Impact Of High Turnover Rates Among Nurses On Aged Care Facility In Australia

Problem Statement

Australian economy is growing significantly in the global market. Development in education, medical, hospitality, tourism etc has helped the country in creating wide impact on overall economic development (Nahar, Islam & Ullah, 2017). The old age care industry provides wide range of services to older Australians through proper level of care when and where they require (Esplen & et.al., 2018). It provides both comfort of support as well as dignity to Australian senior citizens.

            This service segment is demands a team of skilled and trained nurses to efficiently understand the needs of the patients and deliver required treatment to them (Han, Han & Choi, 2015). These care homes manage, train and develop workforce to manage diverse roles from management to administration and care workers to nurses (Holmberg, Sobis & Carlström, 2016). The topic of this project is to analyze the impact the high turn-over rates among the nurses on aged care facility. To have a better understanding of the topic an old Aged organization namely, Leading Aged Services Australia (LASA) is taken into consideration.

The report will focus on analyzing the factors which leads to high turnover within nurses and its impact on age care facility due to high turn over of nurses. The research will start from the problem Statement and will lead to identifying aims and objectives. Further, Justification and potential output of the research will be taken and conceptual framework and hypothesis of the research will be done (ABOUT LASA., 2018). At last, research methodology will be applied for better understanding of the topic.

2.0 PROBLEM STATEMENT

            Turnover of the regulated nursing staff has been the major issue in old age care organization. Nurses in the old aged care plays a vital role in this sector. They are directly associated with the quality of care. However, care homes can not work appropriately until and unless they have a quality workforce particularly nurses whose main work is to look after the old people so that they can get a happy life (Holmberg, Sobis & Carlström, 2016).

In current situation, where Australian economy is facing a transition, turnover rates can also be a major issue. However, it is not an easy way to train the new employees to work in an organization every now and then. Turnover in healthcare services reduces the productivity and quality of the services. LASA age care has also been facing the similar problem of nursing staff turnover. Therefore, this project aims at finding the impact of turnover in the life old aged people. For this, focus on one of the wide Old age home of Melbourne, Australia is being done so that the effects can be analyzed and problem can be identified (Don’t just blame older Australians for increased hospital demand., 2016).

Research Aim and Objective

3.0 AIM AND OBJECTIVE/ RESEARCH QUESTIONS

            The main aim of the research is to investigate the impact of high turn-over rates of the nurses on aged care facility. The focus will be on the old aged care service providers, specifically LASA Organization to analyze and answer the below listed research objectives:

• To understand the role of nurses in old age care facilities
• To examine the factors affecting high turnover among nurses in the old age care.
• To analyze the impact on Old Age care due to high turn over among Nurses.

4.0 JUSTIFICATION AND POTENTIAL OUTPUT OF THE RESEARCH

          By analyzing the current working situation at LASA it can be said that high turn over among nurses has affected the quality of care among the organization. People at old aged requires more love, care and affection but frequent turnovers has hindered the productivity of the service providers (Hengel, et,al., 2015). Various articles, has been stated regarding the turn overof the employees among various service sectors. However, research projects on turn over rate among nurses has been remained untouched. In the coming years, utility of the old aged cares will be more diversified and their need will be higher (Faisy,et.al., 2016).

            Australian economy is already facing the crisis of transition in health care industry due to rising gap between demand and supply and significant need of improvement in the scope of this service sector is required. Analysis of issues and factors influencing high turnover in the industry is critical to understand as it may help in enhancing the performance and growth of the sector (Dever Fitzgerald & et.al., 2016). Further, these studies will be more beneficial for the future as these old aged care are being growing on the larger scales and their utility will be rising more in future. Since it is important to know the turnover among nurses because this is effecting the care homes and the people residing in it. Therefore, this report focuses on the turnover of nurses at LASA organization.

5.0 CONCEPTUAL FRAMEWORK

5.1 Industry overview of old age care in Australia

            Australian health care sector is developing at a significant rate. The industry is adopting effective technologies and services to minimize the health inequalities within population (de Souto Barreto & et.al., 2016). Australian medical Association claimed that effective health care facilities and services have resulted in effective population aging. Old age care facility in the service segment specially designed and developed for higher age people who are above 60 years of age. These care services focuses on specific medical needs and demands of elderly population. Higher demand for old age care is a major pressure on the healthcare sector. The reviews and analysis revealed that the demand for old age care is continuously rising within the economy which has created a significant demand for effective services and professionals in the sector. 

Justification

The above statistics reveals that elderly care demand is very high in the Australian market. The care demand for people ageing above 60 is significantly high. Ineffective care services in for this segment of population may affect the health care industry vitally (Harrowing & et.al., 2018). Government thus has developed effective training and development programs for enhancing nursing and medical staff to meet the rising demands of the stated sector (Norton & et.al., 2016). The major care services offered in Old age care facilities include residential care, home care and support, Community care. The service spectrum for the sector demands a team of well trained and qualified professionals (Davidoff, 2015).

            The major issue faced in the industry in the present time is, lack of professional nurses and medical staff to meet the rising demand. High rate of turnover is one major factor which has created a major imbalance in the industry (Mastracci & Hsieh, 2016).

5.2 Role of nurses on old age care

            Health care services are highly advanced and specific. Need of professional training and understating is critical to enhance the industry within the economy. Rising demand for old age care facilities is one major challenge in the Australian economy. In order to meet the rising age care demand, need of trained and qualified professionals is critical (Wendsche, Hacker & Wegge, 2017). Different training and certification programs have been developed by the government to enhance the professional support for the stated segment.

            Nurses play a major role in balancing the health care service sector as they are professionally trained to understand the specific needs and demands of the patients. Moreover effective understating about medical terminologies, technologies and issues provide them efficiency to enhance the care services and deal with individual patient issues. Brady & et.al.,  (2015) stated that qualified nursing staff plays a major role in delivering quality care to the patients. They help in developing the service model by understating individual needs and delivering service to enhance quick recovery.

In addition to this according to Johnson-Coyle & et.al., (2016) stability in old age care effectiveness is vitally dependent on efficient nursing staff as they are major service providers of the industry. Lack of effective staff may result in enhancing the cost of care service while creating a significant imbalance in the industry. Hence the evaluation clearly reveals that nurses play a critical role in providing old age care services in the economy. They are the leading factor which affects the growth aspects of the industry.

Conceptual Framework and Hypothesis

5.3 Factors affecting high rate of  turnover

          The phenomenon of employee turnover is much studied in the research and analysis. Number of factors has been identified to understand the causes of turnover among employees.However, it is important to know that old age care service sectors are being increasing rapidly (Takase, Yamamoto, Sato, Imai & Kawamoto, 2017). In the Australian economy, there is a lot more chances of the service sectors to expand further in the coming years. Thus, it is crucial for them to find out the way through which high turn over of staff can be reduced effectively. The desires among the old people at the Old age care homes are comparatively higher than their own homes. Studies have showed that senior citizens that have been staying at Old age care are tend to be happier and satisfied as compared to other matured people (Bloomfield & et.al., 2018). Thus, it is important to have proper research regarding the reasons of high turn over of staff as it is affecting the emotional as well as economic aspect of the country.

From past many years, the concept of high turn over rates among the nurses in Old Aged care has not been so popular. Therefore, it is vital to understand and analyze the various root problem that’s affects the turnover of nurses at the old age care (Robinson & et.al., 2014). However, there are various number of factors that are consistently linked with the high turn over. Various reviews have been revealed that factors such as, overall satisfaction, job content, intentions to be on the job, commitment has greatly affected the turn over rates among the nurses (Westermann & et.al.,   2014).

The basic job profile of the nurses is to take care of the old age people and for that they need to be highly committed towards their job. However, there are also few reasons leading to lack of interest among the nursing staff of the old aged care that can be, lack of morale, non availability of medical devices, low pay rolls, improper Human resource management.Additionally, less availability of facilities can also be a major a cause of high turnover among nurses (Beattie & et.al., 2014). The job of care taker is very sensitive as they had to deal with different individuals with different choices and demands. Thus, to satisfy the needs and requirements of each and every individual is an important task (Nelson, 2016).

Methodology

Therefore, it is important to have a deep study regarding the turn over rates of nurses at the old age cared so that it can be helpful in the future for expanded studies. In this report, one such organization namely, LASA is being taken into consideration so that detailed study and data regarding the turnover can be taken. Old aged care is being increasing rapidly in the Australian economy and therefore it is important to know the decrease in the nursing staff in the service sector. For this, it is important to know the attitude and behavior of the nursing staff towards the old aged care home.

5.3 Hypothesis development

            On the basis of above analysis and evaluation the following hypothesis are developed to ensure clear and effective analysis of the research issue:

RO1: To understand the role of nurses in old age care facilities

H1 Nursing plays a significant role in old age care facilities

H0 Nursing staff do not play a significant role in old age care facilities

To examine the factors affecting high turnover among nurses in the old age care

H1: There is a significant relationship between stress and nurses turnover rate

H0: There is a no relationship between stress and nurses turnover rate

To analyze the impact on Old Age care due to high turnover among Nurses

H1: High nurses’ turnover have adverse impact on old age care facilities

H0: High nurses’ turnover do not have adverse impact on old age care facilities

6.0 METHODOLOGY

6.1 Research approach

            Research approach develops a significant ground for undertaking structured research. It helps in understating the major research issue and developing effective and reliable outcome for the study. The present study focuses on evaluating the impact of high turn-over rates of the nurses on aged care facility. In order to achieve the research aim quantitative approach will be adopted (Johnson-Coyle & et.lal., 2016). This will help in developing specific and accurate outcome for the evaluation. The overall study will be structured and organized to attain reliable results. Data collection will be a critical aspect of the evaluation. Primary and secondary data collection methods will be collectively used to attain the research outcome.

6.2 Data collection

            Data collection is one of the most vital aspects of research analysis. The present study will adopt both primary and secondary data collection measures to attain reliable results for he analysis. Secondary data is the past data review. The researcher will undertake a critical review of the research to understand the scope of the research issue and attain significant insights for the same. This will also help in attaining research gap which will influence the current study. Secondary data will be collected from various sources such as books, Journals, Online articles, past researches, Government report and magazines (Mastracci, & Hsieh, 2016). The researcher will ensure that the data is reliable and taken from authentic sources.

            Primary data for the study will be collected from the stated population. This data will be current and fresh which will enhance the reliability of the study. The population for the present study is the nursing staffs who provide services for age old care facilities. The analysis has undertaken the case evaluation of LASA hence the nursing of the selected organization will be surveyed to attain accurate and specific results. Survey based on the questionnaire will be undertaken which will help in attaining specific and accurate results fo the study. Systematic close ended questionnaire will be prepared for the same.

6.3 Sampling

            Sampling is yet another crucial aspect of the analysis. A sample of 25 nursing staff will be selected on the random basis for the survey. Random sampling will ensure authenticity and unbiased results for the analysis. The lottery system will be adopted to select 35 employees from the nursing staff. Questionnaire will be mailed to all the selected staff. First 25 completed questionnaires will then be considered for evaluating the results.

6.4 Data analysis

            Data analysis plays a major role in attaining significant research result for the study. The present study will undertake quantitative method for attain the research results. the response of the questionnaire will be quantified and SPSS will be used to attain and analyze the data. The presentation of the results will be done in tabular and graphical method which will create an effective and systematic understating about the analysis (Takase & et.al., 2017). The results will be clear and highly effective for solving the research issue.

6.5 Research limitation

            Undertaking a research is a challenging prospect. The current study aimed to investigate the impact of high turn-over rates of the nurses on aged care facility. The research was undertaken in a structure and systematic manner however the major limitation in the evaluation were limited time and cost factor. As the time for the analysis was limited hence the researcher refined the research area to one organization. Moreover the cost aspect of the study was also challenging, In addition to the sample size of the research was 25 which is small. It may also result in attaining a uniform perception about employee needs and demands as all employees were selected from the same organization.

6.6 Budget and Gantt chart

            The current study will be undertaken in a systematic and structured manner. The research plan for the evaluation has been developed in order to effectively track the research progress and success aspects. The time frame for the present study is three months. The resreach plan for the overall evaluation is:

Task Name	Duration	Start	Finish	Predecessors
Research Plan	90 days	Mon 21-05-18	Fri 21-09-18
Industry analysis for health care industry	7 days	Mon 21-05-18	Tue 29-05-18
Analysing major industry issues for old age care facility	7 days	Wed 30-05-18	Thu 07-06-18	2
Developing research aim	7 days	Fri 08-06-18	Mon 18-06-18	3
Formation of research objectives and questions	5 days	Tue 19-06-18	Mon 25-06-18	4
Primary research analysis for old age care and factors affecting nurses turnover	7 days	Tue 26-06-18	Wed 04-07-18	5
Secondary data analysis for old age care and factors affecting nurses turnover	7 days	Thu 05-07-18	Fri 13-07-18	6
Contacting leading Age Services Australia (LASA) organization	5 days	Mon 16-07-18	Fri 20-07-18	7
Undertaking literature review	12 days	Mon 23-07-18	Tue 07-08-18	8
Applying SPSS to attain specific results	15 days	Wed 08-08-18	Tue 28-08-18	9
Developing compiled draft of report	5 days	Wed 29-08-18	Tue 04-09-18	10
Submission of Draft	3 days	Wed 05-09-18	Fri 07-09-18	11
Improving the solution	7 days	Mon 10-09-18	Tue 18-09-18	12
Compiling and binding the final report	2 days	Wed 19-09-18	Thu 20-09-18	13
Submission of final report	1 day	Fri 21-09-18	Fri 21-09-18	14

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