Question:
Discuss about the Material Processing of Chemically.
It is very crucial to address the current workplace challenge in order to resolve the issue on the right time. Furthermore, for addressing workplace challenge, management is required to find the potential solutions for the same. Moreover, solutions can be obtained by analyzing the environment and nature of the problems (Grueber and et al., 2011). Thus, this report describes the development of series of 5 conceptswhich demonstrates the potential solution for addressing the workplace challenges. Moreover, in deep the report describes the nature of challenge and its overall impact over the customers/ organization. After description 5 solutions for resolving the challenge have been listed down. Along with that, identification of 2 probable and the rest possible solutions have been done (Auckland Airport jet fuel crisis, 2017). On using the probable solution, SWOT analysis have been carried out and then hierarchal decomposition plan have been laid down. This has been done in order to avoid the workplace challenges at the starting stage only.
Auckland Airport which is located in New Zealand is facing the current challenge of fuel crisis. This is a major challenge for the organization and due to which flights are getting cancelled which is highly impacting the customers flying to various destinations. Further, the nature of this challenge is severe and it requires to be addressed on an urgent basis (Treangen and Salzberg, 2012). The reason for this crisis is the cut pipeline which is a major cause for a jet fuel shortage at Auckland Airport. Further, the information has been received that a fuel pipeline which supplies fuel to Auckland so far had been damaged. Moreover, a 168 kilometer long pipeline is out of action since 14th September, 2017which used tosupplyjet fuel, petrol and diesel from the Marsden Point refinery in Northland to tanks in Wiri, Auckland. It is believed that the pipeline is hit by a digger which is being used for extracting swamp kauri near Ruakaka. On the same day, the customers of pipeline that are BP, Mobil and Z Energy and also the Energy Minister Judith Collins were alerted regarding the situation. Moreover, Prime Minister Bill English have been received a “high level” briefing on Sunday. However, the damage has occurred months ago but finally failed on 14th September. Moreover, 70,000 litersof fuel got spilled despite the shut-down of the pipe within 15 minutes.
This crisis which has been caused due to cut pipeline had a very worst impact on the customers as well as on the organization. Due to this crisis, flights are getting cancelled suddenly and customers are informed on short notice. Customers who are travelling for emergency and for other reasons are suffering a lot (Zeng and et al., 2010). Moreover, the mails and couriers from overseas are also not getting delivered due to this issue. In addition to this, reputation of flights is getting down due to this crisis. Along with that, Airport’s reputation is getting degraded as they were unaware about the issue from long time. Due to this carelessness, customers are suffering because they cannot fly to their destinations.
There are 5 solutions which have been suggested to the company in order to address the current challenge at the workplace. It is essential for the company to address the issue on an urgent basis in order to eliminate the impact which is coming over the customers as well as on the organization. These 5 solutions for the Auckland Airport fuel crisis have been listed as follows:
There are in total 5 solutions which have been listed above for the current challenge prevailing in Auckland Airport in New Zealand. The challenge is that, airport authority is facing the issue of fuel crisis due to the cut in the fuel pipeline. Furthermore, the company is facing the issue of fuel crisis which have occur due to the distract in fuel pipeline which is supplying fuel from Marsden Point refinery in Northland to tanks in Wiri, Auckland (Boardman, 2013). Due to this crisis, all the flights flying from this point is getting cancelled and this is hampering the customers in many ways. Furthermore, to reduce the immediate as well as the long term effect, 5 solutions have been suggested to the airport authority. However, to stop the immediate impact, majorly 2 suggestions have been given priority and those two along with their reasons have been listed below:
As the Auckland Airport of the New Zealand is facing issue concerning fuel and it is challenging for the nation to handle this problem in a proper manner. This issue is decreasing the reputation of the airport among the national and international people. With respect to the question, best suitable option from the above suggested two solutions for the airport authority is to acquisition of fuel from the nearest source so that they can fly the flights and send those customers who have urgency. This solution is preferable because it will help in addressing those clients who have an emergency to reach their destinations at the time they want to. It will be quite difficult for the airport authority to acquisition the oil, but this will help in maintaining the trust of the people. Along with this, Auckland airport will able to take immediate action for the occurred problem which will somehow prevent it from developing lousy impression over the individuals. Although flights for the long distance will have to cancel due to the unavailability of the required quantity of oil but sending of clients having urgency will lead to handling the situation properly. On the other hand, it will be complicated for the airport authority to manage the angry customers whose flights have been canceled. In context to this, the administration can offer some discount, room facility, transportation, etc. to those people who are unable to reach their desired destination. This strategy will help in satisfying the needs and demands of the angry customers (Bourriaud, 2015).
In addition to the above, Airport can able to fly its flights to the nearby places this will result in some ongoing earning process. This crisis can decline the profit margin of the airport, but the implementation of the suggested solution will keep some earning from the customers. People who want to visit nearby places can use the facility of the Auckland Airport. It is better to fulfill needs and demands of some clients by offering them quality services rather than moving all clients to another nearby airport. It will be a painful process for the airport to transfer all the available customers to a nearby airport and to manage them effectively. This can result to affect the service quality of another airport and will disturb their ongoing processes. In addition to it, it is also involved in providing seats in the available flights of another airport as they can be full. In such situation, Auckland Airport may have to face some bad comments, poor impression, etc. from the customers which will result to decline its brand image and reputation among the people of the world. Thus, acquisition of the fuel from the nearer place is the right solution for handling the oil crisis at the Auckland Airport in the New Zealand. This will also prevent flight companies offering services to the nearby places to affect their business. So, this strategy will also lead to maintain the satisfaction level of the flight companies as well (Ghorbel & Souissi, 2016).
For the chosen resolution of acquisition of fuel from the nearest source, Auckland airport will have to conduct the new analysis. This analysis will include the following points:
Research: Airport authority will have to perform research for identifying nearer sources for hiring fuel for the flights. This can be done by performing online analysis of the nearby places which will help in preventing wastage of time and money (Svoren?ík, 2016).
Customer Feedback: Authority will have to collect reviews of the customers for knowing their reactions regarding the selected strategy. This method will provide aware airport about the accuracy of their solution as per the requirements of the people. Auckland Airport can use feedback forms for customers to fill them by answering the listed questions.
Costing: Senior management of the airport will have to analyze the costing of hiring the oil from nearer sources in an emergency situation. This information will make managers decide whether they can afford the fuel price or not. Along with this, senior management will also have to identify lose of oil crisis for analyzing the impact of the occurred situation.
Information for the flights: Authority will have to collect information regarding the trips which offer long-distance flying and flights providing nearby place flying services. This information will help management to segregate flights as per the required situation (Witze, Morello & Turner,2014).
SWOT, i.e. (Strength, Weakness, Opportunities, and Threats) analysis aware about the current situation of the internal working environment of the organization. This inform about what is right and what is wrong for the company’s growth and development. SWOT analysis for a selected solution for oil crisis is as follows:
Strength: This resolution will help in maintaining the impression, brand value, and reputation of the airport among the customers. Along with this, it will also make essential clients to visit their destinations which will work as a plus point for the authority. On the other hand, flight companies offering services to the nearby locations will also not face any lose (Onoh, 2017).
Weakness: Airport will have to conduct research which is time-consuming and can affect the patience of customers. Along with this, the hiring of oil from the nearer source in urgency will cost higher than the actual price and authority will have to pay for handling the situation.
Opportunities: Development of soft corner among the customer which can lead to increase their number. The impressive image in front of the government of the New Zealand which will help in offering finance for handling the situation.
Threats: Nearby airports can take advantages of this situation for gaining competitive benefits. Lousy impression over the clients can affect the global image of the airport (Vargo, Basilaia & Shaw, 2015).
Decomposition of the selected approach will help in better management and control of the oil crisis occurred at the airport of the New Zealand. The method for the solution is as follows:
Airport Authority (Level 1): This is at the top of the plan which will later decompose into different sections. It will decompose the work into the customers, flights, staff members and planning and scheduling activity as per their expertise and skills. These crumbled parts come under the level 2 of the hierarchical decomposition plan (Le Dé & Gaillard, 2017).
This will include the list of customers, their emergency condition, places they are visiting and reviews regarding the selected solution.
Senior management will create a plan, budget and coordination activities for handling the situation via hiring oil from nearer source.
They will handle the customers by resolving their queries efficiently. Employees will also make necessary arrangements for controlling the angry customer’s needs and demands.
Other services: This decomposition part will consist of different services like room facility, transportation, ticket offers, etc. to the angry clients (Walters, 2017).
Conclusion
The above study concluded about the oil crisis occurred at Auckland airport of the New Zealand. Out of the five suggestions, one most effective and suitable is selected for handling the situation most appropriately. The chosen solution is the acquisition of the oil from the nearer sources for providing an opportunity to the important clients to visit their nearby destinations. This solution will help airport authority in handling its problem and preventing its global image from being destroying.
References
Boardman, B., 2013. Fixing fuel poverty: challenges and solutions.Routledge.
Bourriaud, N. (2015). Altermodern manifesto: postmodernism is dead. Supplanting the Postmodern: An Anthology of Writings on the Arts and Culture of the Early 21st Century, 253-254.
Céspedes, S., Shen, X. and Lazo, C., 2011. IP mobility management for vehicular communication networks: challenges and solutions. IEEE Communications Magazine, 49(5).
Dawoud, W., Takouna, I. and Meinel, C., 2010, March. Infrastructure as a service security: Challenges and solutions. In Informatics and Systems (INFOS), 2010 the 7th International Conference on (pp. 1-8). IEEE.
Ghorbel, A., & Souissi, N. (2016). Long memory and fractional cointegration relationship between physical and financial oil markets. International Journal of Bonds and Derivatives, 2(2), 133-151.
Grueber, C.E. and et al., 2011.Multimodel inference in ecology and evolution: challenges and solutions. Journal of evolutionary biology, 24(4), pp.699-711.
Le Dé, L., & Gaillard, J. C. (2017). Disaster risk reduction and emergency management in prison: A scoping study from New Zealand. Journal of Contingencies and Crisis Management.
Luo, J., Kim, J. and Huang, J., 2013. Material processing of chemically modified graphene: some challenges and solutions. Accounts of chemical research, 46(10), pp.2225-2234.
Onoh, J. K. (2017). The Nigerian oil economy: From prosperity to glut. Routledge.
Svoren?ík, A. (2016). Allocating Airport Slots-The History of Early Applied Experimental Research.
Taleb, T. and Kunz, A., 2012. Machine type communications in 3GPP networks: potential, challenges, and solutions. IEEE Communications Magazine, 50(3).
Taleb, T., 2014. Toward carrier cloud: Potential, challenges, and solutions. IEEE Wireless Communications, 21(3), pp.80-91.
Treangen, T.J. and Salzberg, S.L., 2012. Repetitive DNA and next-generation sequencing: computational challenges and solutions. Nature reviews. Genetics, 13(1), p.36.
Vargo, C. J., Basilaia, E., & Shaw, D. L. (2015). Event versus issue: Twitter reflections of major news, a case study. In Communication and Information Technologies Annual (pp. 215-239). Emerald Group Publishing Limited.
voren?ík, A. (2016). Allocating Airport Slots-The History of Early Applied Experimental Research.
Walters, T. (2017). Caves to castles: the development of second home practices in New Zealand. Journal of Policy Research in Tourism, Leisure and Events, 1-15.
Witze, A., Morello, L., & Turner, M. (2014). CRISIS COUNSELLORS. Nature, 512(7515), 360.
Zeng, Y. and et al., 2010. A review on spectrum sensing for cognitive radio: challenges and solutions. EURASIP Journal on Advances in Signal Processing, 2010(1), p.381465.
Auckland Airport jet fuel crisis. 2017. [Online]. Available Through <https://www.stuff.co.nz/travel/travel-troubles/97071524/auckland-airport-jet-fuel-crisis-this-aint-no-airmageddon>. [Accessed on 9th October, 2017].
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