Developing Professional Practice In Learning And Development

Understanding knowledge, skills, and behaviors required for professional learning and development

Cognitive learning helps the individuals to attain personal development. Practical application of the learnt skills indicates the initiatives towards professional development. This application is the incorporation of specific skills, behaviour, roles and trends for enhancing the learning process (Knobel and Kalman 2016). Understanding of the role towards application of the learnt skills is crucial in terms of attaining growth and development. Teamwork results in knowledge transfer from one individual to the other. Time management gains an important position in the assignment in terms of creating plans for self-assessment.

The current trends and practices in learning and development are in-house methods, external practices and e-learning. In-house training methods combine the apprentices and the learner groups for fulfilling the needs of the learners. According to Baldwin (2016), there are four kinds of in-house learning methods- orientation, on-the-job, refresher and career or professional development. E-learning has gained much popularity in the recent ages among the students. This process involves online coaching and mentoring methods for providing guidance and support to the learners from the experts. E-learning enhances the virtual skills of the learners.

The two emerging roles, which can be identified, are specialist in digital training and advisers. On the other hand, Stewart (2014) is of the opinion that specialists in digital training play an important role in guiding the learners regarding their career planning. As a matter of specification, they support the learners, so that they can gain an understanding about the online career guidance programs. This process results in social collaboration, as the learners establish contact with the experts through social media and other sites. Advisers act as an agent for the learners regarding their academic establishment. These advisers play the role of the counsellors for the learners, enhancing their awareness about the feasibility and appropriateness of the plans adopted for personal and professional development (Kolb 2014).

Specialists and advisers need to possess the knowledge and understanding of the learning cycle. Herein lays the appropriateness of the learning need analysis, which helps in evaluating the exposed performance. Along with this, the specialist needs to possess the skills of how to develop positive reputation for the efficiency. This approach reflects initiatives towards upgrading the learning process. Here, example can be cited of feedback and survey from the learners. Tait-McCutcheon and Drake (2016) opines that maintaining consistency in conducting surveys and feedbacks creates a positive image in the minds of the learners about the experts. Rationality in this process helps in acquiring trust, loyalty and reliability from the learners.

Current practices, roles, and trends in learning and development

Along with this, knowledge of the ethics is crucial in terms of luring the learners. This knowledge enhances the professionalism. Providing training to the learners is one of essential behaviour, which the experts need to expose towards upgrading the learning process. This approach possesses flexibility towards enriching the parameter of corporate social responsibility. As per the arguments of Huffman et al. (2014), the experts need to inculcate the value of role modelling within the learners. One of an essential behaviour of the specialists and the trainers is the consideration of fundamental beliefs and philosophical assumptions. This consideration forms a crucial step in terms of preparing the characteristic traits of the learners. This type of approach is appropriate in terms of preparing the judgmental thinking process of the learners.

Possessing the skills of conflict handling conflicts is necessary for the specialists of training. Here, awareness needs to be enhanced about the demarcation between professional principles and organizational pressures. This awareness, further, assists in enhancing the efficiency (Baldwin 2016).

Time management

Recently, I was part of a business project. I played the role of project manager. I prepared the schedule, involving the team members. This proved beneficial for me in terms of enhancing their awareness towards the necessity and significance of the project. After this, I prepared objectives for improving the focus on the project related activities. Here, conducting interactive question answer session helped me to gain an insight into the opinions of the team members regarding the prepared objectives. I even allotted time for each of the objectives. My focus here was teamwork in terms of completing the tasks within the stipulated time. For this, I encouraged the team members to set short-term goals, so that they get interest towards carrying out the activities.

Involving the team members helped me to make plans for executing the activities. These plans were sent to the higher authorities for their approval. Upon receiving the approval, I implemented the plans through the division of labour, which was selected through the consideration of Tuckman’s theory of team development (Owen 2017). After allocation of the duties, I started monitoring and controlling the performance of the team members. This helped me to make estimates regarding the progress of the project. I think evaluation and review formed one of important agents in terms of estimating the completion.

Allotting time for the activities proved beneficial in terms of taking out separate time for risk assessment. I felt that if the potential risks are identified well in advance, then possible steps can be taken for mitigating their intensity. As opined by Bernhardt (2015), involvement of the stakeholders and shareholders in the process of risk assessment proved beneficial in terms of acquiring effective solutions.

Key knowledge, skills, and behaviors needed for learning and development

In order to conduct self-assessment, I considered Gibbs Reflective Cycle. Here, at the initial stage, I researched about the necessity of the reflection. This analysis helped me to gain awareness about the activities, which I need to complete on a priority basis. For this, I prepared a work schedule (refer to appendix 1). In the process of preparing the plans, I involved the stakeholders and shareholders. I think this approach helped me in preserving the stability in the professional relationships, enhancing the productivity. The plans helped me to achieve an understanding about the ways and means for dealing with the adverse situations. Here, I can make mention of the contribution, which I made towards controlling the stress levels within the project related activities.

Problem solving model seems appropriate in terms of achieving effective solutions. The first step involves defining the problem for enhancing the awareness about it and the impact it would create on the business as a whole. The following step involves measuring the problem, which assisted in identifying the potential risks; it might develop (Weißenrieder et al. 2015). As a sequential step, goals are set for improving the focus on the execution of the project related activities. This process is an attempt towards generating interest among the team members. The immediate outcome of this is the initiation of activities, which excavated the root causes of the problem. Incorporation of evaluation in this step seems fruitful for selecting the best strategy for resolving the problem.

Conducting interactive question answer session proves beneficial in gaining an insight into the approaches of the clients. Meetings are held with the higher authorities regarding the opinions of the clients. Here, the discussion relates to the appropriateness, feasibility and effectiveness of the solutions. After this, the selected strategy is implemented. Aligning with the propositions of Owen (2014), evaluation is conducted in terms of assessing its impact on the execution of the project related activities, which helps in gaining awareness about the changes needed for enhancing the efficiency.

Moreover, evaluation proves advantageous in the process of implementing the proposed changes. Here, continuous improvement was undertaken for tracking the process of upgradation in terms of risks and problems. However, Guskey (2014) proposed that the penultimate step is celebration in terms of emerging successful in incorporating effective solutions for solving the problems. This problem solving model bears resemblance with the Six Step Problem Solving Model. Although the steps are less, the intensity of the activities proved flexible for the personnel in terms of achieving effective resolutions for the potential problems.

Self-assessment and time management

Group dynamics can be considered as the assemblage of behaviours and psychological process for completing a particular activity. As proposed by McConnell (2014), there are different types of group dynamics- intergroup dynamics and intergroup dynamics. Studying about these groups helps in understanding their approach towards the decision-making process. Intragroup dynamics relates to the teamwork, which is exposed within the team. It is commonly known as “in-group”. This teamwork is guided by a set of norms, roles and relations. One of an important characteristic of teamwork is knowledge transfer from one member to the other. This transfer reduces the knowledge gaps, empowering the members in terms of executing the allocated activities.

Group work improves the adjustability skills of the members. Typical example of this is the group discussions, which reduces the possibility of conflicts, discriminations and harassments. The members of the team belong to different socio-cultural backgrounds (Fidalgo-Blanco et al. 2015). This is the main reason, why conflicts take place. They are put in a group in terms of the behaviour, which they expose in the personal and professional sphere. The behaviour, attitude and beliefs of one member adversely influence the attitudes, beliefs and approach of the individuals. Herein lays the appropriateness of Tuckman’s stage of team development, which helps in exposing appropriate approach towards forming the groups for carrying out the project related activities (Bernhardt 2015).

Intergroups involves the collaboration between the various teams. As a matter of specification, it is the collaboration between the internal and external environment. Debates are one of the most practical example of the intergroup dynamics. These debates proved effective in terms of gaining an insight into the approach of the team members towards the proposed plans and assumptions.

The dynamics of a group boundaries within which the teamwork is done. This proved fruitful in terms of allocating the tasks according to the capabilities. As argued by Gast, Schildkamp and Veen (2017), interaction between the team members determines the relation between them. Here, stability in the professional relationships is crucial in terms of producing collaborative output. Taking the charge of the other team members relates the Trait Theory in case of the individuals. Rationality in action is vital in terms of enhancing the learning process. Recapitulation of this rationality is further assistance in terms of progressing towards the path of leadership.

One of the potential risks in business is the political intervention. On the other hand, political intervention can be helpful in terms of the governmental aids and support. This intervention increases the risk of degrading the stability in the professional relationship. Immediate outcome of this are the conflicts, discriminations and harassments, which degrade the integrated organizational culture (Schalkwyk, Leibowitz, Herman and Farmer 2015). These conflicts contradict the aims for which the learning process are implemented. Negotiation means are assistance in terms of restoring the lost integrity within the professional relationships. Strategic planning in the process of achieving negotiations helps in restoring the balance between the internal and external environment.

Project and self-management techniques to work activities

On the contrary, Girvan, Conneely and Tangney (2016) propose that learning in terms of conflicts relates to breaking the stereotypical notions related to the conflicts and degradation of the professional relationships. Herein lays the effectiveness of moulding the team members towards the changes needed for altering the scenario of the workplace. In this, persuading the team members for adopting the change reflected an initiative towards delving deep into their mindset.

In some cases, it is seen that political groups funds for the learning and development of the employees. However, Knott and Scragg (2016) are of the view that this approach acts as additional assistance for the companies and organizations in terms of enhancing the preconceived skills, expertise and knowledge of the employees. However, rationality is vital in establishing contract with the political groups. This is in terms of preserving the organizational values. Moreover, this rationality indicates stability within the inter-professional relationships, which proves beneficial in terms of extracting quality support towards enhancing the learning process.

One of the important aspects of team dynamics is influencing, persuading and developing negotiations with others. Typical methods for influencing the others are respecting the opinions of the colleagues. This also involves the assertiveness and the related skills. This respect forms a positive image about the individuals in the minds of the team members. Along with this, one of the other techniques for influencing the team members is involving them within the networks (Jimerson and Wayman 2015). Here, social media is an effective option in terms of reaching to large number of clients and customers. Conducting offshore management helps in negotiation with the foreign clients, which is assistance in terms of strengthening the customer base.

Introducing security policies and insurances are one of the other means, through which the clients can be lured towards the learning services. This approach reflects the conscious approach towards ensuring their wellbeing. Incorporating effective risk assessment and management techniques assures the learners about the reliability and validity of the services. According to the arguments of McConnell (2014), rationality in this approach enhances the stability in the inter-professional relationships.

Communication is one of the other parameters, which proves helpful in influencing and persuading the learners. Along with this, communication is also fruitful in terms of solving the potential risks and the problems. Typical examples of the communication are counselling and the therapies, which helped in gaining an insight into the impact of the issues on the attitudes, beliefs and behaviour of the people. Indulging in one-to-one discussions is effective in terms of improving the communication skills (Durksen, Klassen and Daniels 2017). Typical forms of communication are presentations by the employees. Providing platforms for presentation improves the communication skills of the employees. Taking part in the presentations is fruitful in terms of mitigating the hesitations, which the employees might face while confronting the clients.

The learners can be involved in the process of the report writing. This exercise is beneficial in terms of assessing the command of the learners over the communication skills. Along with this, reports also helped in examining the awareness of the learners towards the current business trends, issues and practices. Kennedy (2016) opines that technology is one of an effective means for communicating with the learners. Typical example of this is the social networking sites, which strengthens the customer base. Aligning with the process of communication, technology acts as agent and medium between the sender and receiver.

With the help of CIPD professional map, I identified that I possess proficiency for the HR related issues faced by the individuals or the team members (Cipd.co.uk 2018). Along with this, my self-assessment also states that I have a clear understanding about the solutions and evaluations. I also found that I have efficient and effective managerial capacities for the HR related issues. I can relate this self-assessment with the personality tests, which places me within the personality types. I think my capabilities correlate with the ENTJ personality type, which states that I am extrovert, intuitive and have command over judgemental thinking.

The results state that I am conversant with the HR issues and the methods, through which I can solve them. This approach reflects m extrovert nature. In the process of analysing the necessity for the resolutions, I am applying my intuition and judgmental thinking. For achieving solutions, I need to establish contact with many people, which I think is vital for widening the scope and arena of my thought process. Here, I think evaluation is needed in terms of excavating the most appropriate method for solving the problem. I think that being rational in the approach towards achieving the solutions is effective in terms of enhancing my thought process.

Maintaining consistency in the execution of evaluation is effective for me in terms of upgrading the standards and evaluation of my performance. After gaining the results, I need to continue the learning, so that I can reach to the benchmark level of performance. Guidance and support from the senior and the experience officials is beneficial in terms of acquiring proper process to the learning process. Here, I can relate cognitive learning through observation. If I learn the basic concepts by observing others, I can assess the feasibility of my performance. In this process, rationality is needed in terms of preserving my individualism. Careless approach in this aspect would place me in a group of foolish people, whose efforts towards acquiring development is devoid of strategic planning.

In order to select an option for professional development, I need conduct self-appraisal. This would enhance my awareness regarding the appropriateness and feasibility of my performance in terms of the identified goals and objectives. Here, survey and feedback process would be effective in terms of selecting the most appropriate option. Aligning the arguments of Hairon, Goh and Chua (2015), I can say that blindly following the comments about the performance would be an immature step. Therefore, I need to apply judgmental thinking in this aspect. Viewing my performance from other perspectives would be effective in terms of expanding the scope and arena of my knowledge, skills and expertise.

Researching on the personal effectiveness would be fruitful in terms of upgrading the standards and quality of the performance. The more number of people I would meet, more broadened would be my perspectives regarding the achievement of effective solutions for the HR issues.

Planning is an essential aspect in terms of systematizing the activities. This planning enhances the awareness towards the priorities of these tasks. This planning provides an insight into the need for Continuing Professional Development (Cruess, Cruess and Steinert 2016). This understanding is vital in terms of gaining acquaintance to the responsibilities, which I need to execute for carrying out the project related activities. This planning is appropriate even at the time of developing objectives. However, Zepeda (2014) opines that conscious approach is needed towards conducting the planning process. In this, consideration needs to be taken of the necessity of objectifying the perspectives in a turbulent, transformational world.

Analysing the surrounding scenario assists me in realizing the need for continuous improvement. For this, my sole responsibility lies in the undertaking effective learning methods and controlling them for altering my personality towards learning and development. Mere undertaking of the learning process is not enough. I have to be conscious about their effectiveness in terms of the goals and objectives identified for achieving personal and professional development.

I can indulge in meetings, where I would gain an understanding about the issues, problems and the strategies to achieve effective strategies. Involving others in the meetings is beneficial in terms of widening the scope and arena of my thought process. There are three kinds of objectives- program objectives, session objectives and meetings objectives. The planning needs to be in accordance with the identified objectives (Taylor 2016). In case of the program objectives, the planning would involve training session for the employees regarding the identification of the issues and their resolutions. Session objectives need plans, where the training sessions are divided into fragments. Here, planning needs to incorporate time for prioritizing the tasks.

activities	Week 1	Week 2	Week 3	Week 4	Week 5	Week 6
Identifying the problem
Seeking information about the issue
Assessing the impact of the issue on the business as a whole
Meeting for briefing the employees about the intensity of the issue
Interactive sessions
Evaluation
Implementing the proposed changes

Table 1: Plan for meeting the objective of achieving effective solutions for solving the potential issues

(Source: Created by the author)

To conduct self appraisal

Specific	I would award marks for my workplace performance.
Measurable	I will use the performance metrics for measuring the extent to which I am successful in reaching to the benchmark level.
Achievable	Setting time limit for awarding scores would improve my confidence, enabling me to self-appraise my performance.
Realistic	I would seek feedbacks from managers. Positive responses would make the objective a realistic one
Time	6 weeks

To undertake digital training

Smart	Different systems would enrich my knowledge on their diverse functions
Measurable	Undertaking practical tests would help me to measure my grasp over the digitalized business operations
Achievable	Scoring my performance on the systems would make the objective achievable
Realistic	Being able to contact others on emails and social media makes the objective realistic.
Time	5 weeks

To improve communication skills

Smart	Taking admission in spoken English classes would help me to enrich my communication skills
Measurable	Being able to talk fluently in English with others would help me to measure my command over language
Achievable	Indulging in group discussion with the clients over the systems would make the objective achievable
Realistic	Positive response from the clients would make the objective realistic for me
Time	I intend to achieve this objective within a time span of 6 months

Goals prove effective in terms of adding interest within the employees for carrying out the allocated activities. The goals need to be realistic and achievable for assessing the capability of the employees. In terms of meeting the goals, motivation and encouragement is needed. Consistency in the provision of motivation and encouragement results in upgradation of the standards and quality of the performance of the employees (Thistlethwaite et al. 2016).

I think plans are effective in terms of improving the quality of current performance standards. Involving the senior and the experienced members in the planning process is assistance in terms of incorporating relevant methods for approaching the project related activities. Gaining an insight into the opinions of the higher authorities, towards the proposed plans, helps in progressing with the activities. I feel that sending drafts to the higher authorities about the proposed plans is effective in terms of averting illegal instances.

I also feel that allotting time to the activities is assistance in terms of enhancing the confidence level of the employees. This is in terms of preserving their professionalism. Tabular format of the planning enhanced my awareness regarding the tasks, which I need to complete on a priority basis. I feel that allotting time for the activities helped in bringing perfection in my approach towards conducting the experiments. Evaluation of the prepared plans is effective for me in terms of assessing the effectiveness, appropriateness and feasibility of the plans. Consistency in the execution of evaluation is fruitful in terms of upgrading the standards and quality of my performance.

I think communication is fruitful in terms of discussing the plans. According to me, communicating the plans with the senior and the experienced people is beneficial in terms of gaining guidance and support for the learning processes. Within this, making use of technology is effective in terms of reaching to large number of clients. Moreover, it strengthens the customer base. Engaging in teamwork is fruitful for me in terms of overcoming the knowledge gaps, which I possess. I think indulging in group discussions would assist me in testing the appropriateness of my skills, expertise and knowledge.

I am fully aware that I would encounter problems within the process of executing the project related activities. Therefore, I need to improve my approach towards the problems and issues. Consciousness towards this direction would be beneficial for me in terms of enhancing the professionalism. Along with this, it would act as initiation towards the development of my maturity. I think this maturity is important in the workplace in terms of influencing, persuading others towards the learning processes. I think rationality is the main agent in this aspect for gaining trust, loyalty and dependence of the learners.

Undertaking self-assessment tests would be beneficial for me prior to approaching the project related activities. I think sharing the scores of the tests with the seniors would help me in gaining effective support in organizing the learning process. These tests would seem fruitful in terms of achieving effective resolutions for the potential issues. I think using problem solving cycle is effective in terms of assessing whether the proposed plans are effective for fulfilling the identified aims and objectives. According to me, identification of the issues and their impact on the business is vital for approaching the resolution process.

If I am aware of the risks, which the employees are facing, then I would be able to ensuring proper protective measures. This would reflect my conscious approach towards ensuring the wellbeing of the clients and the customers. Rationality in this approach would be appropriate for me in terms of creating a positive image in the minds of the learners. I think this positivity is needed in terms of maintaining the stability in the professional relationships. However, I am aware of the conflicts, which arise between the team members. This is in terms of their different socio-cultural backgrounds. Herein, I can relate negotiation, which resolves the issues through the attempts of preserving the stability. I can say that this approach is productive in terms of gaining profitable collaborative labor, which helps in completing the tasks within the stipulated deadline.

Conclusion

In the present competitive scenario, individuals need to prove themselves. For this, continuity needs to be maintained in the learning and development process. Setting goals is fruitful in terms of enhancing the focus on the project related activities. For fulfilling the goals, objectives are needed in terms of organizing the vision towards attaining the benchmark level of performance. Risks and issues are inevitable in the process of executing the activities. Assessments need to be carried out for measuring the intensity and acquiring effective solutions. For measuring the accurateness of the solutions, communication is an effective tool, which helps in maintaining the stability in the professional relations.

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