The lean project management sector can be stated to be continuously evolving in the sector of the project management process. The process can be directly linked to a certain factor of advantage, which is associated with the concept of the implementation in a project. The main consideration, which is taken into taken, is the delivery of the project with the standard, which is predefined in the initial phases of the project. There are few factors such as the customer satisfaction level, level of expertise that are very much important I the sector of the working of the organisation. In most of the cases, delivery of the project within the actual standard can be a job in hand (Richardson, 2014). The project Fifa world cup can be stated as one of the events, which are an international standard event, which consists of different working parts. The event contains the involvement of different countries, which directly raises the standard of operation of the project.
The focus point of the report is to take into consideration different aspects, which are related to the implementation of the lean project management into the event of Fifa world cup. The main aspects, which are focused on, are the delivery of the standard of the project and what are the necessary implications of the implementation. There are different risk factors, which can be included in the working, which would be stated in the project with the mitigation aspect and plan of the risk-oriented factors.
Discussion
The voice of the customer (VOC) can be stated as a process which is in-depth which is directly related to the gathering of the information and capturing customer expectation, preference and aversions (Binder, 2016). The main method which is used in the concept of the gathering of the requirement is done form the end of the project manager and the professional workers of the project. In the process, they used different types of tools and technologies to evaluate. It can be even stated here that the process of risk orientation is also taken into consideration in the process and different types of assumptions, which would be associated with the working of the project.
One of the techniques, which are used for the aspect of a gathering of the requirement of the data, is known as the voice of the customer. The concept provides a detailed list of needs of the customer or the audience who would be engaged in the event. The data, which is obtained in the cases, can be in the domain of both quantitative and qualitative. The different techniques which can be used in the aspect of a gathering of the data in the cases of the Fifa world cup scenario Interview, Survey, Report on the customer, Logs of the complaint, the Satisfaction level of the customer and Observation
The data, which is obtained from the above process, can be stated very much crucial in the aspect of conducting the event. The main aspect, which should be taken into consideration relating to the event, is that there are different countries, which would be engaged in the event having a different type of requirement. The main aspect, which plays a very vital role in reaching to the desired level of success and matching the need of the customer. Different types of the condition should be taken into consideration, which would be directly matching the requirement of the customers. In most of the cases, it can be seen that in a project there is a separate team, which takes into consideration the different need of the customer.
Critical to customer Requirement (CCR), can be linked with standardisation can be considered very much crucial in the internal as well as the external working of the project. The main aspect, which is taken into consideration, is that the project is event oriented due to this factor there are different types of movable parts, which are included in the working of the project (Richardson, 2014). In the project, there is always a factor of improvement, which can be implemented within the working of the project. The main goal, which is related to the project, would deliver the basic standard of the project and reach the desired expectation of the stakeholders (Verzuh, 2015). The goal of the service is to directly provide service towards the customer and reach the desired goal of the project.
The critical to the quality can be stated as a parameter, which directly states the quality of the product and service in the direct eyes of the voice of the customer. It can be stated as a very good idea to directly identify the different parameters, which are involved in the concept which is important for the internal and external working of the project. In the aspect of the critical to quality parameters, there can be few options, which are available, which would be focused on the indicated case study of the Fifa. The associated parameter, which is related to the process, and the parameter, which is the product.
Both the factor, which is stated above, can be considered very much important to the customer. After the step, which is related to the identification, it can be, stated that, there is involvement of the six-sigma practitioners with the direct aim of indulging into the aspect of monitoring, controlling and continuously improving the different level of parameters. It can be stated here that in the concept of the critical to quality can be related to parameters of implementation, which directly allow the product and the service to meet the customer needs, preference and expectation (Kerzner & Kerzner, 2017). Sometimes it can be stated that there is a different factor, which is not so crucial relating to the operation but play a vital in the sector to reaching the desired level of success of the project. The overview, which is related to the critical to quality factor, is explained below:
|
Type |
Quality |
|
Definition |
It can be stated as a parameter of implementation, which is aimed at reaching to the desired level of service and product to meet the expectation level of the client or the customer (Carvalho, Patah & Souza Bido, 2015). |
|
Related concepts |
Quality of the service The direct expectation of the customer Preferences of the customer Durability Customer service. |
There are different Ways to Implementation of Lean Project management. According to the definition of the project management concept, it can be stated that the concept of the lean project management can be considered as an application, which is related to the lean principles of managing the project. The goal, which is related to the project management, can be considered to be very much stagnant which aim at delivering of a standard which is relating to the expectation of the customer in this type of project which is internationally conducted. As stated in the theory of lean project management, it takes into consideration the aspect of five core principles. The working of these principles is directed towards the proper working of the project with emphasis on the sector of enhancing the quality of the service. In this context, there are different steps, which have to be executed which would be initiated at the start of the project execution and try to indulge in the proper working of the Fifa world cup project. The value stream concept can be stated as one of the central parts, which are related to the lean project management (Binder, 2016). The aspect, which is related to the value stream, can be referred to as a mapping of the effort to take into consideration how much value and waste are produced during the implementation of the project. The main goal in this context would be the minimisation of the waste and the value, which is related to the approach.
Focus on the customer should be one of the important sector which can be related to the concept due to the factor that the success factor of the project is directly related to the service which is given to the customer. In most of the cases it can be stated that gathering of the requirement of the customer and working towards the aspect can be one of the gaols of the project.
Thinking of the continuous improvement can be stated as one of the areas which should be implemented within the working due to the factor that the quality of the service which should increasing which would be directly linking the aspect of the customer satisfaction level.
Tracking of the performance would be very much beneficial in the sector of the working of the project due to the factor that it would be detecting the different risk factor which can be included into the working.
|
Best practice |
Processes |
Elaboration |
|
PMBOK |
The implementation of a major project like the Fifa world cup using the aspect of PMBOK into the working can directly be beneficial in different manners. |
Few of the advantage which would be seen in the project with the implementation of lean project management is the elimination of waste is done in the project with the implementation of lean project management. On the other hand, the factor of reduction of the cost can also be done in the concept. The implementation of lean project management would be directly adding value to the project due to the factor of different constraints involved in the concept. Improving the standard of the project and the outcome of the project would be better. Since the monitoring of the project is done from the start of the project, it can be taken into consideration that in most of the cases the project would be reaching the desired level of success. |
|
PRINCE2 |
In the factor of the PRINCE2 can be considered as one of the most important factors, which are related to the PRINCE2 lean project management. The PRINCE2 can be considered one of the most powerful which is related to the development of a project |
Taking into consideration vital project such as the FIFA world cup it can be stated that systematic implementation should be done which would be securing the overall operation, which is related to the project (Parihar, Bhar & Srivastava, 2015). In most of the cases, it is seen that the PRINCE2 project management process can be considered very much vital in the sphere of the working of the project and if any part of the project fails then the methodology can be blamed. The main consideration, which should be taken into account, is the strategy of the implementation, which has to be done which would be directly aiming that better performance of the project. The main aspect which is taken into consideration in the aspect of the working of the project with the implementation of the project would be the time which is involved into the concept and the overall execution of the project, focus factors of the project and the money which has to involve into the working of the project |
|
OPM |
In the aspect of the generation of project management practice relating to agile practice, it can be stated that there is a different approach, which defines the overall project process. There are different aspects which can be taken into consideration in the segment of project management in the agile practice (Carvalho, Patah & Souza Bido, 2015) |
In the aspect of the generation of project management practice relating to agile practice, it can be stated that there is a different approach, which defines the overall project process. There are different aspects, which can be taken into consideration in the segment of project management in the agile practice (Carvalho, Patah & Souza Bido, 2015). Few of the steps, which can be included in the process majorly, include the Easy and measurable approach which is related to the return regarding the definition of the project and the taking into consideration different aspects which are included in the project. The project approach can be considered to be on the high end due to the factor of taking account of the progress, which is related to different functional units of the project. In the process, there is continuous improvement scope due to the factor that improvement is included in the scope of operation of the project with a focus on the satisfaction normal of the customer. In the process, there is a reduced waste and the process, which is related to the concept (Binder, 2016). Adaptation of the needs and changes of the infrastructure of the business it can be stated that it gives direct influence over the changes of the requirement. |
|
Agile |
The concept of the agile methodology can be directly be implemented within the working of the project which directly implements the sector of working towards a common gaol |
The ain aspect, which can be related to the concept of the working of the agile sector, can directly give benefit in the sector of the internal working of the organisation. In most of the cases, it can be stated the different stages are broken down into different stages, which aim at a goal which is predefined. The breaking of the task can be very much beneficial in the sector so that there are no task, which are unattended. The sector of the customer satisfaction can be stated as one of the primary factor, which can be related to the concept. |
|
Lean Six Sigma |
The Six Sigma DMAIC (Define, Measure, Analyse, Improve, and Control) can be stated as a roadmap which is related to the problem solving aspect and the process and method improvement which is directly related to the project internal as well as the external process |
There are different steps which are included in the concept of the lean six sigma which majorly includes defining phase, measure phase, analyse phase, improve phase and the control phase. Taking into consideration this steps it can be stated that any individual would be able to negotiate into the different working area of the project, which is taken into consideration, which directly impacts the proper utilisation of the project scenario and directly includes the internal as well as external factors of the organisation. |
Conclusion
The main report focus was on the different sectors, which are related to the Fifa world cup event. It can be stated that since the project is a crucial project which includes international affairs priority should be given to the all the moving parts which main focus on the aspect of customer satisfaction. The criteria of customer satisfaction can be considered as a factor, which would be directly related to the aspect of deciding whether the project is successful, or not. There are different movable parts, which are included in the project, but it should be taken into the aspect that risk factors are not included in the working. In most of the cases, it is seen the major project fail due to the involvement of the risk factor into the project. A risk factor can also be considered as a factor of determining whether the project is a success or not. In this type of international event, it can be stated that the level of satisfaction can be considered as one of the factors primary factor, which should be always given priority.
References
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Brioso, X. (2015). Integrating ISO 21500 guidance on project management, lean construction and PMBOK. Procedia Engineering, 123, 76-84.
Carvalho, M. M., Patah, L. A., & de Souza Bido, D. (2015). Project management and its effects on project success: Cross-country and cross-industry comparisons. International Journal of Project Management, 33(7), 1509-1522.
Crawford, J. K. (2014). Project management maturity model. Auerbach Publications.
Heagney, J. (2016). Fundamentals of project management. Amacom.
Hornstein, H. A. (2015). The integration of project management and organizational change management is now a necessity. International Journal of Project Management, 33(2), 291-298.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.
Leach, L. P. (2014). Critical chain project management. Artech House.
Marais, H. C., & Pienaar-Marais, M. (2016, May). Analysis of Research Methodology in Business and Management Studies as Reflected in the ECRM 2015 Proceedings. In European Conference on Research Methodology for Business and Management Studies (p. 167). Academic Conferences International Limited.
Martinelli, R. J., & Milosevic, D. Z. (2016). Project management toolbox: tools and techniques for the practicing project manager. John Wiley & Sons.
Nicholas, J. M., & Steyn, H. (2017). Project management for engineering, business and technology. Routledge.
Parihar, S., Bhar, C., & Srivastava, N. K. (2015). A Project Risk Management Methodology Based on Probabilistic and Non-probabilistic Approach: A Study on Transmission Line Installation Projects. Jindal Journal of Business Research, 4(1-2), 27-45.
Qu, H., Shi, G., & Pu, R. (2016). Management Methodology of Multi-disciplinary Virtual Prototype Engineering. In Theory, Methodology, Tools and Applications for Modeling and Simulation of Complex Systems (pp. 521-529). Springer, Singapore.
Richardson, G. L. (2014). Project management theory and practice. Auerbach Publications.
Sunder M, V. (2016). Lean six sigma project management–a stakeholder management perspective. The TQM Journal, 28(1), 132-150.
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