KU Pets – a private clinic for pets – has decided to implement a new centralised database to get the better of the issues of sharing information between all the other subdivisions from UK. In order to put up this new system, the DSDM Atern methodological analysis was chosen. By following this model, it will be guaranteed that there will be no via media on clip, quality and cost but it besides be imperative the user engagement. The system will be broken down into increases, each increase developed iteratively and every piece of work will get down from baseline demands at a high degree.
In order to aline to the existent concern demands of the private clinic, all the alterations throughout the development are reversible and even encouraged every bit long as they are clearly documented.
The strategic end of our clinic is to extinguish the current jobs they have, sing the portion of information and replacement it with a more dependable system that provides communicating installations and is easy to utilize by the clinic staff and the pet proprietor.
DSDM offers an on path solution in term of money and costs and this is the chief ground is one of the best attacks.
I will split my assignment into a series of undertakings, each of them with certain continuances. This programming will be explained better in the undermentioned Gantt Diagram. I will get down by analyzing DSDM rules and besides making the undertaking program.
Each phase necessary in the undertaking is given a certain period of clip which will be recorded in the Timebox planning and in the Gantt schematization every bit good. In add-on to the research done about DSDM and the tools needed, the certification portion is besides prepared in analogue. I chose this attack for warranting my first cut estimations of clip because is the most intuitive and easy to follow. Each measure is necessary to take in order to make the concluding consequence. Furthermore, most of them depend on the executings of the old 1s, but in the concluding phases some of the activities can be elaborated in analogue ( e.g. finalise use- instance diagram, finalize architecture, implement functional alterations ) .
gantt2.JPG
timeboxe planning final.JPG
I chose to split my assignment into timeboxes as to do certain that every characteristic and papers will be delivered in clip. Each timebox is composed of different stages that will let me to do certain that every facet of my undertaking is taken into consideration or even possibly changed. Furthermore I have to reexamine every measure of the manner otherwise the DSDM Atern model wo n’t hold the expected benefits.
A timebox is composed of five phases, and all of them must be respected and applied consequently, as each of them has a predefined range. Figure 3 presents the theoretical model of a timebox with its constituents: Kick Off, Investigation, Refinement, Consolidation and Close Out. The nucleus phases of a timebox ( Investigation, Refinement, and Consolidation ) propose a certain construction of analysis that guarantees good consequences. All these stairss ( Identify, Plan, Evolve, and Review ) must be accomplished in order to obtain effectual deliverables.
Figure: Timebox stages: ( Dr Islam slides, 2011 )
Figure 4: Timeboxing phases ( Unity information systems, Timebox director ) :
All the loops needed in my assignment ( Figure 2 ) will hold a bigger impact if I besides categorize them by the phases of the timebox.
timeboxes by stage.JPG
The prioritised demands after the kick-off workshop are:
Register pet proprietors. ( M )
Input assignment inside informations ( M )
List all assignments for the coming hebdomad. ( S )
Provide entree to a cardinal database via the Internet. ( M )
Input pet inside informations. ( M )
Input staff information. ( S )
List all staff at a peculiar clinic. ( S )
Report on historical assignments ( C )
Link payment to insurance company inside informations. ( C )
Harmonizing to their type and functionality these demands can be grouped in different categories of users that will be involved in their development.
1
Prototype 1
User interface
System admin, secretaries
2,5,6
Prototype 2
User interface
System admin, secretaries, nurses
3,7
Prototype 3
Functional
System admin, secretaries, nurses, vets
4
Prototype 4
Functional
System admin
8
Prototype 5
Functional
System admin, secretaries
9
Prototype 6
Functional
System admin, secretaries
Prototype 1: This paradigm will be purely related to the Pet_Owner tabular array from the category diagram. The user ( that can be the secretary or possibly the system admin ) will be able to snap a button called “ create user ” and so they will be prompted with an input user signifier that will inquire for more inside informations of the pet proprietors. After the inside informations will fulfill the signifier proof, they will be submitted and the new pet proprietor will be created into the system.
Prototype 2: Prototype figure 2 will affect three tabular arraies: Appointments, Pets and Staff. At this phase the system admin, the secretary or the nurses will make full in with inside informations the above mentioned tabular arraies from the database. The information provided by the users ( system admin, nurses, secretaries ) will be about pets, assignment inside informations or other staff inside informations.
Prototype 3: This paradigm is more affiliated to a functional demand because the user ( represented by the vets, nurses, secretaries and system admin ) will be able to question the database. The information wanted will come from the Appointments and Staff tabular arraies or possibly a articulation between these two. The consequence of the staff ‘s question will be stored in a new tabular array.
Prototype 4: This paradigm is the nucleus functionality and the ground we implemented this new system. The information clasp by each clinic will be shared over the cyberspace utilizing HTML dynamic pages, XML files and JavaScript so that all UK clinics will hold entree to this information. The new system will suggest a centralised web waiter for sharing the information between the clinics with the possibility to be extended into a cloud if the clinic decides to farther extend.
Prototype 5: By questioning the Pets or the Appointments tabular array, the user ( system admin, secretaries ) should be able to happen the old assignments for a pet. This will be an of import issue as the recovery of old information and besides its version to the new system is really sensitive. This ‘migration ‘ of informations will have adequate consideration.
Prototype 6: The paradigm figure 6 offers an of import functionality for the concluding user ( system admin, secretary ) and involves the Pet Owner and Appointments tabular arraies. When the pet proprietor wants to pay for the audience, the system automatically links his payment with the insurance company that provided the pet ‘s attention.
In Figure 7 is presented the initial category diagram, with the lower limit of information, provided by the initial instance survey. As we have n’t been provided with adequate information this is merely the first bill of exchange of the category diagram that gives the minimal information about the functionality of the system. Therefore no methods or multiplicity will look in Figure 7.
Figure 7: Class diagram ( done in Jude Community, UML tool ) :
Class Initial.png
All the information systems that we build presents must follow a concern procedure attack ( Penades and Borges, 2005 ) . Sing the KU clinic system, the chief concern procedure is represented by the actions taken by the pet proprietor. The pet proprietors have an insurance for which they pay episodes and this insurance pays for the intervention of their pet in instance of a job. Furthermore the insurance company will pay the clinic for the services provided, and the clinic director will pay its veterinary physicians and the staff. This concatenation is represented in the category diagram ( Figure 5 ) , but merely from the interactions that take topographic point inside the clinic. In add-on to the vets, the clinic besides has to pay its staff represented by the system admin, secretaries, and nurses. In the category diagram the lone premise made is the fact that there can be merely one director per clinic. The activities supported by our proposed system have to be interconnected ( e.g. the payment system provided by the information system of the clinic has to be in understanding with that of the insurance company ) constructing the context of the overall procedure.
The users impacted by this new system come from different backgrounds. Therefore their work procedures will endure important accommodations and we have to take these into consideration. The users of the system ( secretaries, nurses, vets, system admin ) have to experience comfy utilizing the new system therefore workshops will be conducted during the system ‘s development. Respecting the DSDM Atern principle the user engagement is extremely of import therefore all the workshops will besides affect at least two of the concluding users. In this instance the Business Ambassador will be one of the vets, the secretary or even one of the nurses. Furthermore the non functional demands must be good documented even if the DSDM pattern does non affect excessively much work done up forepart. But taken into consideration the fact that the concluding client is non needfully an IT individual the preparation conducted should n’t let for more than 2 errors for a 5 minute period. Another facet sing the users impacted is the alteration direction that had to be applied carefully by an authorized individual and besides some user interaction trials should be conducted. Documentation of the system will besides be provided for easy referrals when jobs are encountered.
The undermentioned usage instance diagram shows how the users will interact with the system at the initial constellation. The first measure was to make the system boundaries and happen out who are the histrions and the usage instances scenarios. This is the initial version before holding the consequences of the workshop. Outside the system there are two other systems, the payment one and the centralised database that interact with our chief system.
Figure 8: Use instance diagram ( designed in Jude Community, UML tool ) :
UseCase initial.png
The database system must hold an interface with the payment system, besides authorized by the insurance company. This is the manner the clinic director can supervise if the pet proprietor paid his debt and that all the prescription and audiences are besides paid. In this class I can advert another payment system sing the vets ‘ rewards. The best solution in this instance I think would be to construct a SAP ( System Application & A ; Merchandises ) plan where all the physicians can describe the clip they spend in the clinic and harmonizing to this clip they will be paid.
The clinic can purchase a web site hosting where to deploy all the information that needs to be shared across the UK clinic. This will be a more expensive solution but on the other manus highly dependable. The information will come from the clinic SQL waiter.
Another solution viable in this instance will be for the clinic to get down believing to future possibilities of extension and get down developing a cloud. All the informations will be stored in the clinic little waiters but it will be much easier for the pet proprietors to hold entree to it. Seen from another point of position this would besides be a unafraid solution since the clinic would hold full control over it.
With the same thought of developing farther the concern in a few old ages, the clinic can get down believing about a complete architecture that would offer a new bluish print of the concern. In this instance a possible solution can be TOGAF ( The Open Group Application Framework ) .
The information from old old ages besides has to be imported into the new system. Appointments history for the last 2 old ages could be imported into the new database if there is any compatibility otherwise it would be registered manually.
I chose to name all this possible interfaces because I considered them to be the most of import 1s. However, the human interface remains the most of import interface and this is a good statement to utilize DSDM Atern as this model truly focuses on people.
The database will be developed utilizing MySQL Server 5.0. This is a cost effectual solution, the distributors come up on a regular basis with different updated version and is besides easy to keep.
Web development: for this facet it will be used NetBeans as an IDE for constructing the existent web pages. The linguistic communications used will be: HTML, CSS ( for the page layout ) , XML, Javascript and Java.
System architecture: It will be used 2 different laptops holding the same specifications:
Operating system: Windows 7
Processing velocity: 2.53 GHz
Processor: Intel Core 2 Duo
Random-access memory: 2 GB
The terminal user should be able to utilize the application on all browsers: Internet Explorer version 9, Mozilla Firefox version 4, Google Chrome and Opera. It will besides be available a nomadic platform. Trials will be conducted to look into compatibility and eventual bugs.
The clinic needs a waiter machine on which to run the application. This waiter has to back up the scripting linguistic communications ( CSS, Javascript ) and besides interpret Java linguistic communication. The application will be able to run and be shared across multiple client machines. The clinic ‘s waiter should besides move as a web waiter since it needs a DNS ( Domain Name Server ) and Email Server for the staff to pass on easier and besides maintain these facets related to the clinic confidential. Another portion of the mark environment is the FTP ( File Transfer Protocol ) Server that will let the staff to easy interchange files.
As I mentioned in the old subchapter the concluding user will be able to entree the application utilizing different sorts of browsers: Internet Explorer, Mozilla Firefox, Opera, and Google Chrome.
The operating system has to be Windows XP, Vista or 7.
The procedure of presenting the information from the laptop where is produced to the desktop of the concluding user can be described with the undermentioned image.
Figure 9: The mark environment:
The developer ‘s computing machine
The centralized waiter
Website hosting ( possibly a cloud in the hereafter )
The concluding user ‘s computing machine
Due to the chosen development environment, the KU pet system will hold adequate flexibleness in footings of use. Furthermore, the mark environment supports this construct of flexibleness by offering the chance for the system to accommodate to possible new engineerings. In my sentiment cloud architecture should be adopted in the close hereafter.
The DSDM Atern attack towards garnering the demands requires merely adequate work done up forepart. This attack takes into history the fact that the user ‘s wants may alter at some point and the work done must take them into consideration. Furthermore there are non adequate clip and resources to work for the characteristics wanted. At this point the DSDM model offers a solution: everything increase is clip edge and given a certain prioritisation. The MoSCoW prioritisation offers control over the procedure guaranting that what is compulsory for the system to work, will be included in the concluding consequence.
At this phase of the undertaking we already have the ‘must rich persons ‘ , ‘should hold ‘ and ‘could rich persons ‘ .
KU Pets need to:
Register pet proprietors. ( M )
Input assignment inside informations. ( M )
List all assignments for the coming hebdomad. ( S )
Provide entree to a cardinal database via the Internet. ( M )
Input pet inside informations. ( M )
Input staff information. ( S )
List all staff at a peculiar clinic. ( S )
Report on historical assignments. ( C )
Link payment to insurance company inside informations. ( C )
Attention should be paid to the ‘must rich persons ‘ without which the system would n’t present any concluding consequence. The ‘should rich persons ‘ are besides an of import facet of the undertaking, hence should be a balance between the figure of the demands and their precedence. Having excessively many ‘must rich persons ‘ , would merely jeopardize the characteristic delivered at the terminal of the loop. This state of affairs should be avoided even if the client would desire all the ‘must rich persons ‘ .
Keeping in head that alterations are critical for the well development of a undertaking, we have to be cognizant that they require clip and attempt. Every loop is of import because after its completion, feedback can be provided and the characteristics reviewed. Furthermore, if the timebox can non be delivered within the in agreement clip and cost, the peculiar increase demands to be de-scoped or other subdivisions need to be altered. Flexibility in footings of alteration and demands development is the most of import facet that characterizes the DSDM Atern model.
Iteration 1 of the paradigm “ Register pet proprietors ” .
Figure 10: The place screen of the application, where the user chooses where to travel in instance he clicks on the “ Pet Owners ” .
home_screen.JPG
The user will so be redirected to the Pet Owners tabular array which can hold some records or can be empty. Then the user chinks on “ Add New User ” .
Figure 11: Add new proprietor:
screen2.JPG
The user is so redirected to a new page where they can input the inside informations of the new pet proprietor and so they merely have to snap on the button for “ Add new proprietor ” .
Figure 12: Create new proprietor:
screen3.JPG
After this phase a new user is created and appears in the log tabular array. In the following subdivision the user has the possibility to redact the inside informations of a certain proprietor, add or cancel proprietor.
Figure 10: Show the created user:
screen4.JPG
The paradigm shown to the user is “ Register Owner ” . In order to obtain their feedback and supervise the alterations needed, a paradigm reappraisal signifier was handed to the client to make full in.
Undertaking Name:
KU Pets Veterinary System
Date:
22/03/2011
Iteration Number:
1
Reviewed by:
KU Vets Manager
Part 1: Presentation:
Check:
Remarks:
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Overall Look and Feel
User friendly
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Overall Consistency
Is easy to scroll through it
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Overall Ease of Use
Is intuitive
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Menu saloon
Simple to utilize
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Toolbar
Not really utile
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Title saloon
Short and good coloristic
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Icons
Excessively many
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Controls
Not really intuitive
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Fonts
Easy to read
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Colorss
Good combination of colourss
Likes: I liked the fact that the paradigm is easy to utilize and construe, but some characteristics lack the belongingss I truly need.
Part 2: Navigation:
Check:
Remarks:
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Conforms to User Work Flow
Good instructions that help the user know what they need to snap in order to make a undertaking
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Conforms to User Work Style
Every characteristic is intuitive
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Overall Organization
The colour strategy and buttons are consistent, this will assist the staff to acquire used to the system
Part 3: Functionality:
Check:
Remarks:
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Meets Process Requirements
It does what was intended to make
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Meets Data Requirements
It provides the information we needed
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Satisfies Functional Scope
We can widen some characteristics but the overall is good.
Part 4: Overall Feedback:
Other suggestions:
The overall expression and feel is reasonably good. One of import facet that has to be solved is the degree of item provided so far. For illustration for now we have the name and reference on the same line and it would be better to hold them split in different input Fieldss: last name, foremost name, street name, street figure, station codification, metropolis. This facet would do our application easier to form and read by the terminal user.
After we had a proper feedback from the terminal user some alterations were requested by the director. These are documented in the undermentioned Change Request Forms.
Undertaking name: KU Pets Veterinary system Date: 23/03/2011
Undertaking Manager: Dr. Islam Choudhury
Part 1: Change Request Overview
Request No:
1
Requestor Name:
KU Pets Manager
Requestor ‘s Electronic mail:
t.smith @ hotmail.com
Request Date:
23/03/2011
Type of alteration:
User interface: Input field split for the Register New Pet Owner paradigm.
Reason for alteration:
To do Owner reference and name inside informations more organized and easy to come in for staff. It will besides be easier to happen in the database when we will question it to acquire the information needed.
Required by ( day of the month ) :
27/03/2011
Precedence of alteration:
High
Part 2: Change description ( detailed )
Change description:
Interrupting down the “ Address Field ” in the pet proprietor inside informations screen to hold four different Fieldss for street, street figure, metropolis and postcode alternatively of merely one field for all. The same regulation applies for the name, which will be divided in last name and first name.
Impact if non implemented:
Staff may lose out on certain inside informations of the reference if they are merely come ining it into one field. Questioning the database holding the reference and name organized like this will be much more hard.
Options
No option, this is decidedly the best attack for both sides: the user and the staff.
Part 3: Impact analysis
Impact on range and/or deliverables
This alteration does non impact the range of the undertaking but it decidedly has great impact on the clip the undertaking will be delivered. However this peculiar alteration must be implemented in conformity with the client ‘s demands as it makes it more organized and easy to come in and mention to an proprietor ‘s reference.
Impact on resources and/or quality
This alteration will do the quality of input better.
Impact on clip and cost
The alteration will impact the clip in which the merchandise has to be delivered. However, alteration is ever considered in a DSDM Atern undertaking therefore we have adequate commissariats.
Impact on hardware/software
It will be necessary to construct some new input Fieldss and besides formalize them, hence some more codifications to be written. No impact on hardware.
Hazards
The proof of the Fieldss may non work decently from the first effort hence some more testing could be needed. Therefore more resource involved and more clip.
Part 4: Blessing
Change declaration:
Elena Lepadatu Date: 23/03/2011
Signature
Undertaking name: KU Pets Veterinary system Date: 25/03/2011
Undertaking Manager: Dr. Islam Choudhury
Part 1: Change Request Overview
Request No:
2
Requestor Name:
KU Pets Manager
Requestor Email:
t.smith @ hotmail.com
Request Date:
25/03/2011
Type of alteration:
Functional alteration of the system
Reason for alteration:
The director thinks the system should hold a new demand “ print out bill for the pet proprietor ” with a must hold precedence.
Required by ( day of the month ) :
30/03/2011
Precedence of alteration:
High
Part 2: Change description ( detailed )
Change description:
The system will be able to publish out the bill for the pet proprietor after the audience has taken topographic point.
Impact if non implemented:
The pet proprietor will non hold a elaborate account of the process and the cost of which of the characteristics applied or even of solution or medical specialty used during the intervention.
Options
The secretaries could e-mail the pet proprietor with the elaborate bill and possible methods for paying it. In instance he has any issues with it, he can publish it and come with it in the clinic to inquire for farther information.
Part 3: Impact analysis
Impact on range and/or deliverables
The demands will necessitate to be re-assessed. Since this alteration is a must precedence in the MoSCoW graduated table, other factors such as deliverables, prioritization of the remainder of the demands and timeboxes will hold to be reviewed, so as non to hold excessively many ‘must rich persons ‘ demands.
Impact on resources and/or quality
The quality of the services offered by the clinic will better and the pet proprietors will be more satisfied holding the bill printed and handed in.
Impact on clip and cost
This alteration will hold an impact on the clip spent in that specific timebox. The secretaries need to make foremost the papers and verify it so there is no fiscal error before directing it to the pressman and so passing it to the pet proprietor.
Impact on hardware/software
No impact
Hazards
Other functionality of the system must be dropped or offered a different precedence so we can implement this one.
Part 4: Blessing
Change declaration:
Elena Lepadatu Date: 25/03/2010
Signature
Undertaking name: KU Pets Veterinary system Date: 27/03/2010
Undertaking Manager: Dr. Islam Choudhury
Part 1: Change Request Overview
Request No:
3
Requestor Name:
KU Pets Manager
Requestor ‘s Electronic mail:
t.smith @ hotmail.com
Request Date:
27/03/2010
Type of alteration:
Functional alteration of the system
Reason for alteration:
The director of the clinic thinks that “ List all assignments for the coming hebdomad ” should be a ‘must have ‘ characteristic in the system even though it was originally prioritised as a ‘should hold ‘ .
Required by ( day of the month ) :
05/04/2010
Precedence of alteration:
High
Part 2: Change description ( detailed )
Change description:
The system must be able to name all assignments for the coming hebdomad
Impact if non implemented:
It will be more hard without this demand for the staff admin, the secretaries and nurses to be after the following hebdomad ‘s activities. It will be helpful to hold a better organisation within the clinic.
Options
Alternatively all naming.all the assignment for the whole hebdomad, it can expose the appointment day-to-day, what happens the following twenty-four hours at the terminal of the current one.
Part 3: Impact analysis
Impact on range and/or deliverables
The demands will necessitate to be re-assed. Since this alteration is a must to be implemented, other factors such as deliverables, prioritization of demands and timeboxes will hold to be reviewed.
Impact on resources and/or quality
The quality of the clinic in footings of planning, forming and avoiding holds will be improved.
Impact on clip and cost
Thingss will be better organized over clip but at the beggary we will hold a longer timebox in which to implement this demand.
Impact on hardware/software
This has an impact on the package since the database should successfully be able to manage the question and choice appropriate Fieldss from the database for the approaching assignments.
Hazards
We will hold excessively many demands with a ‘must have ‘ prioritization. Some other requirement/s will hold to be dropped.
Part 4: Blessing
Change declaration:
Elena Lepadatu Date: 27/03/2010
Signature
After the alterations have been documented, the category diagram will besides be modified as follows ( Figure 12 ) . The “ registry Pet Owner “ paradigm alterations every bit good, in order to follow with the new demand. I implemented the initial alteration proposal, dividing the initial field in four different Fieldss as this would be easier to utilize by the staff and besides easier to register and afterwards question the database.
Changes in the paradigm: the name and reference Fieldss have been changed harmonizing with the petitions.
screen5.JPG
Figure 12: Class diagram after the alteration:
class_final.png
As mentioned in the alteration petition we can non hold all the demands of the system set up with a ‘must have ‘ precedence. This would do our bringing on clip and budget about impossible. The timeboxes will be affected by these 2 new demands that were approved to hold a ‘must have ‘ precedence on the MoSCoW graduated table: print out bill for the proprietor and list all assignments for the coming hebdomad. In this scenario a feasible solution is to alter the position of the undermentioned demands: “ Report on historical assignments ” and “ link payment to insurance company inside informations ” to a ‘wo n’t hold ‘ precedence. This alteration will let us to alter the ‘should rich persons ‘ such as ‘Input staff information ‘ and ‘list all staff at a peculiar clinic ‘ to a ‘could hold ‘ precedence so as to present the two approved alterations as a ‘must have ‘ . In this manner the system will carry through at its maximal capablenesss, supplying existent concern demands for the KU Vets Clinics. A alteration will besides be notice in the usage instance diagram presented in the following figure.
The new set of demands is:
KU Pets need to:
1. Register pet proprietors. ( M )
2. Input assignment inside informations ( M )
3. List all assignments for the coming hebdomad. ( M )
4. Supply entree to a cardinal database via the Internet. ( M )
5. Input pet inside informations. ( M )
6. Input staff information. ( C )
7. List all staff at a peculiar clinic. ( C )
8. Print bill for the proprietor. ( M )
Figure 13: Use Case Diagram after alterations have been accepted:
UseCase final.png
Change for functional prototype.JPG
Appendix:
Undertaking name: KU Pets Veterinary system Date: 20/03/2011
Undertaking Manager: Dr. Islam Choudhury
Section 1: Change Request Overview
Request No:
Requestor Name:
Requestor Email:
Request Date:
Type of alteration:
Reason for alteration:
Required by ( day of the month ) :
Precedence of alteration:
Section 2: Change description ( detailed )
Change description:
Impact if non implemented:
Options
Section 3: Impact analysis
Impact on range and/or deliverables
Impact on resources and/or quality
Impact on clip and cost
Impact on hardware/software
Hazards
Section 4: Blessing
Change declaration:
Signature Date:
Protype Review Form
Undertaking Name:
& lt ; Project Name & gt ;
Date:
& lt ; MM/DD/YYYY & gt ;
Iteration Number:
& lt ; Number & gt ;
Reviewed by:
& lt ; Name & gt ;
Presentation
Chk:
Remarks:
Overall Look and Feel
Overall Consistency
Overall Ease of Use
Menu saloon
Toolbar
Title saloon
Icons
Controls
Mnemonicss
Fonts
Colorss
Likes:
Suggestions/Objections:
Navigation
Chk:
Remarks:
Conforms to User Work Flow
Conforms to User Work Style
Overall Organization
Functionality
Chk:
Remarks:
Meets Process Requirements
Meets Data Requirements
Satisfies Functional Scope
Part 4: Overall Feedback:
Other suggestions:
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