Developing And Implementing Operational Plan For BBQfun

Resource Requirements

The process of implementation of a plan is the creative way of bringing strategic and operational plans to life for completion of a strategic initiative. Generally begins in a purposeful and in a meaningful way (Zhang et al. 2015). Often, the steps of the process involve sufficient details enabling an independent observer to perceive and detect the strength of such activities.   It is necessary to outline the strategic plans, timely implementing each aspect from funding to deliverables. These include properly stating the resource requirements, assumptions, a well-outlined budgeting process, long and short-term outcomes, responsibilities and roles.

The organization BBQfun uses e-commerce strategy to maintain or increase market share to satisfy the needs of the customer. It has documented and analyzed the resource requirements such as eight online customer-serving and salespeople, six trucks for delivery, retraining of the old employees, three forklifts, six additional warehouses and re-configuration of the office space.

The resources used vary in investment ranging from types of equipment, promotional and recruitment costs, website developers and change in management of the organization. These are coupled with additional costs of recruitment, training required for strategic implementation of business policy. These form an integral part of the planning process of the business process developed and designed from an analyzed and planning process. The several stages of the implementation process are:

Planning, Analysis of System Requirements, System Integration, Development and Testing, Implementation, Operations, and Maintenance. These stages are specific to organizations and their respective goals and objectives.

The resources determined here reflect well both the use of standing and single-use plans keeping in view of the repeated and non-repeated actions.

The KPIs can be considered as present value and future values of cash flow from operations, initial investment and probability index thus ensuring the measurement of the performance of the organization. These are as well helps in developing the contingency plans of the business models.

External: Building reputation with respect to quality service and quality products and: ?  Rise in profile of organisation ?  Improve satisfaction of client performance	?    Brand recognition percentage in different categories of periodic customer surveys ?    Customer percentage with respect to positive view of responsiveness of organisation (Paquette, Sommerfeldt & Kent, 2015) ?      Percentage of quality, innovation, ethics, and safety ?    Number of complaints from customers ?    Delivery within time ?    Number of items returned	?    Auditing supplier quality. ?   Regularly contacting suppliers ?    Investigating resourcing needs ?    Fulfil resourcing needs and needs of distribution according to procedures and policies (Cummings & Worley, 2014) ?    Maintaining enterprise resource (ERP) management and point of sale (POS)
Internal: Supporting people in performing through training as well as performance management	?                 Numbers of hazards ?                 Rate of absentees ?  Anti-discrimination complaints ?                 Rate of wasting time ?                 Rate of completing performance plans and the performance management programmes (Armstrong & Taylor, 2014) ?                 Coaching sessions completing times ?                 Operational training programs	?  Effectiveness of research regarding safe work achievement and healthy lifestyle ?  Engaging workers through strategic goals (Moriarty et al. 2014) ?      Supporting professional development aligning with the strategic Goals ?  Engagement of the management with the employees for achieving organisational goals (Lambert et al. 2017) ?  Including explanations of activities related to the strategic goals organisation (Baidawi, Mendes & Saunders, 2017) ?  Regularly  coaching employees ?  Analysis of training needs a ?  Including strategic goals in the induction program ?  Employee incentives for better performance

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Operational plans help in covering all the issues in a business that is related to the implemented strategies. These respective issues may challenge the dependants of the plan that has been implemented in the business. In that context, it has been known that the issues may have adverse effects on the stakeholders, services, goods, or the overall operational implications. There may have differences between the operational plans of the IT sectors and the Fast Moving Consumer Goods (FMCG) businesses. However, from the words of Bryson (2018), it has been known that there exists no business without operational activities. This is because in every organisation, operational processes are related to production of either products or services or both. Grant (2016) has proposed different types of operational plans, these have been identified as follows:

• Human resources
• Production and manufacturing
• Processes
• Distribution
• Equipment
• Facilities and locations

Engaging customers with the help of marketing, personalised service, and research	?  Completing customer surveys ?   Completing marketing research ?  Completing reports of identifying opportunities in marketing.	?  Conduct regular surveys regarding customer satisfaction ?  Evaluation marketing data and market data for determining the opportunities of marketing
Increasing sales as well as revenue	Maintaining financial statements: ? Meeting revenue target ?  Reaching Profit target	?  Organising marketing campaigns ?  Sales training providing to the floor staff
Reduce direct and indirect costs of operations.	?  Recording financial statements: 1.     wages 2.     cost of services 3.     Fees for consultancy 4.     wastage and relative expenses ?  Not exceeding the expense target ?  Maintaining the COGS target	?  Negotiation with suppliers ?  Researching of potential suppliers ?  Surveying potential distribution possibilities: e?commerce or delivery ?  Engagement of management with the employees for achieving greater level of employee support ?  Extended focus on budget restraint of the projects or activities in management ?  Inventory management via ERM for reducing the overstocking and relative risk with that storage ?  Incentives in accordance with the performance of the employees

Key Performance Indicators

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	?      Rate of rents ?      Service charges ?      Structural alterations ?      Electricity expenses
	?      Cost related to storage ?      Specific needs for storing raw materials ?      Purchasing costs related to raw materials
	?      Insurance needs ?      Transportation costs ?      Toll taxes ?      Costs related to leasing or hiring vehicles
	?      Purchasing costs ?      Leasing or hiring machines ?      Running costs ?      Operational costs

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	?      Incentives Supervisors ?      Incentives for Monitors ?      Managerial payments to the Decision-making departments
	?      Monetary rewards to employees based on performances ?      Costs related to training and developmental needs of the employees
	?      Payments made to the suppliers ?      Costs associated to communication needs
	?      Costs related to promotion of products or services ?      Advertising expenses

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Resourcing requirements of marketing and sales manager for BBQfun have been identified as follows:

1. Time associated to the recruitment and selection process of the organisation
2. Running costs that is associated to the interview and testing processes
3. Insurance needs with respect to the workforces
4. Promotional advertisements in different media sources or newspaper

Resourcing requirements of technological consultant of BBQfun have been determined as follows:

1. Implementing higher level of updated technologies and relative costs
2. Increase adaptability in the operational departments and costs related to changes in the organisational circumstances
3. Costs for recruiting efficient and highly skilled engineers
4. Costs associated to maintenance of the mechanisms of the technological implications

Analysing the entire study it can be said that the respective organisation BBQ fun may have increased its capital. In that context, the CEO of the business and the top management can attract more investors. In addition to that, implementation of customer enhancement strategies can further enhance the customer base. Instigating sales strategies will be further helpful in enhancing the level of profit margin. Focussing more on the Key Performance Indicator, the organisation will be able to enhance the performance of the resources and the quality of services and products.

The description of operational plans includes a series of tasks, in a prescribed order, with an intention to reach a desired operational end state, normally within a given time (Foot, 2017).  Some of the proposed steps to develop an operational plan are as follows:-

1. Description of the product or service
2. Identifying the competitive practices and key players.
3. Key Suppliers, intermediaries, and hires.

1. Research and texts based on information acquired from experts.
2. Formulating mathematical patterns and rules.

2. Focusing on major expenses and costs.
3. Desired and basic goals to achieve
4. Realistic approach

1. Organizing resources by Logical and Functional categories.
2. Formatting cost-effective and time-effective Fact-based ideas.
3. Incorporating Tactical methods.

The models to be used in an operational plan include different algorithms and strategic fit models that help in evaluating the impact of the strategic models on the operations of the project. The feasibility of the project can be determined by these strategic fit models. Normally a task is defined by characteristics external to the task itself (Lee, 2016). Being a central concept, it initiates a planning process in the form of a planning directive. An end-state described being rational when there are generally desired conditions, including the units of national power, in order to achieve national objectives. An end-state can also be explained in terms of political, social, economic, geographical, and environmental attributes. Operational model canvas is used for determining the value generation that could be done for both external and internal customers.

Monitoring Processes

2. The Operational Plan has two subdivisions, namely: First, single-use plans which are designed to carry out series of actions unlikely to have any future repetition and helps to achieve unique business objectives (Grecu & Popescu, 2018). Second, standing plans, developed for repeated activities across a period of time to solve repetitive problems. Therefore, this phase of the operational plan helps in forecasting the future restrictions and performance boost that could be achieved by an organisation.

The main purpose of these plans is to provide a clearer picture to business entities of their responsibilities and tasks in accordance with the objective. Furthermore, the roles and responsibilities of the employees and the management team with help of management tools are facilitating the essence of coordination and teamwork among the employees (Saeed, Qi & Jalloh, 2016). The role of these plans starts with determining the running and daily procedures of the business and protocols coupled with detailing the specific activities required to implement strategies. Thereby it targets all business activities in a constructive way and creates a positive impact on the business.

3. Budgeting, a broad term defined under the Operational plan is defined as the tactical implementation of plans (Keating, 2014). A well-defined budgeting process incorporates the one responsible for specifically adhering to the budget-making process and these decisions are driven by fiscal accountability and mission priorities.

Therefore the steps involved in the budgeting process are;

1. Time-based Operational and Strategic Plan
2. Business Targets determination
3. Revenue and Cost (fixed and variable) Projections
4. Determination of Expenses per annum
5. Returns from Target Profit Margins.
6. Budget Revise statement preparation

4. Key performance indicators or KPIs is a qualitative and quantitative measurement of performance of an organization supporting the development of the strategies and goals by critically explaining the inflection points in a business (Parmenter, 2015). These indicators should be meaningful, measurable and manageable. Therefore the ways in developing key performance-based indicators can be stated as follows:

1. Clarity and consensus company goals statement definition approach: In this approach, the goals of the company could be jotted down so that operational improvement KPIs could be determined easily (Yin, Zhu & Kaynak, 2015).
2. Financial and non-financial KPIs for short term and long term: segregation approach done for segregating the financial and nonfinancial indicators are to be done
3. Identifying diagnostics metrics:  after making the planning the metrics line response rate could be prepared by the company.

References

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