Networking Activity |
Person |
Schedule |
Rationale for networking activity |
Communication |
SAM |
3 MONTHS |
The major think would be to keep all the possible ways of communications open with the suppliers so that their performance issues can be tracked. The issues of Sam can only be resolved if proper communication is there and to make the suppliers understand what he wants he must be clear and upfront with his needs. Sam’s’ thinking regarding the issues being solved by itself will never work so he needs to brush up on his communication skills to maintain the relationship with his suppliers. |
Conciliatory approach |
SAM |
3 MONTHS |
Here that Sam should do is that the problem won’t solve by himself so if the suppliers are not giving delivery on time and cooperating with customers need then it’s better to switch over to some other suppliers as fast as possible. |
Patience and listening skill |
ALEX |
3 MONTHS |
However, foolish the customer may behave it is the responsibility of Alex to listen to his customers in easy way and be patience in whatever they say. Feedbacks are very important which will help to change the business strategy and enhance the customer relationships. |
Treating the customers right and in a respectful manner |
ALEX |
3 MONTHS |
Try to be genuine in presenting the business to the customers. Alex may consider them foolish but he should never make them realize that and must respectful of the customer’s mood and this this way the issues can be solved with the customers. |
References
Barak, M. E. M. (2016). Managing diversity: Toward a globally inclusive workplace. Sage Publications.
Dasgupta, S. A., Suar, D., & Singh, S. (2012). Impact of managerial communication styles on employees’ attitudes and behaviours. Employee Relations, 35(2), 173-199.
Dixon, O. (2016). Honesty without Fear-Whistleblower Anti-Retaliation Protections in Corporate Codes of Conduct. Melb. UL Rev., 40, 168.
Fracassi, C., & Tate, G. (2012). External networking and internal firm governance. the Journal of finance, 67(1), 153-194.
Spaho, K. (2013). Organizational communication and conflict management. Management: journal of contemporary management issues, 18(1), 103-118.
Zhu, Q., Sarkis, J., & Lai, K. H. (2013). Institutional-based antecedents and performance outcomes of internal and external green supply chain management practices. Journal of Purchasing and Supply Management, 19(2), 106-117.
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