Contemporary Business Systems Environment Of The Healthcare Industry

Data Collection Procedure

The foremost determination of the paper is to focus on the contemporary business systems environment of the healthcare industry. Like every other industry, healthcare business environments also have numerous issues in their working environment in terms of the security of the private network, processing of the invoices and payments, deal with the issues faced by the consumers of the industry, payment models which has to be followed in the business environment and the competitive advantage which the environment must have in order to have a better market position. This paper will be having numerous units and each of the unit will be having its own significance (Liu, 2018).  The paper will be discussing the description of a significant trend in the healthcare industry which is the incorporation of the Healthcare Information System. The ensuing unit of the paper will be discussing the research approach and the methodology of this report. 

The prime objective of this unit of the paper will be discussing the data collection procedure of this assignment. It can be said that the secondary data will be considered in this paper as data will be collected from the peer-reviewed journals from Google Scholar. The data collection procedure of this assignment will be also done using the grey literature. The digital investigations will play a huge role in the data gathering process of this report. The use of the different types of Healthcare Information Systems can be also understood using the BABOK guide. The BABOK guide will be also very much helpful to understand the importance of change management from conventional advanced systems were used in the hospital environment to the latest Healthcare Information Systems. The following unit of the paper will be discussing the detailed description of the trend which is followed in the healthcare business environment. The next unit of the paper will be discussing the detailed description of the use of the healthcare Information System from the point of view of reputed scholars.

As mentioned by Zhang et al. (2017), the contemporary business environment of the healthcare organizations is increasingly becoming competitive each day as new technologies are being incorporated each day replacing the legacy systems in the hospital environment. The application of the Information System is placing the healthcare organization in a much better position according to the researcher (Butler & Ko, 2015). The researchers of this paper stated that the incorporation of the Information System needs to be done in a planned order using the IT governance plans as it will be very much important to deal with the complexities of change management.

Trend of Healthcare Information System Application

According to Sittig & Singh (2015), the significant trend for the use of the Information System in the healthcare business environments involves the different aspects of the installation procedure of the IS, strategies adopted by the market competitors. The researcher stated that the contemporary security environment of the incorporation of the IS has to ensure the security and safety of the organizational assets and also should be enhancing the existing service offered by the organization. Considering the growing complexities in terms of the technologies used in the healthcare industry, it can be said that social business concepts have to be seriously considered by the shareholders of the organization as stated by the researcher.  The incorporation of the new healthcare Information Systems such as the Clinical and Administrative Systems has to be considered using all the available resources such as the human resources and the capital resources as mentioned by the researchers (Rana et al., 2016). The researcher also stated that the incorporation of the new IS has to be done in such a way so that there are no real issues in dealing with the market conditions. 

According to Yue et al. (2016), the incorporation of the Healthcare Information System in the healthcare business environment will be very much important to data the business data of the organization which are circulated between the different stakeholders of the organization. The electronic medical records of the healthcare organizations are very much beneficial for the organization as it helps them to improve efficiency and productivity. The researcher mentioned that the health records of the patients have to be protected from being altered. The incorporation of the IS will be very much important in the business system environment as it will help the organization to have a competitive edge over the other organizations (Namada, 2018). The researcher stated that the needs and requirements of the consumers of healthcare organizations are improving each day. In order to deal with the challenges, it can be said that the IS not only helps the organization to improve the business processes but also helps them to have global exposure. The researcher stated that the application of the Information System is increasing every year as the recent patches released by the Information helps the healthcare organization n to deal with the security threats such as ransomeware.

According to Parah et al. (2017), the incorporation of the different types of Healthcare Information System can be very much useful to manage the different stakeholders of the organization as well such as the external stakeholders like the provider of the raw materials. The healthcare facilities, insurance plans, purchase of the healthcare products are all improved with the help of the Healthcare Information System (Dziak, Jachimczyk & Kulesza, 2017). The application of the Healthcare Information System can be also very much useful for the consumers of this organization as it allows them to check the availability of the doctors, nurses and other healthcare facilities. The succeeding unit of the paper will be discussing the challenges associated with the introduction of new healthcare IS in the business environment of a healthcare organization. 

Challenges Associated with Incorporation of New Healthcare IS

Considering the contemporary business system environments it can be said that the incorporation of the Healthcare Information System has numerous challenges associated with it which will be discussed in this unit of the paper. The primary challenge of the use of the Healthcare Information System is the huge amount of initial investment which is required from the primary shareholders of the healthcare facility. The secondary challenge of the use of the Healthcare Information System is the maintenance of the Information System for which professional IT team has to be maintained in the healthcare business environment (Pye et al., 2015). The other challenge of the incorporation of the Information System in the hospital system environment is adapting to the change for the employees of the organization. Managing the change is a very important challenge for the management team of the healthcare environment as the few of the employees of the hospital environment may not have any idea about the functionality of a Healthcare Information System.

Managing the stakeholders of the healthcare organizations to deal with the complexities of the health information system is the other challenge for the management team of the health care organizations. The stakeholders associated with the incorporation of a healthcare information system in healthcare are mentioned in the following table.

Stakeholders	Type of stakeholder	Designation in the project
IT governance plan	Internal stakeholder	Planning the entire project from the initial phase to the completion phase.
Project managers	Internal stakeholder	Management of each of the business processes which will be using the healthcare information system.
Internet service providers	External stakeholders	Provides active high-speed internet connection for the Information System.

Table 1: Stakeholders of the project

(Created by the author)

The stakeholder of this project can be managed using the Edward Freeman stakeholder theory which as it will be very much useful to maintain the moral values of the stakeholders associated with the project. Thus stakeholder theory can be very much useful to address both the internal as well as the external stakeholders of the healthcare facilities and at the same time, corporate social responsibility can be achieved if this theory is applied for managing the above-discussed stakeholders. The following unit of the paper will be discussing the business opportunities after the installation procedure of the healthcare IS.

The business opportunity of the incorporation of the healthcare Information System in a healthcare environment depends a lot on the methodology for the installation procedure of the Information System. The implementation plan has to be done in such a way so that it can consider all the future implication of this technology (Barr et al., 2018). The implementation plan which can be beneficial for the organization is presented. 

The selection of the appropriate healthcare information system in the business environment is a huge concern for healthcare business environments. The use of the healthcare information system has to be aligned with the mission and vision of the organization so that the desired results are obtained from the systems. The other consideration of this project is the cost associated with the incorporation of the healthcare information system as huge initial investments are required by the management team of this organization (Wang et al., 2018). The security of the new Information System in the business environment of a healthcare organization may involve numerous privacy and security issues such as the risk coming security threats such as ransomware where the business and the health records may be encrypted by the ethical or the hackers. These kinds of privacy issues can have a direct negative impact on the reputation of the organization in the global market. The needs and requirements of the information system have to be monitored very cautiously by experienced professionals which have to be maintained by this organization. The ethical and the social issues associated with the application of the healthcare Information System must not be ignored by the senior management team of the healthcare organizations (Yang et al., 2015). The social obligation of the Health Information System is the rights and obligations of the employees of the organization. The property rights and the quality of services offered by the new system considering the environmental regulations are the other consideration of the use of this technology in the business environment of the healthcare industry. Privacy and the confidentiality of the data which are processed in the healthcare information system have to be maintained by the stakeholders associated with this new system.

Stakeholder Management

The incorporation of the new healthcare Information System can be very much beneficial for the health care business. The impact of using the healthcare information system will be discussed in this unit of the paper. The primary impact of the use of the healthcare Information System is the reduction in the paperwork for the organization. The traditional and the conventional ways to manage the business process of the healthcare industry using handwritten documentation can be replaced using the healthcare Information system as it will help them to store every data and every transaction in a digital manner (Gope & Hwang, 2016). The arrival and the departure time of the doctors and the surgeons can be tracked using the latest patches of the healthcare information system. There are lots of complaints coming from the clients regarding the procedure of the technique will be used for the treatment purposes, this is a huge challenge for the senior management team of the healthcare organizations which can be solved purposefully using the new healthcare information system (Jiang et al., 2016). The business data which are circulated between the floor managers of the organization with the different stakeholders of the organization such as the provider of the latest technologies which are used in the operation rooms and the internet service providers. Co-ordination between the internal stakeholders of the organization can be also significantly improved using the Healthcare Information System, at the same time it can be also said that accuracy and transparency in the business transactions in terms of the finance required for the management team of the organization can be also understood by the consumers of the organization. There are lots of issues coming from the consumers of the organization in terms of the unnecessary tests which are conducted on the patients due to the unavailability of doctors. The decision making of the organization can be also improved using the application of the heathcare Information System (Amankwah-Amoah & Wang, 2019). The doctors of the organization can communicate with the patients and the relatives of the patients with the help of the mobile version of the Healthcare Information System. The cost and risk of ineffective medication can be also minimized with the help of this Information System.

The structured implementation of the healthcare Information System can be very much useful in terms of business operations management as well. All the reasons for which the healthcare organizations have a competitive advantage over each other in terms of the increased profitability of the business, better quality service, understanding the needs and requirements of the consumers of the industry are improved with the incorporation of a new healthcare Information System (Laudon & Laudon, 2016). The core strengths of the organization along with the business opportunities of the organization can be also identified with the help of the new system. Like most of the business organizations, the healthcare Information System can be also very much important to manage the different stakeholders of the organizations in terms of the service offered by the organization.

Business Opportunities of Healthcare IS Incorporation

The incorporation of the healthcare Information System can be open the opportunity of the incorporating many other technologies in the business environment of a healthcare organization such as the artificial intelligence (Howell et al., 2016). Managing the insurance packages and the other health policies of the customers of this business can be done in a more professional manner with the help of this Information System. The introduction of the new IS can have a significant impact both on the national as well as in the organization culture as well as the employees may feel motivated due to their enhanced facility provided by the new IS.

The application of the healthcare Information system can be very much beneficial for the employees of the organization as well as it will help in minimizing the number of faulty treatments. The issues associated with the legacy systems used in healthcare organizations can be also minimized using the new healthcare Information Systems (Blahová Palka, & Haghirian, 2017). One of the most significant impacts of the incorporation of the IS is maintaining health equity for all the stakeholders of the business. The healthcare practitioners can be also very much benefitted if this new system can be incorporated into the business environment of a healthcare organization. The following unit of the paper will be presenting the conclusive units of the paper. 

Conclusion

The paper concludes the impact and effectiveness of the incorporation of a new healthcare Information System in the business environment of a healthcare organization. The research approach and methodology of this paper is from peer-reviewed journals from Google Scholar as well as from the BABOK guide. The paper also presents the implementation plan of the system using a flowchart diagram. The detailed description of the significant change regarding the introduction of the new healthcare Information System can be determined from this paper as well. The challenges which will be faced by the management team of the healthcare organization before and after the installation procedure of this new system was also discussed briefly in this paper. Opinion of different researchers about the description of the current market trends of the use of new IS can be also understood from the paper as well. The challenges associated with the installation procedure of the new IS such as maintaining expert IT professional in a business environment and huge investments can be also settled from this paper. The designation of the stakeholders has been presented in a tabular form in this paper as well. The business opportunities of the organization after following the proposed implementation plan was also determined from the paper as well. The consideration which has to be dealt with for the introduction of the new IS such as managing the cost with the other expenses of the organization can be concluded from the report as well. The report helps in understanding the impact of the use of healthcare IS in the business environment of a healthcare organization in terms of the improved quality of services offered by the organization and the benefits for the internal stakeholders of the organization. Thus the paper can be very much useful to understand the importance of the introduction of an Information System in a contemporary business system environment. 

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