Acumen Restaurant Style Guide: Communication Documents

Internal Memo Regarding Cleaning of Staff Kitchen Area

TO: Head Chef

FROM: Chef

Date: subject: cleaning of the kitchen by the users

I am writing this memo to inform you about a new decision that has been made by my office. Since the beginning of the year, it has to my attention that the cooks and everyone else who uses the kitchen has not been concerned about its cleanliness. There have been many cases of untidiness because, on several occasions, those who use the kitchen do not bother to clean it frequently. In this regard, my office has come up with a new directive which requires that all the kitchen staff should be responsible for its cleanliness.

As experts, you are aware that at Acumen Restaurant, we pride ourselves in quality service-delivery thanks to our high hygiene standards. It should, therefore, be the responsibility of everyone to ensure the cleanliness of the kitchen at all times. Although we have a team of cleaners, no one has an authority to untidy the kitchen and leave it without cleaning it. This has been disastrous because it has been exposing a large number of our staff and clients to hazards. Without cleanliness, we cannot achieve anything since our success entirely depends on it. I would like to direct all the kitchen users to be aware that it should be their responsibility to clean the kitchen during and after using it. Although I emphasize on a responsible usage of the kitchen facilities, I would also like to point out that no employee should unnecessarily spill water or leave any garbage, wastes or unused foods on the floors, sinks or containers.

It should be the responsibility of the kitchen staff to ensure that all the tabled, sinks, containers, utensils, and floor are always dry and spotless clean. Any person who violates this directive will have to be dealt with accordingly by summoning them before the Disciplinary Committee and subjecting them to an appropriate disciplinary action. It is, nevertheless, my considered opinion that you will consider this memo as a polite reminder and always be ready to work hard and cooperate with the management as we strive to accomplish our organization’s short and long-term goals.

Sunshine VIC 3020,

The Chief Chef,

Acumen Restaurant,

I would like to inform you about an incident which took place at the kitchen where I work. As the chef, I have been going to the kitchen every day. Everything has been okay because all the workers are discharging their duties without any challenges. The safety of the kitchen staff has been guaranteed because everything has been in order. However, I would like report to you that this is no longer the case because the kitchen has become hazardous.

On May 19, 2018, when I was at the kitchen, I was nearly hurt because I sled on the ground. I escaped a serious in hurry by a whisker because I almost fell on the ground. The reason why this happened to me is because; I realized that, the floor of the kitchen has damage. The damaging of the floor is a serious hazard that the management should know about and act upon within the shortest time possible because it can expose the employees to great risks. According to my assessment, the magnitude of the risk that might result from this hazard is high because it might lead into injuries especially on unsuspecting staff.

As an organization that values and complies with the Occupational Safety and Health Standards, we cannot afford to sit down and watch as our people get exposed to or succumb to injuries from such preventable accidents. For this reason, therefore, I would like to appeal to your office to consider the reparation of this floor as a matter of urgency. If, by any chance, our staff becomes a victim of such a risk, we will have to be blamed because the buck stops with us. It is therefore my pleasure that you will remedy the situation sooner than soonest. Thanks.

Yours Sincerely,

Chef.

 Acumen Restaurant,

101 Glengala Road,

Sunshine VIC 3020,

Cc Head Chef.

Area of Hazard: Kitchen	Date: May 19, 2018
Description of Hazard: Damage of the kitchen floor
Possible Remedies: Repair of the damaged floor
To be submitted to the Manager                        Signed: ………..
Action Taken                                                                               Date…………….                                                                                  Manager……………….
CONTROL IMPLEMENTED AND EVALUATED                                                                               Date…………………….                                                                                Manager……………..