Ethical Analysis Of IT Work Environment In Case Study

List of stakeholders and their application of ethical decision-making approaches

The company NewAge Pty Ltd whose employees develop a software for the operating systems but fail to provide a bug free software to other company. The Employee Mr. McBright, who develops software for operating systems and test their functionality prior to releasing of the software. The company XYZ Pty Ltd is a manufacturer of tablet computer and had contracted with the company of NewAge Pty Ltd to get a software to be develop for them with a cost of around A$2 million. Badluck Bank contains the records of the customer but unfortunately with the installation of the operating system that was acquired from NewAge Pty Ltd Company every records got destroyed because it created a virus called McDonalBug.   TastyBurgers Pty Ltd had owned an office complex in which the XYZ Pty Ltd company releases its second set manufactured tablets were the tablet burst into frames and has burn the complex.

The Interpretation of Ethical dilemma had become important in the case that has been studied for NewAge Pty Ltd and XYZ Pty Ltd. Mr. McBright had discovered some bugs during the release of the operating system before delivering it to the XYZ Pty Ltd Company but however the employees of NewAge Pty Ltd Company was told by Mrs McDonald to hide the secret and they let the operating system launch with the bug (Sebhatu & Pei-lin, 2016). Later this lead to a virus called MCDonalBug which results in damage of the records of the Badluck Bank customer that contain in the tablet. Another set release after four month where the same operating system was install (Sortedahl, Mottern & Campagna, 2018). While at the time of release the tablet burst and burn into flames in the office complex that was owned by TastyBurgers Pty Ltd.

If considered the Ethical philosophies or approaches and models, it was not right at all that Mr. McBright has done with the company of XYZ Pty Ltd. She never showed any interest in sponsoring or training the subordinates for their career development (Han, 2015).

The professional of ICT unlike other professionals of different disciplines do not need to abide with the professional structure society. The ACS Code of Ethics is formulated by Australian in the case study (Diochon & Nizet, 2015). The employee Mr. McBright was not supposed to deliver a bug free operating system and it was not legal that Mrs McDonald have to hide the issue that was discovered which could not lead to both the company get sued and proceed to adjoin with further legal processes (Anderson, & Anderson, 2015).

Ethical dilemma facing the stakeholders

For the engineers, decision-making can haunt the humanity in the physical-world. With ethical course the employee could begrudge the anomaly in the pedagogy of computer science (Schwartz, 2016). Programmers make a decision through ethical ramifications which takes more of the life of software developer.

The practical ethics has identified that with the release of a computer tablet using the buggy operating system had led to damage of the customer records in the first release and the burst the office complex in the second release. The approach was so casual by the NewAge Pty Ltd that with cognitive approach the BadLuck and TastyBurgers Pty Ltd had sued XYZ Pty Ltd for whatever damage they have caused. And by this NewAge Pty Ltd was also got sued up by XYZ Pty Ltd. Since NewAge Pty Ltd company is major employer for the LivingCity the council and the mayor had interfered in the legal proceeding.

Conclusion

Thus it could be concluded that the company NewAge Pty Ltd, Mr. McBright develops an operating systems for the manufacturer of tablet computer with the company XYZ Pty Ltd. But still Mrs McDonald who was managing the NewAge Pty Ltd could never develop herself from current position to getting into higher position. For further development of the career Mrs McDonald has put the criteria important in hiring new employees from her own college itself. Never employee other than the alma mater which result in lack of current practices in the development of the software (Bazerman & Sezer, 2016). Even when discovered that there was a bug found in the operating system during the release of the software, he was insisted to hide the secret and not to reveal it which lead to suing up the company and file legal cases.

A Skills Framework for the Information Age (SFIA) framework is a professional guide for the employers and aspiring professionals in the ICT. The skills of the applicant can get matched for the job by the employers and need the business vacancy to be filled. The organization of United Kingdom headquarter is a global not-for-profit organization for SFIA Foundation who develop and manage the SFIA. The level of SFIA has increase to 1 more level which was release on 1^st July 2015. The responsibility level for each number of skills is easily understood.

The standard of IT skills provide a IT professional skills reference model and allow the student to measure their skills that are needed to them and accordingly identify the gaps of the skill (von Konsky, Miller & Jones, 2016). They student need to regularly review and stay update with the current industry that reflect the current needs. Most of the skills has to be updated in some or the other way; were some skill has merged or might have introduce new skills or might have improved the words. There are other areas of development would be in the information and communication technology. This network are continuously available for the SFIA framework.

Ethical response according to consequences

It has some standard level of responsibilities for justification of the skills that are used in the framework (Shrestha, Kong & Collins, 2017). The structure of the framework ensures the definitions of the professional skills. The use of this skills make it suitable for use of generic definitions. The organization has core competencies set in combination with the professional skills of SFIA (Hamilton et al., 2015). The framework provide a level of sensible spacing through which the organization could benefit.  

The exiting levels for the professional skills of SFIA 6 could establish the basis of mapping (Thornley et al., 2017). It has seven level. The gaps in the skills need to be addressed at the early stages during the journey of the education phase. The current set of skills will enhance the group-work skills, communication skills, information skills, and use of IT, problem solving and more (Shankararaman & Gottipati, 2016).

Project Timeline:

Task Name	Duration	Start	Finish	Predecessors
Professional Skills Profile	6 days	Mon 27-08-18	Mon 03-09-18
Skills Framework for the Information Age	3 days	Mon 27-08-18	Wed 29-08-18
Strategy and architecture	2 days	Mon 27-08-18	Tue 28-08-18
Information strategy	1 day	Mon 27-08-18	Mon 27-08-18
Information Management	1 day	Tue 28-08-18	Tue 28-08-18	4
Guidance and Advice	1 day	Wed 29-08-18	Wed 29-08-18
Technical specialist Consultant	1 day	Wed 29-08-18	Wed 29-08-18	5
Milestone 1: Completion of SFIA	0 days	Mon 27-08-18	Mon 27-08-18
Development and Implementation	3 days	Thu 30-08-18	Mon 03-09-18
Human factors	3 days	Thu 30-08-18	Mon 03-09-18	7
Analysis of User Experience	1 day	Thu 30-08-18	Thu 30-08-18	7
Evaluation of User Experience	1 day	Fri 31-08-18	Fri 31-08-18	11
Integration of human factors	1 day	Mon 03-09-18	Mon 03-09-18	12
Milestone 2: Completion of Development and Implementation Phase	0 days	Mon 27-08-18	Mon 27-08-18
Management and Procurement Support	4 days	Mon 27-08-18	Thu 30-08-18
Skill Management	1 day	Mon 27-08-18	Mon 27-08-18
Resource Management	1 day	Tue 28-08-18	Tue 28-08-18	16
People Management	1 day	Wed 29-08-18	Wed 29-08-18	17
Relationship Management	1 day	Thu 30-08-18	Thu 30-08-18	18
Milestone 3: Completion of Management and Procurement Support Phase	0 days	Mon 27-08-18	Mon 27-08-18

Task Name	Duration	Start	Finish
Professional Skills Profile	6 days	Mon 27-08-18	Mon 03-09-18
Skills Framework for the Information Age	3 days	Mon 27-08-18	Wed 29-08-18
Milestone 1: Completion of SFIA	0 days	Mon 27-08-18	Mon 27-08-18
Development and Implementation	3 days	Thu 30-08-18	Mon 03-09-18
Milestone 2: Completion of Development and Implementation Phase	0 days	Mon 27-08-18	Mon 27-08-18
Management and Procurement Support	4 days	Mon 27-08-18	Thu 30-08-18
Milestone 3: Completion of Management and Procurement Support Phase	0 days	Mon 27-08-18	Mon 27-08-18

Figure 1: Timeline with Milestone for Professional Skills Profile for Student Career Plan

Source: (Author, in MS Project)

Conclusion 

Thus, most of the job seekers mostly could use SFIA to build their skills for aspiring their employment. An average student mainly focus on becoming a professional which can embrace the skills, knowledge and competencies to achieve an aspiring career. The student get motivated for SFIA that could develop and manage the foundation of SFIA.

References

Anderson, M., & Anderson, S. L. (2015). Toward ensuring ethical behavior from autonomous systems: a case-supported principle-based paradigm. Industrial Robot: An International Journal, 42(4), 324-331.

Bazerman, M. H., & Sezer, O. (2016). Bounded awareness: Implications for ethical decision making. Organizational Behavior and Human Decision Processes, 136, 95-105.

Diochon, P. F., & Nizet, J. (2015). Ethical codes and executive coaches: One size does not fit all. The Journal of Applied Behavioral Science, 51(2), 277-301.

Hamilton, M., Carbone, A., Gonsalvez, C., & Jollands, M. (2015, January). Breakfast with ICT Employers: What do they want to see in our graduates. In Proceedings of the 17th Australasian Computing Education Conference (ACE 2015)(Vol. 27, No. 1, p. 30).

Han, H. (2015). Virtue ethics, positive psychology, and a new model of science and engineering ethics education. Science and Engineering Ethics, 21(2), 441-460.

Schwartz, M. S. (2016). Ethical decision-making theory: An integrated approach. Journal of Business Ethics, 139(4), 755-776.

Sebhatu, S. P., & Pei-lin, L. (2016). What is Governance? The Ethical Dilemma for Leaders and Managers: Multiple Case Studies of Corruption from China. Procedia-Social and Behavioral Sciences, 224, 467-474.

Shankararaman, V., & Gottipati, S. (2016, April). Mapping information systems student skills to industry skills framework. In Global Engineering Education Conference (EDUCON), 2016 IEEE (pp. 248-253). IEEE.

Shrestha, A., Kong, E., & Collins, P. (2017, December). Facilitating knowledge transfer for innovation: towards a decision support system to identify knowledge stock in the ICT profession. In Proceedings of the 28th Australasian Conference on Information Systems (ACIS 2017). Australian Association for Information Systems.

Sortedahl, C., Mottern, N., & Campagna, V. (2018). Case Managers on the Front Lines of Ethical Dilemmas. Professional case management, 23(1), 4-9.

Thornley, C., Carcary, M., Connolly, N., O’Duffy, M., & Pierce, J. (2017). Getting better at Knowledge Management: Integrating individual skills and organisational capability.

von Konsky, B., Miller, C., & Jones, A. (2016). The Skills Framework for the Information Age: Engaging Stakeholders in ICT Curriculum Design. Journal of Information Systems Education, 27(1), 37-50.