Thoughtbot is popular worldwide, facilitating appropriate designing, product management and development, consultancy, and end-to-end servicing. The paper provides the organizational background of Thoughtbot and its technological specifications. The information system would be implemented in Thoughtbot from project initiation to execution. The strategical impact of implementing the information system on the operational, cultural, structural, legal, economic, technological and strategical factors of Thoughtbot is narrated. The implementation of the information system is assessed according to the post-implementation review according to the business objectives and results. The future implementation of the information system would benefit Thoughtbot in developing a new Information system of Thoughtbot.
Thoughtbot Inc. is a well-known organization founded in Boston, Massachusetts, headquartered in New York, USA. The Company is focused on delivering the latest trends in design product management and development consultancy, facilitating end-to-end servicing and the management of the product life cycle. Thoughtbot essentially validates, scales, builds, maintains and supports a wide range of mobile and web development products. They are trying to satisfy their client and become one of the leading service providers in the US. The Company has been focused on developing an agile strategy that must be human-centric throughout the entire design, development and research, supporting its clients at every stage of product development. The Company provides a sense of responsibility for their client, producing high-quality products to improve the process conducted by the team and helping thousands of clients.
The Company has specialized its functionalities in providing help with user experience designing, working with Ruby on Rails, IOS services, and product designing along with Elixir, Elm and Phoenix. The Company also allows development and support for mobile applications by actively using machine learning and data science to improve its services. The Company is a privately owned company that specializes in Internet publishing. The Company helps their clients with new product development, allowing them to figure out the best security measures with the help of Thoughtbot DevOps and management teams. The user events that guide performance, operation and privacy are tracked successfully by Thoughtbot. The various services available in the organization are Ignite which helps with rapid development and new product development strategies. The Company allows their skills of project management to be used.
The liftoff team of the Company helps plan the project’s roadmap and develop the first version of Go-to-market strategies. The Thoughtbot increases the operability by boosting its team augmentation and improving management processes. Mission control teams allow DevOps to increase the site reliability, maintenance and audits. The Company validates the problems that arise and solves these problems within the least cost and time possible. Team understanding and shared validation thus share innovative solutions.
The technological aspect of the system of Thoughtbot allows the clients to be facilitated in many manners. The technological system allows rapid validation and maintains the skills for developing product strategies. The various teams present in the Thoughtbot into segments carrying out specific tasks according to the system. The clients are managed successfully by the management information system present with igniting handling new-product development and rapid validations. The liftoff teams allow for roadmap planning and the initial version of Go-To-Market strategies. The Boost team allows process improvement and team augmentation. The mission control team facilitates the organization using DevOps for site reliability, maintenance, audits, and development.
The information management system goes beyond user experience and coding, engaging with customers and teams. The team is located in the organization helps the products to be facilitated with best practices of remote collaboration. The Thoughtbot helps with mentoring the teams that help the clients. Thoughtbot engagement with the customers requires changes in their information system, improving their management while process collaboration, hiring advice, and presenting a cultural shift in levelling up the development team skills. The products are in the continuous improvement model, with the products having the scope of improving the operation and adding new features to make innovative products.
The organization needs to track the maintenance of the products and provide the necessary tools and knowledge for testing the new products continuously from the clients’ perspective. The Company helps other teams hire employees for their clients, covering essential points to cover trusted developers and designers. The Company has thought about implementing a new information system to improve their operations and supporting their clients accordingly. The new information system would allow to store and analyse of the information. The Company needs to store the necessary information about the various business functions, client lists, transactional data and activities. The information system would allow the companies to take necessary information that would assist in making the project success decisions. The information system must assist the business processes in reviewing and gaining insight into the quality and adequacy of the strategic decisions. The information management system allows the managers to access the client’s information faster and more efficiently access the clients’ records, financial records, and human resources information. The proper information management system for the Thoughtbot allows active collaboration of decision making among the different teams and departments. The information system allows interpretation and presentation of the potential implementation and implications, predicting the possible benefits in various sectors.
An information system is required in an IT service providing Company to link the hardware and software of the Company to allow the gathering, keeping and analysing of data. An information system is a tool used to research the necessary processes in the system, generating useful data from application software and developing new digital products. The information system allows communication between the Company and its clients’ managing information, operations, and other business purposes. Implementing the new information management system in the Thoughtbot minimises the risk of proper management. The urgency for implementing the system starts with staff needing time to adapt to change management.
The information system should be well communicated among the stakeholders to understand their perception of the new system and its benefits for expecting new ways to solve the problem.
The project kicks off with a proper plan for establishing the necessary team, assigning roles distributing the project plan made. The project planning helps allocate resources, costs and time to solving the issues. The project plan made is sent to the higher management to be approved. The project plan describes the necessary steps to implement the system successfully aligned with the business objectives.
The IT implementation in the Company needs proper configuration and installation of the hardware and software required in the complete system. The IT suppliers facilitate installation, configuration, and setting up methods for continuous evaluation of the reports and outputs like sales reports, debt reports, etc. The software is tested before installation to check whether it’s running successfully.
The staff are meant to understand the best practices and the necessary changes. The staff needs to understand the various aspects of tasks, activities and duties needed in the new system and mitigate the resistance toward change management.
The staff needs to be trained with proper system specifications given through training for improve the operation of the Thoughtbot’s information system. The staff’s training is needed to describe the necessary steps for covering the regular tasks. Proper training and coaching implementation facilitate continuous training developing the initial stages. The trained employees can test the system by running user-acceptance tasks as part of the training intervention.
The clients can work with the system to provide ongoing user support from the existing or external IT professionals.
The older system data is needed to be migrated to the new system. The data to be migrated. The present professionals must pay attention to the older data, its content, format and volume, as any misconfiguration might lead to various issues in the new system. The project is needed to be understood and how the older data can be useful. The new and old data should be kept as parallels for further analysis if any issue arrives.
IT information system requires much knowledge to be implemented correctly. Once implemented, things might go wrong due to the lack of understanding. The contingency plan needs to describe the possible action steps to the possible scenarios that can impact the system’s operation. The contingency plan reflects directly on crisis management and business continuity.
When it goes live, the new system might need to understand the factors of seasonality, skill readiness, and staff leave, present support, and check the availability of the resources. The factors must be checked according to their level of impact. The slow periods need to be adjusted accordingly to produce value from the system.
The system developers need to be communicated with during new implementation, helping to ensure how to address and monitor the tasks and the concerns and gaps.
The security approaches and methods must be evaluated as security breaches can lead to major impacts. A security audit needs to be taken for checking the new system for its weaknesses after considering the encryption mechanism to protect the system data.
Planning and tracking the new system needs to be assessed as a new piece of technological solution helping the organization choose the Information system. The new system implemented can get derailed from the issues of failing to plan projects successfully and realistically. The schedules and timescales should not be underestimated for designing, planning, analysing, testing and executing the change management. The project needs to be managed successfully, and proper staff training and acceptance for change. The project might get costly, leading to overspending or failing to define the team members’ roles, staff, and providers. The new information technology must not negatively impact the system, leading to delay, loss of effectiveness in management and production, and overrunning the cost and schedule of the project. The system implementation thus clearly describes how to build the new information system. The quality of the information system should be operational, meeting the quality standards.
The new information system used helps organise data for the Company on a specific activity or decision-making tasks. The information system provides a detailed analysis of the system’s output represented in lists and charts. The system collects real-time data that requires immediate action for the problems arising. The data is collected and stored correctly, useful for reporting, analysing and planning the new system. The system valuably increases operational efficiencies, reduction of costs, providing information to the personnel to manage decision making. The information system allows better service facilities for the customer facilitating continuous support and availability. The system significantly helps in improving internal communication methods and capabilities.
Operational:
The information system increases the capabilities of the internal operations processing ongoing concerns, daily operations, and short-term goals and requests. The system helps manage the workloads and shifts, payroll, inventories and solutions. The system’s operational impact allows for managing the services provided to the client. The information on the operations is continuously updated accordingly for all the internal departments. The information system contains the latest information on the clients. The information system shows compliance with the exchange of data worldwide, providing a future-oriented approach to the new advanced architecture. The work processes need to be simplified by the information system.
Structural:
An organizational structure defines how the profession and its people are grouped among each other in Thoughtbot, where its structural design lies in the actions and the decisions taken by the Company to form the structure. The number of natural effects the information systems have on the organization starts by affecting production and operations. The information system allows the organization to understand its characteristics by its range of specialization, formalization and decentralization. The organizational structure and the information system functions are correlated with each other. The information system allows the Company to have a competitive advantage to guide the business objective and lead to a stronger organizational posture.
Cultural:
The cultural aspects of Thoughtbot are important factors that are impacted by the presence of an information system. Information processing tends to be important to be understood according to the intensity, hierarchy, clan and adhocracy of cultural impacts. Organizational culture is improved with the latest innovation and practices strongly influencing organizational performance. Culture plays a major role in understanding norms, power and meanings in Thoughtbot relating to the international and national context allowing diversity and gender equality.
Economic:
The economic impact of information systems is undeniable as the systems provide a major part of the organisation’s performance, directly reflecting the cost and use of human resources. The information system significantly lowers the cost of market participation or transactional cost allowing the firm to efficiently obtain services at a much lower price from the internal and external environment. The organization can be shrunk to the necessary function, successfully increasing revenue. The information system decreases the cost for internal management of Thoughtbot, allowing the system to efficiently manage a larger number of employees according to their duties, responsibilities and performance with less managerial support. This system reduces the chances of errors reflecting on the revenue.
Legal:
The legal aspects of the information systems are the ethical guidelines the Thoughtbot follows, agreeing to be trustworthy and honest in delivering the service. The system has specific access guidelines with strict rules for the employees to share each other’s computers, data files, or software. Every employee needs appropriate approval for using the system resources. The software was built with ethical ideas of enhancing the quality of work in the system. The organization is ethically aware to ensure their clients that no data is being used improperly. The system complies with the national and international laws and bridges the gap left by the law by following ethical behaviour during the latest trends.
Technological:
Being an IT solution company, Thoughtbot will improve its technical aspects further with the latest implementation of the information system. The Information system facilities the employees with appropriate data and information. The information system would reflect directly on the development of the infrastructure. The Company supports continuous improvement in the system. The employees selected must be competent enough to work with the latest implementation understanding the requirements. The information system allows flexibility in producing high-quality information to improve the facilities provided by Thoughtbot. Once integrated, the Information system facilitates a smooth flow of data across the management of Thoughtbot, reaching all the business functions. Thoughtbot needs to allow appropriate technical support to required personnel for operating the system with ease. The information system aims to centralize the information resources to increase operational efficiency. The system might tend to be complex with the growing clientele and employees. The external staff can be selected to better understand handling the latest system.
Strategical:
The strategical impact of the information system facilitates long-term planning and decision-making focusing on the higher management of the Thoughtbot that helps steer the Company in the correct directions for remaining profitable, meeting business objectives abiding by the problem statement. The strategical impact helps manage the internal and external data inputs for decision making. The information system facilitates the decision-makers to understand the perspective of the client and the stakeholders, enabling funds, hiring external resources and employees, and projections for business success. The impact can be seen in various dimensions supporting competitive advantages for improving the quality of information, operational efficiency and innovation.
The New information system for Thoughtbot is necessary for the Company to further improve their operations and management. The new system is implemented to reduce operational costs with automatic allocation of resources to the personnel, supplying ample information to the operational decision-makers. The information system would be a central repository of data necessary for business functions. The system is meant to notify the computed task to provide improved servicing and ensure the continuous availability of information system resources. There would be simple practices to grow internal communication.
The new information system was developed to change and manage the problems in the present information systems, understand the stakeholders’ perception and their needs, select the proper technological resource, and redesign the business process to reach the business goals. The new informational system is meant to bring organizational change. The business leaders can help the organization find new ways to use the information system for business benefit and increased performance. The Company uses their technical knowledge to summarize the problems that occur in the system and use the information system to improve the business processes, organise the flow of work eliminate all paper-intensive tasks. The existing manual processes are automated with the information system. The disaster recovery in place helps solve any crashes or access to recovery.
Thoughtbot needs a contingency plan provided by the information system if things go south. The backup plan for the organization helps with regular backup of daily reports, guidance to disaster recovery, and business continuity. During the latest time of high rising cybercrime, the Company should have a backup plan as their first line of defence. The data as it gets created, allocated and changed is regularly collected and backed up.
The customers greatly benefitted from the shared value Thoughtbot would produce from applying the information system. The information system allows for better marketing and financial guidance by being up to date about the necessary information. The team members would benefit from better communication, creating value for the clients and improving how they provide their services.
The information system would reduce the chances of human error while delivering services and accurate information. The business can expand with the help of data being allocated to the employees appropriately. The information system is the central place for all the necessary information of the Company to be viewed by the employees when needed. The information system facilitates effectiveness in allocating resources to the employees, being a central server of information containing all necessary information about the business processes. With effective information being allocated persistently, the information system was implemented according to the time and budget constraints under the judgement of the business leader of Thoughtbot. The information system adhered to the minimal costs and appropriate schedules while building the system aligning with the business objectives.
The information systems can keep developing with the business objectives of expanding through globalization. Companies adopt new digital devices and social media to improve customer satisfaction for advertisement and marketing purposes. The future of information systems helps in future designs of continuous evaluation of system behaviour and threat monitoring. The system would keep on evolving approaches for vulnerability identification. The new information system would have the latest trends installed with managing access rights and protocols. There should be approaches for accreditation and certification standards for creating shared value for the Company. The latest technological approaches for the future would start from constant connectivity among the employees, establishing a proper strategy for improving enterprise architecture and methods for instant communication. Thoughtbot can improve its services with the demand for innovative products and create value for its customers. The information systems for the future would improve the collaboration among IT services, creating solutions, resolving conflict and making decisions effectively. The Company must adopt the latest trends in visualisation and cloud-computing tools to better analyse stakeholders’ perceptions, gain new insights, and collaborate on decisions. The cloud computing services facilitates data, hardware and software to reside on many servers connected to the internet. Cloud computing allows new data acquisition and improvement in decision-makers management, security, and financial consideration. Professional data analysts can use visualization tools to recognize trends, conduct analysis, and make detailed information to set realistic goals. Datasets contain any data that cannot be described using the implemented information system. The visualisation tools would allow the visual representation of the data of datasets.
Conclusion:
Thoughtbot is one of the leading IT service providers helping clients with team success and product development. The Company is famous for its designs, innovations, consultancy, validation and end-to-end servicing for its clientele. The Company has thought about implementing a new information system to increase its organizational performance, improve organizational structures and improve communication and resource allocation. The paper provides narration of the background of Thoughtbot and its technological approaches and specifications, creating value for the customer. The paper shows how a new information system can be implemented in Thoughtbot, describing the project initiation to execution. The strategical impacts on Thoughtbot are described according to the operational, legal, structural, cultural, economic and technological and strategical factors. Further, the information system needs to be assessed according to the post-implementation review that aligns with the results and analysis. With the latest rise of technological advancement and globalization, future information system strategies would benefit the organization in the coming days.
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