The dissertation is about the condition of wage management in hotel industry especially in the region of UK. The entire research study will evaluate the condition of wage management of hotel industry in respect of perfect salary structure and increment for the employees. However, it has been found that wage management plays a significant role in the context of establishing pay structure for the organizational employees by focusing on the external competitive market (Zainol et al. 2015). Therefore, it can be understood that this research study helps to understand about the significance of wage management in the hotel industry for its future growth along with performance increase. It has been identified that the core role of the wage management is lies on the managing of employee salaries or wages (Noe et al. 2017). Therefore, it can be understood that the study will also highlight some core information regarding impact of wages within employee or industrial performance.
Besides, the research paper will focus on the proper ways for restructuring the salary slabs for their employees by determining their qualification and working skills. Therefore, it can be understood that the significance of the research paper mainly lies on the understanding of proper qualification of an individual for developing the service quality of a hotel which impacts positively on the industry growth and remuneration of the employees. As per the view of Sturman et al. (2017) the development of hospitality service of hotel industry mainly lies on the satisfaction of their employees which influenced them for providing best service to their customers. Therefore, the study will focused on the increase of employee satisfaction for performance improvement through restructuring salary slab for the workers. However, the study will also focused on the application of various theories and model which can helps to improve the pay structure of hotel industries (Hammer and Avgar, 2017). Therefore, it can be understood that the study is also significant for understanding about implementation of proper strategy for developing the performance of wage management. It means the paper helps together knowledge about the impact of wage management on hotel industry growth (Routledge, 2016).
Aims
The core aim of the paper is to analyze wage management impact on the growth of Hotel industry by determining various aspects related to hospitality service. Apart from the primary aim of the research paper also aims to analyse the core influencing factors of the hotel industry service which create hindrance for developing the pay scale of workers. Moreover, this paper will also emphasized on the identification of the best ways of wage management team for restricting the salary slab for their employees in the context of employee satisfaction improvement.
Objectives
The objective of the research paper generally lies on four significant objectives such as
On the other hand, the explanation of influencing factors along with the significance of wage management within hotel industries is also lightening in the theoretical underpinning. However, these theories will help the researcher to understand about the significant impact of wage management in the context of improving hotel industry performance. As per the concern of Riley et al. 2017 customer satisfaction along with potential service feedback of employees plays crucial role in hotel industry performance development.
It has been found that the hospitality industry including hotel industry is one of the biggest supports for the British economy. As per the last report of Office of National Statistics, it has been found that Euro 98 bn was the rate of last turnover in respect of hotel industry of UK (Zervas et al. 2017). Moreover, it was also been found that the UK based hotel performance rate is increasing day by day and at the end of 2018 it results in the profit of Euro 115 which helps to strengthen the economic condition of British market (Bender et al. 2018).
Apart from this it was also found that the UK based hotel industries performed well from the past five years. On the contrary, 2016 EU referendum outcome evaluate little uncertainty for the future growth of hotel industry (Herman, 2015). Besides, it was also found that weak pound value in respect of the hotel workers salary impacts negatively on the service of the hospitality industry. In addition to this low consumer confidence related to the best hotel service of UK reflects a negative effect on the business performance increase of the hotel industry (Al Shobaki et al. 2017). However, as per the theory concept of Mashlow, it has been found that the meeting of employee requirements helps in increasing satisfaction of them in respect to the working life (Campos-Soria et al. 2015). Therefore, the researchers will emphasize on the meeting of basic requirement for their employees to satisfy them through restructuring their salary slab for months. Based on the Mashlow theory it can be analysed that wages can impact both positively and negatively on the employee performance which can control the performance of hotel industry (Godechot and Senik, 2015). Therefore, it can be understood that good wages of the employees can establish the reliability concept within them over their organization along with proper satisfaction. It helps the employees to increase their working effort to their duties and responsibilities which will automatically impacts positively on the hotel industry performance (Hirsch et al. 2015). On the contrary, low wages can influence the employees for providing poor effort to their hospitality service. As per the statement of Frederiksen et al. (2017) wages can impacts positively on the behavioral aspects of the employees which attracts consumer to the service of a particular hotel.
It has been found that most of the hotels recruit employees by poor determination of their hospitality skills at the time of huge work pressure (Campos-Soria et al. 2015). On the other hand, it was also found that most of the hotels were unable to predict perfect salary slab for each employees by determining their job roles and responsibility along with qualification (Çelik et al. 2015). However, the theoretical underpinning also emphasized on the impact of wages on performance growth of both hotel industry and employee performance (Sangaran and Jeetesh, 2015). It has been found that salary helps the employees to meet their daily needs such as food, accommodation clothing and so on (Koskinen Sandberg, 2017). Therefore, it can be understood that a good amount of wage is too much significance for employee satisfaction. Employee satisfaction due to good wages impacts positively on their performance which sharpens the service of hotel industry (Kogovsek and Kogovsek, 2015). On the other hand, good hospitality service of the hotel industries also impacts on consumer satisfaction positively and assure future growth.
In addition to this, the study will also emphasize on the impact of wage management on the hotel industry performance development by determining all the significance of the wage management. It has been found that wage management helps in understanding the importance of the roles and responsibilities of an employee along with the value of his or her job duty to the industrial performance (Santero-Sanchez et al. 2015). Such understanding helps the wage management to restructure the salary slab of the employees in respect to their job responsibility. Besides, wage management also helps to understand about the perfect salary slot for their employees in respect to the nature of organizational service of various hotels (Sturman et al. 2017). Therefore, it can be understood that wage management also helps to retain employees. Moreover, it also creates a future risk concern among the employees for poor future growth which will impacts negatively on their requirement meeting (Falk, 2016). Therefore, the motivation of the employees also will be down towards their job responsibility. Such kind of negative effect of low wages destroys the performance growth for the hotel industry.
This study has been proceeded to concentrate on the implementation outcome of proper wage management in UK based hotel industry. As illustrated earlier, this study has been systematically adopted suitable theory to describe the core subject matter in the light of the given instances for better understanding (Poldrugovac et al. 2016). It has been found that wage management is too significant to meet the basic requirements of the employees by developing the structure of their pay scale as per their roles and responsibilities (Ajmal et al. 2015). Employees or workers of a hospitality domain, such as hotel industry is considered as the key regulatory factor because they are directly associated to the client or the customer as well (EmiroÄŸlu et al. 2015).
A progressive approach in pay system is dependent on the performance, skills, experience and education of the employees of the hotel industry as described in this study with a relevance of UK based hotel industry (Lynn and Boone, 2015). As per the view of BaÅŸar and Basim (2015) client satisfaction only can be done by satisfying the employees of an organization through wage increment or remuneration. In a nutshell, the study has illustrated why it is mandatory to have systematic wage management system in UK based hotel industry in order to improve the organizational structure with specific suitable theory in this relevance (Falk, 2016).
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