One of the issues affecting the leaders of healthcare organizations is layoffs as a result of declining revenues. Healthcare organizations have experienced nursing shortage affecting the delivery of healthcare services (Weiss & Tilin, 2018). Laying off other employees could negatively affect the healthcare organizations further as the remaining workers may be unable to achieve the desired healthcare goals. Another issue faced by leaders in healthcare organizations is poor job satisfaction rates resulting in turnover (Weiss & Tilin, 2018). It is important to ensure favorable working conditions and reimbursement to ensure that healthcare workers are able to effectively perform their roles and responsibilities effectively.
Without this, most of the healthcare workers may be forced to look for better opportunities elsewhere. Inadequate staff will prevent healthcare leaders in effectively achieving healthcare goals (Weiss & Tilin, 2018).
As the manager of an ancillary service department at a healthcare facility, it is important to inform the staff about these two issues as they may help in developing effective solutions to address the issues (Bhutani, J.
, Bhutani, S., & Kumar, 2013). Communicating these issues to the members of the organization will help the members to participate in the decision-making process where effective solutions can be developed. This requires a leader to implement effective communication strategies that will ensure that every staff member is able to access the message as well as provide feedback effectively (Bhutani, J., Bhutani, S., & Kumar, 2013). Any challenges that affect effective communication should also be addressed as clear communication has been indicated as important to an organization’s success.
Poor communication has also been indicated to be a contributing factor to employee dissatisfaction, as employees are not able to communicate their problems and any other issues to their leaders (Bhutani, J., Bhutani, S., & Kumar, 2013).
The manager can take advantage of technology to communicate these issues to the members of the organization that will ensure that every member gets the message. This will also provide the employees with an opportunity to air their opinions regarding the issues that will enable the manager to collect information from diverse sources (Bhutani, J., Bhutani, S., & Kumar, 2013). With the employees being largely impacted by these challenges, it is important that they be allowed to contribute to the development of effective solutions that can be achieved through an effective communication process. A manager may take advantage of the leaders heading different departments to communicate with their members as well as collect feedback from them (Bhutani, J., Bhutani, S., & Kumar, 2013).
These two issues directly impact the number of healthcare workers in the healthcare organization that may also affect the performance of the organization. Employees perform different functions in an organization and are responsible for enabling the organization to achieve its objectives (Rowland, 2014). Due to technology advancements in the healthcare sector and the diversification of healthcare needs, the healthcare sector has invested many resources to ensure that these needs are effectively addressed and that healthcare processes are improved (Rowland, 2014). This has led to the incurrence of many costs leading to layoffs of staff members. This issue results in healthcare organizations having a limited number of workers who may be unable to perform all activities in the healthcare facility (Rowland, 2014).
Healthcare organizations have no choice but to look for cost-effective ways of minimizing costs incurred in the provision of healthcare services. This may affect certain departments by having access to limited resources negatively affecting the departments in performing their roles effectively (Rowland, 2014). The second issue is also connected to healthcare workers in that poor working conditions and low salaries may lead to job dissatisfaction. The outcome of this may involve healthcare workers leaving the healthcare facilities to look for better opportunities that are able to sustain their needs (Rowland, 2014). This may leave healthcare departments with limited staff members affecting the performance of the departments. This is because the remaining workers may have to perform more work in ensuring that the departments’ goals are achieved (Rowland, 2014).
The ancillary department is a crucial department in a healthcare organization. This is because this department is responsible for performing diagnostic and support services to help other healthcare workers in performing their roles and responsibilities effectively (Craig & McKeown, 2015). This makes this department crucial in enabling a healthcare organization to achieve its objectives. Effective communication, collaboration, and teamwork are important to organizations by preventing some of the mistakes and organizational problems that may affect healthcare facilities (Craig & McKeown, 2015). Improved communication can improve the conditions of the ancillary department by allowing the members to provide feedback on issues relating to the conditions of the department. This will help the management in implementing effective measures to improve the conditions of the department (Craig & McKeown, 2015). Effective communication will also enable the employees of the organization to collaborate with the leaders in addressing some of the healthcare issues. Collaboration in the decision-making process cannot be achieved without effective communication, as members will not be able to air their opinions on certain matters (Craig & McKeown, 2015). Teamwork is also important in improving the conditions of the ancillary department. This can be archived by developing an organizational culture that improves teamwork. This allows mutual respect among different members and support that helps members in addressing departmental issues effectively (Craig & McKeown, 2015).
One of the techniques that can be used to foster inclusion and improve communication and collaboration is developing an effective communication strategy. A communication strategy allows organizational leaders to link communication to the strategic plan (Weiss & Tilin, 2018). This will allow members to clearly understand the organization’s mission, vision, and values that can be incorporated into the organizational culture. These aspects are important in the achievement of organizational goals (Weiss & Tilin, 2018). An effective communication strategy will also establish trust and loyalty among the members of the organization which will improve communication and collaboration in the organization as leaders will be able to listen to the employees as well as provide feedback to them (Weiss & Tilin, 2018).
Another technique to foster inclusion and improve communication and collaboration is creating an organizational culture that is transparent. One characteristic of effective teams is having a common purpose that fosters collaboration (Weiss & Tilin, 2018). A transparent organizational culture will enhance trust and respect in an organization that will foster team collaboration. Members will be able to watch out over other members to ensure that mistakes are not done. This is because one mistake may affect the overall achievement of organizational goals (Weiss & Tilin, 2018). Organizational commitment is based on organizational culture as this shapes the perceptions of all members. A supportive organizational culture also provides members with an opportunity to collaborate with one another and be committed to achieve the organizational goals (Weiss & Tilin, 2018).
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