Discuss about the Organisational Change in Various Sectors.
Organizational Change refers to the process with the help of which a company makes changes pertaining to the structure, operational methods along with technologies that have an effect on the performance of the organization. The process of organisational change can be a continuous process or it can also occur for brief period of time. There are five kinds of changes namely organization wide change, personnel change, transformation change, remedial change and that of unplanned change (Ivanaj et al. 2015). Organisational changes occur on account of many reasons and the organizations can either react to the changes or act in ahead. The major reasons for organizational change are crisis, performance gaps, new technology, identification of opportunities and reaction to that of internal along with external pressure.
The manufacturing industry is quite broad and it is inclusive of aerospace, automobile and that of Information Technology. The service industry on the other hand includes that of hotel, Consultancy, Healthcare and that of Education. The organisational change tools have been applied to that of the automobile sector within the manufacturing industry and hotels within that of the service industry.
The Learning Organisation is a change tool that focuses on the aspect of knowledge and how by appropriate learning an organisation can develop and grow. There exist three kinds of organisational learning- haphazard learning, goal-based learning and that of double-loop learning. The Learning organisation can prove to be effective for the service sector where the goals are based on that of performance objectives. High Performance Work Organisation lays stress on the aspect of allowing the front-line workers to participate in decision-making that can help in altering the routines of the organisation. It lays importance on the four practices- self-directed work team, job rotation, quality circle and that of Total Quality Management. This essay expounds on the contention that Learning Organisation and High Performance Work Organisation change tools are effective for Tan Chong International, Singapore but the learning organisation is the appropriate change tool for that of the Amara Hotels and Resorts, Singapore. Tan Chong International is a powerful unit in relation to the automobile sector and its business strategy has made it prominent among the automobile industry (Tanchong.com 2018). Amara Hotels and Resorts is a famous Singapore hotel brand that has brought a fresh approach to the concept of accommodation in Singapore (Amarahotels.com 2018).
Manufacturing Industry
Successful manufacturers work on global basis so that they can benefit from that of collaboration with that of partners across that of the globe. It helps them in pursuing the customers around that of the world. Innovation of the products and services is an important characteristics for Tan Chong International, Singapore. A manufacturing business makes use of components along with that of raw materials in order to make finished goods. A service company generates income by the help of providing services instead of that of selling of physical products (Lozano, Benjamin and Kim 2016). This finished goods can be sold directly to that of the customers or to that of other manufacturing business that uses them in order to make a different product. The service sector is intangible and inconsistent whereas automation along with productivity is the main characteristics of that of the manufacturing sector.
The modern manufacturing methods in Tan Chong International, Singapore focus on the aspect of achieving that of highest quality with that of highest amount of flexibility. The strategies that can be made us of by the includes that of technological strategy, managerial strategy and that of learning strategy. These strategies can help in developing the product and help in the sales and marketing. Learning the innovative technologies of the modern world is of crucial importance for the growth of business of Tan Chong International (Georgalis et al. 2015). It is impossible to flourish in the modern world without the help of advanced technology. The expectations of the consumer in relation to the quality and the safety in relation to that of the automobiles is exceedingly high and the pressure of reducing the prices of the automobiles has led the intensive use of technology Tan Chong International, Singapore. The employees of the automobile industry should stay abreast of the recent developments in the arena of technology so that they can manufacture automobiles that can help in achieving the goals of the organization (Grant 2014).
Major structural changes are taking place within the business of auto making. The phenomenon of globalization has become very popular and alliances and partnerships has become very important in the present age. The automotive sector is a stronghold of that of trade unions. The industry has to make changes in relation to the products from time to time so that they can stay ahead of that of their competitors. The Research and Development sector of the automobile industry is equipped with the responsibility of making innovative technologies so that they can survive in the competitive world (Geppert 2017). This sector can prove to be vital in the arena of problem-solving. Tan Chong International, Singapore should attain the requisite knowledge so that they can influence the policy environment in the automobile sector. There should be a clear identification of that of the legitimate areas in relation to that of legal prescription. The unions along with that of policy makers of Tan Chong International, Singapore should address industrial relations within the context of that of competiveness. Collective Industrial Relations can help in the following manner (Gillies 2015). Industry level agreement between that of union and the employers of the organization can be of great help in dealing with the changes in the organization. Agreement between that of a single employer and that of a union can render useful service in dealing with the changes in the automobile industry.
Effective human resource practices can help Tan Chong International, Singapore in gaining a competitive advantage over that of the rivals. The employees belonging to Tan Chong International, Singapore should be praised for their contributions that can help the organization to grow. High performance work is characterized by that of flexibility, innovation and that of knowledge sharing (Katzenbach and Douglas 2015). Customer focus should be the primary area of importance within that of high performance work organization change theory. Cross-functional teams can be of great help in bringing together diverse ideas from that of different sources.
Service Industry
The hotel industry is dynamic and the employees working has to continuously learn so that they can successfully deal with the changes taking place in the modern world. The Learning Organisation Change Tool lays emphasis on the aspect of skill and knowledge that can help Amara Hotels and Resorts, Singapore to succeed in the long run. Training along with development is an important aspect in relation to that of the hotel industry. Haphazard Learning takes place within Amara Hotels and Resorts, Singapore as the employees are not left with sufficient amount of time to learn. Learning from experiences is advantageous for the hotel industry and it can help an employee in learning from that of the mistakes (Boxall and Keith 2014). It enables an individual to stay wary of the mistakes and people should try to learn from the mistakes that can help the organization in dealing with the changes taking place within the organization. The learning phase is inclusive of the process of context identification that can help in the definition of that of the context groups. These groups can help in making recommendations and analysis can help in bringing about improvements (Anitha 2014) within Amara Hotels and Resorts, Singapore. The recommendations should be reviewed by that of the humans and then they can be made use of in order to update the process model.
Performance measurement can help in quantifying action in the Amara Hotels and Resorts, Singapore. Measurement refers to the process of quantification and action can pave the way for performance. It is an integral component of that of the process of decision-making. Performance measurement helps in offering the hotels the possibilities that can help them in making decisions that can help in achieving the best results (Kantamara and Vichita 2017). The objectives of Amara Hotels and Resorts should be well-known that can help in implementing the strategies. Computerised information can render great help in the process of making decisions and in measuring performance (Leroy et al. 2015). The managers at each level should make decisions in relation to their area of competence that can help in effectively dealing with the changes in the organization. Amara Hotels and Resorts, Singapore should take into account different metrics like that of customer satisfaction and team work in order to create a performance measurement system that is consistent. Amara Hotels and Resorts, Singapore is focussed on people and the behaviour of the employees is of great importance in shaping the future of the hotel. The hotel should give equal importance to that of the goals of the stakeholders. Financial along with non-financial measures can be of great help in bringing about organizational changes within the hotel industry (Jaaron and Chris 2017).
Double loop learning changes the objective and it questions the assumptions in relation to that of the objective. It discovers new alternatives that can help in approaching problems. Double loop learning occurs on account of a crisis enveloping Amara Hotels and Resorts, Singapore that occurred on account of some event. Revolution from that of the new management can precipitate the process of double loop learning and a crisis taking place within the hotel. Organizations are quite adept at handling single loop learning and the double loop method forces the cost to be built into that of tax structure of the hotel. Information science technology is being taken recourse to by the hotel industry and sophisticated techniques will provide much help in dealing with the changes in the hotel industry (Ivanaj et al. 2015). All the parties who are involved in Amara Hotels and Resorts, Singapore should reveal information and cover up of important events plays a major role in creating barriers within the organization. In the event of information being kept secret, others perceive the information as being inconsistent and vague. Errors cannot be detected in this kind of a case. This gives rise to feedback loops that inhibits the process of double loop learning. Maintaining transparency is of vital importance in the effective functioning of Amara Hotels and Resorts, Singapore and dealing with that of changes (Lozano, Benjamin and Kim 2016). The changes brought about in the organization should be properly explained to that of the employees of the hotel so that they can understand the implications of the changes and work in the positive direction.
Conclusion
Manufacturing methods should focus on producing work of high quality and flexibility can help to a great extent in successfully dealing with changes in Tan Chong International, Singapore. Technological strategy and learning strategy can be of great help in successfully dealing with the changes taking place within the organization. The development of a particular product can be accelerated to a great extent by the use of technology along with that of the suitable training of the employees of Tan Chong International. The innovative technologies can help in the flourishing of the automobile sector. Innovations taking place in the modern world has to be followed at close quarters and it can help in facing the organisational changes. Fomenting of industrial relations can help in the growth of the organization. Performance Measurement can help in the process of quantification of Amara Hotels and Resorts, Singapore. The process of decision-making can be augmented to a great extent within Amara Hotels and Resorts by the help of measurement of performance. It helps in discovering possibilities that proves crucial for making the decisions. Information science technology along with that of the use of sophisticated methods are the major changes taking place in the hotel industry and knowledge of the use of technology by the employees can help in dealing with the organisational change within Amara Hotels and Resorts, Singapore. Staying transparent is of great importance for Amara Hotels and Resorts, Singapore and can act as change agent that can bring positive changes in the organization.
A facilitative organizational structure that is flexible will be advantageous for Tan Chong International, Singapore and it will benefit the organization in the long run. Leadership should be able to secure resources from that of the management that can help in successfully brining about changes in the organization. Openness and reflectivity should be encouraged within the organizational structure. Empowerment of the employees can go a long way in building up a high performance work organization. Performance measurement can help in the process of strengthening the employees and it should focus on the aspect of development of the employee.
References:
Amarahotels.com. 2018. “Amara Hotels & Resorts | Singapore Luxury Hotel Brand”. Amara Hotels And Resorts. https://amarahotels.com/.
Anitha, J. “Determinants of employee engagement and their impact on employee performance.” International journal of productivity and performance management 63, no. 3 (2014): 308.
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Georgalis, Joanna, Ramanie Samaratunge, Nell Kimberley, and Ying Lu. “Change process characteristics and resistance to organisational change: The role of employee perceptions of justice.” Australian Journal of Management 40, no. 1 (2015): 89-113.
Geppert, Mike. Beyond the Learning Organisation: Paths of Organisational Learning in the East German Context: Paths of Organisational Learning in the East German Context. Routledge, 2017.
Gillies, Alan Cameron. “Tools to support the development of a quality culture in a learning organisation.” The TQM Journal27, no. 4 (2015): 471-482.
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