CSL Global group is a biotherapeutics specialty company, which provides services in Australia, Switzerland, Germany, America, and the UK. The company employs more than 16,000 workers in over 30 countries (csl.com.au 2016). Macquarie group, on the other hand, is the leading provider of funds, investment, advisory and financial management services to the major financial centers around the world (macquarie.com/au 2016).
The project aims at comparing and contrasting the business processes of the two companies based on their mission statements, values of the organization, stakeholders and corporate social responsibilities in the market. The project also aims at analyzing whether the companies are meeting with the SMART objectives and goals.
CSL
The biotherapeutics specialty company aims at developing biotherapies, which are innovative and are helpful in saving lives of people having life threatening medical conditions. The focus of the company is on the life-cycle management, safety of product portfolio and new product development (csl.com.au 2016). The company is eager to invest on its Research and Development sector in the future such that to incorporate the latest technology within its product development process. The company has also a strong commitment for the funding of the innovative medical products in order to fulfill the medical needs of the patients in the future.
The aim of the Macquarie group is to diversify its business process, which could be covering a wide range of capital and advisory markets, trading, asset finance, funds management and other financial sectors in the market. This integration of the diversity of the operations together with a strong risk management framework and strong capital positions has put the company to an unbroken competitive advantage in the market. Adopting the name of its creator with the holey dollar as its symbol, the company aims at incorporating its quest of practical approaches in order to generate profitable outcomes (macquarie.com/au 2016).
Goal 1: Developing and diversifying the business process |
|
Key Component |
Objective |
Specific |
CSL- developing biotherapies, which are innovative Macquarie- diversifying business process conering a wide range of financial sectors |
Measurable |
CSL- fulfill the medical needs of the patients Macquarie- generate profitable outcomes |
Achievable |
CSL- Yes, by incorporating the latest technology within the product development process Macquarie- Yes, by integrating the diversity of the operations together with a strong risk management framework |
Realistic |
CSL- invest on Research and Development sector Macquarie- integration of the diversity of the operations with a strong risk management framework |
Time-Bound |
CSL- Within few years Macquarie- As soon as possible |
|
|
SMART objective: to maintain strong position by gaining competitive advantage in the market |
Source: Created by author
CSL
The company look for synergies with existing business units and consider opportunities in the therapeutically categories that could help in improving the unmet medical needs of the patients. The business operations of the company integrates a well characterised properties, well validated data and a defined mechanism of action that has helped it in gaining A strong intellectual property position in the market (csl.com.au 2016). The company also conducts clinical trials and scientific advisory panels in order to develop capabilities for supporting the early stage research opportunities in the market (Grüne et al 2014).
Macquarie integrates opportunity, accountability, and integrity principles within its business approach in order to realize the benefits of its stakeholders (macquarie.com/au 2016). The company encourages ingenuity, innovation and entrepreneurial spirit within its stakeholders such that to enable them to achieve and succeed in the long run. The company realizes the significance of opportunity and integrates the same to be a part of its team members. The company also believes in maintaining its standards and taking responsibility for all the action of its stakeholders while making business decisions. The company also incorporates high ethical standards within its business culture such that to earn the trust of its stakeholders.
Goal 2: Integrating opportunities and various principles within the business approach |
|
Key Component |
Objective |
Specific |
CSL- synergies with existing business units Macquarie- integrating opportunity, accountability, and integrity principles within its business approach |
Measurable |
gaining a strong intellectual property position in the market |
Achievable |
CSL- integrating a well characterised properties, well validated data and a defined mechanism of action Macquarie- maintaining its standards and taking responsibility for all the actions while making business decisions |
Realistic |
CSL- clinical trials and scientific advisory panels Macquarie- Stakeholders are the main resources |
Time-Bound |
CSL- Within a few years Macquarie- Within a few years |
SMART objective: to develop capabilities for supporting the opportunities in the market |
Source: Created by author
CSL
CSL group integrates the Corporate Social Responsibility (CSR) in order to conduct its business processes in an ethical way. This integration of the Corporate Social Responsibility within the business process also help the company in contributing to the social, economic, and environmental well-being of its communities as well. The various CSR priority areas of the company include the Research and Development, therapeutic, working, biomedical, and other business environment (csl.com.au 2016). The company also implements the business practice codes that help in guiding and shaping the way it conducts its business process. Moreover, the Corporate Responsibility Steering Committee helps in driving integration, awareness, and improvement of the CSR throughout the company.
Macquarie group
Macquarie group integrates the Environmental, Social and Governance (ESG) commitment in its business processes which helps the company in focusing on the areas that are considered material to its business (Kuszewski and Crowther 2012). Macquarie group also implement specific Code of Conduct, which deals in the areas reflecting the risk and opportunities for the company. The business and the issues of interest of the company’s stakeholders identify this code of conduct as followed by the company as well (Klettner, Clarke and Boersma 2014). The code of conduct governs the various economic, social, and corporate factors for the company including the environment, workplace, markets, stakeholders, and the sustainability of the company in direct operations as well.
Goal 3: Include the CSR in the business areas which are considered material to the business |
|
Key Component |
Objective |
Specific |
CSL- priority areas of the company include the Research and Development, therapeutic, working, biomedical, and other business environment Macquarie- focusing on the areas that are considered material to its business |
Measurable |
CSL- improvement of the CSR throughout the company Macquarie- enhanced sustainability of the company |
Achievable |
CSL- prioritizing the areas of the company include the Research and Development, therapeutic, working, biomedical, and other business environment Macquarie- integrating the Environmental, Social and Governance (ESG) commitment in its business processes |
Realistic |
CSL- Corporate Responsibility Steering Committee Macquarie- Environmental, Social and Governance (ESG) committee |
Time-Bound |
Within a year |
SMART objective: to govern the corporate factors in order to gain sustainability in the market |
Source: Created by author
CSL
The stakeholders of CSL group include the shareholders, employees, governments, investors, and suppliers. CSL implements polices that governs the directors and employees towards the ethical concerns in the situations of potential conflict of political involvement, interest, financial inducements and bribery. The company commits to operate with the highest integrity such that to gain the trust of its stakeholders and infuse confidence in them. The company has engaged with NAVEX, which helps, in facilitating the reporting of the queries and concerns of the stakeholders of the company (csl.com.au 2016). This engagement of NAVEX promises in investigating and resolving the concerns and issues of the stakeholders.
With the experienced Board members and business leaders, Macquarie aims at delivering long-term profitability and returns to its stakeholders by implementing the standards corporate governance and managing the market risks. The stakeholders of the company includes is the investors, clients, suppliers, governments, employees and the wider community. The company incorporates the environmental, social and governance (ESG) commitment that reflects on the responsibility for its clients and communities and stakeholders as well (macquarie.com/au 2016). The company believes in building strong relationships with its stakeholders fro maintaining trust and enhancing the business performance as well.
Goal 4: Gaining trust and confidence in the stakeholders |
|
Key Component |
Objective |
Specific |
operating with the highest integrity such that to gain the trust of its stakeholders and infuse confidence in them |
Measurable |
CSL- implements polices that governs the directors and employees towards the ethical concerns Macquarie- long-term profitability and returns to its stakeholders |
Achievable |
CSL- implements polices that governs the staheholders towards situations of potential conflict of political involvement, interest, financial inducements and bribery. Macquarie- |
Realistic |
CSL- engagement with NAVEX for facilitating the reporting of the queries and concerns Macquarie- Establishing Environmental, Social and Governance (ESG) committee |
Time-Bound |
Within a year |
SMART objective: to enhance the business performance of the stakeholders |
Source: Created by author
The project is an assessment of the business process of two companies, which helps in applying to the understanding of the impact of the same within the organizations. The comparison of the business processes of the companies is based on the mission statements, values, stakeholders, and Corporate Social Responsibility of the organizations. The comparisons include the analysis of the business goals and objectives of the organizations in respective of the Smart objectives. This comparison of the organizations is conducted in order to check whether their business goals are meeting with the SMART objectives in the long run.
csl.com.au, (2016). CSL Ltd is a leader in plasma protein biotherapeutics. [online] Csl.com.au. Available at: https://www.csl.com.au/about [Accessed 11 Aug. 2016].
Grüne, G., Lockemann, S., Kluy, V. and Meinhardt, S., 2014. Business Process Management within Chemical and Pharmaceutical Industries.
Klettner, A., Clarke, T. and Boersma, M., 2014. The governance of corporate sustainability: Empirical insights into the development, leadership and implementation of responsible business strategy. Journal of Business Ethics, 122(1), pp.145-165.
Kuszewski, J. and Crowther, Y., 2012. Canada and the green economy.
macquarie.com/au, (2016). Company profile | Macquarie Group. [online] Macquarie.com. Available at: https://www.macquarie.com/au/about/company [Accessed 11 Aug. 2016].
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