Unit name- Monitor work operations
Rankin, Amy, et al. “Resilience in everyday operations: a framework for analyzing adaptations in high-risk work.” Journal of Cognitive Engineering and Decision Making 8.1 (2014): 78-97.
Heizer, Jay. Operations Management, 11/e. Pearson Education India, 2016.
Beruvides, Gerardo, et al. “Sensoring systems and signal analysis to monitor tool wear in microdrilling operations on a sintered tungsten–copper composite material.” Sensors and Actuators A: Physical 199 (2013): 165-175.
Xu, Xiwei, et al. “Crying wolf and meaning it: Reducing false alarms in monitoring of sporadic operations through pod-monitor.” Proceedings of the First International Wo
Eskenazi, Brenda, et al. “mSpray: A mobile phone technology to improve malaria control efforts and monitor human exposure to malaria control pesticides in Limpopo, South Africa.” Environment international 68 (2014): 219-226.
Kumar, Janaki. “Gamification at work: Designing engaging business software.” International Conference of Design, User Experience, and Usability. Springer, Berlin, Heidelberg, 2013.
Epstein, Marc J., and Adriana Rejc Buhovac. Making sustainability work: Best practices in managing and measuring corporate social, environmental, and economic impacts. Berrett-Koehler Publishers, 2014.
Ahmad, B., et al. “Samarang Integrated Operations (IO): Well Performance Workflows Enable Continuous Well Status and Performance Monitoring.” SPE Intelligent Energy Conference & Exhibition. Society of Petroleum Engineers, 2014.
Ellis, Peter, and Shirley Bach. Leadership, management and team working in nursing. Learning Matters, 2015.
Gopee, Neil. Mentoring and supervision in healthcare. Sage, 2015.
Alred, Geof. Mentoring pocketbook. Management Pocketbooks, 2014.
Shapiro, Sidney A. “Why Administrative Law Misunderstands How Government Works: The Missing Institutional Analysis.” Washburn LJ 53 (2013): 1.
DeMarco, Tom, and Tim Lister. Peopleware: productive projects and teams. Addison-Wesley, 2013.
Peltier, Thomas R. Information Security Policies, Procedures, and Standards: guidelines for effective information security management. CRC Press, 2016.
Bens, Ingrid. Facilitating with Ease!: core skills for facilitators, team leaders and members, managers, consultants, and trainers. John Wiley & Sons, 2017.
Kavanagh, Michael J., and Richard D. Johnson, eds. Human resource information systems: Basics, applications, and future directions. Sage Publications, 2017.
Kobayashi, Iwao. 20 Keys to workplace improvement. Routledge, 2018.
Heizer, Jay. Operations Management, 11/e. Pearson Education India, 2016.
Sittig, Dean F., Daniel Gonzalez, and Hardeep Singh. “Contingency planning for electronic health record-based care continuity: a survey of recommended practices.” International journal of medical informatics 83.11 (2014): 797-804.
Harrigan, Paul, and Morgan Miles. “From e-CRM to s-CRM. Critical factors underpinning the social CRM activities of SMEs.” Small Enterprise Research 21.1 (2014): 99-116.
Fukuyama, Francis. State building: Governance and world order in the 21st century. Profile Books, 2017.
Blankley, Richard T., et al. “A label-free selected reaction monitoring workflow identifies a subset of pregnancy specific glycoproteins as potential predictive markers of early-onset pre-eclampsia.” Molecular & Cellular Proteomics 12.11 (2013): 3148-3159.
Unit name- Implement and monitor work health and safety practices
Pagura, Ingrid. “Work Health and Safety Act 2011: do you know what this means for your workplace?.” Journal of the Australian Traditional-Medicine Society 19.2 (2013): 117.
Boschman, Julitta S., et al. “Improving occupational health care for construction workers: a process evaluation.” BMC Public Health 13.1 (2013): 218.
Sergejeva, Marina, et al. “Anatomical landmarks for registration of experimental image data to volumetric rodent brain atlasing templates.” Journal of neuroscience methods240 (2015): 161-169.
Jespersen, Anne Helbo, Pernille Hohnen, and Peter Hasle. “Internal audits of psychosocial risks at workplaces with certified OHS management systems.” Safety Science 84 (2016): 201-209.
Schofield, Toni, Belinda Reeve, and Ron McCallum. “Australian workplace health and safety regulatory approaches to prosecution: Hegemonising compliance.” Journal of Industrial Relations 56.5 (2014): 709-729.
Australia, Safe Work. “Preventing and responding to workplace bullying: Draft code of practice.” (2013).
Vincent, Charles, Susan Burnett, and Jane Carthey. “Safety measurement and monitoring in healthcare: a framework to guide clinical teams and healthcare organisations in maintaining safety.” BMJ Qual Saf 23.8 (2014): 670-677.
Seidman, Irving. Interviewing as qualitative research: A guide for researchers in education and the social sciences. Teachers college press, 2013.
Townsend, Keith, Adrian Wilkinson, and John Burgess. “Filling the gaps: Patterns of formal and informal participation.” Economic and Industrial Democracy 34.2 (2013): 337-354.
Fearn-Banks, Kathleen. Crisis communications: A casebook approach. Routledge, 2016.
Mahdevari, Satar, Kourosh Shahriar, and Akbar Esfahanipour. “Human health and safety risks management in underground coal mines using fuzzy TOPSIS.” Science of the Total Environment 488 (2014): 85-99.
Smith, Erica, et al. “Continuity and Change: Employers’ Training Practices and Partnerships with Training Providers. Research Report.” National Centre for Vocational Education Research (NCVER) (2017).
https://files.eric.ed.gov/fulltext/ED573532.pdf
Semple, Anne-Louise, et al. “Building a community of ethical practice through PACE.” Learning Through Community Engagement. Springer, Singapore, 2017. 215-229.
HARRIS III, CHARLES E. “STAFF AND FACULTY DEVELOPMENT.” Training (2013).
Fleck, Steven J., and William Kraemer. Designing Resistance Training Programs, 4E. Human Kinetics, 2014.
Friis, Ulrik F., et al. “Difficulties in using Material Safety Data Sheets to analyse occupational exposures to contact allergens.” Contact dermatitis 72.3 (2015): 147-153.
Suleiman, Abdulqadir, and Kristin Svendsen. “Are safety data sheets for cleaning products used in Norway a factor contributing to the risk of workers exposure to chemicals?.” International journal of occupational medicine and environmental health 27.5 (2014): 840-853.
Smith, Erica, et al. “Continuity and Change: Employers’ Training Practices and Partnerships with Training Providers. Research Report.” National Centre for Vocational Education Research (NCVER) (2017).
Rueben, Steven L., and Gabriel Jakobson. “Document revisions in a collaborative computing environment.” U.S. Patent No. 8,566,301. 22 Oct. 2013.
Bahn, Susanne. “Workplace hazard identification and management: The case of an underground mining operation.” Safety science 57 (2013): 129-137.
Blumenthal, Karen J., et al. “Medicaid incentive programs to encourage healthy behavior show mixed results to date and should be studied and improved.” Health Affairs 32.3 (2013): 497-507.
Idubor, Enaruna Ehimwenma, and Michael D. Oisamoje. “An exploration of health and safety management issues in Nigeria’s effort to industrialize.” European Scientific Journal, ESJ 9.12 (2013).
Leung, Mei-Yung, Qi Liang, and Paul Olomolaiye. “Impact of job stressors and stress on the safety behavior and accidents of construction workers.” Journal of Management in Engineering 32.1 (2015): 04015019.
Regan, Laura, and Matthew Giles. “Queensland set for WHS crackdown: Hefty penalties likely under harmonised legislation.” Proctor, The 37.6 (2017): 28.
Food waste is seen a lot in the commercial kitchens as they have many stations which focus on distinct types of food. It is to be noted that food was costs about 2,200 to 3,800 dollars in a year. With the same, the environmental impact of these food wastes is also very significant and it is estimated that about 7.6 million tons of green house gas emissions were released into the environment because of sending food waste into the landfills or lowlands in the year between 2014 and 2015.
Pirani, Sanaa I., and Hassan A. Arafat. “Reduction of food waste generation in the hospitality industry.” Journal of cleaner production 132 (2016): 129-145.
Hayes, P. R., and Steve J. Forsythe. Food hygiene, microbiology and HACCP. Springer Science & Business Media, 2013.
Biological contamination takes place when the toxins or bacteria like salmonella, listeria and staphylococcus contaminate food. It is the most common cause of food spoilage or food poisoning, which are caused when the harmful bacteria (pathogens), are spread to the food and then are consumed.
Chemical contamination is caused when the food products come into the contact of chemicals. This then lead to chemical food poisoning. Some of its sources may include agents for cleaning kitchen, unwashed fruits and vegetables, pest controlling products or agents, food containers that are made from non-safe plastics, chemical that are used in the maintenance of equipments etc.
Physical contamination is caused when the actual objects contaminates the food. Physically contaminated foods are also sometimes called as biologically contaminated food. This is because they might harbor some harmful and dangerous bacteria like fingernail. Some common sources of such contamination include- glass, hair, metal, jeweler, pests, fingernails or dirt.
Cross contamination takes place when the bacteria are transported from object to object. Some of the sources of cross contamination include dirty clothes, utensils, and pests like cockroaches’ flies etc, raw food storage, waste control and poor personal hygiene.
World Health Organization. “Food Safety: What you should know.” (2015).
Lee, Yoonjin. “An evaluation of microbial and chemical contamination sources related to the deterioration of tap water quality in the household water supply system.” International journal of environmental research and public health 10.9 (2013): 4143-4160.
Food vehicle: Checking that the food delivery vehicle is appropriate for the transport of the food. The food vehicle must be clean and weatherproof. The temperature of the vehicle must be appropriate. For chilled food, it must be 18degree centigrade or below that; whereas for frozen food, the temperature must be 0 to 5 degree centigrade. With the same, it should also be checked whether the raw and the cooked food are kept separated in the van.
Delivery man- Thee deliver man must behave in a hygienic way and he must wear proper protective clothing.
Delivery temperature- Thermocouple must be used in order to measure the delivery temperature of the food.
Food packaging- The packaging of the food must be undamaged. In case if it is damage, it must be rejected immediately.
Product- It must be ensured that the food is in good condition and is free from contamination. If it is a pre-packed product, then the ‘best before’ date must be checked and it should be appropriate.
Infestations- There must be no evidence of infestations.
Davis, J. G., and P. Kendall. “Food Safety.” (2014).
Hayes, P. R., and Steve J. Forsythe. Food hygiene, microbiology and HACCP. Springer Science & Business Media, 2013.
Vegetables- The winter season crops must be stored at 32 to 35 degree Fahrenheit and the summer season crops should be stored at 45 to 55 degree Fahrenheit.
Beverages- Beer ( 40 to 42 degree Fahrenheit), Wine (60 degree Fahrenheit), Tea (185 degree Fahrenheit), Milk (33 to 35 degree Fahrenheit), soda (38 degree Fahrenheit), Coffee (205 degree Fahrenheit)
Dairy products- The dairy products must be stored at the refrigerated temperatures in between 34 to 38 degree Fahrenheit.
Canned products- Below the temperature of 100 degree Fahrenheit
Dry goods- The dry goods must be kept in between 50 to 70 degree Fahrenheit.
Cooked foods-Hot cooked foods must be kept at 140 degree Fahrenheit or above 63 degree centigrade.
Frozen goods- The frozen must be best if they are kept at the temperature between -10 to -20 degree Fahrenheit.
Fruit- Fruits must be stored in between the temperature of 35 degree Fahrenheit to 40 degree Fahrenheit.
Meat- the ideal temperature for meat storage is 33 to 36 degree Fahrenheit.
Oils- Oils must be kept at 57 to 59 degree Fahrenheit. If they are kept below these point, they may solidify.
Poultry- Uncooked poultry must be kept at refrigeration i.e., maximum of 4 degree centigrade.
Seafood- Seafood must be kept at 40 degree Fahrenheit or lower than that, but never higher than the prescribed temperature.
Vacuumed sealed fruit- They must be refrigerated to 30 to 40 degree Fahrenheit. However, in order to store it for longer number of days, they must be kept in freezer which is set to 0 degree Fahrenheit or below that.
Preparation of storage areas- The stores must be well ventilated and clean, along with good pest-proof area and good lighting for the storage of vegetables. Canned product must not be kept in light as light may cause discoloration and nutrient losses in the foods that are canned in glass jars. The storage area for storing beverage must have lock system to avoid thieving. The place where the beverages are to be kept, secured from other members. The storage area must be kept cool, dry and well-lighted. For dairy products, clean, dry and cool place is required, as they get spoiled when kept in room temperature for a long period of time. The canned products must be kept in cool, dry and clean place with temperature less than 85 degree Fahrenheit but no in freezing temperature. The stores for dry goods must be kept, dry, clean and cool. They must be bright and the containers must be cleaned and covered. The store must be free from infestation by insects and rodents as well.
Vaclavik, Vickie A., and Elizabeth W. Christian. “Food Safety.” Essentials of Food Science. Springer, New York, NY, 2014. 393-434.
Girma, K., Z. Tilahun, and D. Haimanot. “Review on milk safety with emphasis on its public health.” World J Dairy Food Sci 9.2 (2014): 166-83
Eriksson, Mattias, Ingrid Strid, and Per-Anders Hansson. “Food waste reduction in supermarkets–Net costs and benefits of reduced storage temperature.” Resources, Conservation and Recycling 107 (2016): 73-81.
Vieira, Ernest R. Elementary food science. Springer Science & Business Media, 2013.
Gertzou, Ioanna N., et al. “Effect of combination of ozonation and vacuum packaging on shelf life extension of fresh chicken legs during storage under refrigeration.” Journal of Food Engineering 213 (2017): 18-26.
Jacobes, Morris B. The chemical analysis of foods and food products. Van Nostrand Reinhold Company; New York; Cincinnati; Toronto; Lndon; Melbourne, 2013.1
Álvarez-Ordóñez, Avelino, et al. “The challenge of challenge testing to monitor Listeria monocytogenes growth on ready-to-eat foods in Europe by following the European Commission (2014) Technical Guidance document.” Food Research International 75 (2015): 233-243.
Dry Storage
Cool room
Freezers
Freezers are to be used when frozen food is received. Humidity and ventilation requirement for freezers are:
The requirements for documentation and monitoring includes
Kreibich, Heloisa H., Elisa H. Moecke, and Vildes M. Scussel. “Cocoa (Theobroma Cacao L.) Beans Processing and Storage Conditions Control for Safe Chocolate Products.” Journal of Chemical, Biological and Physical Sciences (JCBPS) 6.2 (2016): 513.
Wood, Ian, and Edward Hammond. “Refrigerated display appliances.” U.S. Patent No. 9,265,359. 23 Feb. 2016.
Harris, Frank, and Ronald McCaffer. Modern construction management. John Wiley & Sons, 2013.
Mortimore, Sara, and Carol Wallace. “Prerequisites for Food Safety: PRPs and Operational PRPs.” HACCP. Springer US, 2013. 113-154.
The fresh, frozen and dry goods must be kept in cool, clean and dry places. The area must be free from dampness and must be well ventilated as well. The storage place must be bright enough and the food must always be kept in shelf and off from the floors. Furthermore, the shelves, where they are to be kept must be made from non absorbent, easy to clean materials. Along with these, it must also be ensured that the windows in the store rooms must be fitted with flies or insect screens as well as the stores should always be kept free from rodents and insects. The fresh foods must be inspected in a timely manner. Fresh products such as salads should be stored in the fridge. The stores of the vegetables must be well cleaned and hygienic. With the same, the outer packaging of the fresh food products must always be removed before storing them. It must be noted that the fresh foods always require good air circulation in order to remain fresh and consumable. The frozen foods must be kept at refrigerator and double stacking should be avoided in every circumstances. The stores of refrigeration must be maintained at 0 to 5 degree centigrade. The ready to eat and the cooked foods must not be stored in same fridge until and unless they are nicely covered in order to prevent them from cross-contamination. The stores of the fridge must always be kept defrosted and clean daily. The doors of the refrigerator should always be kept closed. The frozen fishes and meats must be defrosted slowly.
Moerman, Frank, and Patrick C. Wouters. “Hygiene Concepts for Food Factory Design.” Innovation and Future Trends in Food Manufacturing and Supply Chain Technologies. 2016. 81-133.
Yildiz, Fatih. “Initial preparation, handling, and distribution of minimally processed refrigerated fruits and vegetables.” Minimally processed refrigerated fruits and vegetables. Springer, Boston, MA, 2017. 53-92.
The bar code labels helps in keeping the overall process running efficiently and effectively by enabling the end users of the products to scan the barcode label of the item as it is taken out from the shelf. This then helps in updating the FIFO procedures and in keeping the queue and operations running smoothly
Frye, Cary P., and Arun Kilara. “Regulations for product standards and labeling.” Dairy Processing and Quality Assurance (2015): 152.
Jacobes, Morris B. The chemical analysis of foods and food products. Van Nostrand Reinhold Company; New York; Cincinnati; Toronto; Lndon; Melbourne, 2013.1
Pedlar, Roger, et al. “Floor treatment apparatus.” U.S. Patent No. 8,438,685. 14 May 2013.
Abdel-Aziz, Shadia M., et al. “Microbial food spoilage: control strategies for shelf life extension.” Microbes in Food and Health. Springer, Cham, 2016. 239-264.
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