving success. It is found that in the IT field, it must be aligned with the organizational objective, goals as well as mission of the organization. It is found that measurable organizational in context to different factors are elaborated in the table below.
Rank |
Factor |
Description |
1 |
Customer |
It is analyzed that the number of customers of the organization must increase by 20% due to use of online ticketing system. |
2 |
Financial |
It is quite necessary to enhance the financial revenue of the organization with the increment in the sales of ticket by 15% |
3 |
Social |
It is quite important to reach to a greater number of people for expanding the business of RAILS. |
4 |
Strategy |
It is quite necessary to utilize proper strategy of management so that the development of ticketing system can be finished on time. |
5 |
Operational |
Improvement must be reflected in the operations of RAILS due to the development of ticketing system. |
The stakeholders who are mainly associated with the development of online ticketing system are generally analyzed by identifying their interest and power in the project. The table that is provided below showcases the power and interest of the project stakeholders who are mainly associated with the project.
Stakeholders |
Interest |
Power |
Project manager |
High |
High |
Project planner |
High |
Low |
Project developer |
High |
Low |
System tester |
High |
Low |
Financial manager |
Low |
Low |
Low |
Low |
|
Technical engineer |
High |
Low |
Risk analyst |
Low |
Low |
Figure 1: Stakeholder Matrix
(Source: Created by Author)
The communication plan that is developed for communicating with the project team as well as with the high authorities of the organization is reflected below:
Audience |
Messages |
Media |
Frequency |
Timing |
Responsible |
Team members |
The objectives as well as goals of the project are generally discussed so that the project team members can be able to get proper idea about the project. |
Team meeting |
Once |
1p.m |
Project manager |
Project team leaders |
The team members generally discuss on the problems that they generally face within the project so that they can get solution for their problem. |
Team meeting, Email |
Whenever needed |
11.am |
Project team members |
Project manager |
The team leaders generally discussed about the status as well as progress of the project with the project manager. |
Face to face, conference |
Monthly |
1.pm |
Team leader |
The assumptions that are generally made include:
The risks that are associated with the project are generally identified, analyzed as well as proper strategy of managing that risk is provided in the table below:
Serial no |
Risk identification |
Description |
Analysis of the risk |
Involved team member |
Mitigation |
|
Impact |
Probability |
|||||
1 |
Inappropriate design |
It is found that the design of the online ticketing system is not created properly and as a result the developers are facing issue in finishing the project. |
High |
High |
Designer |
It is very much necessary to make the design of the online ticketing system properly so that the entire project can get completed on time. |
2 |
Technical issue |
Improper connection of database with the new system |
High |
Medium |
Database administrator |
It can be resolved by hiring experienced team members as well as designers within the project. |
3 |
Schedule slippage |
It is found that if the project is not managed properly then it can cause number of issues and challenges in finishing the project on time. |
High |
High |
Project manager |
It is quite necessary to track the project quite effectively so that the entire project can be completed on time. |
4 |
Budget shortfall |
If the resources of the project are not managed properly then there is high chance of |
High |
Medium |
Financial manager |
It is found that the problem of budget shortfall can be resolved if the resources of the project can be managed effectively. |
5 |
Inexperienced team member |
The team members who are not experienced faces number of issues in finishing the project. |
Medium |
Medium |
Hr manager |
Proper facility of training must be provided to the team members so that they can finish project work effectively. |
The table that is provided below reflects on the project milestones, tasks that are required to be performed, resources as well as duration of the project.
WBS |
Task Name |
Duration |
Start |
Finish |
Resource Names |
0 |
Online ticket booking system in RALS |
90 days |
Tue 04-12-18 |
Mon 08-04-19 |
|
1 |
Initiation phase |
23 days |
Tue 04-12-18 |
Thu 03-01-19 |
|
1.1 |
Business case development |
6 days |
Tue 04-12-18 |
Tue 11-12-18 |
Project manager, Project planner |
1.2 |
Project requirements identification |
5 days |
Wed 12-12-18 |
Tue 18-12-18 |
Project developer |
1.3 |
Feasibility analysis |
4 days |
Wed 19-12-18 |
Mon 24-12-18 |
Financial manager, Human resource manager, Project manager |
1.4 |
Charter development |
3 days |
Tue 25-12-18 |
Thu 27-12-18 |
Project manager, Project planner |
1.5 |
Project team members recruitment |
5 days |
Fri 28-12-18 |
Thu 03-01-19 |
Human resource manager, Project manager |
1.6 |
Milestone 1: Completion of project initiation phase |
0 days |
Thu 03-01-19 |
Thu 03-01-19 |
|
2 |
Planning phase |
27 days |
Fri 04-01-19 |
Mon 11-02-19 |
|
2.1 |
Development of project plan |
4 days |
Fri 04-01-19 |
Wed 09-01-19 |
Project planner |
2.2 |
Development of resource management plan |
6 days |
Fri 04-01-19 |
Fri 11-01-19 |
Human resource manager |
2.3 |
Project financial plan |
4 days |
Thu 10-01-19 |
Tue 15-01-19 |
Financial manager |
2.4 |
Development of project plan |
5 days |
Thu 10-01-19 |
Wed 16-01-19 |
Risk analyst |
2.5 |
Development of quality plan |
6 days |
Fri 25-01-19 |
Fri 01-02-19 |
Project manager, Risk analyst |
2.6 |
Assigning work |
6 days |
Mon 04-02-19 |
Mon 11-02-19 |
Project manager |
2.7 |
Communication plan |
5 days |
Wed 16-01-19 |
Tue 22-01-19 |
Human resource manager, Project manager |
2.8 |
Milestone 2: Completion of planning phase |
0 days |
Wed 16-01-19 |
Wed 16-01-19 |
|
3 |
Design phase |
37 days |
Thu 17-01-19 |
Fri 08-03-19 |
|
3.1 |
Project design |
7 days |
Wed 06-02-19 |
Thu 14-02-19 |
Project developer |
3.2 |
Developing use case |
6 days |
Thu 17-01-19 |
Thu 24-01-19 |
Project developer |
3.3 |
Creating class diagram |
8 days |
Fri 15-02-19 |
Tue 26-02-19 |
Project developer, Materials [1] |
3.4 |
Designing interface |
7 days |
Fri 25-01-19 |
Mon 04-02-19 |
Project developer, Technical engineer |
3.5 |
Designing phase contingency |
8 days |
Wed 27-02-19 |
Fri 08-03-19 |
Project developer |
3.6 |
Development of prototype |
5 days |
Wed 27-02-19 |
Tue 05-03-19 |
Technical engineer |
3.7 |
Milestone 3: Completion of designing phase |
0 days |
Mon 04-02-19 |
Mon 04-02-19 |
|
4 |
Development phase |
37 days |
Tue 05-02-19 |
Wed 27-03-19 |
|
4.1 |
Coding |
6 days |
Mon 11-03-19 |
Mon 18-03-19 |
Project developer |
4.2 |
Data insertion within database |
5 days |
Thu 21-03-19 |
Wed 27-03-19 |
Project developer |
4.3 |
Re-estimation of project |
7 days |
Tue 05-02-19 |
Wed 13-02-19 |
Human resource manager, System tester |
4.4 |
Connection of database with online ticketing system |
6 days |
Tue 05-02-19 |
Tue 12-02-19 |
Technical engineer, Financial manager |
4.5 |
Milestone 4: Completion of development phase |
0 days |
Wed 13-02-19 |
Wed 13-02-19 |
|
5 |
Testing phase |
24 days |
Thu 14-02-19 |
Tue 19-03-19 |
|
5.1 |
Checklist development |
8 days |
Thu 14-02-19 |
Mon 25-02-19 |
Project manager, Project planner |
5.2 |
Testing of interface |
7 days |
Tue 26-02-19 |
Wed 06-03-19 |
System tester |
5.3 |
Unit testing |
5 days |
Tue 26-02-19 |
Mon 04-03-19 |
Risk analyst |
5.4 |
User acceptance testing |
6 days |
Tue 12-03-19 |
Tue 19-03-19 |
Human resource manager, Risk analyst |
5.5 |
System testing |
5 days |
Thu 07-03-19 |
Wed 13-03-19 |
System tester |
5.6 |
Milestone 5: Completion of testing phase |
0 days |
Mon 04-03-19 |
Mon 04-03-19 |
|
6 |
Implementation phase |
20 days |
Tue 05-03-19 |
Mon 01-04-19 |
|
6.1 |
System installation |
6 days |
Thu 14-03-19 |
Thu 21-03-19 |
Technical engineer |
6.2 |
Checking of system implementation |
7 days |
Thu 14-03-19 |
Fri 22-03-19 |
Additional cost [1] |
6.3 |
Barcode installation |
5 days |
Tue 05-03-19 |
Mon 11-03-19 |
Human resource manager, Project planner |
6.4 |
Proper facility of user testing |
7 days |
Fri 22-03-19 |
Mon 01-04-19 |
Project planner |
6.5 |
System handover |
5 days |
Tue 12-03-19 |
Mon 18-03-19 |
Project manager |
6.6 |
Milestone 6: completion of implementation phase |
0 days |
Mon 01-04-19 |
Mon 01-04-19 |
|
7 |
Closure phase |
15 days |
Tue 19-03-19 |
Mon 08-04-19 |
|
7.1 |
Project review |
6 days |
Tue 19-03-19 |
Tue 26-03-19 |
Project manager |
7.2 |
Re-assigning project resources |
5 days |
Tue 02-04-19 |
Mon 08-04-19 |
Project manager |
7.3 |
Stakeholder sign off |
3 days |
Tue 02-04-19 |
Thu 04-04-19 |
Human resource manager |
7.4 |
Documentation |
4 days |
Wed 27-03-19 |
Mon 01-04-19 |
Project manager |
7.5 |
Milestone 7: Closure phase completion |
0 days |
Thu 04-04-19 |
Thu 04-04-19 |
The leadership qualities that are needed by the project manager are generally elaborated below:
Team management: Project managers must have the quality of team management for successful project. It is found that a successful project manager generally helps in directing as well as coordinating the team members by resolving the conflicts as well as by setting project milestones.
Creativity: It is found that the ability of creating something new must be present within the project manager so that they can be able to promote the initial plan of the project.
Honesty: Honesty is considered as one of the integral charteristics of the project leader. It is found that they have this quality while setting benchmarks as well as standards for the project team.
The responsibilities of the project team members are generally elaborated below:
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