Explain business analysis on El Supremo Coffee.
This study deals with business analysis on El Supremo Coffee. El Supremo Coffee initiates in making coffee as well as serving potential targeted customers in busy streets (Thomas and Maurice 2011). It indulges rapid growth of the company as well as focus on strong and strategic marketing campaign for the same. It ensures current franchise supporting process for structuring with phone calling as well supply of orders at the same time. Order handling becomes quite difficult as well as maintain call centre in overall manner. It requires implementation of website for smooth functioning of business enterprise. It includes project considerations as well as constraints for discussing work breakdown as well as other parts for the same (Pullan and Archer 2013). This assignment clearly brings out the job description of business analyst in real world scenario. It initiates in using MOSCOW requirements especially must stories for future analysis purpose.
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Activity Number |
Date |
Activity |
Description |
Status |
|
1 |
12th March 2016 |
Development of “To Be” and “AS IS” using BPMN or UML |
El Supremo Coffee develops uses BPMN model for future analysis purpose. It develops in briefing note in case of bringing organizational change as well as training team in anticipated business impact. |
Processing |
|
2 |
15th May 2016 |
MOSCOW requirement prioritization method |
It uses Must requirements in identification of stories for El Supremo Coffee. |
Processing |
|
3 |
17th April 2016 |
Screen design and justification |
It justifies design as business rules for system design tools |
Processing |
|
4 |
18th may 2016 |
Acceptance criteria for stories |
It has the ability in printing with plastisol, water base as well as nova and discharge inks. It provides tee shirts, sweatshirts as well as cap and jerseys for promoting purpose. |
Processing |
|
5 |
15th May 2016 |
Job Description of Business analyst |
Business analyst’s main job is to plan as well as monitor ways for eliciting requirements. It translates and simplifying requirements in management as well as communication. |
Processing |
|
6 |
17th April 2016 |
Agile and SDLC methods of Business analysis |
Agile environment as well as equips business analysts. It requires essential critical thinking, analytical skills as well as people skills for adding values in Agile project in the most appropriate way. |
Processing |
It is important to understand the fact that business looks for innovative ways in maximizing profitability (Orlov 2011). In this case, El Supremo Coffee aims at achieving best ways in minimization of cost as well as maximization of revenue at the same time. El Supremo Coffee should be highly encouraged in improving in the running of business and improved profitability in delivering services in an efficient ways. BPMN is the graphical notation for specified business process in business process diagram (BPD). Previously, it was known as BPMN 2.0 Business Process Modelling notation. Business process improvement comes under various common floors that need consideration as far as possible (Mulvey, McGoey and Kupersmith 2013). It includes:
Technology adaptation- El Supremo Coffee should come out from old-stores performance by human activities (Mountain and Davidson 2011). It is necessary in moving towards computerization that deals with higher efficiency. It is the process that needs to be re-engineering that enables benefits for adding in the computer system for the same.
Changes in the supplier or manufacturer or customer relations- It ensures business for process re-engineering. Most of the customers are dissatisfied with long waiting hours at coffee shop, so El Supremo Coffee should find ways in appointing staff members for serving the best interests of the potential customers (Kildow 2011). It may encounter other cases whereby previous suppliers fails to acquaint with accommodating daily schedules as well as leaves for new supplier at the same time. It is required for process change for working with new supplier in an overall manner.
Change of management direction as well as process obsolescence- It may happen that management close down particular stores (Kahan 2012). In order to carry out with the process, it is recommended in modifying the stores as far as possible.
Capturing the current process in As-is Process
In this particular case, it refers El Supremo Coffee that provides coffee to its potential customers. It starts with sales representatives who receive a purchase order from customers as well as proceeds with check on the stock level in desired form (Hulett 2011).
Figure: Process system of El Supremo Coffee
The above figures are the Data Flow Diagram as drawn from the Food ordering system at El Supremo Coffee. It consists of process as well as system model in case of food ordering system for the same. It indicates participants who start interacting with each other in form of external entities in an overall manner (Frisendal 2012).
On conducting business analysis for El Supremo Coffee, it is essential for plan out certain attributes for discussion purpose. MOSCOW technique helps in indicating requirements that needs to be prioritized at first place (Fairhurst 2012). It is difficult for the stakeholders for having as per their wish all the time. It is of reason as business projects have access to limited budget and time frame for the same. MOSCOW techniques are powerful tools that are used by analysts as well as stakeholders in prioritizing requirements for El Supremo Coffee (Choi 2012).
MOSCOW is one of the techniques that are adopted by business analysts in prioritizing requirements as well as goal of a particular product. It is known as MOSCOE prioritization and MOSCOW analysis at the same time (Brijs 2013). One of the requirements get fixed as well as business analyst provides ranking for the remaining other requirements in desired form. It standards for Must, Should as well as Could and Wont. It is nothing but certain basic principles in requirements prioritization. This particular technique is mostly suitable in business planning whereby business analysts enable certain business needs in an overall manner (Brijs 2012).
Must- Must requirements consist of essential as well as mandatory requirements (Brandimarte 2011). These requirements must be fulfilled in order to achieve primary goal of El Supremo Coffee. It will lead to failing of project if must criteria do not implemmented in certain ways. These particular categories have critical impact on El Supremo Coffee (Books 2011). This techniques aims at giving conformation for the delivery of must requirements in the near future. It should not get dropped in any form even when business analysts lack time as well as cost.
Should- It mainly indicates high priority requirements for enabling business solution in an overall manner. These requirements are considered as highly desirable. These particular requirements have less priority in comparison with Must requirement (Blais 2012).
Could- It consists of requirements that is desirable but not necessary in implementation of the requirements in any form. Business analysts indicate the requirements for having enough time as well as resources at the same time. It has high priority in comparison with Wont requirements (Anari and Kolari 2012).
Wont- It mainly involves requirements that are necessary but at the present. It indicates certain reasons for putting these requirements under this category. It is used by business analysts for future usage. It includes requirements that fail in gaining importance on observation. It is difficult as well as cost implementation and high risky at the same time (Strydom and Smith 2011).
It is important to understand the fact that before prioritizing requirements, it is necessary for the business analyst in awaring concept of MOSCOW (Thomas and Maurice 2011). It should cover various points in ascertaining criteria relating to El Supremo Coffee. In case of any omission, it should view at the requirements that affects on products success as well as product quality. In case of business risk, it depends on plan implementation for the same. It handed over requirements in the next phase. It is one of the process that analysts need to follow to form an effective implementation of a particular product (Segal 2012).
MOSCOW technique helps in factors relating to deciding as well as considering scope of the project. It gives essential idea in parts whereby project stakeholder’s delivers first as project owner (Pullan and Archer 2013). It is helpful in managing requirements as well as resources for the same. It helps at the time of releasing software in various phases under consideration. It helps in arranging project schedules in an overall manner. It helps in deciding on ranking the requirements in desired form. This gives an idea on the particular task implementation as in case of El Supremo Coffee. It is time saving as well as easy in categorizing complex projects on El Supremo Coffee. It gets involved in small projects for developing quickly on matters relating to El Supremo Coffee (Strydom and Smith 2011).
Enhancement of Prioritization Technique
On critical analysis, it is noticed that prioritization mechanism amplifies regarding level of risks that needs consideration as far as possible. These risks relates with projects concerning:
Functional risk- This risk arises from particular requirements as met at specified time in case of El Supremo Coffee (Kildow 2011).
Business risk- This relates directly relates with business in case any business fails in meeting at proper time.
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MOSCOW analysis for skill of business analysts |
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Must (Minimal Usable Subset) |
Should (High Priority) |
Could (Desired but not necessary) |
Wont (Can be delayed for future use) |
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Ability for thinking from end user perspective |
Critical Thinking |
Adapt to changing environment |
Culture Awareness |
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Communication |
Planning |
Leadership |
Influencing attitude |
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Documentation skills |
Curiosity |
Technical Knowledge |
Escalation Management |
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Active listening |
Analytical skills |
Negotiation |
Virtual working environment |
|
Problem solving ability |
Persuasion |
Managerial skills |
Breadth of experience |
|
Elicitation |
Collaborative work |
Learning ability |
Customer service |
El Supremo Coffee needs to be evaluated as perfect system design for the business organization. It needs interactive website application for retaining in the global marketplace (Kahan 2012). El Supremo Coffee recreates the ambient sounds of a cafe for boosting creativity as well as helping in working in better way. This particular coffee shop sounds are supported by science as well as backed up by community in creative people for using the application in an effective way. It is the perfect addition for daily workday in an overall manner (Hulett 2011).
Figure: A coffee table with built-in touch screen
El Supremo Coffee finds way in attaining award-winning screen-printing for future analysis purpose. It designs ways for more than 30 years (Hodgetts and Kuratko 2012). It needs to gain experience in gaining incredible eye in detail. It projected ways for treatment as a custom work of art for the same. El Supremo Coffee need to appoint talented and experienced graphic designers work for designing the coffee table with built-in touch screen in the most appropriate way (Frisendal 2012).
El Supremo Coffee aims at achieving awards for design, creativity as well as quality in the most appropriate way (Fairhurst 2012). It aims at digitalization everything with logos and graphic design team in an overall manner. It carries large selection of brands as well as styles in polos, caps as well as button-ups and outwear. It adds on custom embroidery and making products in clients, members as well as employees.
El Supremo Coffee aims at achieving quality screen printing as well as embroidery design in setting screen design at the same time (Brijs 2013). It requires efficient and talent graphic designs in designing for El Supremo Coffee. In-house graphic designers are experienced graphic designers. It organizes single-event for designing pieces in creation of logos packages in the most appropriate way. It is essential for El Supremo Coffee in finding niche artist for screen designing that has versatile in styles. It constantly learns about various contemporary trends in the near future. It requires understanding topographic ways for designing layouts in creation of multiple medium (Books 2011). Another benefit includes graphic designers in creation of logos as well as artworks for utilization in screen print. It includes embroidery as well as promotional products in web content usage for the same. It is essential for making El Supremo Coffee one-stop design as well as promotion shop in the near future. It will save time and helps in creating last impression in desired way (Blais 2012).
It is important to consider the fact that good acceptance criteria indulges in helping Agile project form. It worked well as coded and intended at the same time. User story describes as an objective for person in achieving as well as featuring person for utilization of using software application for El Supremo Coffee (Anari and Kolari 2012). Acceptance criteria experiences in overlooking and undervalued aspects in case of iterative planning process for the same. It is super important because projects succeed in failing ability of the team for meeting customers for documentation and perceived acceptance criteria. It clearly defines the acceptance criteria in case of releasing as well as ensuring high level of customer satisfaction at El Supremo Coffee. Acceptance criteria involve conditions of software application at El Supremo Coffee. It must satisfy in accepting ways for user customers in case of system as well as level of functionality and consuming system in the most appropriate way (Thomas and Maurice 2011). It is a set of statements that clearly mentions pass and fail results. It clearly specifies functional as well as non-functional requirements in featuring stores in the Must category in an overall manner.
Business analysts have successfully emerged in core business practice in the 21st century. It provides vital link between information technology capabilities of firms as well as business objectives. It should evolve around skilful business analysts for contributing towards profitability of companies (Thomas and Maurice 2011). Business analysts need to train and teach the requirements in principles of management. It is considered as one of the major core skills for business analysts. It aims at developing technical solutions to business problems in advancement of company’s sales efforts for the same.
It is important to understand the fact that job descriptions ensures key element in organizational lives (Strydom and Smith 2011). It includes job descriptions and accurate reflection for the same. Managers of business analysts continue with re-evaluation for team roles as well as ensuring responsibilities of each role in contributing organization in an overall manner. It looks for opportunities in leveraging employee skill sets for benefiting organization in the near future. Business system analysts should have the knowledge on computer as well as computer programs for using in the company. It advises business stakeholders as well as process in efficient employees in productive ways. It employs medium as well as large corporations in certain level of business acumen in possessing essential technical knowledge. Business system analysts are responsible in handling needs assessment as well as cost or benefit analysis in alignment with technology of the company in their business strategies at the same time. It requires business needs from management in soliciting products and enhancement requirements for future analysis purpose (Strydom and Smith 2011). Business system analysts should directly work with clients as well as requires essential communication skills. It is requires necessary fundamental technical trouble shooting abilities. It revolves around quality control department for testing software as well as co-ordinating with testing environment in the near future. El Supremo Coffee needs to work with project managers as well as implementation of solutions at the same time (Thomas and Maurice 2011).
Agile SDLC model considers as combination of iterative as well as incremental process models. It focuses adaptability process as well as customer satisfaction in rapid delivery in working software products (Strydom and Smith 2011). Agile methods break the products into various small incremental bids. Graphical Graphical representation of agile model.
Figure: Graphical representation of agile model
Agile Manifesto principles include individuals and interactions in agile development as well as self organization and motivation. It reveals interactions like co-location as well as pair programming for the same. It includes conducting demo working software for acting as a best means of communication (Mulvey, McGoey and Kupersmith 2013). It enables understanding the requirement and dependent on documentation in an overall manner.
Traditional system development methodologies replaces with iterative as well as agile approaches for the same. It involves more organization in realizing with benefits in faster product deployment at lower cost as well as less rework at the same time (Mulvey, McGoey and Kupersmith 2013). It reduces missed requirement for analysis the features in the near future. Effective business analysis serves as a key to developing requirements as well as keeping projects on perfect track system. It involves indispensable courses that explore the contributions of good requirements in developing It ensures practical workshop that involves participants in understanding the changed roles as a business analysts (Mulvey, McGoey and Kupersmith 2013). It requires essential tools as well as techniques for suiting Agile projects in performing the tasks on timely manner. It combines ways for demonstrations as well as realistic practice in providing level of competence as well as confidence for improving in the project outcomes.
Conclusion
From the above analysis, it is easy to gather facts on business analysis conducted on El Supremo Coffee. It clearly explains the development of websites for El Supremo Coffee with the help of BPMN and UML in comparison with To be diagrams and As Is diagrams for the same. It brings out the changes occurred from organisational development as well as training team members of El Supremo Coffee. It anticipated business in recommended strategies in the near future. As far as business perspective is concerned, it deals with using MOSCOW requirement prioritization method at the same time. It should analyze the products as well as must stories implemmentaion in desired form. It requires identification of stories in minimum viable product for the same.
Reference List
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Blais, S. (2012). Business analysis. Hoboken, N.J.: Wiley.
Books, H. (2011). Business Analysis, Including: Requirements Analysis, Domain Engineering, International Institute of Business Analysis, a Guide to the Business Analysis Body of Knowledge, Bufqi, Vpec-T, Neglected Firm Effect, Customer Dynamics, Workplace Strategy. US: Baker & Taylor.
Brandimarte, P. (2011). Quantitative methods. Hoboken, N.J.: Wiley.
Brijs, B. (2012). Business analysis for business intelligence. Boca Raton, FL: CRC Press.
Brijs, B. (2013). Business analysis for business intelligence. Boca Raton, FL: CRC Press.
Choi, T. (2012). Fashion supply chain management. Hershey, PA: Business Science Reference.
Fairhurst, D. (2012). Using Excel for business analysis. Singapore: John Wiley & Sons Singapore.
Frisendal, T. (2012). Design thinking business analysis. Berlin: Springer.
Hodgetts, R. and Kuratko, D. (2012). Effective small business management. New York: John Wiley & Sons.
Hsiao, F. (2011). Economic and business analysis. Singapore: World Scientific.
Hulett, D. (2011). Integrated cost-schedule risk analysis. Farnham: Gower.
Kahan, D. (2012). Farm business analysis using benchmarking.
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