Business is very crucial to aspect to conduct and initiate. This needs proper planning regarding resources, personnel, operations, marketing, and all the functions of business, well in advanced. A business plan is a written and structured format of the goals of the business, methods through which these goals can be accomplished. For this report, a business plan for a company will be developed, which will include the company’s personnel and their roles and responsibilities, the major operations that would be occurred in the business, plans related to marketing, which includes everything from branding to marketing mix strategies, and the most important aspect of planning is financial aspects, which include future projections for the company, which this report will focus further (Adam & Kotler, 2014).
“Bonjour Belle,” is a cosmetic brand, who is majorly focused over the customer needs, and customer’s care while providing best quality goods. A France based company, with the actual meaning of the brand name, is “Hello beautiful.” The brand would serve the globalized products worldwide, with all range of makeup, skin care, and hair care (Amabile & Rigolizzo, 2015).
The vision of the company is customer satisfaction and safety while sharing beauty with sustainable commitment, and delivering the ranges as per the commitment.
The mission of the company includes providing women with the best range of cosmetics while integrating innovation to efficacy, quality, and safety to fulfil the customers need and desire.
Human resource is the key asset of the company, which makes the objectives of the company to be accomplished. The key personnel who are responsible for the company’s success and could be the cause of failure for the company are
From the organizational chart, it can be said that the bifurcations of the structure would be functional that is delegating authority by CEO to the managing director of departments, like finance operations, research and innovation, marketing, and human resource. Another set of bifurcation would be according to the product range that is the consumer goods, luxury range of products, and cosmetic division. Another bifurcation is according to the region, where the business is to be conducted that is Asia Pacific zone, Latin America, North America, and Africa, Middle East zone (Amara & Traore, 2016).
Operations are the function in the business that is to manage for better implementation of the project and business plan. This include administration of the business, which includes procurement process, production process, logistics, and supply chain management and reduces the cost in order to maximize the profits of the company (Alves & Sousa, 2018).
For Bonjour belle, the major operation management plan would include decisions related to:
As already discussed, this is one of the most crucial functions in the organization. The company has to decide on marketing aspects while preparing a business plan, well in advance. Marketing includes all the activities from deciding on the product range, packaging, labeling, and deciding on the customer segment to be targeted, and major decision related to the product, pricing, placing the product, and promotional tools to be used while conducting marketing. It is appropriate for the company to first analyze the external and internal analysis before developing a marketing plan (HPS, 2018).
For internal analysis, SWOT analysis would be conducted
Strengths |
Weakness |
· High quality · Customer focused · Large customer segments · Innovation (He, 2017) |
· Higher competition · Global management · Legal environment of the investing nation (Kaur & Ma, 2015) |
Opportunities |
Threats |
· Product differentiation · Market development · New product development · Organic products (Huggins & Thompson, 2015) |
· The threat of change in raw material price · The threat of new entrant · Change in competitors strategy (Statista, 2018) |
For external analysis, PESTLE analysis would be conducted
Another major aspect to consider before developing the marketing plan for the company is analyzing competitors. The major competitors of Bonjour Belle are L’Oreal, Estee Lauder, MAC, Maybelline, as these are the major global cosmetic leaders. Moreover, some of the indirect competitors to the company include local companies of the nations, for example, the Korean makeup brands are popular in the nation, and residents prefer the local products than the global products, as they believe that their skincare style and range is different according to their skin type. This is important to analyze because all the strategies would be depended upon the competitor’s strategy as it is a very competitive industry to sustain. Change in competitor’s strategy can affect the strategy of the company to large extent (statista, 2018).
The major strategies that are to be developed in a marketing plan include:
The initial aspect to decide while developing the marketing plan is to decide the target market and customer segment which the company will target majorly to increase the sale. In this case, the company would be targeting various nations for the offering with globalized products. The customer’s segments that the company will be targeting are young and old age ladies. The women from 17 years would be majorly targeted. In some nation, the makeup is preferred in school going girls as well, in that case, the customer segment would be 14 year and above girls. Moreover, the customer segment would also be according to the income group, the company would be introducing a different range to target different income group customers. For instance, for the luxury product range, the target segment would be higher income group, and for consumer goods, it can be middle income and higher income group (Camison & Fores, 2016).
Marketing mix includes the strategies related to product, price, place, and promotion.
Price is the major factor while targeting the company. The most approachable pricing strategy for the company is competitive pricing strategy that is the pricing of the products are according to that of competitors. In this case, L’Oreal is the major competitor for the company (consultancy.uk, 2018)
Moreover, the pricing would be different for all the range of the products of the company. For instance, for luxury products, the premium pricing strategy would be followed by the company. In addition in the case of consumer goods and cosmetic products, the company would adopt a competitive pricing strategy (Aubry & Bonnet, 2015)
Place strategy includes the strategy related to the distribution of goods and the place through which the company would be able to reach to the customers. for this company, the most suitable placing strategy includes reaching to the end user through
Promotion is the major aspect of the marketing which must be effective enough to create positive brand positioning, brand awareness, brand loyalty, and persuade the customer to purchase from the brand. The major promotional tools include
Another social media platform is email marketing that is promoting the goods through email according to the needs of the customer. Since the company is more concern towards the use of the technology. One way is email marketing according to the search trends of the customers and preference of the customers.
The finance is another important aspect to plan in the business plan, this includes deciding upon the investing amount that the company would adopt, the projected sales, and projected balance sheet and income statement for next three years. Moreover, all the financial projects are based on assumptions, and will be presented below
Income sources |
Sell of cosmetic products |
|
Sell of goods |
Employees (total number)(worldwide) |
20000 employees |
|
(Salary of each employee is $ 300.) |
Projected investment (equipment and material) |
$ 100000 |
Depreciation allowed for |
Machinery and equipment @ 10% (SLM) |
startup Expenses calculations |
Rent Deposit |
|
Furniture & Fixtures |
|
Equipment |
|
Build out/ Renovations |
|
Decorating, Painting and Remodeling |
|
Installation of Fixtures & Equipment |
|
Starting Inventory |
|
Legal and Other Professional Fees |
|
License and Permits |
|
Advertising and Promotion |
|
Consulting |
|
Profit and Loss Statement |
|
||
Month |
Dec 19 |
Dec 20 |
Dec 21 |
Income |
|||
Sales |
|||
Sale of goods/services |
$ 225,500.00 |
$ 310,062.50 |
$ 426,335.94 |
Sundry Income (e.g. Commission earned, franchise fees etc.) |
$ – |
$ – |
$ – |
Etc. |
$ 15,550.00 |
$ 550.00 |
$ 770.00 |
Total Sales |
$ 241,050.00 |
$ 310,612.50 |
$ 427,105.94 |
Less Discounts/Commissions |
|
||
Sales Discounts given |
$ 188.00 |
$ 258.50 |
$ 355.44 |
Sales Commissions paid |
$ 155.00 |
$ 88.00 |
$ 99.00 |
Total Discounts/ Commissions |
$ 343.00 |
$ 346.50 |
$ 454.44 |
Total Net Income |
$ 240,707.00 |
$ 310,266.00 |
$ 426,651.50 |
Cost of Sales |
|||
Opening Stock |
$ – |
$ 6,788.10 |
$ 9,333.64 |
Stock Purchased |
$ 112,200.00 |
$ 154,275.00 |
$ 212,128.13 |
$ 123,420.00 |
$ 177,169.41 |
$ 243,607.94 |
|
Less Closing Stock |
$ 6,171.00 |
$ 8,485.13 |
$ 11,667.05 |
Total Cost of Sales |
$ 117,249.00 |
$ 168,684.29 |
$ 231,940.89 |
Gross Profit |
$ 123,458.00 |
$ 141,581.72 |
$ 194,710.61 |
Expenses |
|
||
General & Administrative |
|||
Bank charges |
$ 1,155.00 |
$ 55.00 |
$ 55.00 |
Credit card commission |
$ 111.00 |
$ 33.00 |
$ 33.00 |
Consultant fees |
$ 138.50 |
$ 38.50 |
$ 38.50 |
Office Supplies |
$ 1,110.00 |
$ 110.00 |
$ 110.00 |
Business insurance |
$ 1,110.00 |
$ 110.00 |
$ 110.00 |
Etc. |
$ – |
$ – |
$ – |
Total General & Administrative |
$ 3,624.50 |
$ 346.50 |
$ 346.50 |
Marketing & Promotional |
|||
Advertising |
$ 9,110.00 |
$ 110.00 |
$ 110.00 |
Promotion – General |
$ 9,155.00 |
$ 55.00 |
$ 55.00 |
Promotion – Other |
$ – |
$ 55.00 |
$ 66.55 |
Etc. |
$ – |
$ 11.00 |
$ 13.31 |
Total Marketing & Promotional |
$ 18,265.00 |
$ 231.00 |
$ 244.86 |
Operating Expenses |
|||
Newspapers & magazines |
$ 127.50 |
$ 27.50 |
$ 28.60 |
Parking/Taxis/Tolls |
$ 1,110.00 |
$ 1,282.05 |
$ 1,480.77 |
Laundry/dry cleaning |
$ 188.00 |
$ 258.50 |
$ 355.44 |
Cleaning & cleaning products |
$ 166.00 |
$ 228.25 |
$ 313.84 |
Sundry supplies |
$ 144.00 |
$ 198.00 |
$ 272.25 |
Equipment hire |
$ 11,275.00 |
$ 275.00 |
$ 275.00 |
Etc. |
$ – |
$ – |
$ – |
Total Operating Expenses |
$ 13,010.50 |
$ 2,269.30 |
$ 2,725.90 |
Motor Vehicle Expenses |
|||
Fuel |
$ 11,100.00 |
$ 100.00 |
$ 100.00 |
Vehicle service costs |
$ 1,116.50 |
$ 16.50 |
$ 16.50 |
Total Motor Vehicle Expenses |
$ 13,438.15 |
$ 128.15 |
$ 128.15 |
Website Expenses |
|||
Domain name registration |
$ 122.00 |
$ 22.00 |
$ 22.00 |
Hosting expenses |
$ 27.50 |
$ 27.50 |
$ 27.50 |
etc. |
$ – |
$ – |
$ – |
Total Website Expenses |
$ 164.45 |
$ 54.45 |
$ 54.45 |
Employment Expenses |
|||
Permanent |
$ – |
$ – |
$ – |
Salaries/Wages |
$ 11,110.00 |
$ 15,276.25 |
$ 21,004.84 |
Total Perm. Employment Expenses |
$ 12,221.00 |
$ 16,803.88 |
$ 23,105.33 |
Casual |
|||
Salaries/Wages |
$ 55.00 |
$ 88.00 |
$ 99.00 |
Total Casual Employment Expenses |
$ 60.50 |
$ 96.80 |
$ 108.90 |
Work cover Insurance |
$ – |
$ – |
$ – |
Total Employment Expenses |
$ 12,281.50 |
$ 16,900.68 |
$ 23,214.23 |
Occupancy Costs |
|||
Electricity/Gas |
$ 1,275.00 |
$ 1,753.13 |
$ 2,410.55 |
Telephones |
$ 155.00 |
$ 55.00 |
$ 55.00 |
Rates |
$ 111.00 |
$ 11.00 |
$ 11.00 |
Rent |
$ 1,165.00 |
$ 165.00 |
$ 165.00 |
Repair & maintenance |
$ 166.00 |
$ 66.00 |
$ 66.00 |
Waste removal |
$ 27.50 |
$ 27.50 |
$ 27.50 |
Total Occupancy Costs |
$ 2,899.50 |
$ 2,077.63 |
$ 2,735.05 |
Total Expenses |
$ 50,081.00 |
$ 21,825.10 |
$ 29,266.53 |
Net Profit / (Loss) before tax |
$ 73,377.00 |
$ 119,756.62 |
$ 165,444.07 |
Less: Tax expenses |
$ 22,013.10 |
$ 35,926.98 |
$ 49,633.22 |
Total Year to Date Net Profit / (Loss) |
$ 51,363.90 |
$ 83,829.63 |
$ 115,810.85 |
Profit & Loss Statement |
|
|
|
|
Month |
Dec 19 |
Dec 20 |
Dec 21 |
|
Income |
||||
Total Sales |
241,050 |
310,613 |
427,106 |
|
Less Total Disc |
343 |
347 |
454 |
|
Total Net Income |
240,707 |
310,266 |
426,652 |
|
|
Less Total Cost of Goods Sold |
117,249 |
168,684 |
231,941 |
Gross Profit |
123,458 |
141,582 |
194,711 |
|
|
Expenses |
|||
General & Administrative |
3,625 |
347 |
347 |
|
Marketing & Promotional |
18,265 |
231 |
245 |
|
Operating Expenses |
13,011 |
2,269 |
2,726 |
|
Motor Vehicle Expenses |
13,438 |
128 |
128 |
|
Website Expenses |
164 |
54 |
54 |
|
Total Employment Expenses |
12,282 |
16,901 |
23,214 |
|
Occupancy Costs |
2,900 |
2,078 |
2,735 |
|
Total Expenses |
50,081 |
21,825 |
29,267 |
|
Yearly Net Profit / (Loss) before tax |
|
73,377 |
119,757 |
165,444 |
Less: Tax expenses |
|
22,013 |
35,927 |
49,633 |
Total Year to Date Net Profit / (Loss) |
51,364 |
83,830 |
115,811 |
Balance Sheet |
|
|
|
||
Month |
Dec 19 |
Dec 20 |
Dec 21 |
||
Assets |
|
|
|
||
Current Assets |
|||||
Cash on hand |
$111,100.00 |
$115,500.00 |
$127,500.00 |
||
Debtors |
$13,300.00 |
$4,400.00 |
$8,800.00 |
||
Prepaid Expenses |
|
||||
General |
$1,220.00 |
$1,220.00 |
$1,220.00 |
||
Rates |
$1,110.00 |
$1,110.00 |
$1,110.00 |
||
Workcover |
$127.50 |
$127.50 |
$127.50 |
||
Insurance |
$155.00 |
$155.00 |
$155.00 |
||
Total Prepaid expenses |
$ 2,612.50 |
$ 2,612.50 |
$ 2,612.50 |
||
Inventory |
|
||||
Raw material |
$6,788.10 |
$9,333.64 |
|||
Total Inventory |
$ – |
$ 6,788.10 |
$ 9,333.64 |
||
Short term Investments |
$ 155.00 |
$ 1,550.00 |
$ 11,100.00 |
||
Other current assets |
$ – |
$ 1,650.00 |
$ 2,750.00 |
||
Total Current Assets |
$ 127,167.50 |
$ 132,500.60 |
$ 162,096.14 |
||
Fixed Assets |
|
||||
|
Computer |
$9,100.00 |
$9,100.00 |
$9,100.00 |
|
|
Store Fit Out |
$11,550.00 |
$11,550.00 |
$11,550.00 |
|
|
Office Equipment |
$650.00 |
$815.00 |
$1,750.00 |
|
|
Leasehold |
$155.00 |
$230.00 |
$496.00 |
|
|
Buildings & improvements |
$340.00 |
$560.00 |
$870.00 |
|
|
Furniture & Fixtures |
$1,120.00 |
$1,330.00 |
$1,550.00 |
|
|
Etc. |
|
|||
Total Fixed Assets |
$ 1,615.00 |
$ 2,120.00 |
$ 2,916.00 |
||
Total Assets |
|
|
$ 128,782.50 |
$ 134,620.60 |
$ 165,012.14 |
Liabilities |
|
|
|
||
Current Liabilities |
|
||||
|
Bank Overdraft |
$ – |
$ 890.00 |
$ 890.00 |
|
|
Credit Card Debt |
$ 650.00 |
$ 890.00 |
$ 1,330.00 |
|
|
Creditors |
$ 320.00 |
$ 1,330.00 |
$ 980.00 |
|
|
GST collected |
$ – |
$ 55.00 |
$ 550.00 |
|
|
Current portion of long term debt |
$ 1,500.00 |
$ 1,500.00 |
$ 1,500.00 |
|
|
Etc. |
|
|||
Total Current Liabilities |
$ 2,470.00 |
$ 4,665.00 |
$ 5,250.00 |
||
Long Term Liabilities |
|
||||
|
Motor Vehicle Loan |
$ 11,100.00 |
$ 1,550.00 |
$ 1,330.00 |
|
|
Equipment Finance |
$ 980.00 |
$ 1,660.00 |
$ 1,200.00 |
|
|
Long term Loans |
$ 1,220.00 |
$ 1,550.00 |
$ 1,880.00 |
|
Total Long Term Liabilities |
$ 13,300.00 |
$ 4,760.00 |
$ 4,410.00 |
||
Total Liabilities |
|
|
$ 15,770.00 |
$ 9,425.00 |
$ 9,660.00 |
Net Assets |
|
|
$ 113,012.50 |
$ 125,195.60 |
$ 155,352.14 |
Shareholders’ Funds ( Equity) |
|
|
|
||
|
Owners Funds |
$ 11,100.00 |
$ 34,576.31 |
$ 17,336.22 |
|
Retained Earnings |
$ 1,192.50 |
$ 1,550.00 |
$ 12,200.00 |
||
Current Year Profit |
$ 56,500.29 |
$ 92,212.59 |
$ 127,391.94 |
||
Total Shareholders’ Funds (Equity) |
|
|
$ 68,792.79 |
$ 128,338.90 |
$ 156,928.16 |
Cost-Volume-Profit Relationships – Breakeven |
|
Per Unit Amounts |
|
Selling price |
$ 328.00 |
Variable costs |
$ 36.00 |
Contribution margin |
$ 292.00 |
Total fixed costs* |
$ 509,000.00 |
Breakeven in units |
1743.15 |
Breakeven in dollars |
$ 571,753.42 |
Conclusion
From the report, it can be concluded that a business plan is a structured form of strategy that the company has to prepare before introducing to the business or new product to the customers. For this report, a company that was Bonjour Belle was taken for business plan development. It is the cosmetic company, which the vision and mission to reach out to maximum customers with high-quality beauty products while considering innovation as the key. The three major objective of the firm includes Digital innovation which will lead to an increase in 10% sales by 2020, Organic cosmetic range introduction within this year, and 100 million new customers by 2020.
Human resource is the key asset of the company, which makes the objectives of the company to be accomplished. The key personnel was CEO or founder of the company, Top-level managers, Marketing manager, and Human resource manager. Considering the marketing plan, the major product strategy of the company includes product innovation, product differentiation, and new product development. The pricing strategy of the company include a different strategy for different product range, that is premium pricing for luxury products and competitive prices for the consumer goods and makeup products. For reaching out to the customers, the placing strategy of the company includes online stores and official brand store globally.
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