The point-of-sale system often denoted as the point of service since it is not just a point of sale but also a return point or customer order. POS lethal software may also include aspects for additional functionality, such as CRM, warehousing, financials, or inventory management. According to Abraham (2018), businesses are progressively adopting POS schemes, and one of the most visible and compelling motives is that a POS system does away with the necessity for price tags. Selling costs are linked to the product cipher of an item when tallying stock, so the cashier only needs to scan this cipher to enhance sale. If there is a price alteration, this can also be done merely over the inventory frame. After engagement of the point of sale system in the association, many advantages will be enriched out of same. POS is the instance and location where a sales operations are completed, and there are no unverified aspects from either of the parties involved in the commerce. At this point, the Four Seasons Greenhouse and Nursery in the case estimate the amount billed to the customer and later makes an invoice and offer several options for different disbursement. The system also assists in the implementation of diverse discounts sorts and loyalty line-ups that tends to attract customers in the market zone in procuring the products/services offered.
After POS implementation in the business, there will be added benefits that will assists much in improving the overall productivity. A study by Carvalho, K., and Dimmick (2018) states that companies employing POS application have an upper hand of outdoing their competitors in the business. The small nursery in the case study will develop the benefits of having a sound inventory Control that is much efficient. The point of sale system when competently integrated into the inventory control for the establishment will offer suitable control of all the possessions available and the operations associated in the corporate. Once that integration is in place, the system artlessly tends to generate a procurement order and reorder operation varieties of stuff when they start to shrink in the market. POS is beneficial in the sense that it tends to bridge the gaps brought up by the absence of inventory. POS also decreases the work amount and expenses related to running the corporate that in turn boost proceeds and raises the profit precincts (Edwards et al., 2018).
In the market, prioritizing of products/services is greatly enhanced by application of POS as business tends to have a wide variety of products that are in operation, but not all of them sell conferring to the organization’s constraint. When a product/ service is introduced in the market for selling, companies tend setting profit margin, but not all of them meets the target margin. With the system implementation selection of products highly enhanced regarding products/services that bring about high profits after selling. Products portraying inadequate facades in meeting the threshold of the set profit are eradicated, or production minimized from the business, as that they enhance stagnant profit or even losses to the company that may prime to company failure (Weber and Bailey 2018).
Though, the system (POS) portrays some glitches even if they do not affect the corporate great. The point-of-sale system is costly when properly applied, and that means rising the operations expenses that in turn minimizes the amount of profited apprehended. POS is a complex structure that needs greatly skilled staffs who in turn have to acquire high salaries at the end of the set-up. Cultivating the current skills of the teams in the business primes the high costs of operating to produce the required outcome. The Four season’s nursery in the case study lacks the appropriate expertise to perform the new system proficiently and thus means recruitment of new staffs from outside the corporate. POS edifice portrays security menaces, and this aspect tends much reflexion from the executives to sufficiently secure the business. Cybersecurity matters which are typical of enrichment by hackers and other unauthorized persons in the industry play a significant role in failing one’s business (Scholes 2015).
The precise and timely reporting of the data from the market setting assists executives to be more operative managers of their business maneuvers. The aptitude of the system to practice sales, inventory, and procuring transactions immediately lessens the need for the data record of paper info. That aspect of time savings tends utilization in managing the business rather than ordinary clerical occupations. Perfectly information tracking and gathering enhances active management of the business where it delivers real information concerning customers need in the market. When an association is capable of conveying consumer’s requirement, it improves an added advantage of winning their loyalty that is enhanced by satisfaction boosted from the products/services (Schmid et al., 2015). Customer’s satisfaction in the market improves a competitive advantage to the association as customers in the market requires acquiring those products meeting their needs suitably. The point-of-sale system delivers a mechanism that enhances quick transactions for busy clients in the market.
In the present market with improved technology, no customer has the spell to stay in long queues waiting to buy a particular product/services. Reliable POS software will decrease the time customer’s offer at the register and will eliminate human error by personnel. Merchants are now proficient in organizing menu items on the websites grounded on specific aspects and can make colored-coated “link keys.” With POS vendors tend to have large quantities of catalog no longer have to forebode about slow dealings or inventory mistakes. Many POS software dealers in the market currently deliver integrated barcode examining that increases speed and ability.
The point-of-sale system permits enhanced data storage capabilities where it permits centralized storing of data. Storing data in a central database is a crucial aspect since it will prime boosted data preservation. Consolidated catalog storing data in POS system progresses data preservation. Personal workstations and laptops hardly offer mistake leniency and the aptitude in enduring functioning after hardware failure (Nicholas and Steyn 2017). Fault forbearance necessitates duplicate works, which in turn upsurges costs. The absence of fault tolerance primes any data stored in the association system at risk for permanent loss. Centralized storage often grips a fault-tolerant system and dismissed storage that marmalades the data, even in the instance of a disastrous hardware let-down in a hard disk. Also, the POS structure is capable of providing centralized data stored, and this delivers amended Physical Security where locally kept data characterizes a partial physical safety risk. The system develops and stores data from the sale while apprising the inventory as well as hoarding a sales history which eliminates dependence on manual record of sales transactions and a decrease of inventory units for the items vended. POS systems offer much more than a prior cash register (Kargman and Vitek, 2017).
Not only in the case of Four seasons nursery, usually the POS system contributes much in decision making in every business that applies the approach. Business happenings tend proper management with the assistance of the system as aspects of making guesswork are substantially eliminated from the organization administration. That facet of guesswork elimination assists much in rigorous and effective decision making as the managers will only consider right information assembled by the system. POS fits the beak as an inclusive system that assists an organization in accommodating and processing payment and even pursuing inventory stages in actual time. What POS does most special is gathering critical client data that can enhance the submission by the organization to cultivate its interests. Data collected from POS scheme assist executives in handling the business efficiently as they operate with actual information gathered from various customers in the market. Managing a corporate is a vital feature that needs a lot of considerations in organizations as it tends considering data collected from all organization participants (Gruen 2018). Customers are indispensable stakeholders of every corporate and in the case their demands and say requires much deliberation as it assists in helping senior management during the decision-making process.
Yes, information can be tracked manually in instances where the company does not have proper POS system. However, information tracked manually portrays error prowess as staffs performing those task can feed in the inappropriate entry. Tracking of information manually is discouraged in this case where there is the presence of active POS system as it is capable of performing the task in more expertized manner.
In better managing the business, executives are encouraged to apply information collected from the system. Information collected by the system is the actual info from the market, and when applied appropriately they portray precisely needs of customers in the market. For future retrieval, the information may be used for decision-making process (Van Horn et al., 2016).
Due to technology evolution in the present world, telecommunication aspect in POS is much important. The recommended type of network is the Local area network (LAN) which needs enhancement as the scheme requires connection of dissimilar workstations in the entire institution. According to Dai (2015) in local networks, there is the existence of a single workstation that acts as a file server that is the greatest precarious of the machines in relations to security and dependability. LAN develops effective communication over the network and also describes secure measures of conducting information only to the reputable environment.
Wireless technology presently is the most applied mode of media transmission. The wireless method is more applicable as actual transmission cannot be subjected to physical damages and also permits users to enhance flexibility since they can move quickly with their laptops all over the network. Wireless technology brings about increased efficiency as improved information communications lead to quicker transfer of information within companies and between associates and customers. For instance, salespeople can distantly check stock heights and prices while on auctions calls.
Type of wireless technology appropriate in the system is the Universal Mobile Telecommunications System (UMTS) as it supports extreme theoretical data transmission rates in the system. The technology applies more air interfaces which mean is widely spread in the available network (Beatty et al., 2017). The complex bandwidth of UMTS aptitudes new facilities, such as audio-visual conferencing. UMTS assures realizing the Virtual Home Environment (VHE) where a roaming operator can have the same facilities to which the user is inured when at home or in the workplace, through an amalgamation of transparent telluric and satellite acquaintances.
In every technological system, internet application portrays dangers in information/data safety to business. There system may possess the following risks types;
Security risk also is available where unauthorized entry to the system should be discouraged by employing log in security measure like the use of biometric technologies (Cummins and Cummins, 2018). Privacy risk is available in the system and administration should employ actions to curb privacy risk. Encryption of data/information is a vital method of enhancing privacy in the system. Confidentiality in system is avital aspect and POS is subjected to confidentiality risks. Information gathered should not be disclosed to outsiders. Customers in the market may feel discouraged if personal information gathered from them is disclosed to the public.
Conclusion and recommendations
POS system is a vital feature in most businesses and should be employed in all productions anticipating basing themselves on a stable base market. Businesses using this system inclines to have a competitive advantage over their contestants where they realize high incomes in the market. Eventually, the information expertise system creates a solid substructure to process and report the productions operations for the entire enterprise (Baarman et al., 2015). The garden center in the case is a brilliant example of how technology realizes benefits in the business. The aptitude for organizations to stay competitive and active is crucial. These schemes allow organizations large and small to influence business data to gain a competitive benefit and operational competence.
References
Abraham, S.M., International Business Machines Corp, 2018. Intelligent point of sale system. U.S. Patent Application 10/068,218.
Baarman, D.W., Mollema, S.A. and Stoner, W.T., Access Business Group International LLC, 2015. Point of sale inductive systems and methods. U.S. Patent 9,027,840.
Beatty, J., Speiser, L., Yeruva, S.R.S.R., Loew, C. and Lyons, D.F., First Data Corp, 2017. Mobile point-of-sale display and printer. U.S. Patent Application 29/507,647.
Carvalho, K. and Dimmick, J., Visa International Service Association, 2016. Point of sale payment using mobile device and checkout credentials. U.S. Patent Application 15/143,231.
Cummins, M.J. and Cummins, I., Pomo Search Ltd, 2018. System and method for point of sale transaction logging. U.S. Patent Application 15/833,913.
Dai, X., 2015. Secured point-of-sale transaction system. U.S. Patent 9,129,269.
Edwards, T., Skoog, L., Babu, A. and Dorogusker, J., Square Inc, 2016. Point-of-sale system. U.S. Patent 9,257,018.
Gruen, D.M., International Business Machines Corp, 2018. Just in time learning driven by point of sale or other data and metrics. U.S. Patent Application 10/055,705.
Kargman, J.B. and Vitek, J., IPDEV Co, 2017. System and method for a high availability cloud enabled point of sale system. U.S. Patent Application 15/609,700.
Nicholas, J.M. and Steyn, H., 2017. Project management for engineering, business and technology. Routledge.
Schmid, M., Grenfell, J.R., Rivera, M., Mirkazemi, M., Mckibben, S., Delgado, C. and Chrolovich, E., VeriFone Inc, 2015. Point of sale device and method for operating same. U.S. Patent 9,020,427.
Scholes, M.S., 2015. Taxes and business strategy. Prentice Hall.
Van Horn, E., Kearney, S.P., Giordano, P.A., Good, T., Dickinson, C., Au, K.M., Wilz Sr, D., Furlong, J.A., Hejl, B., Walczyk, J.A. and Coyle, L., 2016. Multifunction point of sale system. U.S. Patent 9,412,242.
Weber, L. and Bailey, K., Visa International Service Association, 2016. Dynamic point of sale system integrated with reader device. U.S. Patent 9,390,412.
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