Demonstrate high level of interpersonal, verbal and written communication skills.
Interpersonal, verbal and written communication has great significance for nurses. Communication skills are required to interact with other and for the distribution of information. Language is used for communicating and the primary communication skills are reading, writing, speaking and listening. In a more sophisticated way, communication can also be considered as ‘transformation of information’. The interpersonal communication is the face to face communication that helps individual to communicate their feelings, thoughts and emotions. I have effective interpersonal communication skills to interact with patients.
This kind of communication could be verbal and non-verbal (Wright, 2012). Similarly verbal and written communication is also the form of interaction in different ways. During my placement I had demonstrated effective and efficient communication skills. For example, during my placement in communicated effectively with patients for rapport building, with staff and members of multidisciplinary team to promote collaboration appropriate documentation of patient records and handovers. My communication skills helped me to in creating patient friendly environment. With effective written communication skills the appropriate transfer of information took place during handovers by communicating proper information about patients. All theses communication skills are the essential part of my nursing practice, as it helps me in maintaining the therapeutic nurse-patient relationship. Therefore, effective communication is very essential for the health care professionals.
Demonstrate clinical knowledge and clinical problem solving abilities.
Clinical knowledge is the efficiency in the clinical skills. Clinical knowledge is the ability that nurses gain thorough getting education and being trained as the nurses. I was able to demonstrate Clinical knowledge through working in collaborating and coordinating with other professionals to provide well-managed care to the patients (Morton et al, 2017). I have ability to use Clinical knowledge that allows promoting the evidence based interventions and also enables to use effective educational resources to help patients and their families. For example, I demonstrated clinical knowledge by integrating the theoretical knowledge in preparing care plans for the patients. Clinical knowledge also promotes accountable and responsible care (Tanner, 2006). Through clinical knowledge, I focused on building successful teams and by promoting responsible and accountable environment.
Clinical problem solving is a very significant skill that is also considered as the deductive reasoning process. Problem solving makes take time and efforts, but it encourages nurses for getting involved with critical thinking (Choi, Lindquist, & Song, 2014). I demonstrated clinical problem solving skills by considering the health assessment and health history of the patients for future care plans. I also focused on reducing and mitigating medical errors in healthcare setting. Therefore, I encouraged the staff members to follow the medication related policies and to check patient’s identity, dose and time of dose to avoid medication errors. The risk management is also a part of problem solving. Therefore, the risk of medication errors was well managed during in earlier placement with the help of collaboration, as it also involves brain storming, planning and implementation of new ideas.
Demonstrate ability to work within a team.
Working in a team is a very important ability of the nurses that encourage them for problem solving and brainstorming. Effective teamwork in healthcare setting can help in providing immediate and positive impact on patients. I have worked as the part of a team earlier and I understand the importance of the great teamwork. For working within time, I always encouraged people to be clear about their roles and responsibilities. For example, for providing complex care to the patients in ICU, who were vulnerable to co-morbidities, multi-facet team work helped to improve their health outcomes. I also made teams, which included nursing staff, primary care team and allied health workers for providing effective care to older patients. I am always aware and mindful about my role and roles of others within the team. This is because; it will help in getting successful outcomes. I was aware that change in team building process may create conflicts. Therefore, I used various communication techniques and support techniques. I am a person, who understands the importance of ‘cultivating positive relationships’ (Finkelman, 2015) at the workplace. For working within a team, I promoted safe work practice, trust, effective communication and positive team relations.
An understanding of professional, ethical and legal requirements of the Registered nurse and midwife.
The role of registered nurse is very important in providing quality care to the patients. Registered nurse and midwives use the clinical knowledge, clinical judgment, and reasoning and communication skills for demonstrating high level of practice standards. For the professional requirements the roles and responsibilities are required to be clearly defined (Birks et al, 2013). I used professional skills by appropriate patient assessment and developing proper care plans. The registered nurses and midwives have to support their practice with professional, legal; and ethical requirements. These requirements include maintaining therapeutic and supportive relationships with the patient within professional boundaries (Choi, Lindquist, & Song, 2014). I also demonstrated knowledge of the legal frameworks standards and competency skills that registered nurses have to follow, by providing safe care, competent, culturally appropriate care to the patients. I also have the capability to follow the policies and procedures of the healthcare setting for working under the ethical framework. Codes of conduct and codes of ethics are significantly followed to demonstrate ethical practice skills.
Demonstrated understanding of the role of Registered nurse or Midwife in applying continuous improvement and quality and safety.
I have a very sound understanding of the role of Registered nurse or Midwife in applying continuous improvement and quality and safety. I understand the importance of working under the quality and safety framework that is followed by the healthcare practice in Australia. I participated in the hazards and risk identification and management procedures during my placement. I also have encouraged the staff members to develop and implement the quality and safety initiatives, such as using fall prevention methods for frail patients, infection control methods for patients with surgeries and low immunity. This was done for providing high quality care to the patients and bringing continuous improvements in practice..
In my earlier work experience, I focused on monitoring the wok environment for reducing the potential risk factors. I also monitored the work environment for identifying any kinds of the workplace health and safety hazards. My focus was on promoting well-being of the staff, as well as of the patients. Therefore, I encouraged staff members to follow the infection prevention methods. I also helped to develop the policy for immediate hand washing before and after coming in contact with patients. Nurses were also encouraged to use safe procedure of wound cleaning and preventing infection during IV drug use. Quality of the care and continuous improvement was promoted by the use of safety equipments, safe handling procedures, infection control measures and also controlling bacterial infections (Gardner, Gardner, & O’connell, 2014). Demonstrate understanding if NSW Health’s Core values: Collaboration, Openness, respect and Empowerment.
The NSW Health Code defines that best practice and patient centered care should always be offered to the patients. The collaboration states about working in coordination with the multidisciplinary team. I have the exceptional skills to work in collaboration and to encourage others for best practice. I worked in collaboration to develop care plans and by promoting patient safety. Openness states open communication, and I encourage people to speak up, share their ideas, and communicate with integrity. For example, staff members were encouraged to share their concerns and were also encouraged to take, care responsibilities according to their scope of practice. The fundamental right of the patient is to be treated with dignity, respect and compassion. Old patients with dementia and other serious disorder were treated with patience, compassion and dignity. Therapeutic relations were developed to enhance their health outcomes. For displaying respect, all the patient were treated equally regardless of their culture, race or gender. I also promote empowerment by supporting the staff to make decisions and to work according to community expectation (NSW Health Code of Conduct, 2015). During my earlier placement, staff members were empowered by delegating duties according to their scope of practice and patients were empowered by increasing their health literacy.
References
Birks, M., Cant, R., James, A., Chung, C., & Davis, J. (2013). The use of physical assessment skills by registered nurses in Australia: Issues for nursing education. Collegian, 20(1), 27-33.
Choi, E., Lindquist, R., & Song, Y. (2014). Effects of problem-based learning vs. traditional lecture on Korean nursing students’ critical thinking, problem-solving, and self-directed learning. Nurse education today, 34(1), 52-56.
Finkelman, A. (2015). Leadership and Management in Nursing: Core Competencies for Quality Care. Pearson. Gardner, G., Gardner, A., & O’connell, J. (2014). Using the Donabedian framework to examine the quality and safety of nursing service innovation. Journal of clinical nursing, 23(1-2), 145-155.
Morton, P. G., Fontaine, D., Hudak, C. M., & Gallo, B. M. (2017). Critical care nursing: a holistic approach. Lippincott Williams & Wilkins.
NSW Health Code of COndut. (2015). Retrieved from: https://www1.health.nsw.gov.au/pds/ArchivePDSDocuments/PD2015_035.pdf
Tanner, C. A. (2006). Thinking like a nurse: A research-based model of clinical judgment in nursing. Journal of nursing education, 45(6).
Wright, R. (2012). Effective Communication Skills for the ‘Caring’Nurse. The Great Teachers: Tertiary Place.
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