1. Imagine you are a supervisor and you are responsible for ensuring employees meet daily work quotas. But you find they are spending a couple of hours per day shopping online, chatting with friends through instant messaging, and so on. How do you motivate your employees to perform their work? (1 marks)
A. Threaten them
B. Give them a pep talk
C. Remove online access
D. Give incentives to work
2. Explain your above choice? (2marks)
As a supervisor I would incentives to work which means I would motivate the employee to achieve the highest sales in the company by giving them season passes to their favorite team as an incentive (Robinson Resource Group LLC, 2018).
And as a supervisor I would also encourage employee word hard as they are paid that particular job. Some of ways to incentive employees are as follows;
First way is through cash bonuses and gift cards. This cash bonus is the simplest and the most effective way by employee would be more purpessive to gain more cash bounces.
Secondly ids through privilege rewards the employer would provide flexility for their staff’s example an extra hour lunch or an early afternoon off etc.
Finally point system which seems more common which is also a incentive program where employee would earn points for a variety of positive behavior for example minimizing sick days, punctuality and practice safety.
3. Which of the following companies and industries would most likely prohibit social networking sites as well as cell phone usage? (1 marks)
A. Facebook
B. Defense organizations
C. Google
D. None of the above
4. Explain your above choice (2 marks)
5. The above case study mentions the need for employee education. Which of the following would you include in an education program for helping employees better understand the dangers in which they place the organization’s IT infrastructure by using technology the wrong way while at work? (1 marks)
A. Testing them on unsafe computer habits
B. Teaching them Ergonomics techniques to avoid health risks when using computers
C. Showing them short cases of organizations that have been compromised because of unsafe software
D. None of the above
6. In the Intel Study mentioned in the case study above, about 30 percent of companies surveyed have changed their IT policies to allow access to e-mail from no sanctioned mobile phones and to allow employees to use Social networking sites. Give some reasons as to why these companies might have changed their policies? (3 marks)
Some of the reasons the company might change their IT polices are as follows;
For security purpose.
Misuse of confidential information.
Misrepresenting the views of the business.
Harassment to the company
Coca-Cola is Everything: SCM, CRM, Collaboration, You Name It
1. Within this case study, describe various IT-enabled initiatives and categorize them as either above-the-line, below-the-line, or some combination of the two.(2 marks)
From the case study paragraph two has a huge number of IT frameworks which are always agitating out of sight, keeping the association running, as well as keeping it running in front of the opposition.’ In Run-Grow-Transform structure is comparative from numerous points of view to both Porter’s three bland methodologies and an over the-line versus underneath the-line approach, run=overall cost leadership=below the line.
A develop association like Coca-Cola with a very much characterized and fruitful line of items and administrations will regularly concentrate more on the run perspective. The association may as of now be a market pioneer and need to guarantee and support its upper hand through cost and cost streamlining. Cost advancement is one of the approaches to limit association costs and is thinking about under underneath the line approach.
2. Why is standardization so important in supply chain management? Coke is developing its own set of software services for bottlers to use. Do you think Coke charges the bottlers for these software services? Why or why not? (2 marks)
Standardization is so in supply chain management because it allows all departments within a business to communicate effectual and systematic. It also keeps tracks activities through and regularity will help tremendously (Eldridge, 2018). I would think that Coke will charger the bottlers for these software service because both company would have the same software , therefore creating standardization for better and ease of control, improvement and better performance management .
3. Describe two different forms of e-collaboration in this case study. For each, articulate the benefits to Coke.(2 marks)
4. How is My Coke Rewards an example of a switching cost? How can a switching cost not have a monetary penalty associated with it? (2 marks)
My Coke Reward is an example of a switching cost because it attracts new customer to switch to coke and it also keep customers loyalty by creating or encouraging a visitor to stay to coke and therefore it make customers opposed to switch to other substitute products. However a switching cost does not have a monetary penalty associated with it because it is tied in with playing with level of level of ethcisiastic or brain research when anything that make individuals be doubtful to switch can be an exchanging taken to toll (Sans.org, 2018).
5. What sort of business intelligence could Coke gather from its My Coke Rewards Web site? How could it use this information for customer relationship management activities? (2 marks)
Some sort business intelligence coke would gather from its My Coke Rewards web site is site browsed, item searched and points collected .And the use of this information managements activities would be rewards, instant win and spend points of promotion.
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