Discuss about the marketing plan for an Australian beverage company named Nexba.
The marketing plan is the most essential tool that can help to increase the profitability, brand image, consumer satisfaction, customer base, potential buyers count, while launching a new product or services in the existing or a new market segment (Armstrong et al., 2015). In this paper the marketing plan for an Australian beverage company named Nexba has been made. Initially the situation analysis has been done including both internal and external analysis through PEST, SWOT, Porter’s 5 Force and others. The problem statement has been made with SMART objectives identification. The Segmentation Targeting and Positioning strategy has been identified for current market plan. After determining the financial objectives the Strategic plan has been made with the help of 7P Marketing Mix. Promotional mix with 5 components has been incorporated within the marketing strategy of Nexba. The action plan has been developed with effective timeline as per the organisational structure and resource allocation. The budget plan has been made in tabular form. After this implementation plan the most suitable control and evaluation strategy for this marketing plan has been identified and discussed.
In order to make a successful marketing plan for a beverage and processed drinks company named Nexba, both internal or micro and external or macro situational analysis are essential to find out the opportunities and threats in current situation (Berthon et al., 2012).
In production management Nexba focuses on the healthy soft drinks and sugar free beverages. To ensure the strong and quality of inbound logistics the company maintains very efficient partnership with their supply chain (Beverages, 2015). Similarly, Nexba beverage manufacturing department poses effective waste management system and eco friendly manufacturing system that reduces the overall cost of the manufacturing and improve the quality of the products. The company follows a matrix based organisational structure to gain both of the facilities of hierarchical and flat structure (Chen, 2012). However the outbound logistics of Nexba is not as strong as their inbounds logistics because of their comparatively weak distribution network.
Political-Being a manufacturing company of non-alcoholic drinks the company faces less political conflicts and complexities of regulations in accordance with national food and safety standard.
Economy- In last five years the income level especially in urban areas has increased 13% to 15% that make wider situation to make profit as a beverage company. Similarly the from 2006 the capital growth is making a incredible hike by increasing 36.6% to 42% (Ronit & Jensen, 2014).
Social- Currently, Australians are becoming more health conscious that increased the demand of the healthy beverage products. Despite that, in high pace lifestyle people prefer consuming various beverage products rather than solid foods.
Technology- Instead of using eco friendly equipments in manufacturing function other technological development like digital media increases the opportunities for promotional activities (Sacks e al., 2015).
Nexba has high competitive rivalry in food and beverage industry where international companies like Coca-Cola, Pepsi and others are the high profiled regulators. As a result the company faced high level of competition and threat from substitutes as well. Henceforth, Nexba also faces higher bargaining power from their consumers, because they have wider opportunities to choose the beverage products in Australian beverage industry (Berthon et al., 2012). However, in this higher competitive environment, there are several scops of suppliers with low bargaining power. The food and beverage industry of Australia has lots revelry while having strong boundaries of national food standard regulations. Therefore, threat from new entrance is in low to moderate level.
After launching the healthy and sugar free products by Coca-Cola and Pepsi the market condition has been changed where the Australian consumers have sever substitutes from strong brands in beverage industry (Hutt & Speh, 2012). At the same time the weak distribution network and less cost effective channels to reach the end term consumers reducing the strength of current consumer base. Therefore Nexba is facing a highly competitive rivalry within the beverage industry of Australia while having weak outbound channel and declining consumer count.
Strength |
Weakness |
Nexba produces sugar free drinks that are highly healthy for consumers Nexba has strong consumer base with increasing number of loyal customer. The manufacturing department has advanced resource management structure that reduces the production costs and increases the product’s quality. |
Nexas has many economical, political and legal boundaries to reach the international market. The completion in beverage industry is increasing even including the healthy and sugar free beverage products. Nexba has weak distribution network and less cost effective channels to reach the end term consumers |
Opportunity |
Threats |
Nexus can focus on product diversification to attract larger number of consumer groups Effective consumer targeting and positioning can give business advantage Impressive cost effectiveness without hindering the quality can expand consumer base |
Healthy beverage products of Coca-Cola and Pepsi are increasing the market rivalry. Narrow distribution channel can reduce the outbound production flow (Jou & Techakehakij, 2012). |
Segmentation is one of the most essential strategies where Nexba has to divide the consumer groups into several segments with respect to their demographical individuality and financial background. Other international high branded company are producing their healthy beverage products specifically by targeting the middle age group (Järvinen et al., 2012). In current beverage market there is very low product verities in health drinks for older people. Apart from the due to higher competition and higher bargaining power of consumer the potential buyers are becoming more price-sensitive. Therefore, the segmentation strategy of Nexba’s new market plan should focus on the segmentation by age and by financial background.
After the segmentation of the market and potential consumer base Nexba has to select their most profitable consumer segment as their target. From the above analysis it clear that in a price sensitive market the most compatible targeting strategy will be the customers with low to medium purchasing power and behaviour (Kolios & Read, 2013). Therefore consumers with low to moderate economical condition will be the target customer. At the same time, people who are more than 60 years old will be the target consumer. Therefore, the market positioning of the new product of Nexba is relied on the consumers of 60plus age group with low to moderate purchasing power.
The objective of the current marketing strategy of Nexba is described is SMART objective form:
Specific |
To increase consumer strength as well as the efficiency of distribution network |
Measurable |
To Measure the potential as well as resultant revenue growth from the new market plan |
Achievable |
To achieve additional 15% consumer base growth and 6% of additional revenue growth in next 12 months |
Realistic |
To realistically enhance the work efficiency and productivity with appropriate resource allocation |
Timed |
To implement and evaluate execution procedure for next 5 years while collecting real time feedbacks from market and consumers in each month. |
The financial goal of this marketing plan is to improve the total revenue growth without compromising the cost effectiveness of current production procedure and product quality (Australia, 2015). Apart from that, increasing the basic capital without the changing permanent assets value is another major goal of Nexba
In order to achieve the Financial Goals of Nexba through this market planning, the company need to accomplish some crucial objectives mentioned below:
In order to identify and implement the effective and profitable marketing strategy the current market plan will focus on the 7P Marketing Mix for the new product of Nexba (Srdjevic, Bajcetic & Srdjevic, 2012).
7P marketing mix for new product |
|
Product |
Nexba will produce a specific health drinks for the older population. The drinks will have all the basic nutrition components for older people while having various attractive flavours and tests, such as Coke, Litchi, Mango, Strawberry and many more. |
Price |
The price will be same for all flavours of the drinks. The pricing strategy will consider the pricing power of low to moderate economical segments of consumers. However, some premium products will have slightly higher price. |
Place |
The major outlets of Nexba will focus on busy area of market. Apart from that the industrial area of the major cities across the Australia will be the main focus for place strategy. The distribution channel will be designed as per the placement strategy of Nexba. |
People |
Nexba will make a strong communication with the labour market to ensure the adequate workforce supply for their marketing and sales. The payroll for this new production will be made by keeping the employee motivation in mind. In sales department Nexba will follow the flat organisational structure to gain real time market information. |
Process |
Nexba will implement Just In Time supply management and production process to reduce the waste of raw materials. Apart from that the company will conduct a efficient market research to find out the most cost effective supply chains eho can supply top quality raw materials with lower cost. |
Promotion |
For promotion the company will implement online and traditional promotion and advertising through TV, Radio, Banner and Flyers as well as through social media. In indirect promotional strategy Nexba will introduce special offers, discounts and coupons for loyal customers and for customers with higher purchasing power. |
Physical evidence |
Nexba will follow eco friendly plastic packaging process by wrapping the containers with attractive images of fruits and flavours with attractive colour combination. The nutritious value of the product will be mentioned on the cover wrapper of the package. |
Action plan
The action plan for the implementation of current market plan will start from the appropriate market research to have real time updated information of the market and the marketing process will be continued through next 5 months.
Parent activity |
Child activity |
Starting date (week) |
Duration (week) |
Updating Market plan |
1 |
2 |
|
Conducting Market research and analysis |
1 |
1 |
|
Altering current plan |
2 |
1 |
|
Communicating stakeholders |
3 |
3 |
|
Arranging meetings |
3 |
2 |
|
Decision making |
4 |
1 |
|
Forecasting |
5 |
1 |
|
Marketing and promotion |
6 |
4 |
|
Online marketing |
6 |
3 |
|
TV, Radio Advertising |
7 |
2 |
|
Printed promotions |
8 |
2 |
|
Product launching |
11 |
2 |
|
Launching product |
11 |
1 |
|
Collecting feedbacks |
11 |
1 |
|
Making essential changes |
12 |
1 |
|
Evaluation |
13 |
3 |
Budget:
Parent activity |
Child activity |
Cost breakdown |
Cost (AUD) |
Expenditure (AUD) |
Updating Market plan |
2200 |
|||
Conducting Market research and analysis |
4 x 500 |
2000 |
||
Altering current plan |
4 x 50 |
200 |
||
Communicating stakeholders |
1100 |
|||
Arranging meetings |
100 x 10 |
1000 |
||
Forecasting |
20 x 5 |
100 |
||
Marketing and promotion |
11500 |
|||
Online marketing |
20 x 50 |
1000 |
||
TV, Radio Advertising |
500 x 20 |
10000 |
||
Printed promotions |
50 x 10 |
500 |
||
Product launching |
300 |
|||
Launching product |
500 x 4 |
2000 |
||
Collecting feedbacks |
10 x 100 |
1000 |
||
Total |
15100 |
Nexba will maintain a real time control measure while providing the real time updated information about the work functionality of the various departments along with the market condition (Taylor & Thrift, 2013). Close monitoring system is the key of this controlling policy where all the information source will provide accurate and transparent data and information. To implement this control measures Nexba has to incorporate the hierarchical base performance feedback system. In this system the immediate superior will report to the management board about the performance efficiency of their subordinates (Wilson & Gilligan, 2012). For this Nexba will follow the Tree Structure Monitoring system where the management will not be directly controlling the ground level employees of any department. The consumer helpline is the major controlling tool here the consumers can get pre-purchasing as well as post-purchasing help from the sales and consumer relation department.
Evaluation is the core part of a successful market plan. After implementing the marketing plan and launching the initial product Nexba will collect consumer’s feedback from various source like online consumer forum, online survey, sales team reports and many other reliable sources. For correct evaluation Nexba will follow the traditional evaluation plan where the basic operation has to follow the Collecting feedback, data analysis, determination, designing and implementation in a cycling procedure (Guthrie, Cuganesan & Ward, (2012). This cyclic procedure will have a specific scheduling and resource allocation for effective execution. The operational and marketing manager will be the responsible persons of this evaluation process. The feedback will be collected from the online consumer forum of Nexba as well as from the post purchasing product reviews of the buyers. Along with the feedback process the prioritising the major changes and taking initiation are the major part where repeated internal meetings and conferences will be held.
In order to present the products to the target market with higher potentialities Nexba has to develop an effective promotional plan with the help of 5 divisions’ promotional mix. Through this promotional mix the company can identify the most appropriate promotional channels that can attract larger consumer base (Spowart & Wickramasekera, 2012).
Advertising |
For advertising Nexba will pay for television and radio advertisements. Despite that, Printed banners and flyers will be also included in advertising process. |
Personal selling |
Face to Face interview with loyal consumers, potential buyers will use as personal selling by selecting them from group sampling process in accordance to their purchasing behaviour |
Sales promotion |
Nexba will provide many special offers for their loyal consumers and coupons. Coupons will be offered after certain amount of purchasing of any products. Apart from that various combo offers will also provided where the new products will be sold by 50% discount on actual price |
Public relation |
Nexba will maintain effective Corporate Social Responsibilities to improve the brand image. Apart from that through several events and digital programs the company will promote their new products |
Direct marketing |
Nexba will use social media based marketing by developing and promotion based consumer forum page where the social media user can have all the updated information about products and offer while sharing the information to other friend’s wall. |
Conclusion
From the above analysis it can be stated that, the marketing plan is the most essential tool that can help to increase the profitability, brand image, consumer satisfaction, customer base, potential buyers count, while launching a new product or services in the existing or a new market segment. The marketing plan for the Australian beverage company named Nexba will help to introduce their new product to the target market with optimum potentialities. From the above discussion it can be identified that, the examining impact of the internal properties as well as the external environment is essential for making the marketing plan. From this analysis it can be said that, the weak distribution network and less cost effective channels to reach the end term consumers reducing the strength of current consumer base. The financial goal of this marketing plan is to improve the total revenue growth without compromising the cost effectiveness of current production procedure and product quality.
References:
Armstrong, G., Kotler, P., Harker, M., & Brennan, R. (2015). Marketing: an introduction. Pearson Education.
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Beverages, N. (n.d.). Nexba Beverages. Retrieved from https://www.nexba.com/
Chen, L. F. (2012). A novel approach to regression analysis for the classification of quality attributes in the Kano model: an empirical test in the food and beverage industry. Omega, 40(5), 651-659.
Guthrie, J., Cuganesan, S., & Ward, L. (2012, March). Industry specific social and environmental reporting: The Australian Food and Beverage Industry. In Accounting Forum (Vol. 32, No. 1, pp. 1-15). Elsevier.
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