Explain Continuous Improvement and Total Quality Management process (PDCA Cycle) in detail including its philosophy and practices.
In this paper, decision making under uncertain conditions are defined and the impacts of the decision making under uncertainty. This report is all about the uncertainty in an engineering firm while developing a project. Sometimes, engineers have to take an early decision by uncertainty. The plan, check and act theory is also described in this report in details. PDCA is explained on the basis of philosophy and the practices.
Uncertainty is the most important factor for the decision making in engineering. In engineering, it is very hard to predict all the conditions. Some conditions are uncertain when a project is being developed. Most things can be certain. Only the condition which has happened in the past, those are certain but which yet not happened creates an uncertain condition. A complete project development life cycle is followed by engineers while developing a project.[1]
Uncertainty is the condition of the wrong output or the condition where an unpredictable outcome comes.
The abbreviation for the continuous improvement process is CIP. It is the way to improve the quality of the project or the service application. The continuous improvement process o improves the process and service under comes the continuous improvement process. There may be positive and negative, both type efforts. It is also helpful to increase the efficiency of the company [2].
Mostly, Meta process of continuous improvement is used for most management system such as for project management and quality management. Continuous improvement process is the way to manage the quality that follows the quality assurance method to manage the quality. Continuous quality improvement mostly focuses on the process more than the individuals. It is necessary to promote the needs for objective data to improve the process of the quality management. Continuous quality improvement is the strategy and the philosophy of management by using which various issues can be resolved. Improving quality indicates the increasing level of the customer satisfaction.[3]
It is helpful to achieve the success through meeting the requirements of those we serve. By using the scientific method, it is easy to sustain the continuous improvement making small changes through this process.
Total quality management is the process to manage the quality of the product, service or any project application. Quality management is the step of the project development life cycle. Total quality management is carried out to improve the quality of services provided by a company. Total quality management is the term to describe the approach of the management long term success.[4]The customer satisfaction is the most important point to be taken. Total quality management is rational to the customer satisfaction. The total quality management can be improved only when all the staff or the employees of the company put their efforts to improve the quality o the product or the services. Total quality management involves the various processes such as improving the work environment, quality of the services and the products.[5]
Apart from this, some principles of the total quality management are given here.
Total quality management is the system of management to focus on the customer satisfaction. All the employees of a company have to work devotedly if they want a continuous improvement in the organization. There is a strategy that is used for the total quality management that is the effective communication among the employees to integrate the discipline of quality into all the activities and culture of the organization.[6] If the organization is the customer-focused then they can improve their product and services continuously because of the increasing expectation of the customer. The second principle is that all the employees should actively participate to achieve the goal of the company. If, all the employees will actively participate then the organization can move forward with a high degree of customer satisfaction.
The third principle of the total quality management is the process centered. It depends on the way of thinking of the employees and the management. To provide the best software, the engineers of the company should think about all the fact which may affect the results of the project. To take the input from the external or internal supplier and then transform that input to get a targeted output is a series of the step of a process. Total quality management is the horizontal process which interconnects all the functions. Micro process is one process of the TQM that is used.[7]
Micro process is used for the large process to develop an error free software. Strategy and systematic approaches are the two approaches which are very helpful to achieve the mission and goal of the company by achieving the targeted output of a project. According to the given details, it is clear that total quality management is the process of the continuous improvement by the use of PDCA cycle.
PDCA stand for the planning, do, check, Act. In the planning phase, the engineers decide what they will do in the project. In the development phase, the code of the project is developed, in check phase, the code will be reviewed whether it I right or not. In the last phase of PDCA that is acting, all the activities are defined that done in the do phase. This is a continuous process of improvement. In this, the process of the improvement never end.[8]
PDCA is somehow related to the spiral development approach which is used in various areas such as software development. It provides an effective and practical approach to solve the problems and to change the decision taken under uncertainty.
PDCA is also used in aerospace. It is also known as Deming cycle and Shewhart Cycle in practice. It is also important to find out all the factors which needs improvement and contributes a lot to improve the working environment and the quality of services of any organization.
There are five examples of the making an uncertain decision and PDCA given.
Conclusion:
The PDCA process is very necessary for the improvement in the company. There is uncertainty in an engineering project. Sometimes, more than one result of a project is predicted at the time of development. It is difficult to predict which result will come. It is not easy to predict the final result of the project, so an uncertain condition exists. At the time of the development of the project, PDCA process can be used to make a certain result[12]. A continuous improvement process for any service and product can be achieved by using plan, development, check and act process.
The goal of the company can be achieved by using PDCA. In short we can say that, an uncertain decision making can occur at the time of development of any project, because to predict future is very uncertain. So, by using the PDCA process in the engineering project, the product and services can be improved which is very helpful to achieve the goal of the company. Engineers need to research the market and then they should use the PDCA cycle to improve the project and make that flexible and efficient.
Auer, R., 2015, October. USING PLAN DO CHECK ACT (PDCA) QUALITY IMPROVEMENT CYCLES TO IMPLEMENT PREVENTION RECOMMENDATIONS AMONG PRIMARY CARE PHYSICIANS IN SWITZERLAND. In 37th Annual Meeting of the Society for Medical Decision Making. Smdm. Auer, R., 2015, October. USING PLAN DO CHECK ACT (PDCA) QUALITY IMPROVEMENT CYCLES TO IMPLEMENT PREVENTION RECOMMENDATIONS AMONG PRIMARY CARE PHYSICIANS IN SWITZERLAND. In 37th Annual Meeting of the Society for Medical Decision Making. Smdm.
Candas, B., Jobin, G., Dubé, C., Tousignant, M., Abdeljelil, A.B., Grenier, S. and Gagnon, M.P., 2015. Barriers and facilitators to implementing continuous quality improvement programs in colonoscopy services: a mixed methods systematic review. Endoscopy International Open.
Goetsch, D.L. and Davis, S.B., 2014. Quality management for organizational excellence. pearson.
He, J., Zhang, Y., Li, X. and Shi, P., 2012. Learning naive Bayes classifiers from positive and unlabelled examples with uncertainty. International Journal of Systems Science, 43(10), pp.1805-1825.
Hunter, S.B., Ober, A.J., Paddock, S.M., Hunt, P. and Levan, D., 2014. Continuous Quality Improvement (CQI) in Addiction Treatment Settings.
Jormanainen, I. and Koveshnikov, P.C.A., 2012. International activities of emerging market firms. Management International Review, 52(5), pp.691-725.
Ki, E.J., Kim, J.N. and Ledingham, J.A. eds., 2015. Public relations as relationship management: A relational approach to the study and practice of public relations. Routledge.
Knight, F.H., 2012. Risk, uncertainty and profit. Courier Corporation.
Moore, J., 2013. Pecuniary Externality through Credit Constraints: Two Examples of Uncertainty.
Oakland, J.S., 2014. Total quality management and operational excellence: text with cases. Routledge.
Sallis, E., 2014. Total quality management in education. Routledge.
Walter, C.A., McCoyd, J.L. and Walter, P.C.A., 2015. Grief and loss across the lifespan: A biopsychosocial perspective. Springer Publishing Company.
Essay Writing Service Features
Our Experience
No matter how complex your assignment is, we can find the right professional for your specific task. Contact Essay is an essay writing company that hires only the smartest minds to help you with your projects. Our expertise allows us to provide students with high-quality academic writing, editing & proofreading services.
Free Features
Free revision policy
$10Free bibliography & reference
$8Free title page
$8Free formatting
$8How Our Essay Writing Service Works
First, you will need to complete an order form. It's not difficult but, in case there is anything you find not to be clear, you may always call us so that we can guide you through it. On the order form, you will need to include some basic information concerning your order: subject, topic, number of pages, etc. We also encourage our clients to upload any relevant information or sources that will help.
Complete the order form
Once we have all the information and instructions that we need, we select the most suitable writer for your assignment. While everything seems to be clear, the writer, who has complete knowledge of the subject, may need clarification from you. It is at that point that you would receive a call or email from us.
Writer’s assignment
As soon as the writer has finished, it will be delivered both to the website and to your email address so that you will not miss it. If your deadline is close at hand, we will place a call to you to make sure that you receive the paper on time.
Completing the order and download