Recruitment can be defined as the process of looking for and obtainment of a pool of willing candidates in possession of the required knowledge, skills and experience so that the organization can choose the better placed candidates to fill the available job vacancies in relation to the defined descriptions and specifications for the named positions. Recruitment is carried out so that an organization can select the best people as per the requirements of the roles they are to play thus giving an organization a competitive advantage over its competitors.
Selection on the other hand is the process of identifying appropriate candidates from the pool identified at the recruitment stage through interviews, testing and reference checking. The main aim of this process is to make sure that the most appropriate candidates are chosen to occupy the positions identified by applying effective, fair and equitable assessment procedures.
Many a times, situations which involve more than one person often experience conflict as a result of divergent goals, power imbalances and philosophical differences (Goldberg et al. 2014). If not well managed, conflict may lead to loss of trust and productivity which may lead to business failure. An organization can manage situations involving conflict by application of the following strategies;
This entails giving the opposing side whatever it wants and it mainly happens when one party wishes to have peace or sees the issue involved as minor.
This is where one hopes the problem will resolve itself without any form of confrontation. The conflict is thus delayed or ignored all together.
This involves integrating ideas raised by a number of people so as to arrive at a solution acceptable by everyone. Collaboration requires significant time commitment which may not be appropriate to all conflicts but it is useful to a greater extent.
This strategy requires both sides of the conflict to give up on their stance regarding the issue at hand so as to come up with an acceptable solution. This strategy is applied especially when the parties involved hold approximately equal power or positions.
This involves one side winning while the other loses. This strategy works best in conflicts involving emergency situations.
Performance management is defined as an ongoing process of communication between an employee and supervisor that occurs throughout the financial year, which is in support of accomplishing the strategic objectives of a business (Cappelli, & Tavis, 2016). Performance management process ensures that employees are meeting the organization’s objectives and goals through continuously setting objectives, coaching them and assessing their progress (Mone, & Edward, 2018).
For an employee performance management is all about aligning the objectives of an organization with the agreed measures, competency band skills. Performance management is mainly used to ensure that employees outcome and skills are in line with objectives of an organization.
In performance management process, employees and managers plan, monitor and review an employee work objectives and if they are in line with the objectives of the organization through working together.
People management is in other words referred to as human resource management, it comprises of recruitment, management, and providing direction and support to employees of an organization.
An efficient and effective performance management process enhances organization’s success and excellence by:
Employee appraisal is objected to improve employee performance, therefore it can be defined as a process in which employee’s current performance is clearly observed and discussed by the management the main purpose of this being to add to that level of performance (Ahammad et al. 2016).
The key objectives of performance appraisals are, to assess if there is training need, to collect feedback about the business from the employees, to motivate employees in order to enhance their outcome, to improve communication in the organization, to evaluate development plan and review career potential, to identify strengths and weaknesses and areas requiring improvement. There are three types of appraisal i.e. performance review, potential review, and reward review.
Atariksa, Y. 2007 has defined career planning in different terms i.e.
Career planning can be seen as a personal process that consist of three criteria i.e. Broad life planning, Development planning, and Performance planning.
On the other hand, management assessment is a series of exercises, interviews and tests, which are designed to predict how efficiently a management candidate will perform when given a specific role.
In management assessment the emphasis is mainly on leadership qualities,
Analytical skills refer to a person’s ability to gather and analyze information, solve problems and make sound decisions. This may be of great help to the organization since it improves productivity and success and solves problems (Bardach, & Patashnik, 2015). These skills are as discussed below;
One needs to have excellent communication skills both orally or in writing since one is likely to encounter situations where they have to write reports or to explain information orally in a meeting or presentation. Therefore, one has to be able convey the message to others in a proper manner.
Creativity is of great importance as far as problem solving is concerned since one is expected to think smartly so as to come up with effective solutions to problems at hand.
One should be able to collect the necessary data and research a topic, and learn more about the problem before solving it.
One needs to be able to examine large volumes of data and establish trends in it because being good at analysis is of great importance no matter the career path chosen.
This may refer to evaluation of information and making decisions basing on the findings. It is critical thinking that help an employee in making decisions that help in solving problems for an organization.
References
Mone, E.M. and London, M., 2018. Employee engagement through effective performance management: A practical guide for managers. Routledge.
Cappelli, P. and Tavis, A., 2016. The performance management revolution. Harvard Business Review, 94(10), pp.58-67.
Bardach, E. and Patashnik, E.M., 2015. A practical guide for policy analysis: The eightfold path to more effective problem solving. CQ press.
Rothwell, W.J., Jackson, R.D., Ressler, C.L., Jones, M.C. and Brower, M., 2015. Career Planning and Succession Management: Developing Your Organization’s Talent—for Today and Tomorrow: Developing Your Organization’s Talent—for Today and Tomorrow. ABC-CLIO.
Shen, J., 2015. A third type of job search behavior: the use of the formal-informal joint channel in matching individual qualifications with hiring requirements in urban China. The journal of Chinese sociology, 2(1), p.3.
Ahammad, M.F., Tarba, S.Y., Liu, Y. and Glaister, K.W., 2016. Knowledge transfer and cross-border acquisition performance: The impact of cultural distance and employee retention. International Business Review, 25(1), pp.66-75.
Renz, D.O., 2016. The Jossey-Bass handbook of nonprofit leadership and management. John Wiley & Sons.
Noe, R., Hollenbeck, J., Gerhart, B. and Wright, P., 2006. Human Resources Management: Gaining a Competitive Advantage, Tenth Global Edition. McGraw-Hill Education.
Doolen, T.L. and Hacker, M.E., 2005. A review of lean assessment in organizations: an exploratory study of lean practices by electronics manufacturers. Journal of Manufacturing systems, 24(1), pp.55-67.
Spurk, D., Kauffeld, S., Barthauer, L. and Heinemann, N.S., 2015. Fostering networking behavior, career planning and optimism, and subjective career success: An intervention study. Journal of vocational behavior, 87, pp.134-144.
Dijkhuizen, K., Bustraan, J., de Beaufort, A.J., Velthuis, S.I., Driessen, E.W. and van Lith, J.M., 2018. Encouraging residents’ professional development and career planning: the role of a development-oriented performance assessment. BMC medical education, 18(1), p.207.
Kim, T. and Holzer, M., 2016. Public employees and performance appraisal: A study of antecedents to employees’ perception of the process. Review of Public Personnel Administration, 36(1), pp.31-56.
Lee, T.W. and Steers, R.M., 2017. Facilitating effective performance appraisals: The role of employee commitment and organizational climate. In Performance measurement and theory (pp. 75-93). Routledge.
Alagaraja, M., Cumberland, D.M. and Choi, N., 2015. The mediating role of leadership and people management practices on HRD and organizational performance. Human Resource Development International, 18(3), pp.220-234.
Albrecht, S.L., Bakker, A.B., Gruman, J.A., Macey, W.H. and Saks, A.M., 2015. Employee engagement, human resource management practices and competitive advantage: An integrated approach. Journal of Organizational Effectiveness: People and Performance, 2(1), pp.7-35.
Sanghi, S., 2016. The handbook of competency mapping: understanding, designing and implementing competency models in organizations. SAGE Publications India.
Goldberg, S.B., Sander, F.E., Rogers, N.H. and Cole, S.R., 2014. Dispute resolution: Negotiation, mediation and other processes. Wolters Kluwer Law & Business.
Snyder, G.H. and Diesing, P., 2015. Conflict among nations: Bargaining, decision making, and system structure in international crises. Princeton University Press.
Mir, F.A. and Pinnington, A.H., 2014. Exploring the value of project management: linking project management performance and project success. International journal of project management, 32(2), pp.202-217.
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