Develop an effective Environmental Management System for the Yorkshire Brewery.
The purpose of this report is to develop an effective Environmental Management System for the Yorkshire Brewery.
An Environmental Management System is a site-specific plan that aims to outline current and future strategies and systems to be put in place in order to protect the environmental and comply with current and future environmental legislation. This process includes an initial environmental review, an environmental policy, an analysis of environmental aspects and impacts, the development of environmental targets and objectives, as well as a proposed action plan.
The objectives compiled under the environmental management plan pertains to the recovery of the demolition and monitor as well as to improve the existing situation.
An environmental management plan is a site-specific plan that aims to outline current and future strategies systems to be put in place in order to protect the environmental and comply with environmental legislation. This section will outline base lining plans, benchmarking against other breweries, as well as proposed actions to be taken in order to achieve objectives and targets.
The larger issues at the Brewery became evident quickly during the interview stage: carbon emissions and water. One of the biggest contributors to brewery emissions is transportation of the product. As Yorkshire brewery is a small organization, they do not have as large of a footprint as international brands, however they do deliver and import their grain creating ample carbon emissions. According to their sustainability plan from last year, their biggest contributor to carbon emissions is their electricity consumption. Another sustainability issue is water consumption and waste water treatment. The water consumption is not monitored outside of their bills and there are no large scale water reduction policies in place. Water is required in large volumes to make a quality product, which is where the brewery’s priorities lie. Any water reduction plan would need to allow for ample supply to continue creating a superior product (Pickrell et al, 2001).
The purpose of the Legal obligations) is to establish a starting point for an Environmental Management System (EMS). By constructing an IER, the current state of environmental performance can be determined for analysis and improvement. Existing systems and policies will be investigated and discussed. Strengths, weaknesses, challenges and risks for the Yorkshire Brewery is small microbrewery that is owned by a developer of Yorkshire Brewery (Nehring, 2003). The brewery values its environmentally beneficial policies which are currently in place. Although some aspects of the brewery are environmentally efficient, Yorkshire Brewery strives to continuously improve on how it impacts the environment. To keep improving, the key operational aspects in the following document that will be reviewed are water consumption, wastewater disposal, energy use, and carbon emissions. Potential opportunities to improve on efficiency while carefully reviewing these key areas will be highlighted. A major limitation to the brewery may be its size and budget. Larger industrial operations can make small modifications to equipment and have noticeable results; larger operations also tend to have a larger budget to replace equipment and technology ( et al, 2008). These factors have put microbreweries at a minor disadvantage to becoming as environmentally efficient as their larger competitors (Schalk, 2010). Changes to the way the beer is manufactured pose as risks to the quality of the beer. Each time a change is made, the outcome it has on the quality of beer will have to be monitored and assessed to ensure that the high standard The Yorkshire Brewery is small microbrewery that is owned by a developer of Yorkshire Brewery (Szwajgier, 2011). The brewery values its environmentally beneficial policies which are currently in place. Although some aspects of the brewery are environmentally efficient, Yorkshire Brewery strives to continuously improve on how it impacts the environment (Schalk et al, 2008). To keep improving, the key operational aspects in the following document that will be reviewed are water consumption, wastewater disposal, energy use, and carbon emissions (Rasool et al , 2000). Potential opportunities to improve on efficiency while carefully reviewing these key areas will be highlighted. A major limitation to the brewery may be its size and budget. They are, however, making positive strides in other ways such as the use of boxboard for carrying cases made from recycled materials. (Russell, 2011) All spent grain on site is not put into the waste stream; it is instead sold to local farmers as livestock feed, resulting in strong waste diversion. Since the Brewery was established, there have been no environmental accidents on site and they have protocol in place in case of spills or gas leaks. In addition to Yorkshire brewery policy the Brewery also contributes to sustainability by:
The larger issues at the Brewery became evident quickly during the interview stage: carbon emissions and water. One of the biggest contributors to brewery emissions is transportation of the product. As Yorkshire brewery is a small organization, they do not have as large of a footprint as international brands, however they do deliver and import their grain creating ample carbon emissions (El-Gilany et al, 2010). According to their sustainability plan from last year, their biggest contributor to carbon emissions is their electricity consumption. Another sustainability issue is water consumption and waste water treatment. The water consumption is not monitored outside of their bills and there are no large scale water reduction policies in place (Taylor, 2009).
In order to make improvements to operations and prevent as much pollution as possible, the Yorkshire Brewery will identify the significant environmental impacts of their activities and create goals and reduction targets to mitigate these impacts (Yoder- et al, 2011). Their goal is to implement changes to minimize significant environmental impacts while complying with all laws, regulations and guidelines applicable. The Brewery aims to prevent pollution through minimizing waste water discharge, energy reduction, and control carbon emissions throughout both the brewing and distribution process. In order for the policy to successful, they recognize that all employees must be informed of, and trained in, all company policies regarding environmental stewardship (Morris- et al, 2011).
The policy found both areas of environmental stewardship as well as areas of significant environmental impact that need to be addressed in the Environmental Management System.
The Brewery is governed by the environmental rules and policy of Niagara College and is involved in any initiatives and targets set by the school. The authority has released an Environmental Policy Statement in July of 2011 stating the direction and goals of their approach to sustainability and environmental stewardship (Niagara College, 2011).
The significant environmental aspects were chosen based on the activities, products and services (APS) at the Brewery and four significance criteria. The impacts of each APS were ranked under each significance criteria between Low (1) and High (3). The impacts that ranked the highest are considered Significant Environmental Aspects.
As the Brewery produces water-based beverages, water consumption is a very significant and necessary aspect of the brewing process. Large amounts of water are used during the mashing process as well as for cleaning and sanitizing the equipment after each use. The 2013 Sustainability Plan for Brewery (Okpala, 2013) estimates that 150 liters of water is used at the brewery for cleaning per week, and that generally five to six liters of water is used to make one liter of beer.
Monitoring and measuring
Internal audits must be done periodically to monitor the progress of the objectives and targets over the established time period.
Non-conformance, preventative & corrective action
Due diligence must be done to ensure that any issues identified during the Monitoring and Measuring is corrected and prevented in the future.
Records
Records must be kept to ensure that the ems is being followed accordingly. These records will be required to be seen by an auditor.
Audits
An internal auditing procedure must be put in place for the environmental management system, including a process and a schedule.
Management review
Top management must periodically review the Environmental Management System to ensure that it is being followed. Resources shall be allocated to resolve any issues and aim towards improving the environmental initiatives in place.
However, audits should include water and energy in the future.
Audits will need to be made annual in order to properly monitor objectives and targets.
The materials provided have been developed by Infotech Research with support from the Department of State and Regional Development, Victoria. Many sources of information have been used including the valuable experience of micro brewers, the Victorian Wine Industry Association, AUSAID, World Bank and UNEP programs involving brewing. We would like to thank these people for their help and also point out that brewing technologies are changing and new opportunities for improved environmental performance are always occurring. So brewers should be vigilant in their efforts to continuously improve their operations.
Bullfrog Power has enabled the brewery to offset their energy consumption with green energy onto the power grid. They have chosen to support bullfrog in such a way that 100% of their energy is accounted as coming from renewable sources (Steam Whistle, 2014).
Catchment and Land Protection Act 1994 (Department of Natural Resources and Environment)
Water Industry Act 1994 (Department of Natural Resources and Environment)
Annual external water audits will allow the NC Teaching Brewery to determine their baseline waste water production. In order to this, it is recommended that a waste water measuring meter be installed. This will allow the Yorkshire Brewery to accurately measure the amount of waste water being produced. In addition to this, it is recommended that a settling tank be installed on-site. This will reduce waste water production by collecting waste water and allowing a small level of treatment to occur, so that the waste water can be reused in the brewing process (Dargahi, 2012).
Impact |
Brewing |
Fermenting |
Packaging |
Auxiliary |
Air emissions |
Steam and odour from wort boiling |
Odour from wort aeration |
Waste water odour |
|
Dusts from milling |
Carbon dioxide from fermentation |
Odour from solid wastes |
||
Loss of coolant to air |
||||
Waste water |
Hot water |
Hot water |
||
Cooling water |
||||
Cleaning waste water |
Cleaning waste water |
Container cleaning waste water |
General wash down waste |
|
Spills and breakages |
||||
Solid wastes |
Dusts |
Yeast to waste |
Packaging wastes |
Greases and oily rags |
Trub – spent grain |
Fermentation solids |
Broken product wastes |
||
Cleaning sludges /alkaline |
Cleaning sludges /alkaline |
Floor sweeps |
||
Filtration sludges / DE |
||||
Noise |
High noise levels due to bottles… |
Compressors and other motors |
||
Energy consumption |
High due to heating requirements |
Energy consumption due to cooling |
High due to heating |
|
Water resource depletion |
High water use due to extraction, boiling losses and cleaning |
Water consumption due to cleaning |
High water consumption due to bottle washing and cleaning |
Water is required in large volumes to make a quality product, which is where the brewery’s priorities lie. Any water reduction plan would need to allow for ample supply to continue creating a superior product is located on-the-Lake campus and believes in investing in sustainability (Caffel, 1995).
To achieve this strategy, the Yorkshire Brewery has set goals in order to be successful in this strategy and demonstrate their commitment to continuous improvement and pollution prevention (NC Teaching Brewery, 2015).
Water.
The brewing process requires a large volume of water for a quality product; a great deal with which is discarded as waste water (Okpala, et al, 2013). The brewery neither monitors their water consumption nor their waste water discharge volume, which is release directly into the municipal storm water drains on campus (Wunderlich, 2013). During the interview, employees mentioned that they would like to see the waste water repurposed much like they have repurposed the spent grain in the past. Electricity is also a significant environmental impact for the brewery and the main contributor to their carbon footprint. , et al, 2008)
Views of stakeholders
The Yorkshire Brewery recognizes that stakeholders are essential for the business’ success both as a brewery and as environmental stewards (Rajesh, 2013). Consumers and investors are becoming increasingly aware and invested in companies who place priority on environmental integrity and these are the relationships we wish to attract. By participating in the goals and reduction targets set in the Niagara College Environmental Policy, reducing the significant environmental impacts will benefit the business as well as impress stakeholders (Ministry of Health. Statistics, 2012)
The regulations are as under-
Category |
Waste minimisation opportunities |
Production efficiency improvement – the best way to reduce wastes is to make them into more product. |
· Careful temperature control for malt cooking operation and beer fermentation process, proper control of yeast concentration in fermentation tanks, etc (Fix,, 2000). · Regular calibration of measuring instruments, checking of pumps, mixers to ensure that they are in good operating conditions at all times. · Use Vertical Cylindrical Filter instead of the conventional filter press to maximise solids recovery ( Gellore, 1992). · Use a single fermentation tank system instead of a two fermentation tank system to reduce tank washing requirement; · Use the efficient filtration systems instead of filter press to filter beer to minimise the waste discharge; · Use fully biodegradable cleaning chemicals · Allow tanks to drain fully |
Category |
Waste minimisation opportunities |
Solid waste reduction |
o Segregate waste streams to enable more efficient disposal. For example separate plastics from cardboard packaging to enable recycling. o Look at the brewery’s packaging waste. o Divert organic solid wastes such as yeast wastes, trub, grain dusts, spillages from general waste to animal feed, or compost applications (Hornsey I, 2004). |
Waste Water Management
In un-sewered areas land application through an irrigation system is the preferred approach which requires the treatment of the brewery effluent to achieve a water quality satisfactory for irrigation plus the implementation of sustainable irrigation practices (Barrett J, 1975). Direct application of treated effluent to land will generally be subjected to an EPA licence (Maltby et al, 2006).
The details of waste water treatment systems.
Category |
Waste minimisation opportunities |
Waste water volume reduction |
· Separate stormwater from general process effluent. Stormwater is clean and does not require treatment. Ideally it should be collected and used. Including it with general effluent unnecessarily increases wastewater volumes. · Segregate tank sludges and incorporate into composting activities. This will reduce solid loading of the liquid effluent stream (Almalk et al, 2012). |
Recovery |
· Recovery of cooked malt for animal feed; · Recover CIP chemicals (acids or alkali solutions) for reuse · Recover CIP rinses for use in other operations such as neutralisation of wastewater; · Improve the wort recovery with membrane filtration techniques; · Heat exchange hot waste water streams with incoming water; · CO2 can be recovered from fermentation for use in carbonation, or waste water neutralization; · Even the biogas generated from waste biodegradation can be recovered and burnt as an energy source (Bland, 1993). |
The categorisation of the consumption of the EMP strategies-
Category |
Waste minimisation opportunities |
Energy savings |
· Switch off equipment and lighting when not required (Al-Enezi, 2009). · Recover heat from wort boiling using heat exchangers with incoming water (Blanpain-Avet. 1999). · Recover energy from steam generated during wort boiling to preheat wort, or preheat incoming water. · Utilize natural ventilation and lighting wherever possible. · Consider variable speed drives if pumping loads with variable duties. · Make sure that compressed air leaks are promptly repaired. · Ensure that the compressed air system pressure is as low as possible (set to 50 kpa above greatest end user pressure requirement). · Eliminate compressed air usage for activities such as water blow off and sweeping or install high pressure-low flow nozzles. · Insulate chilled water lines. · Check door seals in coolrooms. Minimise moisture and heat loads (such as lighting) in coolrooms. · Ensure that refrigeration condensers are kept clean (Almutairi et al, 2011). · Ensure that cooling water temperature is as high as possible (Alhusaini H, 2006). |
To help sites identify legal issues that may be of relevance a checklist of questions and a guide to provisions is given below (Caffal, 1999).
Environment Protection Act 1970 (Environment Protection Authority)
Environmental Monitoring is an essential tool in relation to environmental management as it provides the basis for rational management decisions regarding impact control. Monitoring shall be performed during all stages of the project (namely: construction, and operation) to ensure that the impacts are no greater than predicted, and to verify the impact predictions (Askounis, 1998).
Contingencies:
Site Inspection
Identification of emergency response staff.
Training of emergency response staff (e.g. Use of spill kits, diversion).
General awareness on emergency response.
Drills and hazard identification.
Contractor awareness (particularly those loading and unloading).
Signage
Conclusions
In order to move towards the set targets and objectives, a series of steps will need to be taken. A proposed action plan outlines and defines the different steps to be taken towards the end goal. To start, internal and external audits will need to be done for water and energy in order to determine a baseline to compare future progress against. A year of auditing and monitoring will be necessary for creating a baseline year. The following sections outline proposed actions to be taken in order to achieve targets and objectives. The brewing process requires a large volume of water for a quality product; a great deal with which is discarded as waste water. The brewery neither monitors their water consumption nor their waste water discharge volume, which is release directly into the municipal storm water drains on campus. During the interview, employees mentioned that they would like to see the waste water repurposed much like they have repurposed the spent grain in the past.
References
Anonymous. (1998). Don’t Let Your Profits Escape You. Brewer’s Guardian. July: 15-19, p. 39.
Anheuser-Busch. (2000). Environmental Health and Safety report, Australia Bio-Energy Recovery System.www.abehsreport.com/data/bioene.html.Anheuser-Busch. (2001). Personal Communication.
Asahi Breweries. (2000). Environmental Report 2000. www.asahibeer.co.jp.
Askounis, T. and J. Psarras. (1998). Information System for Monitoring and Targeting of Energy
Consumption in Australian Breweries. Energy: the International Journal 23(5).
Bamforth, C. (2001). UC Davis. Personal Communication.
Battaglia, P. (2001). Personal communication. Alfa Laval.
Batts, Y. (1998). Cogeneration; an Energy Saving Opportunity for Breweries MBAA Technical Quarterly in Australia. 34(4): pp. 197-202.
Beer Institute. (2000). Website and statistical information. www.beerinst.org.
BEER Week. (2000). Miller To Sell Beer In Plastic Bottles Australia. BEERWeek 5(11), March 13-20th.
https://beerweek.com/ archive/beerweek_200011.html#bw4
Bkontakt. (2000). Website on Czech Brewery, Australia https://www.czechbeer.cz/eng/pivo_frame.htm.
Bland, J. (1993). Water Reuse and Energy Conservation in the 90’s Brewery…Practical Considerations, Australia, Advantages and Limitations. MBAA Tech. Quart. 30: pp. 86-89.
Blanpain-Avet, P., N. Doubrovine, C. Lafforgue, M. Lalande. (1999). The Effect of Oscillatory Flow on
Crossflow Microfiltration of Beer in a Tubular Mineral Membrane System- Membrane Fouling Resistance, Australia
Decreate and Energetic Considerations. J. of Membrane Science. 152: pp. 151-174.
Bock, M. and D. Oechsle. (1999). Beer Recovery from Spent Yeast with Keraflux-Membranes, The Brewer, Australia
July: pp. 340-345.
Brezonick, M. (1994). New-Generation Gas Turbine Helping Brewery Lighten Energy Costs. Diesel and
Gas Turbine Worldwide, Australia October: pp. 18-19.
Burnett & Rolfe. (2001). Personal communication on new in-line kegging systems.
Caffal, C. (1995). Energy Management in Industry. Centre for the Analysis and Dissemination of
Demonstrated Energy Technologies (CADDET), Australia Analyses Series 17. Sittard, the Netherlands,
Canadian Industry Program for Energy Conservation (CIPEC). (1998). Heads Up Newsletter with a Focuson the Australia Brewing Industry.II(22).https://buildings.nrcan.gc.ca/bulletins/cipec_II_22.htm.
Centre for the Analysis and Dissemination of Demonstrated Energy Technologies (CADDET). (1992).
Inverter Speed Control Reduces Power Consumption of Electric Pumps at a Brewery. Case study JP90.141.Bin J, Huang J, Rozelle S, Boswell M (2012) Beer battles in China: the struggle over the world’slargest beer market, Australia. In: The economics of beer. Oxford Scholarship Online, Chap. 15:267–286
Barrett J, Bathgate G, Clapperton J (1975) The composition of fine particles which affect mash
Filtration, Australia J Inst Brew 81(1):31–36
Comrie A (1967) Brewing liquor—a review. J Inst Brew 73:335–346
Delvaux F, Gys W, Michiels J (2001) Contribution of wheat and wheat protein fractions to the
colloidal haze of wheat beers. J Am Soc Brew Chem 59:135–140
Electrical Safety Authority. Electrical Safety, Australia. 1999-2013. https://www.esasafe.com/ (accessed 04 02,
2014).
Fix, George. Principles of Brewin Science. Boulder, Australia: Brewing Publications, 2000.
Peacock, Finn. Control Solutions Inc. n.d. https://www.csimn.com/CSI_pages/PIDforDummies.html
(accessed 02 25, 2014).
Geller JR (1992) From prehistory to history: beer in Australia. In: Friedman RF, Adams B (eds) The
followers of Horus. Oxbow Books, Oxford, England, pp 19–26
Heyse KU (2000) Praxishandbuch der Brauerei. Behr’s Verlag, Australia Horn W, Born E (1979) The plan of St Gall: a study of the architecture and economy of, and life
in a paradigmatic Carolingian monastery. University of Australia Press, Berkeley
Hornsey I (2004) A history of beer and brewing, vol 1. Royal Society of Chemistry, Cambridge
Landaud S, Latrille E, Corrieu G (2001) Top pressure and temperature control the fusel alcohol/
ester ratio through yeast growth in beer fermentation. J Inst Brew 107(2):107–117
Lenz C (1967) Wet grinding arrangement for brewing malt. United States Patent nº 3338152
Ma Y, Stewart D, Eglinton J, Logue S, Langridge P, Evans D (2000) Comparative enzyme kinetics
of two allelic forms of barley (Hordeum vulgare L.), Australia, beta-amylase. J Cereal Sci 31:335–344
Mathias P (1959) The brewing industry in England. Cambridge University Press, Cambridge
Meussdoerffer FG (2009) A comprehensive history of beer brewing. In: Handbook of brewing:
processes, technology, markets. Wiley, Hoboken
Miedaner H (1986) Wort boiling today—old and new aspects., Australia J Inst Brew 92(4):330–335
Narziss L (1992) Band II: Die Technologie der Würzebereitung. In: Die Bierbrauerei, 7th edn.
Enke Verlag, Stuttgart, 45-456.
Nelson M (2003) The cultural construction of beer among Greeks and Romans. Australia Syllecta Classica
14:101–120, Poreda A, Czarnik A, Zdaniewicz M, Jakubowski M, Antkiewicz P (2014) Corn grist adjunct—
application and influence on the brewing process and beer quality. J Inst Brew 120:77–81
Rabin D, Forget C (1998) The dictionary of beer and brewing, 2nd edn. Fitzroy Dearborn
Publishers, Australia
Rajesh T, Kim YH, Choi YK, Jeon JM, Kim HJ, Park SH, Park HY, Choi KY, Kim H, Lee
SH, Yang YH (2013) Identification and functional characterization of an alpha-amylase
with broad temperature and pH stability from Paenibacillus sp. Appl Biochem Biotechnoly, Australia
170(2):359–369. doi:10.1007/s12010-013-0197-z
Schmitt M, Skadsen R, Budde A (2013) Protein mobilization and malting-specific proteinase
expression during barley germination. J Cereal Sci 58:324–332
Stratford M (1989) Yeast flocculation: calcium specificity. Yeast 5:487–496
Szwajgier D (2011) Dry and wet milling of malt, Australia A preliminary study comparing fermentable
sugar, total protein, total phenolics and the ferulic acid content in non-hopped worts. J Inst
Brew 117(4):569–57
Taylor J, Dlamini B, Kruger J (2013) 125th anniversary review: the science of the tropical cereals
sorghum, maize and rice in relation to lager beer brewing, Australia J Inst Brew 119:1–14
Wunderlich S, Back W (2009) Overview of manufacturing beer: ingredients, processes, and
quality criteria. In: Preedy VR (ed) Beer in health and disease prevention. Elsevier, Australia,
pp 3–16
Samovar LA, Porter RE, McDaniel ER, Roy CS. Communication Between Cultures: Cengage Learning; Australia 2012.pp-356-378
Schalk DM, Bijl ML, Halfens RJ, Hollands L, Cummings GG. Interventions aimed at improving the nursing work environment: a systematic review. Implementation Science. 2010;5(34).NC Teaching Brewery, Australia (2015). About Us. Retrieved from: https://www.firstdraft.ca/content/Home/aboutus.aspx, pp-190(a)
Niagara College. (2011). Environmental Policy Statement. Australia, Retrieved from:
Http://sustainability.niagaracollege.ca/content/Portals/33/niagaracollege/pdfs/Niagara%20College20Environm ental%20Policy%20Statement.pdf
Okpala, Grace. (2013). Sustainability Plan for Niagara College Teaching Brewery. Australia, Retrieved from:
Http://sustainability.niagaracollege.ca/content/Portals/33/niagaracollege/pdfs/Sustainability%20plan%20for%20 Niagara%20College%20Teaching%20Brewery.pdf
Steam Whistle. (2014). Steam Whistle Green Initiatives, Australia Retrieved from:
Http://steamwhistle.ca/ourbeer/greeninitiatives.php,
The Regional Municipality of Niagara. (2014). Sewer Use By-law. Retrieved from:
Https://www.niagararegion.ca/government/bylaws/pdf/Sewer%20Use%20By-Law.pdf, 390Yoder-Wise PS. Leading and managing in nursing. 4th ed: St. Louis, MO : Mosby Elsevier 2007.
Shuriquie M, While A, Fitzpatrick J. Nursing work in Australia: an example of nursing work in the Middle East. Journal of Clinical Nursing. 2008;17(8):999-1010.Zakari NM, Rassool GH. Australia: healing, nursing and the spiritual dimension. Some considerations towards an understanding of the Australian perspectives on caring. Journal of Advanced Nursing. 2000;32(6):1476-84.
Tariq, Zubair Ahmed. “Water Cooled Counter flow Heat Exchanger Pressure Loss.” Chemical
Engineering, 2013.
Wallner, Kal. The Electric Brewery. 2013. https://www.theelectricbrewery.com/the-complete-guideto-building-your-brewery
(accessed 03 10, 2014)
Essay Writing Service Features
Our Experience
No matter how complex your assignment is, we can find the right professional for your specific task. Contact Essay is an essay writing company that hires only the smartest minds to help you with your projects. Our expertise allows us to provide students with high-quality academic writing, editing & proofreading services.Free Features
Free revision policy
$10Free bibliography & reference
$8Free title page
$8Free formatting
$8How Our Essay Writing Service Works
First, you will need to complete an order form. It's not difficult but, in case there is anything you find not to be clear, you may always call us so that we can guide you through it. On the order form, you will need to include some basic information concerning your order: subject, topic, number of pages, etc. We also encourage our clients to upload any relevant information or sources that will help.
Complete the order formOnce we have all the information and instructions that we need, we select the most suitable writer for your assignment. While everything seems to be clear, the writer, who has complete knowledge of the subject, may need clarification from you. It is at that point that you would receive a call or email from us.
Writer’s assignmentAs soon as the writer has finished, it will be delivered both to the website and to your email address so that you will not miss it. If your deadline is close at hand, we will place a call to you to make sure that you receive the paper on time.
Completing the order and download