Communication Audit process
The process of the communication audit might refer to the various processes that might deal with the various processes and the methods that are implemented within the concerned business organization in order to put forth an understanding of the identification of the various major strengths as well as the key weaknesses that have been faced by the members of the workforce of the concerned business organization in discussion at a certain given point of time (Quintanilla & Wahl, 2015). The business organization that has been taken into account in the concerned paper is one of the dealers in the field of the software that is required for the management of the data, Data Solutions. The company is known to have been active in the area of Brisbane in Australia.
General purpose
The following essay aims to deal with the qualitative significance of the various communicational issues that have been faced by the concerned members of the workforce within the given business organization, Data Solutions, Brisbane.
Specific purpose
The essay further proceeds in the path towards providing as well as describing the various ways in which the concerned organization might get rid of the various communicational issues that the concern has been facing as discussed in the case study.
Problems
The given organization in discussion, one of the dealers in the field of the software that is required for the management of the data, Data Solutions has been observed to have been facing a number of issues that pertain to the matters that are related to the lack of the proper communication within the various departments as well as the various levels in the hierarchy that has been present within the concerned business dealer of the software that is required for the management of the data, Data Solutions. The case study reveals the fact that the concerned employees as well as the various members of the management of the concern as well as the various members who have been bearing the consequences of the irregularity in the matters that are observed within the communication within the area.
Problem one
The company has been facing major issues in the matters that pertain to the choice of the various communication medium that might be implemented in order to deal with the various instances wherein the communication is necessary in order to deal with the various matters that pertain to the addressal of the various matters that might take place within the organization as well as deal with the audience that might be involved in the various matters that various situations that are faced by the employees of the organization might influence the correct form of the communication that needs to be maintained within the concerned organization (Brink & Costigan, 2015).
This might also include the matters that pertain to the factors that are associated with the hindrance in the proper conveyance of the matters that are related to the communication of the various decisions that are taken at the managerial levels to the concerned employees of the company that are employed at the lower levels of the hierarchy of the concerned organization (Citak, Toruner & Gunes, 2013). This might lead to great amounts of discrepancies within the workforce of the concerned dealer in the field of the software that is required for the management of the data, Data Solutions, Brisbane.
Problem two
The other problems that have been faced by the concerned organization deal with the fact that there is a lack in the face to face communications within the supervisors and the employees working at the lower hierarchical levels of the concerned company. This might result in the improper functioning of the various members of the concerned organization which might in turn lead to the conditions wherein the smoothness in the operations of the company might be hampered (Rouse & Al?Maqbali, 2014). The ineffective nature of the communication within the employees and their respective supervisors might lead to the conditions wherein the concerned tasks at hand might not be accomplished in a proper manner thereby stunting the overall growth of the concerned company.
Problem three
The company has also been reported to have been facing the various issues that have been pertaining to the matters that deal with the delivery of the various emails. The emails that are being sent out within the concerned organization as well as to the concerned stakeholders of the organization have been known to have displayed a great degree of unprofessionalism within the subject matter of the mails as well as the writing strategies that have been displayed within the concerned mails (Drury-Grogan & Russ, 2013).
This might also include the matters that pertain to the factors that are associated with the hindrance in the proper conveyance of the matters that are related to the communication of the various decisions that are taken at the managerial levels to the concerned employees of the company that are employed at the lower levels of the hierarchy of the concerned organization. This might lead to great amounts of discrepancies within the workforce of the concerned dealer in the field of the software that is required for the management of the data, Data Solutions, Brisbane.
Action steps to solve the problems
In order to deal with these various communicational issues that are present within the concerned organization, the concerned company might be advised to follow certain measures.
Problem one
The concern that had been raised due to the matters that pertain to the miscommunication as well as the non-communication within the various departments of the organization, the dealer in the field of software that is required for the management of the data, Data Solutions, Brisbane might be advised to implement the proper mails through the official mail chain of the organization. This might help in the proper communication of the minutes of the concerned meetings that have been conducted within the concerned managerial levels of the organization (Schafer, 2013).
Problem two
The other issue that is faced by the organization due to the ineffective communication within the executive members of the organization and the employees of the organization might be averted by implementing the various techniques that allow the communication between the two hierarchical levels within the organization like the various ways that include the video-conferences with the concerned team members within the workforce of the organization (Vertino, 2014). The supervisors might also be advised to pay regular visits to the concerned location wherein the employees have been serving the organization. This might help the concerned supervisors to have a clearer vision of the problems that are faced by the employees.
Problem three
The problem of the inappropriate and unprofessional emails that are being circulated within the organization as well as the other stakeholders of the company might be rectified by implementing and conducting the various training sessions within the concerned organization in discussion, the dealer in the field of software that is required for the management of the data, Data Solutions, Brisbane. This might also help in the overall improvement of the concerned organization in discussion, Data Solutions Brisbane.
Closing
Synopsis
Thus, it might safely be concluded that the concerned organization might face an overall improvement in the concerned operations of the company with the implementations of the recommended procedures within the organization.
Benefits to employees
The employees of the organization might be benefitted from the proper communication of the minutes of the concerned meetings that have been conducted within the concerned managerial levels of the organization. The various measures that have been recommended might help the concerned members of the workforce of the organization to gain the required amount of motivation as well as training so that they might contribute the best of their capabilities towards the concerned organization in discussion, the dealer in the field of software that is required for the management of the data, Data Solutions, Brisbane.
References
Brink, K. E., & Costigan, R. D. (2015). Oral communication skills: Are the priorities of the workplace and AACSB-accredited business programs aligned?. Academy of Management Learning & Education, 14(2), 205-221.
Citak, E. A., Toruner, E. K., & Gunes, N. B. (2013). Exploring communication difficulties in pediatric hematology: oncology nurses. Asian Pacific Journal of Cancer Prevention, 14(9), 5477-5482.
Drury-Grogan, M. L., & Russ, T. L. (2013). A contemporary simulation infused in the business communication curriculum: A case study. Business Communication Quarterly, 76(3), 304-321.
Quintanilla, K. M., & Wahl, S. T. (2015). Business and professional communication: keys for workplace excellence. Sage Publications.
Rouse, R. A., & Al?Maqbali, M. (2014). Identifying nurse managers’ essential communication skills: an analysis of nurses’ perceptions in Oman. Journal of nursing management, 22(2), 192-200.
Schafer, J. A. (2013). Effective leadership in policing: successful traits and habits. Durham, NC: Carolina Academic Press.
Vertino, K. A. (2014). Effective interpersonal communication: A practical guide to improve your life. OJIN: The Online Journal of Issues in Nursing, 19(3), 1-6.
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