Coca Cola Amatil Australia is one of the largest bottlers and distributers of alcoholic and non alcoholic ready to drink beverages in Asia Pacific. Around 14,000 employees are engaged with this company across the world. Therefore, it is obvious that the company will have a complex organizational structure. However, in order to ensure proper information flow and easier management of the different operations of the organization, it is essential that the company possess a good and smooth organization structure. The literature review discusses the organizational structure of Coca Cola Amatil. A complex organizational structure might result in different operational issues within the organization. The literature review focuses on the different operational problems that the company has faced due to the ineffective or complex organizational structure. After identifying the different operational problems of the company, the literature review focuses on the most likely system acquisition method that the company can use to integrate the different business process of the organization (Galliers and Leidner 2014). The literature review gives an overview of the different accounting software packages that would be beneficial for different organization. The report gives an overview of the different characteristics of this accounting software packages, and the issues, the users of the accounting software packages might face. The report further discusses the different benefits of accounting software packages.
The organizational structure of any company or business organization is the hierarchical arrangement of the different lines of authority, communication and rights associated with an organization. The organization structure of an organization gives an overview of the different activities associated with an organization such as task allocation, coordination and supervision of the all the operation and the business processes running within an organization (Lunenburg 2012). By having a view to the organization structure of a company, an individual can gain a velar idea of the business structure of the organization. An organization structure of a company mainly consists of the implicit and the explicit rules and policies that define the organizational responsibilities of the different resources associated with the company (Claver-Cortés et al. 2012). A complete understanding of the organizational structure of a company further helps in understanding the work efficiency of the organization. The picture below represents a simplified version of the organization structure of Coca Cola Amatil. It provides an overview of the human resources associated with the company that manages the different operation of the organization (Hoch and Dulebohn 2013).
The above picture gives an overview of the organizational structure of the Company. However, from the picture, it can be evaluated that there is some severe problem with the organization structure that can be a major cause of the different operational inefficiency that the company might face in future. In this organizational structure, it will become very difficult of the human resources to directly communicate with the managers or employees of the higher tier thereby creating a situation of communication gap. This might result in ineffective communication floe within the organization thereby hampering the different crucial business processes. The different operational problems that Coca Cola Amatil might face with this ineffective organizational structure are discussed in the following section.
In the previous section of this report the organization structure of Coca Cola Amatil is discussed. As evaluated earlier, there are some major problems associated with this organizational structure that might result in different operational issues in future. The different operational problems associated with the organization are as follows (Hao, Kasper and Muehlbacher 2012)-
These are some significant operational problems that the company might face due to the complex or inefficient organization structure of the organization. Therefore, it is definitely important to improve the organizational structure so that the company does not face these identified operational problems in future. The next section of this report discusses the most likely system acquisition method for Coca Cola Amatil in order to mitigate the risk of these operational inefficiency.
Coca Cola Amatil has different branches spread all over Australia and therefore, it is very essential for the company to integrate all the business processes running within the different branches of the organization, in order to ensure easier information flow and easier management of the different operations of the organization. Therefore, the most likely system acquisition method for the company would definitely be the use of enterprise resource planning system within the organization (Shaul and Tauber 2013).
It would be beneficial for Coca Cola Amatil to use the enterprise resource planning system as it offers a number of benefits to the organization, the most significant one being the integration and automation of all the business process and significant operations of the organization. Enterprise resource planning system is a software that manages all the vital operation associated with an organization, such as the supply chain, financial and accounting and so on (Leon 2014). All these processes will be managed by the software and therefore it reduces the need of human labour and human error. Therefore, it is impossible for a company that is using a proper ERP system to face any operational problems. Therefore, the operational inefficiencies of Coca Cola Amatil that are identified in the previous section can be mitigated with the help of and Enterprise Resource Planning system (Aslan, Stevenson and Hendry 2012.). Therefore, the recommended or most likely system acquisition method for Coca Cola Amatil is ERP.
The system sales flowchart of Coca Cola Amatil is represented in the picture below. This is a basic flow chart of the events associated with the preparation and sales of the Coca Cola products.
This above picture represents the sales procedure of Coca Cola Amatil.
There are certain control problems associated with this system because of which some sorts of fraud are possible as well. This is therefore essential to identify the control problems associated with the system.
The sales procedure although seems to be simple a linear, there is no internal control over the human resources of the company in this system. This might result in severe control problem in the organization. It is the aim of the organization to supply best quality finished products to the customers and therefore, it is essential to ensure that there are no human errors associated with the process, which might result in fraud.
There are certain inefficiencies in the organization associated with the customer relationship management. Since customers’ satisfaction is very vital for any business, it is necessary to eliminate this control problemsm.
The system processes running within the organization is quite old and therefore, it is essential for the organization to improve these processes. The system processes might result in the different operational inefficiencies as well. Therefore, it is a major control problem associated with the organization. The employees of Coca Cola Amatil should have a clear idea about the different system processes running within the organization in order to remove the operational inefficiency (Karim and Arif-Uz-Zaman 2013).
These are the major control problems associated with Coca Cola Amatil, which might result in frauds such as delivery of the product with a low quality thus tarnishing the relationship of the organization with its customers.
Accounting Software packages are increasingly used by the different business organizations in order to integrate and manage the major business operations of the organization. This is because an accounting software helps an organization in managing the different financial operations associated with an organization, which includes, the amount receivable, payable balance and the transactional details associated with the organization (Domeika 2015). The accounting software is an application software that manages, records and processes the different transactions of an organization thus automating the entire process. One of the benefits of using accounting software is that it eliminates the human error. Coca Cola Amamtil also makes use of accounting software packages in order to manage the different financial operations.
One of the most adopted accounting software is Xero as it provides a much simplified option in processing the accounting information of an organization. Therefore, it can be said that development and adoption of the different accounting software packages helps an organization in easy tracking of the financial records, data and information associated with an organization.
The use of different accounting software packages in business organization has increased over the years. This is because the accounting software packages automate the different financial operations of the organization (Hall 2012).
The above picture represents that the accounting software packages are increasingly adopted across the world. The mostly used accounting software is XERO and MYOB. This is mainly because they are easy to use and manage.
Use of accounting software is increasing in the different business organization. This is mainly because of the offered benefits. The leader in the market of accounting software is however XERO as it has a considerable amount of competitive advantage in the market place. The reasons behind XERO being the leader in the market of accounting software are as follows-
Therefore it can be said that XERO being the leaders in the market is justified.
Although use of accounting software integrates many business operations, there are still certain challenges associated with the use of this software. The current challenges and the gaps associated with this software are as follows –
In order to mitigate the different challenges associated with the use of accounting software packages, certain steps are recommended, which are as follows-
Therefore, from the above discussion, it can be concluded that it is essential for an organization to have a simplified organizational structure in order to eliminate the risk of several operational inefficiencies that may arise due to an ineffective organizational structure. The report takes into consideration the organization Coca Cola Amatil in order to analyse the organizational structure and the different operational problems that might arise due to this organization structure. The report further gives an overview of the different accounting software packages and evaluates the leader in the market. The different challenges faced by the customers of accounting software are analysed and evaluated as well.
Aslan, B., Stevenson, M. and Hendry, L.C., 2012. Enterprise resource planning systems: An assessment of applicability to make-to-order companies. Computers in Industry, 63(7), pp.692-705.
Ccamatil.com. 2018. Our Company – Coca Cola Amatil. [online] Available at: https://www.ccamatil.com/our-company [Accessed 23 Apr. 2018].
Christensen, C., 2013. The innovator’s dilemma: when new technologies cause great firms to fail. Harvard Business Review Press.
Claver-Cortés, E., Pertusa-Ortega, E.M. and Molina-Azorín, J.F., 2012. Characteristics of organizational structure relating to hybrid competitive strategy: Implications for performance. Journal of Business Research, 65(7), pp.993-1002.
Domeika, P., 2015. Creation of the Information system of enterprise fixed asset accounting. Engineering Economics, 60(5).
Galliers, R.D. and Leidner, D.E. eds., 2014. Strategic information management: challenges and strategies in managing information systems. Routledge.
Hall, J.A., 2012. Accounting information systems. Cengage Learning.
Hao, Q., Kasper, H. and Muehlbacher, J., 2012. How does organizational structure influence performance through learning and innovation in Austria and China. Chinese Management Studies, 6(1), pp.36-52.
Hendry, C., 2012. Human resource management. Routledge.
Hoch, J.E. and Dulebohn, J.H., 2013. Shared leadership in enterprise resource planning and human resource management system implementation. Human Resource Management Review, 23(1), pp.114-125.
Karim, A. and Arif-Uz-Zaman, K., 2013. A methodology for effective implementation of lean strategies and its performance evaluation in manufacturing organizations. Business Process Management Journal, 19(1), pp.169-196.
Leon, A., 2014. Enterprise resource planning. McGraw-Hill Education.
Lunenburg, F.C., 2012. Organizational structure: Mintzberg’s framework. International journal of scholarly, academic, intellectual diversity, 14(1), pp.1-8.
Mageto, J., 2017. Accounting Softwares in Australia. An Overview. GRIN Publishing.
Mishra, A., Mathur, R., Jain, S. and Rathore, J.S., 2013. Cloud computing security. International Journal on Recent and Innovation Trends in Computing and Communication, 1(1), pp.36-39.
Mudge, J.C., 2013. Cloud computing-its development and security. Australian Journal of Telecommunications and the Digital Economy, 1(1).
Shaul, L. and Tauber, D., 2013. Critical success factors in enterprise resource planning systems: Review of the last decade. ACM Computing Surveys (CSUR), 45(4), p.55.
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