To: “Ben Jones”<[email protected]>
Cc: All staff
Subject: About infrastructure upgrade and announcement of a team meeting
Dear Employees,
It is my pleasure to announce that as you all know that after all of yours rigorous hard work and struggle throughout the initial years of establishing this business from this very year we are turning a profit. We all are very much thankful to you for your contributions for achieving the margin of profit that we finally earned. As you, all know that to show that how much all of your hard work has been appreciated by this company, I have rewarded you all with new computer systems.
These new computer systems will not only make your jobs easier but also will help you do your assigned jobs faster. Moreover, it can help each of you in communicating with clients as well as keeping contacts with other important contacts. It can further help you all in creating websites, impressive marketing campaigns therefore successfully doing the marketing of this organization. Then these computers can help you making your tax reports, calculating payroll and safeguarding all your data as well as calculations as precisely as possible. Moreover, computer systems can further help you all educating yourselves on the various software, company policies, standard procedures and safety measures. This will also help us with information and research data on how we can enlarge our business and discover what client’s present needs are. All these become easy and can be done sitting at your own desk.
As I have noticed that in spite of my huge investment for your benefit, I can observe that none of you is using the computes, as you should have. I think you all are having certain difficulties that are not reaching my ears regarding the use of the new computers. Thus, I would like to take a team meeting on 20th October, 2017 so that I can hear your views on this introduction of new computers as well as I can also help in case you need any guidance or assistance for dealing with this software.
Warm regards,
Sam
From: Sam Jones
Tel: 000-0023
Part 2: Memo
To: All employees
From: Sam Jones, founder of the organization
Date: October 17, 2017
Subject: About infrastructure upgrade and announcement of a team meeting
It has come to my attention that despite of rewarding you all with new computer systems and software none of you are using the new tool. As you, all know that because of you immense hard work this year we have finally came across profit making. Thus, as a token of reward I have treated you all with the new computer systems as well as software that can make your job much easier.
However, computer systems can make your job less strenuous and help you do you task faster and more accurately. Computer systems can help you in various ways that I think you are not aware of completely. If you check with other organizations, you will find that almost every organization has been using computers to their day-to-day tasks. Computers have many advantages that you need to know in detail. In this memo however, I am just providing you with a brief outline that how computers can help you improve you tasks saving time. Firstly, through computers you can easily communicate with our valuable clients and other important contacts by sending them mails or instantly chatting with them. Then it also helps in creating websites, advertisements and building marketing campaigns thus, helping in marketing our organization. Making tax reports, calculating payrolls as well as managing all types of expenses become much easier and accurate minimizing the risk factors of any kind of human error otherwise. Computers can also help in storing millions of data of the organization that are much safer than keeping our documents in the cabinets. In this way, we can save office space and secure the data with password, replace key or encryption. Not only can these but a computer further help you all in educating your own selves about the software, policies of the organization, standard procedures and safety measures. Lastly, it can also help in gathering more information and research data on how we can expand our business and what are the current needs of our clients.
I think there is some difficulty in using the new computer and software, which is not reaching my ears for which after my huge investment in this new infrastructure any of you, are turning up for which the production and revenues are also going down. Thus, I would like to take a team meeting on 20th October, 2017 so that I can hear all your feedbacks and can also assist you if u need any help for using this new tool.
Regards,
Sam Jones
October 17, 2017
Collin Downs
Strathfield South NSW,
Australia
Dear Mr. Downs:
I would like to introduce our company (Company name: Creative printing) that has been in in the printing business for the last 5years.
We are a small printing company with an outstanding record of accomplishment of customer satisfaction. In this 5years of business, we have never compromised on the quality as well as the service provided to our customers. However, our main motto is to keeping our customers happy and providing them the best-printed items at a decent price. Moreover, we have an eminent staffs that can assist you and give the best creative ideas by keeping constant touch with your organization and notifying you about the latest trends in printing that can benefit your tourism company. Tourism is the one industry where our printing business can offer great utility of money as we can safeguard your advertising budget for printing media can deliver your tourism business the best returns on your investments.
We can help your business expand by printing your advertisements on brochures, newsletters, site maps, and place mats for the dining room and so on. It just like you name it and we will do it for you. Our services are also very quick and so is our delivery so it will not take much time to get your orders printed as we have a small business and we only work on those orders that we can complete perfectly in a short span of time.
It is very necessary to keep your branding as well as message consistent throughout your marketing materials by printing them because it build the awareness and recognition of the brand to the customers which further built trust and repeat business. Thus, our company can help you reach people through printed media because it is still better than online marketing if it is utilized correctly.
We would like to render our services to your tourism company (Holidays tours). Our supervisor will contact you for other discussions at a time, which will be suitable to you.
We look forward so that we can build a delightful relationship together and victory for all concerned.
Sincerely,
Rose Johnson.
Tuesday, October 17th, 2017
Dear Jenna James,
Thank you for taking the precious time of yours to communicate with us why our service of webinar “12 steps to Sell Online” was unable to meet your expectations. However, we have every wish to address all your needs and deliver the best solutions accessible to resolve your problems as soon as possible.
Please take our sincerest apology for the trouble or inconvenience that is caused by us to you. Again, we would highly value your feedback, as it will guide us at becoming superior in what we do. As you know in the type of business that we are in, the remarkable achievement is having a word of mouth from the satisfied customers. Thus, it is our foremost goal to preserve you as a satisfied customer and hope to assist you better in the near future.
We will contact you in the coming days so that we can make our best efforts in recovering your trust and confidence in our organization. Moreover, we will definitely analyze how we can check this problem from again occurring in the near future. However, as per your feedback, we will definitely investigate over the speaker and if fined guilty of being “crass”, “condescending” and “borderline rule” to our customers then definitely we would take necessary steps against him so that neither him nor any other staff of our organization can repeat such behaviors to our respected customers. Kindly allow us some time so that we can get back to you with a proper solution on this matter.
We can assure you that we will get back to you with appropriate solution so that we can regain your trust. Lastly, once again we would like to sincerely apologize to you that you had to face so much inconvenience, which we regret deeply. Please allow us one last chance to serve you better and retain you as one of the valuable customers of our organization.
Thank you,
Success labs
Tel- 002-3319
References
Bargiela-Chiappini, F., & Nickerson, C. R. (2014).Writing business: Genres, media and discourses.Routledge.
Bargiela-Chiappini, F., Nickerson, C., &Planken, B. (2013). What is business discourse?.In Business Discourse (pp. 3-44). Palgrave Macmillan UK.
Guffey, M. E., & Loewy, D. (2012).Essentials of business communication.Cengage Learning.
Currier, B. D., Mirza, R., & Williamson, P. O. (2016, March). Memorandum of Understanding Workshop: Creating a Process for Successful Digital Collaboration.In 2016 Texas Conference on Digital Libraries.
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