Johnsons & Johnsons is most popular healthcare organizations in healthcare industry for its quality products for Baby and Band-Aids. This company provides most trusted healthcare products for babies and customers are satisfied with their products. It has been many years that company is serving people with its products and it also develops and sells medical devices and prescriptions drugs. Johnsons & Johnsons Company understands the importance of Information Technology that how its applications produce accurate and speedy results. To improve efficiency and to increase business productivity, information technology is considered as one of the effective solutions. The main topics that we will discuss in this report to understand impact of IT on Johnsons & Johnsons Company are Need of IT for Johnsons & Johnsons, importance of IT for company, benefits and risk factors of using IT and another essential points regarding impact of IT on healthcare organization (Asian Healthcare Management System, 2017).
Johnsons & Johnsons is a US-based company and highly reputed and appreciated for its quality products. IT applications has also contributed in good work of Johnsons & Johnsons Company.
For a successful business various essential factors contribute and use of information technology is one of those factors. In J & J, information technology is needed to work with advanced technologies that will be helpful in product management. Different types of healthcare products are made by J & J Company for babies (IDA Ireland, 2017). It is necessary to maintain information, specifications and quality materials about these products into a secure system. It will be easier to access information from this system by authorized person from anywhere. Information Systems for healthcare are developed with this purpose and can store huge amount of information in it. Besides this, J & J wants to migrate from sensor technology to vision sensor system and applications and it is possible by information technology. The inspection and monitoring of finished products is also possible with help of IT. Due to these reasons, there is need of IT in J & J Company (SearchHealthIT, 2017).
Today in competitive healthcare industry various new entrants are making their place and these new companies have knowledge about advanced IT technologies that can be used in healthcare business. Therefore, to further survive in healthcare industry, Johnsons & Johnsons Company have to adapt IT applications. J & J is an old and trusted company in healthcare industry and some conventional ways are still used in this industry for developing, monitoring and inspection of products that are time consuming and must be changed. In this case, Information Technology will be beneficial to use (Ahrq.gov, 2017). Resource management is an effective technique of IT that can be used in any business industry for resource management. Johnsons & Johnsons Company can also use resource management to manage every single and important resource that is required for development of healthcare products. Besides this, to introduce advanced technologies into company such as vision censor system for products, use of advanced database for storing information, etc. IT applications are required to use by J & J Company. These are some essential reasons that enhance importance of IT in healthcare industry (Cognex.com, 2017).
The implementation of successful Information Technology in J & J business consists of some requirements. These requirements are cost, planning, installation and training of IT applications. Cost is most important requirement for every business organization to run IT applications successfully. To introduce advanced IT applications into J & J, sufficient funds should be available. J & J is a well-established company, therefore, this requirement can be fulfilled easily by this healthcare organization. Next essential requirement is of proper planning for implementation of Information Technology. In planning process, all essential requirements, total cost and resources to implement IT applications, are planned in appropriate ways. With planning process, feasibility of IT projects can be estimated (Fortune.com, 2017).
Another requirement of IT implementation in J & J is proper installation of IT applications and training of employees in J & J for implementing these applications. In installation process, all hardware and software components of IT applications should be installed properly according to given instructions, otherwise errors or bugs can occur in functionality of system. It is possible that in Johnson & Johnson Company, some employees belong to non-IT background and due to this they may have less knowledge about using IT applications. Therefore, training is required for those employees so that they can work appropriately with IT applications (Ortiz and Clancy, 2017).
IT plays a vital role in a business organization. In J & J, IT applications are used for different purposes such as information storage, online communication and information sharing and to introduce advanced technologies into business for manufacturing high level quality products with proper monitoring (Chcf.org, 2017). The latest updates about healthcare industry get by J & J through IT. The collected information is used further for decision making regarding business activities. IT has introduced cloud based enterprise solution that is used by Johnsons & Johnsons to spread its business at global level and to attract more customers towards business. Today, people are using smartphones for selling and purchasing products online by using e-commerce applications of information technology (B, 2017). J & J commences its ecommerce business for selling products online to all potential customers worldwide. The information of customers, their purchasing and billing information is collected to a large database that is accessible to every authorized perform from remote locations. In this way, J & J uses IT at business extent (Google Books, 2017).
There are several benefits got by Johnsons and Johnsons after using IT applications. The key benefit of using IT applications in company is accuracy and rapidness of business tasks. Due to this, efficiency and productivity of employees have increased in J & J. Another benefit of using IT applications is proper management of business and customers’ information into a secure information system that enhances the easiness of accessing of information from local and global locations (Unc.edu, 2017). The level of communication and information sharing has also improved after using IT applications and these applications are better than conventional technologies. The advanced technology of vision sensor system is implemented by J & J for examining manufacturing and quality of products (Healthit.ahrq.gov, 2017).
The main risk factor of using IT is lack of security of internet resources for business such as ecommerce website of company. Hackers conduct hacking and phishing attacks to this type of websites to access its financial and personal information of customers. This information can be misused by hackers. Another risk is of system failure that is used in Johnsons and Johnsons company for managing its information. This failure can occur due to abnormal shutdown of system or improper installation of operating system or other hardware or software components. These risk factors lead to heavy loss of business, so these must be controlled on time (Seriousgamesforhealth.com, 2017).
To control above discussed risk factors there is requirement to install security tools into system and should provide training to employees for using those tools for security purpose. These tools can be anti-virus, firewall and security patches. Only skilled employees should work with complex IT applications to get prevention from any kind of system violation. The technical department of company should focus on periodic testing of IT applications to be careful from errors and bugs of system due to virus attacks (Krueger, 2017).
Conclusion
At last we conclude that IT applications put both positive and negative impacts on IT applications. Johnsons & Johnsons Company should continue work with IT applications for advancement of business but awareness about risk factors that we have discussed above is also necessary. Every new application that we want to introduce into our business, proper knowledge about benefits and risks of that application is required to get prevention from any kind of loss of information.
References
Asian Healthcare Management System. (2017). Role of Information Technology in Medical Science. [online] Available at: https://www.asianhhm.com/articles/role-information-technology-medical-sciences [Accessed 1 June 2017].
Ahrq.gov. (2017). Health Information Technology Integration | Agency for Healthcare Research & Quality. [online] Available at: https://www.ahrq.gov/professionals/prevention-chronic-care/improve/health-it/index.html [Accessed 1 June 2017].
B, G. (2017). Information technology and today’s health care management. – PubMed – NCBI. [online] Ncbi.nlm.nih.gov. Available at: https://www.ncbi.nlm.nih.gov/pubmed/10122865 [Accessed 1 June 2017].
CCHIT. (2017). Benefits of Healthcare Information Technology | CCHIT. [online] Available at: https://www.cchit.org/benefits-of-healthcare-information-technology/ [Accessed 1 June 2017].
Cognex.com. (2017). Johnson & Johnson reducing waste, improving efficiency using Cognex vision systems | Customer Success Story | Cognex. [online] Available at: https://www.cognex.com/customer-stories/vision-systems-reducing-waste-improving-efficiency/?id=8982&langtype=1033 [Accessed 1 June. 2017].
Chcf.org. (2017). Measuring the Costs and Benefits of Health Care Information Technology: Six Case Studies. [online] Available at: https://www.chcf.org/publications/2004/09/measuring-the-costs-and-benefits-of-health-care-information-technology-six-case-studies [Accessed 1 June 2017].
Fortune.com. (2017). The Biggest Health Care Companies in the Fortune 500. [online] Available at: https://fortune.com/2016/06/13/biggest-us-health-care-companies/ [Accessed 1 June. 2017].
Google Books. (2017). Leveraging the New Infrastructure. [online] Available at: https://books.google.co.in/books?id=e3NkOahPZbcC&pg=PA19&lpg=PA19&dq=how+johnson+%26+johnson+uses+information+technology&source=bl&ots=8kkRpKW2BC&sig=1PvB_Q0yYIg1bKYQXAJAcXPpJgo&hl=en&sa=X&sqi=2&ved=0ahUKEwiVtLvp_JvUAhVEqI8KHdmSBv8Q6AEIRzAF#v=onepage&q=how%20johnson%20%26%20johnson%20uses%20information%20technology&f=false [Accessed 1 June. 2017].
Healthit.ahrq.gov. (2017). Health IT Costs and Benefits Database | AHRQ National Resource Center; Health Information Technology: Best Practices Transforming Quality, Safety, and Efficiency. [online] Available at: https://healthit.ahrq.gov/health-it-tools-and-resources/health-it-costs-and-benefits-database [Accessed 1 June 2017].
IDA Ireland. (2017). Investment by Information Technology Shared Services, a Division of Johnson & Johnson Services, Inc. Creates 100 new jobs in Limerick. [online] Available at: https://www.idaireland.com/newsroom/investment-by-information/ [Accessed 1 June. 2017].
Krueger, A. (2017). 6 Ways Technology Is Improving Healthcare. [online] Business Insider. Available at: https://www.businessinsider.com/6-ways-technology-is-improving-healthcare-2010-12?IR=T [Accessed 1 June 2017].
Ortiz, E. and Clancy, C. (2017). Use of Information Technology to Improve the Quality of Health Care in the United States.
Seriousgamesforhealth.com. (2017). The Main Benefits of Using ICT in the Health Care Field | Serious Games For Health. [online] Available at: https://www.seriousgamesforhealth.com/en/the-main-benefits-of-using-ict-in-the-health-care-field/#undefined [Accessed 1 June 2017].
Unc.edu. (2017). Benefits of Computer Use in Health Care Systems. [online] Available at: https://www.unc.edu/~kmonsalv/comp101/project1/ [Accessed 1 June 2017].
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