Amazing Coffee Houses Expansion Project In Wisconsin, WI

Mission/ Purpose

The project will have the new acquired premises in Wisconsin, WI, near the museum renovated and internal design done to have a coffee bar, seating for at least 50 people, and washrooms. The project is the first in a an ambitious expansion strategy for ACH to have at least 10 coffee houses in Wisconsin as it is viewed as the next expansion frontier, and part of a wider larger program strategy to have ACH in every city in the USA.

SOW: Project

Description and Project Product

This particular project will have a new coffee house open and ready in Wisconsin, WI, near the museum. The shop will have two bathrooms, seating space for at least 50 customers, and a coffee bar and make it ready for making and selling coffee and donuts. The project will be completed by developing a project management plan with a plan for quality management and a scope, plus a scope management plan that will guide the execution of the project; following the Work Breakdown Structure. The high level deliverables for the project include;

Have the new premises renovated and branded on time

Have two bathrooms in the premise

Have seating space for 50 people (at least)

Prepare a coffee bar and ensure coffee and donuts can be made at the coffee house

Complete the project within budget and time

Objectives

The objective of the project is to open a new coffee house in Wisconsin, WI, next to the museum and have it fully operational

Goals required to achieve the objective;

Develop a suitable work plan and project management plan

Create a scope of works and a scope management document for the project

Identify stakeholders and a stakeholder management and communication plan

Develop a suitable and accurate budget for the project

Efficiently employ available resources to achieve objective within time and budget

Business Need

The project is part of the company’s expansion project that will see a program to have ACH in every city in the USA and have ten outlets in Wisconsin. The project will ensure ACH has a wide footprint to take advantage of the projected increase in coffee consumption in the USA. The project is part of the company’s strategy to increase sales by more than $ 125000 annually over the next three years, with a 70% margin. The project will not only increase the sales and profit margins for the owner, it will increase its brand visibility and store footprint, and be the launching pad for an ambitious expansion program to have ACH in every city in the USA. Its successful delivery and completion within time and budget will create the necessary knowledge crucial for future expansion and will create the confidence to go ahead with the ambitious expansion program

Milestones

Project Milestones

Number	Milestone	Estimated End Date
1	Define the scope of works	10^th Jan 2018
2	Issue tenders for a construction contractor and an interior designer	19^th Jan 2018
3	Evaluate responses/ bids from interested parties and interior designers and award contracts	6^th Feb 2018
4	Visit site with shortlisted contractors for a physical survey	13^th Feb 2018
5	Refine project deliverables after site visit with contractors	22^nd Feb 2018
6	Have the interior designs developed and approved	14^th March 2018
7	Obtain the requisite permits form local authorities	3^rd Apr 2018
8	Have the contractor on site to commence works	6^th Apr 2018
9	Purchase furniture, equipment, fixtures, and fittings for coffee store	12^th Apr 2018
10	Have works completed and Inspections done, ready for opening and an opening day with offers	23^rd Jun 2018

Budget

Estimated Labor

135000

Estimated Materials

87000

Estimated Contractors

150000

Estimated Equipment and Facilities

200000

Estimated Travel

15000

Total Estimated Cost

587000

User Acceptance Criteria

The minimum key success factors are that the project is completed on time and within budget, without unapproved changes to the project scope. The new ACH outlet must be ready by July 4^th 2018 and have two bathrooms, a seating area for at least 50 people, a coffee bar, and facilities and equipment for making coffee and donuts.

The project quality will be monitored and managed using an effective quality management plan. The first tool will be quality planning, another tool is performing quality assurance, and the other is performing quality control (Harry, 2007), (Kerzner, 2013). These are shown in the table below;

ACH Project Quality management

Perform Quality Control

Inputs

Quality management plan

Quality checklists

Quality metrics

Organizational process assets

Approved change requests

Organization process assets

Deliverables

Tools and techniques

Control charts

Cause and effect diagrams

Histogram

Pareto chart

Scatter Diagram

Run diagram

Inspection

Statistical Sampling

Defined repairs reviews

Outputs

Measurements of quality control

Updates to quality baseline

Validated repair of defects

Recommended corrective and preventive actions

Requested changes

Updates to organization processes

Validated deliverables

Updates to the project management plan

Requested changes and recommended repairs to defects

The project will be evaluated is successful or not when all deliverables are met (seating space, coffee bar, bathrooms) and the store is open by July 4^th without exceeding the $ 650000 budget by more than 5% (5% is contingency budget). Further, the scope will not have changed by more than 10%

High-Level Project Assumptions

Assumptions

The sponsors will not abandon support for the project mid-stream

The required finances will be available when needed

There will be no problems with the lease for the new premise

All team members will be available most of the time (90%)

There will be no strikes or go slows by the workers working on the project; for example,, the contractor employees

There will be no new laws or legislation that can affect the business adversely

The owners will not change the deliverables mid-way after the project has commenced

There will be no adverse weather changes or natural disasters that can occasion stopping works (Usmani, 2015)

High-Level Project Constraints

The project must obtain approval for works from the local authorities

The project must be delivered no later than July 4^th

The project must not exceed the allocated budget

Work Place health and Safety measures and Regulations Must be Put in Place

All costs incurred must be reported in the company financial statements

The new store must comply with relevant health and safety regulations

There must be sufficient insurance for employees

Environmental regulations must be observed, including on noise, dust, and item pollution

Local regulations on construction sites must be observed

Exclusions and Boundaries

What are the boundaries of the project? To ensure that your project scope is properly constrained, identify 8–10 things that will be excluded from the project plans. What items will be not be included in the project?

The kitchen will be built to the exact same design and specifications of the blue print

The contractor is responsible for cleaning up the site after works are complete

Site work is limited to between Monday and Friday, 9 A.M Am to 6.00 PM

The contract has the right to subcontract services

The contractor remains responsible for the work they subcontract to others

All seats will be of a standard design

All workers will be available as and when required throughout the project

All equipment purchased will work as required

There will be best value for money for all equipment, fixtures, and fittings

Major Risks

Excessive changes to the project scope

Defects in workmanship requiring re-works

Some staff will not be available during the project necessitating additional resources

Costs being exceeded due to poor budgeting

Project delivery time being exceeded

Accidents leading to injury at the workplace

Failure to comply with workplace safety regulations

Failure to meet stringent environmental standards

Support for the project stopped or reduced by the project sponsors

Disagreements among project team members

References

Harry, R. (2007). Quality in project management–a practical look at chapter 8 of the PMBOK® guide.

[online] Pmi.org. Available at: https://www.pmi.org/learning/library/quality-project-management-tools-7177 [Accessed 20 Dec. 2017].

Kerzner, H. (2013). Project management metrics, KPIs, and dashboards. Hoboken, NJ: Wily & Sons.

Usmani, F. (2015). Assumptions and Constraints in Project Management. [online] Pmstudycircle.com.

Available at: https://pmstudycircle.com/2012/10/assumptions-and-constraints-in-project-management/ [Accessed 20 Dec. 2017].

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