Business Case And Project Details For Proposed Online Booking System

Business Case and Justification

The aim of the report is to present the business case, and project details for the proposed online booking system design and analysis. In the following sections of the report, there are detailed information about the business case and justifications, project scope statement, cost and schedule, total cost of ownership, ER diagram, dataflow diagrams, screen interfaces etc. All these will help to get some clear idea about the proposed online booking system.

The proposed online booking system will provide the following benefits to the business,

• It will help to streamline the business processes. Compared to the manual process of booking management, the online booking management system will help to collect data from the customers, providing then booking details, passes etc. and then generating reports, receipts etc. All steps can be automated and connected to one another. The information system will help to synchronise the whole process and running it smoothly (Stair & Reynolds 2015).
• It will help in implement automation in the business process. The booking management process will be almost automated. It won’t take any intervention from the humans to run the process. However, human users like customers, staffs, admin etc. can use the system to perform tasks like making booking, checking schedule, checking booking details, generating reports, checking status of a booking and so on. It will make the process faster and agile (Rosenblatt 2013).
• It will make it more convenient for the customers to make booking. They can make the booking from the web or from their mobile devices as per their convenience. The online platform will be available for 24×7 and that will make it more convenient for the customers to place booking whenever they are available (Pokorny et al. 2011).
• It will help to improve the accuracy of the information as all data will be collected directly from the customers and there is no humans involved in the data entry process. So, all data are likely to be accurate and complete. The system will check all data against the data constraints (Lehaney, Lovett & Shah 2011).

The scope of the project is limited within the online booking process for the FastFit Gym. Rest of the business process is out of the scope of the project. The online booking process includes the operations regarding collecting customer details, providing them with the classes, workshops details, generating passes for the customers based on their booking details, reporting and related operations.

The schedule of the project is given below. It shows the details of the activities to perform for the project. It also shows the start and finish dates, predecessors of the activities. The total days has been counted as 103 days to finish the project.

WBS Save Time On Research and Writing Hire a Pro to Write You a 100% Plagiarism-Free Paper. Get My Paper	Task Name	Duration	Start	Finish	WBS Predecessors
1	FastFit Gym Online Booking Project	103 days	Mon 01-10-18	Wed 20-02-19
1.1	Project Initiation	8 days	Mon 01-10-18	Wed 10-10-18
1.1.1	Feasibility Study	5 days	Mon 01-10-18	Fri 05-10-18
1.1.2	Preapring Project Initiation Document	2 days	Mon 08-10-18	Tue 09-10-18	1.1.1
1.1.3	Signing off Project Initiation Document	1 day	Wed 10-10-18	Wed 10-10-18	1.1.2
1.2	Project Planning	8 days	Thu 11-10-18	Mon 22-10-18
1.2.1	Prepare project Plan	7 days	Thu 11-10-18	Fri 19-10-18	1.1.3
1.2.2	Get the Approval	1 day	Mon 22-10-18	Mon 22-10-18	1.2.1
1.3	System Analysis	15 days	Tue 23-10-18	Mon 12-11-18
1.3.1	Requirement Gathering	7 days	Tue 23-10-18	Wed 31-10-18	1.2.2
1.3.2	Requirement Analysis	5 days	Thu 01-11-18	Wed 07-11-18	1.3.1
1.3.3	Prepare Requirement Specification Document	3 days	Thu 08-11-18	Mon 12-11-18	1.3.2
1.4	System Design	17 days	Tue 13-11-18	Wed 05-12-18
1.4.1	Interface Design	5 days	Tue 13-11-18	Mon 19-11-18	1.3.3
1.4.2	Database Design	5 days	Thu 22-11-18	Wed 28-11-18	1.3.3
1.4.3	System Architectural Design	7 days	Tue 13-11-18	Wed 21-11-18	1.3.3
1.4.4	Prepare Detailed Design Document	5 days	Thu 29-11-18	Wed 05-12-18	1.4.1,1.4.2,1.4.3
1.5	System Development	30 days	Thu 06-12-18	Wed 16-01-19
1.5.1	Coding	20 days	Thu 06-12-18	Wed 02-01-19	1.4.4
1.5.2	Unit Testing	10 days	Thu 03-01-19	Wed 16-01-19	1.5.1
1.6	Testing	12 days	Thu 17-01-19	Fri 01-02-19
1.6.1	Integration Testing	7 days	Thu 17-01-19	Fri 25-01-19	1.5.2
1.6.2	System Testing	5 days	Mon 28-01-19	Fri 01-02-19	1.6.1
1.7	End User Training	3 days	Mon 04-02-19	Wed 06-02-19	1.6.2
1.8	Website Go Live	2 days	Mon 04-02-19	Tue 05-02-19	1.6.2
1.9	Project closure	10 days	Thu 07-02-19	Wed 20-02-19
1.9.1	Maintenance	7 days	Thu 07-02-19	Fri 15-02-19	1.7,1.8
1.9.2	Release of Resources	2 days	Mon 18-02-19	Tue 19-02-19	1.9.1
1.9.3	Submission of the Report	1 day	Wed 20-02-19	Wed 20-02-19	1.9.1

Following human resources like the project manager, system analyst, designer, developer, tester, and trainer will work on the project. The resource chart given below shows the name of the resources and the standard rate of the resources for the project.  

Resource Name	Std. Rate
Project Manager	$65.00/hr
System Analyst	$50.00/hr
Designer	$30.00/hr
Developer	$40.00/hr
Tester	$40.00/hr
Trainer	$20.00/hr

The cost calculation for the project has been given below. It only covers the cost of undertaking and running the project. Mostly it covers the human resource cost for the project. The cost has been calculated as the duration of the activities and the resources allocated to activities. It is assumed that the standard daily working hour is 8 hours.

WBS	Task Name	Resource Names	Cost
1	FastFit Gym Online Booking Project		$39,320.00
1.1	Project Initiation		$4,160.00
1.1.1	Feasibility Study	Project Manager	$2,600.00
1.1.2	Preparing Project Initiation Document	Project Manager	$1,040.00
1.1.3	Signing off Project Initiation Document	Project Manager	$520.00
1.2	Project Planning		$4,160.00
1.2.1	Prepare project Plan	Project Manager	$3,640.00
1.2.2	Get the Approval	Project Manager	$520.00
1.3	System Analysis		$6,000.00
1.3.1	Requirement Gathering	System Analyst	$2,800.00
1.3.2	Requirement Analysis	System Analyst	$2,000.00
1.3.3	Prepare Requirement Specification Document	System Analyst	$1,200.00
1.4	System Design		$6,640.00
1.4.1	Interface Design	Designer	$1,200.00
1.4.2	Database Design	Developer	$1,600.00
1.4.3	System Architectural Design	Developer	$2,240.00
1.4.4	Prepare Detailed Design Document	Developer	$1,600.00
1.5	System Development		$9,600.00
1.5.1	Coding	Developer	$6,400.00
1.5.2	Unit Testing	Developer	$3,200.00
1.6	Testing		$3,840.00
1.6.1	Integration Testing	Tester	$2,240.00
1.6.2	System Testing	Tester	$1,600.00
1.7	End User Training	Trainer	$480.00
1.8	Website Go Live	Developer	$640.00
1.9	Project closure		$3,800.00
1.9.1	Maintenance	Developer	$2,240.00
1.9.2	Release of Resources	Project Manager	$1,040.00
1.9.3	Submission of the Report	Project Manager	$520.00

This is a final estimation of the direct and indirect costs related to the project. It shows the cost of undertaking the project and developing the information system, using the information system, not using the information system and not having the information system (Dennis, Wixom & Roth 2014).

Full Name		Student ID
FastFit Gym
Total Cost of Ownership
Online Booking Website Project
		Cost ($)
Project Cost		$39,320
Maintenance Cost (Yearly)		$1,500
Personnel Cost (Yearly)		$5,000
Other Costs to Run the System		$2,000
Cost for Not Having the System		$10,000
Cost for Not Running the System		$20,000
Total Cost		$77,820

Context diagram is a data flow diagram, where the system is shows as a single process. Rather than digging deeper into the system processes, it covers the external data exchange between the system as a whole entity and the external actors. In this case, the external actors are the customers, staffs and the administrator of the system (Davis 2014). The context diagram is given below. It shows how information is being exchanged between the system and the actors. 

Decomposing the context diagram, the level 0 DFD has been created. It has three primary processes,

• Registration process takes care of the registration of the customers, and how they search for classes before doing the registration.
• The booking process covers the booking and payment options.
• The reporting process covers the reporting activities of the administrator.

In the following DFD, the exchange of data among the actors, processes and data store have been shown in details. 

The Entity relationships diagram is a conceptual schema of the underlying database for the proposed online booking system (Dennis, Wixom & Roth 2014). It shows the entities, the attributes, keys and the relationships between entities.

The identified entities are,

• Customer
• Class
• Workshop
• Booking
• Payment
• Schedule

There are relationships as listed below.

• A class can have several schedules. A schedule will belong to a single class.
• A customer can make one or more booking. A booking belongs to a customer.
• A schedule can have one or more booking. Each booking is related to one schedule.
• A customer can attend many workshops. A workshops may have many customers. So, there is a many to many relationship between these two entities. So, the associative entity Attendance has been created. A customer has one or more attendance. A workshop also has one or more attendance.
• A booking can have one or more payments. A payment is for one booking only.

It is assumed that,

• A customer must make one booking to get registered.
• Customers may make multiple payments against a booking.

The examples of the mockups of the three screen interfaces are given below.

Main Menu

The main menu on the website is given below. Including the home page, the main menu is available on all pages of the website. This is for the navigation through the pages. 

On the home page, there are the header, the main menu with the menu items like home, about, classes, workshops, booking and contact. Below the menu, there is a wide image representing the organisation. And following that there is a heading.

The input screen shows the Booking Form. It asks for customer details and then booking details. There are various controls in the booking form. For example, text box, drop down menu, button etc. After filling the details accurately, a user needs to click on the Book button to make a booking.    

Monthly Sales Report

The monthly sales report is available from the Admin Portal. This is not available from the front end website. This is a special area given access to the admin only. The admin needs to login with his/her details.

The admin first needs to select a month and a year from a drop down menu and then must click on the Show Button. It will show the charts, tables etc. explaining the sales of the selected month on the right side. 

Conclusion 

The report contains system analysis and design details of the proposed online booking information system for the FastFit Gym. It includes information about the project, schedule, cost, total cost of ownership and the details of the system designs including the DFDs, ERD and some of the interface designs. 

References 

Davis, WS 2014, Business Systems Analysis and Design, Wadsworth Publishing Company. 

Dennis, A, Wixom, BH & Roth, RM 2014, Systems Analysis and Design, Wiley. 

Lehaney, B, Lovett, P & Shah, M 2011, Business Information Systems and Technology: A Primer, Taylor & Francis. 

Pokorny, J, Repa, V, Richta, K, Wojtkowski, W, Linger, H, Barry, C & Lang, M 2011, Information Systems Development: Business Systems and Services: Modeling and Development, Springer New York. 

Rosenblatt, HJ 2013, Systems Analysis and Design, Cengage Learning. 

Stair, R & Reynolds, G 2015, Fundamentals of Information Systems, Cengage Learning.