The company chosen for the analysis is BHP Billiton Limited. This company is under the list of top 100 Australian stock exchange listed companies and have its headquarters established in Melbourne, Australia. Being a world-leading resource company, its work includes processing minerals, oil and gas. Corporate social responsibility is done on voluntary basis by the companies because they are a part of the fabric of society. Activities are undertaken under corporate social responsibility to enable the company’s operation in the given economic, social and environmental parameters in a sustainable manner. A company cannot run in the long run, if it just cares for its own profit irrespective of the harm that is brought to the society in large. There are several rules and regulations have been applied on the companies which require them to deliver the best possible benefits to societies at large (BHP Billiton Company, 2017).
The objective of current report is to apply the analytical frameworks of corporate responsibility and ethics that include Carroll’s Pyramid and Wartick and Cochrane’s Typology to examine the company’s activities in line with the expectations of key stakeholder to identify the areas where the company lack in fulfilment of responsibilities. Proposals are also being set to lay down the recommendations which BHP Billiton can follow to achieve the goals of meeting stakeholders’ expectations. The main objective of the CSR activities of the BHP Billion Company is to mitigate the negative impact of its business on the society and deliver the best possible results for the betterment of the stakeholders (BHP Billiton Company, 2017).
Carroll’s Pyramid
Carrol’s pyramid tries to explain the way, in which organisations can meet their social responsibility requirements, using the shape of a pyramid.
This theory states that, the main objective of any organisation is to make profit. The legal (following laws and regulations), ethical (acting morally) and philanthropic (discretionary will to give back to society) requirements come after that. Organisations sometimes ignore the philanthropic requirements while following this model (Sharif, and Scandura, 2014).
Wartick and Cochrane’s typology was based on Carrol’s pyramid model and also recognised economic element as the first in the series, but it didn’t exclude other responsibilities being ethical, legal and discretionary. It was based on the approach that there lies a distinction among the principals of corporate responsibility, the process of corporate social responsiveness and the management of social issues. This process not only strengthen the work process system of the BHP Billiton in the best interest of the society but also strengthen the corporate sustainability at large Although this model seemed great while study, but it cannot run in practical fields due lack of definitions regarding the elements (Zhu, May, and Avolio, 2014).
As per legitimacy theory of corporate social responsibility, every entity is entitled to perform in such a manner that appears legitimate to the society, so that its actions are acceptable to the public. The key stakeholders for BHP Billiton include business partners, employees and contractors, government, community-based communities, media, society partners, non-government organisations etc. For the corporate social actions, the stakeholders expected the following things:
From the information available from the latest sustainability report issued by the company, it’s evident that along with the summary of actions taken in light to maintain sustainability, there are mentioned futuristic statements also. BHP Billiton claims to set, met and exceed the targets for over 20 years. The targets set by BHP Billiton according to the expectations of stakeholders and the outcome are analysed as below (Gamu, and Dauvergne, 2018).
Although the company has achieved a lot of the consumer expectations. But still there is a long way to go. The samarco dam failure has added a black spot that cannot be erased until and unless the company functions in the light of activities that promote social welfare more that the company’s own profit making (BHP Billiton Company, 2017).
The company has tried to achieve all that it promised for, although many activities are not seen in the area of human rights. The company should focus on everything that’s pointed in BHP code of business ethics. Much emphasis is needed to be placed on the compliance of anti-corruption policies. There need to be a gender balance in company when it talks about inclusion and diversity in workforce. Employees should have continued to be served with mutual respect which motivates them to help the concern in achieving the company’s outcomes (Dias, et al. 2018).
Policies have been framed wherein managers are trained to analyse the employees that are encountering mental health issues and a mental wellness working group has also been established but the need of hour is to observe the success of implementation of same by monitoring the results. The results of community perception surveys, analysis of complaints and grievances, community incident analysis, research and benchmarking, consistent monitoring and evaluation, audit reports and findings should be continually monitored and compared with past years results so that the improvements and deficiencies can be found out. Growth plans and investment plans should be made keeping in mind the view of long term support from community and their growth (García?Meca, and Pucheta?Martínez, 2018).
Conclusion
After analysing all the details and case study of the BHP Billiton, it could be inferred that CSR activities of the company plays pivotal role in the success of the organization. However, with the ramified economic growth and complex business, it has become cumbersome for the BHP Billiton Company to mitigate the negative impact of its busienss on the society. THE CSR program of the BHP Billiton has been used by company to render the best possible benefits to society and mitigate the negative impact of its business. There are several eco-systems, alignment of Voluntary Principles on Security and Human Rights, annual reviews are being conducted and gaps are identified. Improvement plans are being made to strengthen its CSR activities in long run.
References
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Andriof, J. and McIntosh, M., 2017. Corporate citizenship: rethinking business beyond corporate social responsibility. In Perspectives on Corporate Citizenship (pp. 53-65). Routledge.
BHP Billiton Company, 2017. Annual Report 2017. [Online] Available at: https://www.bhp.com/media-and-insights/reports-and-presentations?q0_r=category%3DAnnual%2BReports4. [Accessed 30 April 2018].
Bolman, L.G. and Deal, T.E., 2017. Reframing organizations: Artistry, choice, and leadership. John Wiley & Sons.
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Dias, A., Rodrigues, L.L., Craig, R. and Neves, M.E., 2018. Corporate social responsibility disclosure in small and medium-sized entities and large companies. Social Responsibility Journal.
Gamu, J.K. and Dauvergne, P., 2018. The slow violence of corporate social responsibility: the case of mining in Peru. Third World Quarterly, pp.1-17.
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Lanis, R. and Richardson, G., 2015. Is corporate social responsibility performance associated with tax avoidance?. Journal of Business Ethics, 127(2), pp.439-457.
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Waller, D.S. and Lanis, R., 2009. Corporate social responsibility (CSR) disclosure of advertising agencies: an exploratory analysis of six holding companies’ annual reports. Journal of Advertising, 38(1), pp.109-122.
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