Discuss about the implementation of Health and Safety management system in an organisation.
According to the type of the business processes of the organization, the WHS team members should set a system of WHS in the workplace. As provided in the case study, the organization is the result of a merger of two business organizations. Those two organizations are an insurance company and the other one is a call center. The new organization is located at the central business district area of the city. In this way, it can be said that mostly employees perform deskwork in the premises of the workplace. Thus the safety and security system should be as per the requirement of the business organization. The WHS team should make the WHS system in the following way;
In the present scenario, the management o the organization will have to stress on two important factors and those are financial back up and adequate human resources to execute the initiatives taken by the managing body (Bahr 2014). It is seen that to implement the policies the management the managing body needs to invest a fortune as that would help them to install expensive modern machineries and equipments to identify and prevent the elements of hazards within the workplace. Adequate human resources is also very important to sustain the system of WHS within the organization. It is undoubted that without adequate financial stability, the management of the organization would not be able to sustain the WHS team to support and secure the WHS system of the business organization. The team of WHS of the organization should have proper training regarding this issue and to make it happen the management will have to hire professionals with great skills in this regard to enhance the ability of the employees of the WHS team. Apart from the financial stability, the management should acknowledge the fact that after buying useful equipments and hiring an experienced troop of trainers regarding identifying and preventing workplace hazards, the most important duty of the managing body would be to recruit new professionals to make a WHS team in the organization, or they can choose professionals from the existing workforce. The team members of the WHS team of the organization should have the qualities like excellent observation power, vision to foresee the future, have the capability to determine the fatality of the hazardous situation, compassionate approach. These are the qualities or characteristics those should be present in a competent WHS team member.
Appropriate method for consultation to comply with legislation
Consulting with accordance to the legislation imposed by the government to manage health and safety issues in an organization is essential. As opined by Straker et al. (2016), if all the employees with ease can communicate within themselves, the identification of the hazards and the risk factors would be much easier. Consultation can be explained as a two way process between the management and the employees of the organization.
The management of the organization should ensure that
Apart from these, when required, the management should consult with the WHS team. When it would be better to consult with the employees are mentioned below;
Three possible indicators which could be used to measure and evaluate WHS performance
Three major indicator of performance in the organizations are the rate of reports regarding hazard and incidents within the workplace, the level of Safe work procedures and the rate of risk assessments. Evaluating these factors, the management of the business organization would be able to determine the level of performance of the WHS team.
The management can see the frequency of the reports submitted by the WHS team of the organization and the number of hazardous elements present within the premises of the workplace and then decide the performance level regarding this issue (Bahr 2014). Apart from that, the management can count the number of resolved issues regarding WHS issues to determine the level of performance of the WHS team.
Monitoring the completion of the safe work procedures regarding the operative actions taken by the management of the organization can potentially improve the level of performance of the WHS team of the business organization.
The governing body of the organization can monitor the rate of completion if the risk assessment in the organization can determine the performance level of the members of WHS team of that particular company. These three aspects are the major indicators of the performance level of the WHS team and the management body of the organization should focus on these three aspects to determine the level of performance for the employees under WHS team.
Task |
Check list |
Elements |
date |
Initial |
Contract of employment |
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Job classification |
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Award/ Agreement |
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Status of employment |
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Job description |
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Probationary period |
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Leave |
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Pay rates |
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Hours of work and roasters |
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Availability of the rosters |
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Where to apply for the time off |
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Where the rosters get posted |
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Standards and procedures documents |
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Where they are located |
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Smoking |
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Uniform |
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Reporting absences |
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Company policies |
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Disciplinary and grievances procedures |
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Personal visits and telephonic conversations |
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Parking |
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EEO and harassment policies |
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Copy sighted and available |
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OHS and rehabilitation policy |
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Copy sighted and available |
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OHS hazards (provided training/ scheduled) |
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Equipment |
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Chemical |
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Environmental |
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Manual handling |
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Emergency procedures |
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Whom to contact at the time of emergency |
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First aid stations and officers |
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Evacuation procedures and muster points |
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Tour of workplace |
Outlets |
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Back of house areas |
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Front house areas |
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Grounds |
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Introductions |
Colleagues |
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Supervisors |
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Management |
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Other areas |
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Paperwork |
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Tax declaration |
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Superannuation |
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Employee detail form |
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Union membership |
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Bank account details |
Source: Created by author
WHS training for the managers or supervisors
It is a matter of fact that in today’s world, in the business organizations, the managers and the leaders should have a proper training regarding the work health and safety systems of the organizations in order to ensure a safe workplace for all the general employees. In most cases the training received by the managers or supervisors takes only one day or a couple of days to complete (Chen et al. 2014). These types of courses are especially designed for the managers with specified responsibilities regarding safety issues. There are no pre entry requirements, pre requisites and co requisites for the completion of the training and development procedure of the managers of an business organization regarding WHS systems.
In most cases, these types of courses focus to provide a deep and thorough understanding of the potential role of the managers for the incessant improvement of the safety systems within the workplace (Britt et al. 2013). These courses allow the managers and the supervisors to develop their skills and expertise regarding the issues of WHS system. In this way, the managers and the leaders will attain the ability to effectively eradicate the hazardous elements from the workplace. According to Chen et al. (2014), the course of these types of training includes:
After the completion of the course, the managers and the supervisors get the basic idea of
Apart from the managers, the management of the organization should provide thorough training and development session with the general employees. As stated by Straker et al. (2016), it is essential to develop the skills and awareness of the general employees of the business organization. There is a legal aspect of this procedure and according to the legislation the management of the business organization should include:
Besides providing training regarding these issues, the management of the business organization can allow the employees to receive training regarding:
Thus, it can be said that the management of the business organization should focus on the training and developmental issues of the managers as well as for the general employees of the organization. Apart from the team dedicated for the WHS system, the general employees should have basic training and awareness regarding WHS because it would enhance the general safety of the employees of the organization (Bahr 2014). If the general employees have the basic knowledge regarding this issue, at the time of emergency they would be able to act accordingly and the WHS professionals will be able to perform more effectively to eradicate the hazardous elements from the workplace.
References
Abubakar, U., 2015. An overview of the occupational safety and health systems of Nigeria, UK, USA, Australia and China: Nigeria being the reference case study. American Journal of Educational Research, 3(11), pp.1350-1358.
Bahr, N.J., 2014. System safety engineering and risk assessment: a practical approach. CRC Press.
Bong, S., Rameezdeen, R., Zuo, J., Li, R.Y.M. and Ye, G., 2015. The designer’s role in workplace health and safety in the construction industry: post-harmonized regulations in South Australia. International Journal of Construction Management, 15(4), pp.276-287.
Britt, H., Miller, G.C., Henderson, J., Bayram, C., Valenti, L., Harrison, C., Charles, J., Pan, Y., Zhang, C., Pollack, A.J. and O’Halloran, J., 2013. General Practice Activity in Australia 2012-13: BEACH: Bettering the Evaluation and Care of Health(No. 33). Sydney University Press.
Chen, J., Ou, L., Hillman, K., Flabouris, A., Bellomo, R., Hollis, S.J. and Assareh, H., 2014. The impact of implementing a rapid response system: a comparison of cardiopulmonary arrests and mortality among four teaching hospitals in Australia. Resuscitation, 85(9), pp.1275-1281.
Duckett, S. and Willcox, S., 2015. The Australian health care system (No. Ed. 5). Oxford University Press.
Healy, J., 2016. Improving health care safety and quality: reluctant regulators. Routledge.
Holt, A.S.J. and Allen, J., 2015. Principles of health and safety at work. Routledge.
Josif, C.M., Kruske, S., Kildea, S.V. and Barclay, L.M., 2017. The quality of health services provided to remote dwelling aboriginal infants in the top end of northern Australia following health system changes: a qualitative analysis. BMC pediatrics, 17(1), p.93.
Kushniruk, A.W., Bates, D.W., Bainbridge, M., Househ, M.S. and Borycki, E.M., 2013. National efforts to improve health information system safety in Canada, the United States of America and England. International journal of medical informatics, 82(5), pp.e149-e160.
Magrabi, F., Baker, M., Sinha, I., Ong, M.S., Harrison, S., Kidd, M.R., Runciman, W.B. and Coiera, E., 2015. Clinical safety of England’s national programme for IT: A retrospective analysis of all reported safety events 2005 to 2011. International journal of medical informatics, 84(3), pp.198-206.
Newnam, S., Warmerdam, A., Sheppard, D., Griffin, M. and Stevenson, M., 2016, September. Identifying the organisational determinants of work-related road traffic injury. In Australasian Road Safety Conference, 2016, Canberra, ACT, Australia.
Stewart, A., 2013. Stewart’s guide to employment law (Vol. 3). Sydney: Federation Press.
Straker, L., Dunstan, D., Gilson, N. and Healy, G., 2016. Sedentary work. Evidence on an emergent work health and safety issue.
Xiang, J., Bi, P., Pisaniello, D., Hansen, A. and Sullivan, T., 2014. Association between high temperature and work-related injuries in Adelaide, South Australia, 2001–2010. Occup Environ Med, 71(4), pp.246-252.
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