Question:
Case Study: Information System for Business.
Information system plays a vital role in determining the advanced business world. The information technology also helps the small business toward implementing various strategies that help in the development of the individual as a whole within the business (Black and Lynch 2012). The information technology within the business helps in improving the efficiency and effectiveness of the employees within the company as a whole. The information system within the company also helps the employees to complete the assigned task within the short span of time. This helps the company further to improve the quality of the productivity and helps the company to increase the growth rate of the company in the market.
The EEI (Excellent Education International) implements effective information system helps the business to develop the manual system and thus help the company to develop the individual productivity as well. The information system also helps the business in operating efficiently across the branches (Melville et al. 2012). The operating system also helps the management of files and thus helps in saving time with maximum efficiency in the quality of production as well. The effective implementation of strategy helps the business to expand its business and also help to increase the rate of profitability as a whole in the international market. This helps the business towards the advancement and development of the corporate in the long-run.
The opportunities of the EEI are to provide services in international education and also help in providing overseas educational options as well. The opportunities also help the employees within the workplace to provide with the commission for the referral from the universities (Weske 2012). The EEI also provide opportunities to the new employees at the peak times which further helps the employees to improve the efficiency and also help the company to increase the rate of profit margin in the international market. The opportunities of EEI also help the students to get the service without payment to the company and also help in the development of the company as well. The opportunities thus also help in the employees to get motivated towards the company and thus help in increasing the profitability of the company in the international market as well.
Problems Related to EEI:
The problems that are faced by EEI are that the employee needs to work manually within the workplace which may affect the efficiency of productivity (Olson and Staley 2012). It also affects the employee with consumption of time and thus affects the business regarding efficiency and productivity in comparison to the competitive market. The problems of the EEI also led the company to suffer inefficiency of the employees regarding file management which affect the profitability of the company as a whole. The problems also affect the quality of the productivity of the company which further led the company to suffer a setback in the international scenario (Muller 2012).
The EEI business needs to implement effective information strategy which helps the employees within the workplace to collect the data in the system that help the business to avoid any conflicts or time issues (Olson and Staley 2012). The information required maintaining a data base that helps the company to expands its business and thus help in further development towards the advanced technological world. The information also needed within the EEI regarding security which helps the company to maintain the confidentiality of the company and thus help the company towards the technological development as well.
Information towards the EEI competitive position:
The EEI with the implementation of the effective information system helps the employee to increase the productivity within the short span of time (Muller 2012). It also helps the employee to improve the efficiency and thus help in improving the quality of productivity as well. The information also provides the employee with the management of various vertical that help the company towards the development as well. It also helps the employee to improve the potentiality of the employee and thus help in motivating the employees more towards the company as a whole. This helps the employee development and thus helps in the organizational development as well (Olson and Staley 2012). The information thus helps the company towards the technological development and also helps in increase in the growth of the company as well. The development of the information thus helps the employee towards the improved productivity and also helps the company in gaining sustainability in the international market.
The major obstacle on the path of expansion for EEI would be managing the information and data base across sites and minimize the time consumed in searching for certain information. EEI would require integration of the transaction processing system, management information system, decision support system and executive information system.
The main purpose of EEI at the present situation is to expand its territory and go beyond the periphery it exists at present. To go beyond the circumference it deals, EEI has to incorporate the information technology that best suits the requirement of the organization.
Internet is a global system of interconnected computer network that enable the organization to connect with the rest of the world and enhance the exchange of information. The incorporation of the use of internet would enable EEI to connect with its clients and shareholders and exchange adequate form of information through the use internet. Internet is no regulated by any authority thus the privacy of the organization is not compromised yet the content on the network can be accessed by everyone connected with the network. It has wide expanse in which the largest number of people and devises can be connected.
Intranet is a private kind of network that is specifically focused to an organization that enables the exchange of information within the organization. It is regulated by the organization thus the privacy of EEI would not be compromised and all the members connected with in the network would be able to access the content and no outside source would be able to access the information.
Extranet is private network that uses public network to share information with suppliers and vendors. Extranet would enable EEI to connect the shareholders and the clients and the other organizations that work with EEI. The network is thus regulated by multiple organizations. The content on the network would be accessible to all the members of the organization and external members who have access to the network.
The implementation of the internet, intranet and extranet would enhance the exchange information within EEI and with the other parties involved with EEI.
Change management is a very important factor that EEI has to consider to cope with the massive change that the organization is planning to go through. There are various factors that come under the umbrella of change management to be considered to successfully implement the change that EEI is planning to achieve. EEI would need to understand the nuances of the changes that would accompany the implementation of the information that would improve the working experience of the office in the long run. However in the present EEI would face trouble during the adapting the change. While the data base has to be converted from manual to electronic form the offices would face operational issue for the time being. Thus EEI should focus on the day to day operations in such a way that the installation of the information technology won’t be any issue for the operations. The project management is also a crucial part of the change management because it would enable the smooth conversion of the data.
The integration of the change control system is a major factor that would enable the project manager to understand the situation and act according to requirements of the situation. The project manager needs to evaluate the situation and schedule the change control system according to EEI without affecting the operations of the staff.
Integrated change control strategy would enable the project manager to consider the factors like scope, schedule, costs, quality, human resource required to deliver the work, communication has to be established with Philips and other stakeholders to convey the issues that might crop up and procurement of the facilities that are required to bring in the change. The project manager would need to analyse the situation to adapt with the change and provide best services that would enable EEI to adapt with the change. The project manager would need to train the staff to understand the differences they are going notices after the installation of the information system and adapt with the challenges that would accompany the use of the new technology.
Due to implementation of the new information technology there might crop up security and ethical issues issue.
There are two main aspects of the information system regarding the security. Security of the information technology that has been used from the malicious cyber attacks that intend to illegally break into the system to access private information or gain control of the internal system. Another aspect is the security of the data that ensures the integrity of the data in times of critical issues. EEI has to ensure the security of the information and data of the company and the individual data base of the staff and the clients. EEI needs to prevent the unauthorized systems or individuals from infringing the system. Maintaining and assuring the accuracy and consistency of data over its entire life cycle. EEI requires ensuring the computing system, the security controls used to protect it and the communication channels used to access the information and the correct functioning of the system all the time consequently the availability of the information maximizes.
The ethical issues that crop up in the implementation of the information system: as it brings along a lot of social changes that pose threat to the existing dissemination of money, power, obligation and rights.
The four principles that serve as the basic ethical foundation are the proportionality that suggests that the good must overweight any potential harm or risk and must not abide by other alternatives that might threat or comparable benefits with less harm or risk. The informed consent used be acquired and be informed of the potential threat that might affect EEI and its staff. Justice and fair distribution of the burdens and benefits of technology should be achieved. Minimization of the unnecessary risk has to be achieved or else it would be considered as an unethical practice.
Reference List
Anderson, M.G. and Katz, P.B., 2012. Strategic sourcing. The International Journal of Logistics Management, 9(1), pp.1-13.
Black, S.E. and Lynch, L.M., 2012. How to compete: the impact of workplace practices and information technology on productivity. Review of Economics and statistics, 83(3), pp.434-445.
Bridge, S. and O’Neill, K., 2012. Understanding enterprise: Entrepreneurship and small business. Palgrave Macmillan, 22(1), pp.28
Frame, W.S., Srinivasan, A. and Woosley, L., 2012. The effect of credit scoring on small-business lending. Journal of Money, Credit and Banking, pp.813-825.
Lawson, B. and Samson, D., 2012. Developing innovation capability in organisations: a dynamic capabilities approach. International journal of innovation management, 5(03), pp.377-400.
Melville, N., Kraemer, K. and Gurbaxani, V., 2012. Review: Information technology and organizational performance: An integrative model of IT business value. MIS quarterly, 28(2), pp.283-322.
Muller, E., 2012. Innovation interactions between knowledge-intensive business services and small and medium-sized enterprises: an analysis in terms of evolution, knowledge and territories (Vol. 11). Springer Science & Business Media, 12(1), pp.38-42.
Olson, D.L. and Staley, J., 2012. Case study of open-source enterprise resource planning implementation in a small business. Enterprise Information Systems, 6(1), pp.79-94.
Weske, M., 2012. Business process management: concepts, languages, architectures. Springer Science & Business Media, 12(1), pp.32-38.
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