The research is conducted to focus on the various concepts of intellectual capital and how it is related to the impact on financial performance of the banks in Australia based on the recommendations made by Hyane Royal Commission. The Intellectual capital is the intangible value of a business that includes the people working there, value of relationships and other business processes that are associated with the additional of value and improvement of financial performance within the banking sector in Australia. The intellectual capital includes combining the intangible assets to drive the best value and focus on knowledge management to formulate a strategic vision through various exploration, exploitation, measurement and disclosure (Nimtrakoon 2015). The intellectual capital is used and managed for measuring the wealth of the financial institutions and check whether the enterprise value exceeds the value of the tangible, i.e., both physical and financial assets or not.
The background of research focuses on the impact of intellectual capital on the value addition of the Australian banks. The financial institutions nowadays want to stay afloat in the competitive business environment and so it is important to enable innovation, which will be possible through the proper management of intellectual capital. The intellectual capital can bring innovation as well as allow the banks in Australia to ensure that the financial and banking services delivered can keep the customers satisfied. Based on the Australian context, the research background elaborates the importance intellectual capital and its impact on the value addition to the Australian banks (Mention and Bontis 2013). The intellectual capital includes both physical and financial assets that can not only add value, but also improve the financial performance through focus o knowledge economy and information management. The intellectual capital within the company also leverages the assets and optimizes the stock price that can help in improving the financial performance through addition of value to the financial enterprises (Khalique et al. 2013).
The research rationale is actually the problem of the research considering the lack of intellectual capital and its management, which can deteriorate the financial performance as well as make the banks unable to attract and retain customers in large numbers. The intangible value of business including the relational capital, structural capital and other intangible assets could create problems for the company and that has been focused on while determining the rationale of the research. The research rationale will also demonstrate the extent to which the intellectual capital can add value to the Australian banks (Yalama 2013). Without proper management of the intellectual assets and capital, innovation and creativity will not be promoted, which can further create difficulty in adding value to the banks in Australia.
The main aim of the research is to determine the extent to which the intellectual capital can add value to the banks in Australia
What is the relationship between the intellectual capital and the financial performances of the banks within the Australian banking sector?
How can the intellectual capital create an impact on the additional of value to the Australian banks?
To what extent the major financial activities in business influence the addition of value and financial performance improvement within the banking sector?
What necessary measures are recommended to improve the financial performance and addition of value for the Australian banks through the management of intellectual capital?
Introduction – The introductory chapter provides a brief overview of the research topic and the link between the intellectual capital and value addition along with its impact on the financial performance of the Australian banks. The introduction chapter includes the background of research, problem of research, objectives and questions too, which can help in conducting the hypothesis test as well.
Literature review – The literature review will present information about the different variable and link those to achieve the research goals and objectives with ease. The assessment of literature data and information will be done with the use of four major sources and articles that can help to conduct the research much more effectively.
Research methodology – The research methodology consists of the various philosophies, approaches, designs and approaches undertaken for conducting the research with ease and efficiency. The ways of collecting and analyzing data will be illustrated here as well along with the ethical considerations and validity of research. A Gantt chart will be provided as well for determining the time line for the research methods.
Conclusion and recommendations – The conclusive chapter will allow for linking the research objectives and derive positive outcomes, furthermore provide relevant recommendations for conducting the research effectively and in an appropriate way too.
The intellectual capital defines the intangible assets, human and structured capital along with the various technologies, customer related information, brand image and reputation and corporate culture. All these intangible assets were considered as important components required to measure the skills, abilities, knowledge and competencies of the financial institutions (Saeed, Gull and Rasheed 2013). The intellectual capital demonstrated the technologies, customer related information, brand image and reputation along with the corporate culture maintained for enhancing the organization’s financial performance. The intellectual properties and technologies were adopted by the organizations as well for enhancing the competencies and using professional skills to manage the customers, furthermore create value and remain competitive in the market (Ulum, Ghozali and Purwanto 2014). The individual and organization’s knowledge were essential and considered by the financial institutions to contribute to the sustainable competitive advantage and creation of wealth within the Australian banking sector too. Pulic (1998) though stated that the market assessment should also be done for understanding the scenarios and analyze the strengths of the companies in terms of financial knowledge and information related to the management of intellectual capital in Australian banking sector (Pulic 1998).
The Australian economy is considered as one of the most stable economies with very low rate of unemployment. The Australian banking and financial sectors have grown and is considered as the second largest sector in terms of market capitalization, consisting of the banks, credit unions, banks, insurance and superannuation companies. According to Joshi et al. (2013), the business processes require high level of skills, knowledge to manage innovation and ensure proper interaction between the personnel and customers (Joshi et al. 2013). Thus, it was important to make investments for the development of human and intellectual capital to enhance the corporate knowledge and achieve sustainable competitive advantage in business. The core competencies required to ensure corporate growth and development within the Australian banking sector were intellectual capital and knowledge management. According to Pulic (1998), knowledge economy enables proper distribution, production and innovation for facilitated the growth and creation of value and wealth for the Australian banks. Based on the responses, it could be understood that the human capital, relational capital and structural capital were important components of the intellectual capital that allowed to add value for the Australian banks and even allowed to gain sustainable competitive advantage in businesses (Pulic 1998). The measurement of intellectual capital could also influence the efficiency of investments decisions made, furthermore maintain proper value of the financial reports in the knowledge economy. El-Bannany (2008) stated that the human capital could create a major impact on the financial performance and profit level achieved by the banks. The intellectual capital’s human capital could not only improve the financial performance of the organizations, but would also establish a positive relationship between the intellectual capital and business performance (El-Bannany 2008). The intellectual performances of the banks were stored in the Australian Stock Exchange that established positive relationship between the intellectual capital and financial returns, furthermore determined the importance of value derived from return on assets and equity (Beattie and Smith 2013).
The human capital is the combining of skills, knowledge, behaviors, social and personality attributes along with innovation and creativity skills to perform labor and produce the desired economic value required to become successful in business. The human capital includes a dedicated and skilled workforce that can perform to the potential to achieve the desired project outcomes with ease and effectiveness.
It was found that the research problem included lack of proper management of intellectual capital, which hindered the creation of wealth for the Australian banks and even deteriorated the financial performance. The knowledge based economy was also affected by lack of intellectual capital management, which further contribution to the lack of creation of value, innovation and openness required to facilitate the growth and development of the Australian financial sector (Kianto et al. 2014). Based on Pulic (1998), the intellectual capital should be managed properly with the involvement of employees who must be committed to their knowledge and skills delivery through management of proper organizational infrastructure and managing good relations with others within the workplace (Pulic 1998). This would enhance the knowledge economy of the organization as well as manage proper human capital and structured capital to foster innovation and creativity for the betterment of value creation and sustainability in business. Cahill et al. (2010) stated that the banks became knowledge intensive through successful management of intellectual capital and smoothened up the flow and distribution of information related to the financial matters for ensuring strategic growth and development (Cahill, Joshi & Sidhu 2010). Due to the growth and development of knowledge economy within the financial sector, it was necessary to conduct financial measures, furthermore helped in maintaining an appropriate balanced scorecard. Based on the responses of Cahill et al. (2010), it was also proved that the intellectual capital not only resolved the issues regarding lack of financial performance and wealth creation, but also created huge improvements in the designing of IC policies and procedures for improving the financial performance (Joshi et al. 2013).
According to Zou & Huan (2011), the intellectual capital created positive impacts on the financial performance of the banks and allowed the banks to foster creativity and innovation for achieving success in business. The intangible assets including the rights of intellectual property, relationship and integrated intangible assets had already created an impact by adding capital knowledge, which fostered innovation and improved the organization’s ability to enhance the financial performance of the banks in Australia (Zou and Huan 2011). Based on the responses of Al-Musali and Ismail (2014), the intellectual capital established knowledge, information and managed the intellectual properties possessed by the banks to create wealth and at the same time, enhance the organizational experience through integration of newer technologies and managing better relationships with the customers too. Due to this, the professional skills and knowledge also improved, which further created ease and convenience in making the Australian banks more competent within the marketplace (Al-Musali and Ismail 2014). The contribution of employees was huge and thus the skills and abilities of the employees and the organizations were critical to the success and value creation at the banking sector. On the other hand, Dumay (2016) stated that the intangible assets owned by the company were not only confined to the traditional accounting procedures and accounting concepts, rather it was divided into four major categories including the intellectual-property-right intangible assets, contract right intangible assets, relationship intangible assets and integrated intangible assets (Dumay 2016). According to El-Bannany (2008), the intelelctual capital was alinged with the human capital and knwledge of employees and the roganisational itself, which created new ideas for making investments and drive the value ceration. This would not only bring staretgic growtha nd development, but could also foster the level of innvoation and creativity, furthermore make the Aystralian banks capable enough to adopt changes and improve the effectiveness of business functions within the financial sector in Australia (El-Bannany 2008). The intellectual capital was thus considered as an important intangible asset that had been possessed by the financial sectors in Astralia to improve the knowledge economy, furthermore improve the financial performance and gains ustaimbale competitive edge over its competitors. Intellectal capital held good wealth ccreation skills and abilities rquired to promote the business functioning and achieve the desired reuslts in trems of better financial eprformabce within the banking sector of Australia (Beattie and Smith 2013).
Based on the responses of Dumay and Garanina (2013), the intellectual capital comprises of the highly value added capitalized knowledge components that are necessary for managing the social reproduction cycle and enhance the knowledge economy. The intellectual capital emphasized on the human capital, which could bring enhanced work performance and ability to improve the knowledge and skills, furthermore reflect the organizational capacity (Dumay and Garanina 2013). There had been application of skills ad knowledge, which enhanced the wealth creating abilities and combined all the knowledge elements from the intellectual capital. By measuring the intellectual capital, it became easy for analyzing the performances of the banks by concentrating on the here major indexes including the effectiveness of capital employed, efficiency of human capital and structural capital effectiveness as well. According to Beattie and Smith (2013), the higher the value added intellectual capital, the better is the financial performances of the Australian banks (Beattie and Smith 2013). It was found that there were other researches that showed that the human capital of the managers of the banks helped in controlling the technological aspects and fostered innovation for enhancing the knowledge economy and capital management. The human capital not only created an impact on the performance of the banks in Australia but also the incentives on human capital property rights improved the performances of the businesses largely (Sydler, Haefliger and Pruksa 2014).
Based on Ling (2013), the various components of intellectual capital created positive impacts on the knowledge management practices within the Australian banks and even managed the assets properly so that the companies could survive during crisis situations within the competitive marketplace (Ling 2013). The more effective the knowledge management practices would b, the better would be to leverage the potential performances of the intellectual capital over time. The skills, knowledge and expertise of the employees were improved at the banks by providing them with necessary training and developmental programs, which raised their potential and through motivation, their morale level was at the peak level. With the implementation of ICT practices, the information and data were properly utilized and this enabled the renewal’s capital to create an impact on the organization’s performance (Kianto et al. 2014). The significance of intellectual capital for the banks was to compete both locally as well as globally within the competitive marketplace. The dynamic intellectual capital could align the organizational strategy with the business environment and obtain the innovative nature of knowledge and information for sustaining in the competitive business environment. This would not only enhance the ability of the organization and improve the efficiency of the intellectual assets, but would also enhance the self renewing capability of the financial institutions, furthermore gain enough potential and strength to master, create, innovate and become susceptible to changes within the banking sector with much convenience.
Kianto et al. (2014) argued that the link or interconnection between intellectual capital assets and knowledge management practices create value as well within the banking sectors in Australia. The knowledge and capabilities are essential components of value creation at the banks and also created scopes for the possession of knowledge, experiences, skills, technological aspects, professional skills and customer relationship management (Kianto et al. 2014). This helped many of the banks in different locations all over the world to gain a competitive edge in the market and ensured proper utilization of resources to contribute to the sustained competitive advantage in business. According to Fathi, Farahmand and Khorasani (2013), the intellectual capital was considered as an important aspect that combined both the knowledge related resources and intangible resources for facilitating the process of production and r the creation of value within the Australian banking sector. The intellectual capital was included as major organizational assets within the stock categories consisting of human capital, structured capital and relational capital (Dumay 2016). The human capital included the skills and knowledge of the workers, motivation and encouragement level to drive their behaviors and performances while the structural capital included the production features required during the management of organizational systems, processes, management of databases, patents, intellectual properties and stable network relationships too. The knowledge based economy and potential of the individuals working for the organizations even allowed to respond flexibly to critical situations and fulfill the changing demands and preferences of the customers with ease and efficacy (Fathi, Farahmand and Khorasani 2013). On the other hand, Sydler, Haefliger and Pruksa (2014) argued that the measurement of the intellectual capital with the use of financial figures could assess the profit level that might be achieved by the banks in Australia and even draw conclusive evidence about the feasibility of business operations and financial performance. The dynamic perspective of the knowledge management and intellectual capital interaction was related to the managerial activities to control the intangible assets of the firm and control the resources properly to determine the potential of the value creation (Sydler, Haefliger and Pruksa 2014). One such example could be the knowledge management and intellectual capital management procedures, which could enhance the ability to leverage the intangible assets and resources, which might had been weakened due to the lack of value creation. The workforce must consist of the ICT systems and extensive relationship networks with a huge number of skilled and expert workers who should be cautious about the management approaches and then focus on delivering value for the benefit of the Australian banks (Zouand Huan 2011).
In order to conduct a research, the researcher adopts a particular philosophy. As a matter of specification, there are three types of philosophy- positivism, post-positivism and interpretivism. Positivism refers to the projection of stable reality and projecting it from the objective viewpoint (Taylor, Bogdan and DeVault 2015). Interpretivism refers to the subjective interpretation of the data for delving deep into the subject matter of the research. Post-positivism relates to the projection of the consequences after the representation of the objective viewpoint. In this research, the researcher would choose positivism philosophy for providing the objective opinions related to the intellectual value addition into the Australian banks. Objective knowledge regarding the intellectual value would help in gaining insight into the customer approaches.
Research approach
The researcher adopts a particular approach for carrying out the research. Inductive and deductive are the two main approaches, which the researcher use for the execution of the research. Inductive approach means the inferring new facts and theories from the already established facts. On the other hand, deductive approach relates with the deduction of relevant facts from the theories, ideas and concepts, which have been established by the scholars (Mackey and Gass 2015). In this proposal, the researcher would select deductive approach for deducing the facts related to the value addition into the banks of Australia. The annual report of the banks would help in deducing the relevant conclusions towards value addition into the banks of Australia.
Research design
Adopting a particular design helps the researcher to improve the focus towards efficient execution of the research. Exploratory, explanatory and descriptive are the three main designs, through which the researcher executes a research. Exploratory design relates to the attempts of the researcher behind exploration of the unknown facts related to the research topic. Explanatory design is the researcher’s initiatives towards explaining the minute details related to the topic of the research. Descriptive design needs the researcher to describe the concepts related to the subject matter of the research (Flick 2015). In this proposal, the researcher would choose exploratory design for exploring the essential facts related to the intellectual value addition to the banks of Australia. Online feedbacks forms provide assistance in terms of exploring the opinions of the customers regarding the intellectual value addition.
Data collection
The data for a research is collected mainly through primary and secondary methods. In primary methods, there are subdivisions-quantitative and qualitative. Quantitative data is collected through survey questionnaires. In qualitative, data is collected case studies, journals or news articles related to the subject matter of the research. On the other hand, secondary data is collected through the means of telephonic interviews or structured and semi-structued interviews (Brinkmann 2014). For this proposal, the researcher would adopt primary method for data collection on the intellectual value addition in the Australian banks. As a matter of specification, the means of survey and experiment would be used for executing quantitative data. Journals and articles would be used for collecting qualitative data. Survey questionnaires would be distributed to a homogenous group of people from a heterogenous group based on which their responses would be recorded as quantitative data.
Data analysis
The data collected for the research is analysed for deducing relevant conclusions. Primary and secondary are the two main methods for analysing the collected data. With this, there are subdivisions- quantitative and qualitative. Quantitative data is analyzed through the help of charts, graphs and tables. Relevant themes are developed for analyzing the qualitative data (Panneerselvam 2014). In this research, the data would be analyzed through SPSS and excel tool. This would clarify the researchers’ perspectives in terms of the intellectual value addition into the banks of Australia.
Sample size
The whole population directly or indirectly related with the research are the samples. However, the researcher, in order to deal with the time and financial constraints, selects a certain sample size (Simonsohn, Nelson and Simmons 2017). In this research, the researcher would take the sample size as 15 clients from different Australian banks.
Sampling technique
The samples are selected through certain criterias and techniques. These techniques are- probability, simple and random. In the probability sampling technique, the samples are selected by calculating the probable responses, which the samples might produce to the questions. Simple and random techniques of sample selection are done without any calculations for coping up with the lack of adequate time and financial resources (McCusker and Gunaydin 2015). In this research, random and convient sampling technique would be used for gaining data from the managers of the Australian banks regarding the intellectual value addition.
The non-probability sampling could be useful for selecting the samples based on the accessibility and the researcher’s purposive judgment. The non-probability convenient sampling method would allow the managers to be present for interviews at a certain time based on their time convenience. The purposive sampling, on the other hand should help in identifying the subjects that could best fit the research purpose and align with the research goals and objectives. By conducting interviews with the managers, it would be easy to obtain their responses that should be collected as qualitative data whereas the survey questionnaires were to be distributed to a group of people for obtaining their responses, collected as quantitative data. The sample size has been chosen as 15 clients and 4 managers of the banks in Australia.
Ethical consideration
Consciousness towards the ethical consideration is crucial in terms of carrying out the tasks in an efficient and effective manner. This is also applicable in terms of executing a research. In this research, the researcher would adhere to the standards and codes of Data Protection Act (1998). This would help the researcher to the expose liberal attitude towards the samples. Specifically, the researcher would allow the respondents to withdraw from the survey and interview, once they feel uncomfortable (Fletcher 2017). Along with this, the researcher would avoid the consideration of those sites, which needs subscription or are forbidden.
Reliability and validity
The sources referred for collecting relevant data needs to be reliable and valid. Herein lays the appropriateness of the inclusion and exclusion criteria, which the researcher needs to follow. In the inclusion criteria, the researcher needs to include those sources, which are not older than 10 years (Simonsohn, Nelson and Simmons 2017). In the exclusion criteria, those sources, which have been published more than 10 years ago, needs to be excluded by the researcher for collecting relevant data on the intellectual value addition in the Australian banks. In this research, the researcher would include those journals and articles, which have been published in the last 10 years. Consciousness towards this direction would reflect the reliability and validity of the research.
|
|
Jan-April |
May- August |
Sep-December |
Jan-April |
May-August |
Sep-December |
Jan-April |
May-August |
Sep-December |
|
Activities |
|
|
|
|
|
|
|
|
|
|
Collecting information on the topic |
|
|
|
|
|
|
|
|
|
|
Developing aims and objectives |
|
|
|
|
|
|
|
|
|
|
Preparing questions |
|
|
|
|
|
|
|
|
|
|
Applying theories |
|
|
|
|
|
|
|
|
|
|
Selecting samples |
|
|
|
|
|
|
|
|
|
|
Collecting data from the selected samples |
|
|
|
|
|
|
|
|
|
|
Analysing the responses through tables, charts, graphs and SPSS tool |
|
|
|
|
|
|
|
|
|
|
Deducing relevant conclusion and recommendations |
|
|
|
|
|
|
|
|
|
|
First round evaluation |
|
|
|
|
|
|
|
|
|
|
Making the necessary changes |
|
|
|
|
|
|
|
|
|
|
Final evaluation |
|
|
|
|
|
|
|
|
|
|
Submission and closure |
|
|
|
|
|
|
|
|
|
Table: Action Plan for 3 years
References
Al-Musali, M.A.K. and Ismail, K.N.I.K., 2014. Intellectual capital and its effect on financial performance of banks: Evidence from Saudi Arabia. Procedia-Social and Behavioral Sciences, 164, pp.201-207.
Beattie, V. and Smith, S.J., 2013. Value creation and business models: refocusing the intellectual capital debate. The British Accounting Review, 45(4), pp.243-254.
Brinkmann, S., 2014. Interview. In Encyclopedia of critical psychology (pp. 1008-1010). Springer New York.
Cahill, D, Joshi, M. & Sidhu, J. (2010). Intellectual capital performance in the banking sector: An assessment of Australian owned banks. Journal of Human Resource Costing and Accounting. 14(2): 151-170.
Dumay, J. and Garanina, T., 2013. Intellectual capital research: a critical examination of the third stage. Journal of Intellectual Capital, 14(1), pp.10-25.
Dumay, J., 2016. A critical reflection on the future of intellectual capital: from reporting to disclosure. Journal of Intellectual capital, 17(1), pp.168-184.
El-Bannany, M., 2008. A study of determinants of intellectual capital performance in banks: the UK case. Journal of intellectual capital, 9(3), pp.487-498.
Fathi, S., Farahmand, S. and Khorasani, M., 2013. Impact of intellectual capital on financial performance. International Journal of Academic Research in Economics and Management Sciences, 2(1), p.6.
Fletcher, A.J., 2017. Applying critical realism in qualitative research: methodology meets method. International Journal of Social Research Methodology, 20(2), pp.181-194.
Flick, U., 2015. Introducing research methodology: A beginner’s guide to doing a research project. Sage.
Inkinen, H., 2015. Review of empirical research on intellectual capital and firm performance. Journal of Intellectual Capital, 16(3), pp.518-565.
Joshi, M., Cahill, D., Sidhu, J. and Kansal, M., 2013. Intellectual capital and financial performance: an evaluation of the Australian financial sector. Journal of intellectual capital, 14(2), pp.264-285.
Khalique, M., Shaari, N., Abdul, J., Isa, A.H.B.M. and Samad, N.B., 2013. Impact of intellectual capital on the organizational performance of Islamic banking sector in Malaysia.
Kianto, A., Ritala, P., Spender, J.C. and Vanhala, M., 2014. The interaction of intellectual capital assets and knowledge management practices in organizational value creation. Journal of Intellectual capital, 15(3), pp.362-375.
Kianto, A., Ritala, P., Spender, J.C. and Vanhala, M., 2014. The interaction of intellectual capital assets and knowledge management practices in organizational value creation. Journal of Intellectual capital, 15(3), pp.362-375.
Ling, Y.H., 2013. The influence of intellectual capital on organizational performance—Knowledge management as moderator. Asia Pacific Journal of Management, 30(3), pp.937-964.
Mackey, A. and Gass, S.M., 2015. Second language research: Methodology and design. Routledge.
McCusker, K. and Gunaydin, S., 2015. Research using qualitative, quantitative or mixed methods and choice based on the research. Perfusion, 30(7), pp.537-542.
Mention, A.L. and Bontis, N., 2013. Intellectual capital and performance within the banking sector of Luxembourg and Belgium. Journal of Intellectual capital, 14(2), pp.286-309.
Nimtrakoon, S., 2015. The relationship between intellectual capital, firms’ market value and financial performance: Empirical evidence from the ASEAN. Journal of Intellectual Capital, 16(3), pp.587-618.
Panneerselvam, R., 2014. Research methodology. PHI Learning Pvt. Ltd..
Pulic, A., 1998, January. Measuring the performance of intellectual potential in knowledge economy. In 2nd McMaster Word Congress on Measuring and Managing Intellectual Capital by the Austrian Team for Intellectual Potential.
Saeed, M.M., Gull, A.A. and Rasheed, M.Y., 2013. Impact of capital structure on banking performance (A case study of Pakistan). Interdisciplinary journal of contemporary research in business, 4(10), pp.393-403.
Simonsohn, U., Nelson, L. and Simmons, J., 2017. Research Methodology, Design, and Analysis. Annual Review of Psychology, 69(1).
Sydler, R., Haefliger, S. and Pruksa, R., 2014. Measuring intellectual capital with financial figures: Can we predict firm profitability?. European Management Journal, 32(2), pp.244-259.
Taylor, S.J., Bogdan, R. and DeVault, M., 2015. Introduction to qualitative research methods: A guidebook and resource. John Wiley & Sons.
Ulum, I., Ghozali, I. and Purwanto, A., 2014. Intellectual capital performance of Indonesian banking sector: a modified VAIC (M-VAIC) perspective. Asian Journal of Finance & Accounting, 6(2), pp.103-123.
Yalama, A., 2013. The relationship between intellectual capital and banking performance in Turkey: evidence from panel data. International Journal of Learning and Intellectual Capital, 10(1), pp.71-87.
Zou, X. and Huan, T.C., 2011. A study of intellectual capital’s impact on listed banks’ performance in China. African Journal of Business Management, 5(12), p.5001.
Essay Writing Service Features
Our Experience
No matter how complex your assignment is, we can find the right professional for your specific task. Contact Essay is an essay writing company that hires only the smartest minds to help you with your projects. Our expertise allows us to provide students with high-quality academic writing, editing & proofreading services.
Free Features
Free revision policy
$10Free bibliography & reference
$8Free title page
$8Free formatting
$8How Our Essay Writing Service Works
First, you will need to complete an order form. It's not difficult but, in case there is anything you find not to be clear, you may always call us so that we can guide you through it. On the order form, you will need to include some basic information concerning your order: subject, topic, number of pages, etc. We also encourage our clients to upload any relevant information or sources that will help.
Complete the order form
Once we have all the information and instructions that we need, we select the most suitable writer for your assignment. While everything seems to be clear, the writer, who has complete knowledge of the subject, may need clarification from you. It is at that point that you would receive a call or email from us.
Writer’s assignment
As soon as the writer has finished, it will be delivered both to the website and to your email address so that you will not miss it. If your deadline is close at hand, we will place a call to you to make sure that you receive the paper on time.
Completing the order and download