The organization chosen for analysis is The Food Mart & Co. This is a small retail organization in Australia. The company has been founded in the year 2015 and has been thriving to rise and success in the vast retail market of Australia.
Some of the major skills requirement of The Food Mart & Co. is
The industrial relation in the organization is really smooth, the existing employees has reported moderate to high level of job satisfaction while working with the organization. Many have reported to gain knowledge, learn many new things on their first job with The Food Mart & Co. The relationship between the employees and the management of the organization has been positive and friendly till date.
One of the major functions in the retail organization is the forecasting. It allows the management of an organization to watch the future requirements and perform accordingly. The Food Mart &Co. has been suffering with issues related to forecasting techniques due to the deficiency of retail manager’s performance in the past. Some of the major forecasting techniques for The Food Mart & Co. are
In the recent years, the employee turnover of the organization has been really low. According to data of the organization only 15% workers have left the company in the past 2 years. The statistical data of the organization reveals the employee satisfaction and high demographics of the organizations workforce in the current year.
Some of the probable factors that may affect the supply in the workforce of the organization are
The development and productivity of an organization is widely dependable on the diversified workforce of the organization. The Food Mart & Co. is a small retail organization that aims to grow and develop in the coming years and make a place for itself in the vast and competitive market of retailing. Hence skilled, positive and enthusiastic professionals are needed in the workforce of the organization. Employees with diverse skills and knowledges are required for increasing the organizations productivity.
The basic objectives to modify the workforce are
Modification of the workforce is needed to develop a strong team of professionals who can satisfy the customer needs and help in the company’s growth and productivity.
High level of employee turnover affects a business. It affects both emotionally and financially. The Turnover Tool that can be used to determine the causes of turnover in the organization. The tool includes calculation of the turnover costs, analysis of reports relate to turnover data, Exit interviews and surveys, Targeted recommendation and strategies to overcome the issue.
Recommendations to minimize turnover includes
Tracking down the talent, recruitment of skilled and enthusiastic professionals and training of the employees included in the workforce. The management of the organization is responsible to recruit skilled and knowledgeable employees to develop a skilled workforce who can contribute to the company’s productivity.
Diversity means variety. Diversity should be implemented in the workforce since it enables an organization to be creative, innovative and open for changes. Similarities and differences in sex, cultural background, religion among employees in the workforce makes the organization heterogeneous. Diversity is considered to the strength of any organization since no two people are equivalent and effective utilization of the skills of every individual will contribute to the benefit of the company.
Current diversity legislation that provides the law protecting any sort of unfair treatments and discrimination in the workplace should be taken into consideration. Organization should be aware of the promotion of equality and fair treatment of employees working in the organization.
|
Diversity Plan |
Setting Goals |
|
Developing strategies and plans |
|
|
Indicators and Actions |
|
|
Implementing the plan in the workforce |
|
|
Evaluating and measuring the results |
The basic strategies to recruit skilled employers for the organization are:
Stakeholders are partners of the organization. Effective communication with stakeholders and encouraging them to invest in the retail business can be profitable for The Food Mart & Co. The company aims to grow and hence financial support is necessary.
Management can assist staff to cope up with the changes by some ways like:
Strategies to meet the workforce diversity in the retail market:
The current profession of work is in the retail sector. The company, The Food Mart & Co. is a small company in Australia. The current job role of discussion is retail or store manager. Recommended programs that should be offered are training of the employees, tight budget plans and fixed resource programs with effective time management.
Exit interviews in the retail industry can adversely affect the future demand of the workforce. Professionals tend to avoid companies with bad and negative data in the surveys.
|
Difficulties |
Strategies to overcome |
|
Customer complaints and dissatisfaction |
Staying calm, listening to the customer, not taking it personally |
|
Work on holidays and weekends |
Work with co-workers and other employees of the organization to reduce stress |
|
Emergency calls and rough schedules |
As manager can organize the schedule for other employees and plan out own schedule accordingly |
|
Extra work for promotion |
In the retail industry, customer satisfaction is the main goal and providing the customers with the best quality can bring the next big promotion. |
The demand and supply of labor id reflected in the development of labor market. The notable trends in the retail industry:
Monitoring of the labor market trends will help the organization in the retail market to anticipate the effect on the industry. Due to the decrease in the supply of labor retail organizations should review the design of their jobs and develop open-ended roles or part time job roles for securing the skilled aged employees of the workforce.
Organizational climate depicts the experience of the employees regarding the culture of the organization they are working with. Some of the efficient ways to gauge the satisfaction level of the employees working in the organization are:
One of the best recommended tools for the measurement of the employee satisfaction level is Employee Satisfaction Surveys. These surveys should be conducted weekly of monthly to understand the concern and opinion of the employees of the organization.
Recommended changes:
The growth of small and medium retailers like The Food Mart & Co. will cause an enormous increase and development of the retail market of Australia.
Policies for consideration in the retail business for The Food Mart & Co. are:
Policies are required in the retail business for high productivity and success in the retail market. Policies are extremely important since this form the backbone of the retail company and keep the business alive in the competitive market of retailing.
Financial results are one of the basic and major tools for the measurement of the effectiveness of the changes in the organization’s productivity. Success and development of an organization can be analyzed on the basis of the last 2 years financial reports and statements of the organization.
Environmental scanning is important for the organization since it will help the company to analyze both the inside and outside environment of the organization. The rapid changes in the environment has major impacts on the productivity of the organization and environmental scanning helps the organization to recognize the strength, weakness, threats and opportunities of the organization.
Skills to be included in the gap analysis are:
Reference
Bailey, Janis, et al. “Union power in retail: Contrasting cases in Australia and New Zealand.”. in New Zealand Journal of Employment Relations (Online) 40.1,2015,1.
Barak, Michalle E. Mor. “Managing diversity: Toward a globally inclusive workplace” in Sage Publications, 2016.
Breugelmans, E, & K Campo, “Cross-Channel Effects of Price Promotions: An Empirical Analysis of the Multi-Channel Grocery Retail Sector.”. in Journal of Retailing, 92, 2016, 333-351.
Christina, S, P Waterson, A Dainty, & K Daniels, “A socio-technical approach to improving retail energy efficiency behaviours.”. in Applied Ergonomics, 47, 2015, 324-335.
Cox, Annette, et al. “Productivity in the retail sector: Challenges and opportunities.” Recuperado de https://www. employment-studies. co. uk/system/files/resources/files/ukces0816d. pdf ,2016.
Deming, D, “The Growing Importance of Social Skills in the Labor Market.”. in The Quarterly Journal of Economics, 132, 2017, 1593-1640.
Fabbe-Costes, N, C Roussat, M Taylor, & A Taylor, “Sustainable supply chains: a framework for environmental scanning practices.”. in International Journal of Operations & Production Management, 34, 2014, 664-694.
Gray, J, & H Laidlaw. “Part-time employment and communication satisfaction in an Australian retail organisation.”. in Employee Relations 24.2,2002,211-228.
Hosken, D, L Olson, & L Smith, “Do retail mergers affect competition? Evidence from grocery retailing.”. in Journal of Economics & Management Strategy, 27, 2017, 3-22.
Jarvis, J Edward. “Strategies for improving first-line supervisor problem-solving abilities in the retail supermarket industry.”. Diss. Walden University, 2016.
Karakaya, A, Y Kas?m, & G Demiral. “Strategic Capabilities of Retail Market Managers: A Field Research in Karabuk.”. in Procedia-Social and Behavioral Sciences 235,2016,93-100.
Katsikea, E, M Theodosiou, & R Morgan, “Why people quit: Explaining employee turnover intentions among export sales managers.”. in International Business Review, 24, 2015, 367-379.
Men, L, “Strategic Internal Communication.”. in Management Communication Quarterly, 28, 2014, 264-284.
Sahebjamnia, N, S Torabi, & S Mansouri, “Integrated business continuity and disaster recovery planning: Towards organizational resilience.”. in European Journal of Operational Research, 242, 2015, 261-273.
Santora, Joseph C., et al. “Nonprofit executive succession planning and organizational sustainability: A preliminary comparative study in Australia, Brazil, Israel, Italy, Russia, and the United States.”. in Journal of Applied Management and Entrepreneurship 20.4,2015,66.
Tang, C, Y Liu, H Oh, & B Weitz, “Socialization Tactics of New Retail Employees: A Pathway to Organizational Commitment.”. in Journal of Retailing, 90, 2014, 62-73.
Trinkner, R, T Tyler, & P Goff, “Justice from within: The relations between a procedurally just organizational climate and police organizational efficiency, endorsement of democratic policing, and officer well-being..”. in Psychology, Public Policy, and Law, 22, 2016, 158-172.
Winkfield, K, C Flowers, & E Mitchell, “Making the Case for Improving Oncology Workforce Diversity.”. in American Society of Clinical Oncology Educational Book, 37, 2017, 18-22.
Essay Writing Service Features
Our Experience
No matter how complex your assignment is, we can find the right professional for your specific task. Contact Essay is an essay writing company that hires only the smartest minds to help you with your projects. Our expertise allows us to provide students with high-quality academic writing, editing & proofreading services.
Free Features
Free revision policy
$10Free bibliography & reference
$8Free title page
$8Free formatting
$8How Our Essay Writing Service Works
First, you will need to complete an order form. It's not difficult but, in case there is anything you find not to be clear, you may always call us so that we can guide you through it. On the order form, you will need to include some basic information concerning your order: subject, topic, number of pages, etc. We also encourage our clients to upload any relevant information or sources that will help.
Complete the order form
Once we have all the information and instructions that we need, we select the most suitable writer for your assignment. While everything seems to be clear, the writer, who has complete knowledge of the subject, may need clarification from you. It is at that point that you would receive a call or email from us.
Writer’s assignment
As soon as the writer has finished, it will be delivered both to the website and to your email address so that you will not miss it. If your deadline is close at hand, we will place a call to you to make sure that you receive the paper on time.
Completing the order and download