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Subject: Communicational Issues Faced by Data Solutions.
The numerous processes that pertain to the methods and the activities that are applied by the concerned management of the organization so as to derive a judgement ion the matters that pertain to the understanding as well as the identification of the various matters that pertain to the main strengths as well as the major weaknesses of the various members of the workforce who have been serving the concerned organization at a certain given point of time. The organizations might face a number of issues in the matters that pertain to the communications within the various departments. The company might also face issues in the various communications that might have been taking place among the various employees who have been serving the concerned organization (Holmes & Stubbe, 2015). The company that has been considered for the completion of the concerned paper is Data Solutions. The company is a dealer of the various software that is one of the major requirements for the management of the large amount of data. The company is known to be a medium-sized organization and is active in the cities of Brisbane, Melbourne as well as Sydney. The reports on the company state that the concerned company has been facing a number of issues in the matters that pertain to communication within the organization. The following memo tends to deal with the significance of the major issues that have been highlighted within the internal communications of the company from the qualitative point of view. The memo opens with an attempt to describe the significance of the communicational issues from a qualitative perspective. The memo proceeds further to deal with the matters that pertain to the solutions that the concerned company might be suggested to implement in an attempt to resolve the concerned issues that the company has been facing as per the given scenario.
The organization that is being discussed in the memo is Data Solutions. The company is a dealer of the various software that is one of the major requirements for the management of the large amount of data. The company is known to be a medium-sized organization and is active in the cities of Brisbane, Melbourne as well as Sydney. The reports on the company state that the concerned company has been facing a number of issues in the matters that pertain to communication within the organization. The case study reveals that the company has been facing issues that pertain to the communication among the hierarchical levels that have been observed to be present within the concerned company in discussion, Data Solutions. The case study further reveals that the several members of the workforce of the company that have been serving the company at the various different hierarchical levels within the organization have been bearing the huge consequences that might result from the irregularity and the improper communication channels that have been present within the concerned organization in discussion, Data Solutions, a dealer of the software that is one of the major requirements for the management of the large amount of data.
The most significant problem that is faced by the concerned company is the fact that deals with the various factors that pertain to the improper choice of the communicational channels within the company. The issue has further resulted in the conditions wherein the decisions that are being undertaken at the executive and the managerial levels are not being conveyed to the lower hierarchical levels of the organization. Thus, there might arise a situation of non-compliance within the company. The concerned barriers in the matters that pertain to the proper conveyance of the instructions as well as the decisions finalized by the concerned members of the organization serving at the managerial and the executive positions within the organization might lead to the loss of the faith of the employees who have been serving the organization at the levels (Kasper & Kellerman, 2014). The miscommunication and the misinterpretation might also lead to the conditions of unrest and non-co-operation among the lower level employees of the organization. This is often known to lead to the several discrepancies among the people who have been serving the organization at the corresponding hierarchical level within the company in discussion, Data Solutions.
The company has also been facing issues that are related to the matters that pertain to the ineffective communication among the supervisors and the other employees of the organization. The case study in discussion reveals the fact that the employees who have been employed at the supervisor levels are not stationed at the same locations as the lower level employees as per the hierarchy within the organization. This has resulted in a gap in the communication that should have taken place among the supervisors and the supervised. This might lead to the conditions wherein the several tasks that have been assigned to the concerned employees might not be completed according to the criteria that might have been set by the supervisors (Holmes & Stubbe, 2015). This might also lead to the conditions wherein the growth of the company might be stunted due to the unaccomplished tasks which in the broader sense might affect the overall performance of the company in the concerned market.
The company has also been facing issues regarding the quality and the approaches that are being observed in the emails that have been directed towards the various employees of the organization. The improper and the unprofessional attitude that is depicted by the concerned employees in the matters that pertain to the exchange of the emails might lead to the conditions that display the delivery of an improper conveyance of the messages that are to be relayed to the concerned employees or the management of the organization (Treweek et al., 2013). This might further lead to the conditions that might hinder the conveyance of the proper messages as well as the instructions thereby leading to the increase in the number of discrepancies within the workforce of the organization. According to Oetzel (2017), this might also lead to the conditions wherein the concerned members of the workforce of the company might also lead to the conditions of the inter-personal conflict among the various members of the workforce of the concerned business organization in discussion, Data Solutions, a dealer of the software that is one of the major requirements for the management of the large amount of data.
In order to resolve the issues that have been highlighted in the provided case study, the concerned management of the organization might be advised to abide by the measures that are being discussed in the following section. The issues of the non-communication as well as the miscommunication of the various decisions that have been undertaken by the concerned members of the organization who have been serving at the posts of the executives might be solved through the implementation of all communication through the official mail chain of the organization (Holmes & Stubbe, 2015). The implementation of the mandatory usage of the official communication channel might help in communicating the various minutes of the meetings that need to be conveyed to the various employees who have been serving the concerned business organization at the lower levels of the hierarchy that is maintained within the company in discussion, Data Solutions, a dealer of the software that is one of the major requirements for the management of the large amount of data.
The matters that pertain to the ineffective nature of the communications within the supervisors and the supervised members of the organization might be solved through the implementation of the proper technologies within the organization. The concerned management of the concern might be advised to implement the communication methods like the video-conferences within the workforce in order to facilitate a proper communication among the supervisors and the other employees of the organization (Goetsch & Davis, 2014). The teams of employees might be encouraged to attend the regular video conference sessions conducted by the supervisors and thereby aid the proper communication within the company. the supervisors might also be encouraged to pay visits to the workplaces of the employees in order to have a first-hand knowledge of the issues that are being faced by the concerned employees (Branch, Ramsay & Barker, 2013). The issues of the concern that pertain to the unprofessional nature of the emails that are being sent out within the organization might be resolved through the implementation of a training and development program within the concerned organization (Austin & Pinkleton, 2015). The employees of the organization might be advised to attend the sessions that have been organized by the human resource department of the organization in order to gather knowledge on the proper and the professional manner of composing an email that is to be used for the purpose of the professional communication.
Thus, from the above discussion, it might be pointed out that the company in discussion, Data Solutions, a dealer of the software that is one of the major requirements for the management of the large amount of data, might implement the recommended measures in order to deal with the various issues that have been threatening to hinder the overall growth of the company. the company might be advised to implement the measures that have been discussed in order to foster the overall growth in the concerned market.
References
Austin, E. W., & Pinkleton, B. E. (2015). Strategic public relations management: Planning and managing effective communication campaigns. Routledge.
Branch, S., Ramsay, S., & Barker, M. (2013). Workplace bullying, mobbing and general harassment: A review. International Journal of Management Reviews, 15(3), 280-299.
Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational excellence. Upper Saddle River, NJ: pearson.
Holmes, J., & Stubbe, M. (2015). Power and politeness in the workplace: A sociolinguistic analysis of talk at work. Routledge.
Kasper, G., & Kellerman, E. (2014). Communication strategies: Psycholinguistic and sociolinguistic perspectives. Routledge.
Oetzel, J. G. (2017). Effective intercultural workgroup communication theory. The International Encyclopedia of Intercultural Communication, 1-5.
Treweek, S., Oxman, A.D., Alderson, P., Bossuyt, P.M., Brandt, L., Bro?ek, J., Davoli, M., Flottorp, S., Harbour, R., Hill, S. & Liberati, A., (2013). Developing and evaluating communication strategies to support informed decisions and practice based on evidence (DECIDE): protocol and preliminary results. Implementation Science, 8(1), 6.
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