Discuss the importance of communication.
The importance of communication is in indispensible because it assists a company to be high yielding and administer the working procedures effectively. Workplace communication is the exchange of words between two or more person in an enterprise. Communication mechanism is the process that we use while talking in a workplace. In this essay, I will be demonstrating the ways of communication and how it changes from place to place. Here I will discuss how communication has affected my career growth. An organization has many employees and they all belong to different part of the society. I have realized from my past job experiences that communication is important to know the activities that are culturing in the workplace. I have gained many experiences, which has assisted me to enhance the communication skills. At the starting of my career, I never understood the value of communication skills. I thought that earning a degree in IT would gain me righteous position in a workplace. I will try to analyze the problems I faced in my workplace first and then I will assess them in order to project an idea on what is the proper way of communicating. The courses on different communication that I have attended while studying in business school will guide me to assess the problems. The courses provided me with the knowledge so that I can suggest possible solutions that arise at the workplace regarding communication.
Networks, networking and media choice:
Networking plays an important role in today’s world. Social media is an important mediator through which people can interact with other. According to social exchange theory, while communicating through social media, one should be careful and should maintain formality to avoid miscommunication. I never thought of joining social media but I have a flair for writing that is why I opened an account in social media site. Following the theory of observational learning, I observed others who are using social media and imitated the process. Social sites are very easy to use and I learned very quickly how to access the site. I started writing blog on regular basis. According to Kim 2013, while writing in social media one should be careful about the approach. Formality and professionalism are the two key aspects that one should maintain while writing. I used personalized approach while writing those blogs and reflected personal feelings about the topic. I delineated my feelings about prejudices of religion that are present in the workplace. The content has my perspective about the subject that rose speculations and many people showed condemnation about my writing. I realized that using personal tone in social writing was my worst mistake. Social presence theory discusses about the interpersonal limitation that one should maintain while communicating in social media. I did not use the technique that I should have while writing the content. According to Green 2012, social media is a platform where people from many place accumulate and present their views. So while writing, I need to approach unbiased bridleway. In the future, I need to more careful about what and how I will present my views so that it does not hurt feelings of any one. The theory of self-efficacy theory taught me that in order to successfully represent myself I need to focus on the target and act according to the need of the situation, that is why I posted an apology that my intention was not to hurt or target any of my colleagues of my workplace. Social media is the essential part of our society that has both positive and negative aspects. While sending a business e-mail, an individual should be very particular about the professional and formality quotient of the letter. However, the approach of the content should be respectful. The course on networking was very descriptive and elucidated the importance of following the ethics of social writing. The course assisted me to understand the mistakes that I did earlier. The classes provided me concrete perspective as to how I should communicate in social media. The course of networking helped me to master the skills of writing in social media. I have also developed the knowledge of sending formal letters to the higher authorities of an institution. This course has helped me to acknowledge the mistakes that I have made at the past. The lectures helped me in acquiring knowledge and rectifying my skills in non-verbal communication.
Cross cultural communication:
Social exchange is an important theory through which I have learned that communication is one and only way to overcome cultural differences in the work place. I work in an organization where people from different cultural background come to work. In my business course, I learned that communicating with people of different culture and background in the organization is necessary because we have to work as a team. According to Rasmussen & Sieck 2015, individualistic culture and their styles affect the relationship process. In my business study, I came across trait theory that helped me to understand the necessity of analysis of human traits. At first, I did not understand the techniques that I should follow in order to communicate effectively with the people of my workplace. At first, I used ‘denial’ and ‘displacement’ as I was very frustrated that I cannot communicate with my colleagues. Accepting them with their cultural discrepancies helped me to bond with them. I approached them with symbolic interaction that I have learned in my course to discuss about informal day-to-day topic. Social construction of a workplace develops when we talk to each other and generate an environment where individuals of an organization can thrive. Persuasion is the tool that I used to initiate conversation. I understood the persuasive skill that an individual require to attract people. Bandura’s attribution theory helped me to understand why an individual act in certain way. I have a Japanese colleague who greets us by bowing his head. Social exchange theory helped me to understand their cultural discrepancies and to communicate with them effectuality. Once I needed help about a work that my supervisor assigned to me, I was very afraid but expectancy theory forced me to ask my supervisor’s help. The business classes that I took helped me greatly in communicating with people of different culture. In my study, I learned about social theories, which gave me prominent knowledge about the aspects and values related to workplace culture. I amazed by the diversity of people present in a workplace but my courses on cross communication technique helped me greatly. The organization that I work in motivates us to work conjointly. Theory of motivation suggested by Maslow guided me to understand the value of motivation in social culture. Intercultural relation in an organization helps in forming essential concept as what is the motive of the organization. In my courses, I learned that organizations that support multiple cultures prosper in business. The lectures that I attended on cross communication culture assisted me to understand about culture and ethics that every culture has. I confronted many difficulties while I first started working but I found that my workplace has certain relevancy with my course. I utilized the knowledge that I gained from my tutorial classes to solve my workplace issue. Cross-cultural communication is the way through which different people communicate irrespective of their culture. The classes I attended on cross communication culture exhibited the principles that one should follow to conduct communication with different people. Cultural diversity that exists in an organization should not affect the environment. In my professional life, the lectures of the courses have helped me. I am well assured in future also the acquired knowledge on communication skill will assist me to communicate with different member of the organization in proper way.
Process communication:
Process communication involves a relevant and valid procedure that authorizes a person to understand, communicate and motivate other people. Process communication is the type of communication process that motivates an individual after profoundly understanding the personality structure and providing them with needed training. It is the most functional tool that helps in improving the communication skills and recovers from internal and external struggles that one confronts while having conversation. In my first day of the job, I faced this problem. According Allen et al.2014, process communication is the method through which we first measure our behavior and then analyze the situation and act according to it. At first, I hesitated but after that, I approached my supervisor and asked him to guide me, as I knew nothing about the job. Process communication is the way through which individual behavior is assessable. I now understand that considering psychological condition of an individual is vital to fulfill their needs. In a workplace of an organization, many factors trigger conflicting situation. In that case, process communication is very important to bring those circumstances under control. Recognizing the psychological needs is essential in an organization. I have gained this knowledge from the classes I attended in the course. I have learned from the courses that constructive communication is essential in an organization to avoid conflict. The courses have guided me to understand the role of management in effective process communication. Managing conflicts in a workplace is important to reduce the tension that can affect the people working in the organization. Earlier, I got into trouble as I failed to report my supervisor about my failure to complete an assignment. When he questioned me, I could not communicate in proper way, as I did not know the effective way of communicating, thus it worsened the situation. I have understood through the course that a logical thinker is capable of delivering process communication. Moral and ethical conducts are the key skills that have helped me to develop my position in organization. The lectures that I attended on process communication guided me analyze certain situation and come up with certain solutions. Conflict management is the part process management. When we were studying communication, we were given tutorial classes on conflict management. There were short courses on stress management. Finding problems and supporting them with necessary solution is vital so that organization can work effectively. The course that I have attended has assisted me to understand the value of process communication. Process communication is the kind of communication that provides reliable procedure through which one can understand the behavioral aspects of the other individuals. It is also important to recognize our skills so that we can implement them for the benefit of the organization. The tutorial classes on process communication gave me intrinsic knowledge on process communication. Simple observation and analyzing the behavioral aspect are the skills that the courses provided us. Communication process is interrelated steps that assisted me to understand the effectiveness of interpretation. Effective use of process communication has helped me in gaining control of the situation. Process communication is the effective tool that helps in assessing a situation or circumstances to control the situation. To control a situation communication is essential as the procedure needs assessing through effective interaction and act according to the need of the situation. The communication courses that I undertook helped me in gaining knowledge about the essentiality of communication to manage a situation. Process communication is the discipline that assists an organization in maintaining a well-balanced atmosphere.
Conclusion:
Assessing and analyzing are very important tools that one should use while communicating in a workplace. The courses have largely helped me in recognizing my potential. It has also helped me in restructuring my communication skill so that I can communicate in more organized way in my future. The guidance that I got from the instructors has assisted me in my learning procedure. The adjustment that I need to make in my communication strategy will definitely help me in getting better prospect in my future. I have definitely improved in communication procedure and have gained extensive knowledge in communication theories. Every communication in work place is important that is why learning the meticulous and professional way of speaking is indispensible. In order to be successful, ameliorating my communication skill and utilizing proper interacting skill will pave the way to succe
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