The report helps in understanding about the different issues that are faced in a law firm by the employees as well as the employers of the organization. There are different kinds of issues wherein the employees in the different organizations resist change. In this report, the problems that are faced by the employees and the employer of the law firm are discussed in the next sections.
The main aim of the report is to analyze the different reasons for resisting the change of different employees to open plan office approach. It is essential to analyze and identify the different techniques that can be used and applied by the two partners of the law firm to minimize such issues and minimizing the resistance of the employees at the workplace as well. The different barriers of communication in the law firm have to be analyzed properly that exists in the law firm as well along with analyzing the different techniques to overcome such issues from the workplace. The purpose of the report is to analyze the sources of power of the different partners and impact of such powers on the employees as well.
The structure of the assignment will include three different questions that are related to the different issues faced by employees and the partners of the organization in order to make the system more effective. The different techniques have to be applied and identified as well in order to analyze the issues faced by the employees and the two partners .
Answer 1 a)
The different reasons for employees resisting to the change in the open-plan office approach are as follows:
Resistance to change is the different actions that have been taken by the different employees of the firm when they are feeling that the different changes that has been made by the higher officials of the firm are not favorable to them and this can be a threat to them as well (Hogg and Terry 2014).
The different reasons wherein the employees of the law firm are resistance to change to the open plan office approach in their firm are due to:
These were the reasons for the resistance to change of the employees in the law firm and this has huge impact on the morale of the employees as well. The employees of the law firm felt that there were no opinions taken from the employees of the firm and this had made them leave the company as well. According to the employees of the organization, they felt it was a bad management decision that has been inappropriate kind of behavior for the employees as well.
b) The steps taken by the partners of the law firm in order to minimize the resistance of the employees in the organization are as follows:
The partners of the law firm could have consulted with the other employees of the firm as this would have been easier for the members of the firm to understand the entire situation that the partners of the firm has implemented in the organization.
The partners of the firm have taken the entire decision with their own decisions and they did not consult with any of the employees of the organization about the acceptance to the changes in the organization as well.
2. a) Barriers to communication that exist in the law firm
There was communication gap and misunderstanding in the communication process in the law firm (DiPaola and Tschannen-Moran 2014). There was an incident that helped in understanding that there was a communication gap between the employees of the organization wherein confidential information was revealed to a brother of an employee in the law firm but there was a communication gap between the two employees. The confidential information that was provided by one of the employees of the organization to brother was a client of the organization as well (Pinder 2014).
Another case of communication gap or the miscommunication that has taken place in the organization are relating to the different comments that has been passed by employees of the organization on the higher authorities was various issues in the office place as well. Lastly, there was noise in the organization that was due to the talking on phones of the employees with their different clients and it created issues for the other employees in the organization as well (Yousef 2017).
Perceptions
From the case study, it can be analyzed that there are different perceptions that has been made by the individuals in the law firm wherein wrong and different perceptions were made by the employees of the firm about the higher officials of the organization (Drucker 2017). For example- There were different rumors on the relationship of the partners of the respective law firm and it may or may not be true. This is one of the gaps of communication that was faced by the employees in the law firm (Northouse 2015).
Filtering
From the case study, it can be analyzed that there was filtering of the different information of the law firm. There was much confidential information that was passed on to the outsiders who seems to be the client of the law firm as well. There were filtering of the different messages and this had created miscommunication among the employees in the organization as well (Czaplewski, Key and Van Scotter 2016).
Language
Information overload
This kind of information was also present in the law firm that was used by the different employees of the firm. There were employees in the firm who represented the entire information in a different manner and this had huge trouble for the entire organization as well (Fujimori et al. 2014).
2. b) Proper ways to overcome the barrier in the law firm
3. a) Sources of the different power of the partners as well as others and their impact on other employees
Power is the force of influence as well as authority in the organizations. There are different sources of power of the leaders that are from distinctively different sources such as:
These are the different sources of the power of the leaders in the entire law firm. These have huge impact on the other employees of the entire organization as well. The expert power of both the leaders will have huge impact on the performance of the employees in the entire organization as well. The leaders of the organization will help in understanding the subordinates of the organization as well as influence the subordinates of the organization as well. Similarly, the other powers such as positional as well as reward power can have huge influence on the behavior of the subordinates of the organization and this will help the followers of the organization to understand the different perceptions of the leaders and try to perform the tasks in the same manner wherein the individuals can gain proper prosperity in the entire organization (Morgeson et al. 2013).
Lastly, the coercive power of the leaders in the law firm can affect the employees of the organization by implementation of proper threats when the different tasks are not performed by them with the required knowledge that was required to complete the entire task within stipulated time frame as well (Miner 2015).
b) Influence tactics used by partners and employees and their effectiveness
These are the different tactics that have huge influence on the employees of the organization as there are different issues that can be raised in the organization due to the different communication barriers as well as gaps in the process of communication as well. The process has to be properly implemented by the company as this will help in making the process efficient and completing the different tasks within stipulated time frame a well.
References
Andersson, L., Jackson, S.E. and Russell, S.V., 2013. Greening organizational behavior: An introduction to the special issue. Journal of Organizational Behavior, 34(2), pp.151-155.
Czaplewski, A.J., Key, T.M. and Van Scotter II, J.R., 2016. The Role of Positive Organizational Behavior in Building a WorldClass Service Organization. Leading The Positive Organization: Actions, Tools, and Processes, p.58.
DiPaola, M. and Tschannen-Moran, M., 2014. Organizational citizenship behavior in schools and its relationship to school climate. Journal of School Leadership, 11(5), pp.424-447.
Drucker, P.F., 2017. The Theory of the Business (Harvard Business Review Classics). Harvard Business Press.
DuBrin, A.J., 2013. Fundamentals of organizational behavior: An applied perspective. Elsevier.
Fujimori, M., Shirai, Y., Asai, M., Kubota, K., Katsumata, N. and Uchitomi, Y., 2014. Effect of communication skills training program for oncologists based on patient preferences for communication when receiving bad news: a randomized controlled trial. Journal of clinical oncology, 32(20), pp.2166-2172.
Haslam, S.A., van Knippenberg, D., Platow, M.J. and Ellemers, N. eds., 2014. Social identity at work: Developing theory for organizational practice. Psychology Press.
Hogg, M.A. and Terry, D.J. eds., 2014. Social identity processes in organizational contexts. Psychology Press.
Hystad, S.W., Bartone, P.T. and Eid, J., 2014. Positive organizational behavior and safety in the offshore oil industry: Exploring the determinants of positive safety climate. The journal of positive psychology, 9(1), pp.42-53.
Jones, G. and George, J., 2015. Contemporary management. McGraw-Hill Higher Education.
Luthans, F., Luthans, B.C. and Luthans, K.W., 2015. Organizational behavior: An evidence-based approach. IAP.
Luthans, F., Youssef-Morgan, C.M. and Avolio, B.J., 2015. Psychological capital and beyond. Oxford University Press, USA.
Miner, J.B., 2015. Organizational behavior 1: Essential theories of motivation and leadership. Routledge.
Morgeson, F.P., Aguinis, H., Waldman, D.A. and Siegel, D.S., 2013. Extending corporate social responsibility research to the human resource management and organizational behavior domains: A look to the future. Personnel Psychology, 66(4), pp.805-824.
Northouse, P.G., 2015. Leadership: Theory and practice. Sage publications.
Pinder, C.C., 2014. Work motivation in organizational behavior. Psychology Press.
Wagner III, J.A. and Hollenbeck, J.R., 2014. Organizational behavior: Securing competitive advantage. Routledge.
Yousef, D.A., 2017. Organizational Commitment, Job Satisfaction and Attitudes toward Organizational Change: A Study in the Local Government. International Journal of Public Administration, 40(1), pp.77-88.
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