The business policy existing within Medigood has been analyzed and it is identified that a new information system will be beneficial for recording the information of patients as well as doctors who will be associated in the procedure for medical treatment. There may be generation of errors as the existing system for storing records is manual and the management is facing difficulty in managing appointment requests received from the patients along with finding suitable specialists. A new information system is required such the booking of appointments can be handled efficiently only after checking the availability of specialists.
Further, the new information system will help Medigood to provide the patients with telehealth consultation facility so that they can get their treatment done from remote location and do not have to visit the specialists physically every time they require any medical consultation. The new system will help the patients to keep track of their health by themselves only and it will also help Medigood in effective management of their business processes. The system will also support providing the patients with diagnostic results remotely. The development and implementation of a new information system will have a positive impact on business processes of the organization. The change within the organization due to implementation of the new system have to be handled efficiently with proper change management planning and effective decision making. The changes should be managed such that those remains aligned with the objectives behind implementation of the new information system. The new system will help the organization to reach to more clients and increase their capacity by expanding scalability of the existing system.
New User (Appointment Booking)
Available Specialists
The acceptance of the new information system will depend on fulfillment of the client requirements and application of suitable software development methodology. The system will be accepted if the development process being followed is in accordance with the appropriate software development methodology. The major acceptance criteria for the new system to support Medigood depends on the user interface means the design should be easy to use such that the users do not lose their interest over the system. The user interface is considered as the mediator that helps to interact with a system so it has to be user friendly such that the users don not feel complexity in using the system. The new system have to be developed in such a manner that it meets required functionalities of the users as well as the client. The presentation of the system have to be designed in a suitable structure so that the users can easily determine the functions performed by the different modules within the system.
The system have to be implemented with appropriate security measures as record of patient as well as other vital information will be stored through the system. The system development have to be carried out by maintain the quality standards so that the users are satisfied while using the system. The system have to be tested using unit testing and for checking the functionality, usability, efficacy and reliability such that the system reflects a positive impression during user acceptance testing. The maintainability along with portability tests have to be done for the system so that quality is maintained and the client is ensured about the standardized product. The system should be implemented with proper authentication and security measures as there will be storage of personal information as well as interchange of information. The records of the patient can be accessed by the administrator but it will not be visible to other patients.
The above diagram represents architecture of the system to be developed for Medigood so that the current business processes and existing system within the organization can be improved. The architecture diagram is developed after analysing the modules that have to be developed for the information system. The information system will comprise of mainly tow modules that is one for patient management and the other for managerial aspects of the organization. The patient management system relates to storing, manipulating and retrieval of patient record. The managerial module will look into the management related information stored with the system. The database for both the modules will be separated so that data backup and recovery can be carried out easily in case of any failure. The management module will also facilitate processing of data from external sources such as data on clinical services being offered to the patients.
This report is focused on describing the processes that has been undertaken to make a decision to develop the information system. The preferred choice for developing the new information system is In-House development means developers will be hired and the system will be developed with the collaboration of Medigood. The present business policy of Medigood has been analyzed to determine requirements of the stakeholders associated with the organization. The new system is being proposed for connecting patients with the specialists as well as providing medical consultation to the patients so that they do not have to visit the hospital or clinic physically every time they need a consultation.
The Waterfall method has been selected for development of the new system as the requirements have been clearly identified and it would reduce the time required for developing the system. The selection of a suitable supplier is essential for successful development of an information system as the procurement of required materials on time and with good quality will ensure success of the system. The system will be developed by creating an in-house development team and such that it aligns with the business requirements. The changes in requirements can be managed while following the agile methodology but in case of waterfall methodology the changes cannot be adopted and the whole system have to be discarded and it has to be started over again to accomplish the desired goals.
There are various methodologies that can be implemented for software development however different approaches are associated with the different software development methodologies. The traditional waterfall model is defined as the most primitive methodology ad it is being widely used for development of systems. The Agile methodology is also being now a days used by various organizations for developing software products. The major differences between the Agile and Waterfall methodology is illustrated as below:
Waterfall model Pros
Cons
Agile model Pros
Cons
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