Discuss About The Harnessing Social Media Health Promotion.
To develop a program management plan, it is always important to engage the staffs altogether by arranging meetings to plan a health and well being program with the consideration of the responses and ideas of the employees. To collaborate with the staffs according to the requirements of the health and well being program, it would be important to focus on the motivation and encouragement of staffs along with the involvement of social networks for engaging more staffs (Armstrong et al. 2015). Video conferences and meetings could be arranged to collaborate with the staffs and discuss about the health and wellbeing program. Incentives could be placed for enabling the participation of employees an allow them to establish goals and objectives too.
Few of the methods that were followed include setting of goals and objectives properly, providing incentives to the staffs to enabling higher level of staff engagement. Few other methods of staff engagement and collaboration were change in work processes and fostering a culture that promoted better sharing and exchange of information related to the health and wellbeing program. It was done by integrating with the content management database and the internal systems along with the analysis of inputs to obtain business intelligence too. Allowing privacy was another effective method, which helped in focusing on brainstorming sessions without any form of distraction or fear that might have hindered the innovation and creativity (Korda and Itani 2013).
The outcomes of the collaboration were positive, which not only helped in making the staffs understand about the requirements of the health and wellbeing program but also allowed to promote effective communication and teamwork. Due to this, the tasks were accomplished within quick time and the health and wellness program was effective and notable. WAMco is selected as the health and well being provider here, which has delivered healthy fruit flavored soft drinks and beverages to spread awareness among the people about healthy consumption habits and behaviors (Eldredge et al. 2016).
The objectives of the program were to make people aware of the fruit flavored soft drinks introduced by the company and make them embrace healthy choices and make decisions to lead a health and safe lifestyle and overcome obesity too. The process of planning the program should include assessing the individuals who might be suffering from diabetes and obesity problems and then arrange meeting where all the staffs should be engaged to discuss about the objectives of wellness program. Most importantly, the doctors and the health care staffs should be present to develop the program and consider the opinions of the staffs too. The commitment and approval of the project should be possible once the benefits of the program should be shed into limelight (Street, Gold and Manning 2013). The wellness program should be implemented by providing training to the staffs at first to make them know what they needed to deliver and how could it bring successful outcomes after its implementation. The managers, employees and even the customers should be consulted with about whether it could be favorable for them or not and then implement necessary changes and improvements to the program. The program should be reported to the management of the organization with the involvement of employees, line manager and the health care department head at WAMco, Australia (Cascio 2018).
It is always important to provide the stakeholders with feedbacks regarding the roles and responsibilities of the program along with the milestones and objectives that are needed to be achieved. The feedback matrix could allow for determining how challenging one could be and here the stakeholder could be the leader of the team appointed for managing the diabetes program in Australia. The matrix could not only allow for managing true accountability and support the leaders through feedbacks and rewards, but could also help in analyzing the weaknesses, furthermore determine how challenging the stakeholder could be. In the first quadrant, there is more support though lower challenge, which allows for reinforcing the status quo while the overly critical feedbacks could create much more stress (Noe et al. 2014). By providing the feedbacks, the leaders and coaches of the healthcare would be able to raise awareness among the employees and improve the performance level too.
Feedback topic |
Stakeholders receiving the feedback |
The delivery format for the feedback |
The feedback shared |
|
Program responsibilities |
To spread awareness among the people about healthy consuming behaviors |
Volunteers should provide the information to the people to make them aware of the program’s significance (Busse, Aboneh and Tefera 2014). |
It could be provided in pamphlets and even by awareness program brochure, which could make them engage in the program arranged by the health care unit. |
The program managed had been quite good and effective as it managed to engage many people. |
Program milestones |
To create a better, safe and healthy community consisting of people free from diabetes |
To achieve the milestones, the health care staffs should be able to know about diabetes and provide necessary information to the people about how to lead a healthy life in the future. |
The program milestones should be achieved when the program would engage more people and make them influenced to embrace healthy choices and purchase the healthy and safe soft drinks from WAMco (Connelly et al. 2013). |
The milestones have been achieved as a lot of positive responses are provided by the individuals who are part of the program. |
Evaluation outcomes |
People trying their level best to overcome their health issues and living a better and healthy life |
The leaders and staffs must be ready to deal with the kinds of patients suffering from diabetes and obesity and ensure providing them relief through proper medical procedures. |
The individuals would become more cautious and make decisions regarding healthy dietary habits and behaviors. |
Managers and staffs of the organization stated that the responses f the individuals were positive and it meant that positive outcomes had been obtained (Free et al. 2013). |
The main aim of the policies would be to sent clear messages to people about healthy consuming habits and behaviors, furthermore deliver the healthy products in the marketplace properly. The policy should be demonstrating the commitment of the organization in providing a safe environment in accordance to the Work Health and Safety Act. This would make sure that the customers could adopt the policy and program related to the introduction of new soft drinks with ease. The policy also enables proper staffing process along with the development of employees (Goetzel et al. 2014).
The policy would not only benefit the organization while introducing the new and healthy products in the marketplace, but would also promote diversity, sustainability and even maintain honesty and integrity, though remaining socially responsible too. It would manage the health and wellbeing of the employees too.
Objectives
To achieve the expected sales revenue, increase the level of satisfaction and manage market saturation properly are few of the objectives. To manage performances of employees, management of flexible working arrangements and analysis of job description are other objectives considered.
Strategies
Growth of employees should be helpful for managing the new product sales and furthermore create employment scopes and opportunities to people having some kind of disability or illness.
Outcomes
The outcomes would be positive and result in better communication, teamwork and keeping pace with the recent changes and upgrading in technological aspects.
Performance indicators
Better supply of raw materials and resources, technological advancements, diversified workforce and enhanced skills of the staffs could be the performance indicators (Ciarrochi and Mayer 2013).
The human resources should be managed properly and all the staffs should be provided with good working conditions, which would not only foster the development of a positive culture , but could even make them capable of handling critical tasks. This would prove that the policies were organized and managed properly at WAMco.
Policy review
The overall policy should be reviewed by monitoring the performances of the employees and checking whether the functions had been managed properly or not. The review process should include the managers, team leaders, employees and few of the suppliers as well (Epstein and Buhovac 2014).
Corresponding situations |
Support methods |
Absence of trainer |
Email invites to obtain the response of the trainer |
Lack of human resources |
Recruiting the most skilled candidates without any discrimination |
Lack of production output |
Training should be provided to the staffs |
Absence of staffs in health classes |
Providing incentives to encourage and motivate them |
Lac of ability to understand the goals and objectives |
Leaders must guide them |
Inappropriate policy standards |
Review should be done to check whether the policies contain accurate information or not |
Customer dissatisfaction |
Customers’ services to respond to customers’ queries quickly (Armstrong et al. 2015) |
Higher turnover of employees |
Providing them good working conditions and benefits to keep the influenced |
Lack of commitment |
Creating a proper culture and working conditions could be helpful |
Improper working conditions and culture |
Promoting diversity, enabling communication and teamwork (Korda and Itani 2013) |
Monitoring components |
Tools used |
Employees |
Employee performance appraisal technique |
Program components |
To monitor the marketing activities through SWOT and PESTLE analysis |
Number of sessions attended |
Checking the attendance system to mark the present and absent of the staffs during the session |
Attendance percentage |
Reviewing the attendance and then finding the percentage |
Agree. ______ Highly agree.______ Neutral._______ Disagree._____ Highly disagree._____
Yes._____ No.________
Agree. ______ Highly agree.______ Neutral._______ Disagree._____ Highly disagree._____
Agree. ______ Highly agree.______ Neutral._______ Disagree._____ Highly disagree._____
Agree. ______ Highly agree.______ Neutral._______ Disagree._____ Highly disagree._____
Agree. ______ Highly agree.______ Neutral._______ Disagree._____ Highly disagree._____
Agree. ______ Highly agree.______ Neutral._______ Disagree._____ Highly disagree._____
Agree. ______ Highly agree.______ Neutral._______ Disagree._____ Highly disagree._____
Agree. ______ Highly agree.______ Neutral._______ Disagree._____ Highly disagree._____
Agree. ______ Highly agree.______ Neutral._______ Disagree._____ Highly disagree._____
Programs |
Outcomes |
Delivering the healthy soft drink items |
Proper distribution and accessibility by customers |
Managing proper recruitment and staffing process |
To create a diversified workforce |
Spreading awareness among people regarding obesity and other health awareness programs |
Influencing their buying behaviors and allowing them to make healthy choices |
Making people influenced for healthy choices and decisions (Eldredge et al. 2016) |
Increase in sales and profit generation |
References
Armstrong, G., Kotler, P., Harker, M. and Brennan, R., 2015. Marketing: an introduction. Pearson Education.
Busse, H., Aboneh, E.A. and Tefera, G., 2014. Learning from developing countries in strengthening health systems: an evaluation of personal and professional impact among global health volunteers at Addis Ababa University’s Tikur Anbessa Specialized Hospital (Ethiopia). Globalization and health, 10(1), p.64.
Cascio, W., 2018. Managing human resources. McGraw-Hill Education.
Ciarrochi, J. and Mayer, J.D., 2013. Applying emotional intelligence: A practitioner’s guide. Psychology Press.
Connelly, J., Kirk, A., Masthoff, J. and MacRury, S., 2013. The use of technology to promote physical activity in Type 2 diabetes management: a systematic review. Diabetic Medicine, 30(12), pp.1420-1432.
Eldredge, L.K.B., Markham, C.M., Ruiter, R.A., Kok, G. and Parcel, G.S., 2016. Planning health promotion programs: an intervention mapping approach. John Wiley & Sons.
Epstein, M.J. and Buhovac, A.R., 2014. Making sustainability work: Best practices in managing and measuring corporate social, environmental, and economic impacts. Berrett-Koehler Publishers.
Free, C., Phillips, G., Galli, L., Watson, L., Felix, L., Edwards, P., Patel, V. and Haines, A., 2013. The effectiveness of mobile-health technology-based health behaviour change or disease management interventions for health care consumers: a systematic review. PLoS medicine, 10(1), p.e1001362.
Goetzel, R.Z., Henke, R.M., Tabrizi, M., Pelletier, K.R., Loeppke, R., Ballard, D.W., Grossmeier, J., Anderson, D.R., Yach, D., Kelly, R.K. and Serxner, S., 2014. Do workplace health promotion (wellness) programs work?. Journal of Occupational and Environmental Medicine, 56(9), pp.927-934.
Korda, H. and Itani, Z., 2013. Harnessing social media for health promotion and behavior change. Health promotion practice, 14(1), pp.15-23.
Noe, R.A., Wilk, S.L., Mullen, E.J. and Wanek, J.E., 2014. Employee Development: Issues in Construct Definition and Investigation ofAntecedents. Improving Training Effectiveness in WorkOrganizations, ed. JK Ford, SWJ Kozlowski, K. Kraiger, E. Salas, and MS Teachout (Mahwah, NJ: Lawrence Erlbaum, 1997), pp.153-189.
Street, R.L., Gold, W.R. and Manning, T.R. eds., 2013. Health promotion and interactive technology: Theoretical applications and future directions.
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