Organizations needs information technology for running day to day of the business. If the Maroba Lodge implement this system they will ease the work load for serving the patients. With the implementation of the iCareHealth management solution, they would be able to keep track of their residence medical data where it can be accessed quickly and safe (Bardhan and Thouin, 2013). When the data is available the doctor can check the history of the patient and provide a diagnosis without going to interrogate the patient of their past medical history (Bates, 2002). Moreover, the use of this technology it will provide a much comprehensive medication management from ordering the drug from the pharmacy as well as displaying on the medication which are essential to a given incident (Bardhan and Thouin, 2013). The businesses needs information technology to simplify their work and many of tasks can be undertaken at the same time since it can multitask. Maroba Lodge with the use of the information technology are able to create personal care plans for the patients, provide complete updated records of all the residents as well as their medication by linking the doctor’s data from the programs Medical director (Marsch, Lord and Dallery, 2014). The information technology has been found to be important since it can gather information, and arrange the data which is required for the decision making process.
The survival of the business depend on various factors such technology choice, accurate analysis as well as the vision of the organization (Bates, 2002). The business which invest in the information technology has an increased share market, as well as competitive advantage over the other rivals. The information technology provide an opportunity for analysing various data and helps to plan on the needs of the business (Bates, 2002). Additionally, it offers tools which could be essential in solving of the complex problem which exists in the organization and helps to plan for the future growth. The use of the information technology will be significant for the Maroba organization since it is a medium size where the top management cannot be able to manage all the resources manually such as financials, human resource (Cresswell and Sheikh, 2013). They require a system which they will put all these components together to be one and be easily manageable. The management are then able to monitor these resources virtually at any part of the world.
When applying IT in the business it is important to consider certain requirements such as the cost, the needs of the organization. In the case of the Maroba Lodge organization they wanted to consider different alternative in finding the cheapest but efficient (Cresswell and Sheikh, 2013). When considering the requirements for the information system in the business it is important to consider the ongoing cost which will be associated with the application such as the maintenance cost of the system, upgrade costs, the licensing as well as hosting cost for the program (Marsch, Lord and Dallery, 2014). Additionally, planning is also important as part of the requirement of information technology. The business ought to have a budget for the equipment they want to acquire, the installation as well as the training of the personnel to enable them to be aware of the system (Groves, Kayyali, Knott and Kuiken, 2016). These are all the requirement of the information technology system when an organization want to implement one for their running of the business. In the case of Maroba organization they want to implement the iCareHealth program to enable them to manage their residences, as a requirement the need has arisen and they should have a budget on the type of system they want based on the available infrastructure and what they are willing to spend (Marsch, Lord and Dallery, 2014).
The information technology could be useful in the business on various ways. At the Maroba Loge organization the use of the iCareHealth program enables the employees to be able to document data as well as manage every information related to the patients (Groves, Kayyali, Knott and Kuiken, 2016). Additionally, it enable the workers to update all the records for the information of the patients, hence they can work efficiently as a team due to the benefits of using the system. When it comes to the patients they are able to book and also get the medication quickly since their individual plan are linked to the doctor data on the iCareHealth program for a given diagnosis on an illness (Weaver, Ball, Kim and Kiel, 2016). The system has the capability of completing of the funding applications that are essentially not compliant to the requirements of the government. The processing of the various transaction is thus one in a simple manner through the use of the information technology (Weaver, Ball, Kim and Kiel, 2016). This enables the organization to have the capability of pulling of any of the reports which they want for the purpose of the quality control as well as for benchmarking. This organization also uses the information technology for the purpose of communication either within the health sector to the other organization or to other sectors. Through use of the electronic mail is one form of the communication service to which can be offered by the use of the information technology.
The information technology has various benefits it bring to the business. One of the benefit is that of speed and time. The transfer of the data across the various department of the organization can increase through the use of the IT (Weaver, Ball, Kim and Kiel, 2016). To the Maroba Lodge organization the employees can be able to update the records for the residents easily as well as the compliant report on time since the system have additional functionality components (Sultan, 2015). Another benefit brought by the information technology is that of easier storage capabilities. The system has a database system where the data for the organization can be stored (Sultan, 2015). The data of the patients can be stored in form of the virtual data which could be accessed much quicker if a need arises. Additionally, another benefit brought about by the information technology is that of reduction of error hence eliminating of the double entry to the system as well as reduce the need to file a lot of the paperwork (Walston, Bennett and Al-Harbi, 2014). Another benefit of the information technology to the business it improves the sharing of the data quickly with the use of fewer resources. Therefore, the cost associated to hiring new employees to input of the data manually or perhaps update the files is minimized as the system are automatic and the data can be updated faster.
One of the advantage of the information technology is that of automation to the processes in the business. In any business people usually seek new ways of undertaking tasks much quicker, and the use of the information technology helps to improve on the efficiency of the organization by automation of the processes (Raghupathi and Raghupathi, 2014). Additionally, the use of information technology is advantageous to the business since it provide it with the remote access to the organization electronic network (Walston, Bennett and Al-Harbi, 2014). As a result of this there is improved accessibility hence increase in the productivity since one is able to work from anywhere.
When it comes to the implementation of the information technology in the business it could result to several risks. Some of them are that of breach of confidentiality and privacy (Raghupathi and Raghupathi, 2014). This may occur in Maroba organization when they have stored all the patient data and an attacker who breaches the system and steals or exposes the data (Ingebrigtsen, Georgiou, Clay-Williams, R., Magrabi, Hordern, Prgomet, Li, Westbrook and Braithwaite, 2014). This data becomes no longer private which can bring devastating consequences to the organization and some cases the patients may opt to sue the organization to exposing their personal data, and the image of the organization become tarnished (Raghupathi and Raghupathi, 2014). There is also the risk of the loss of data. This may happen when the staff are not fully aware on the functionality of the system, they may delete some patient files, and other situation is when there may be a malware on the system which will corrupt the data leading to the loss. Other risks is the information risk which is related to the inherent features as well as the value of the data (Weaver, Ball, Kim and Kiel, 2016). This may occur due to the carelessness of the employees who may not been trained on the security measures leaks the data via the access of the data on unencrypted network thus exposing it to the hackers.
The Maroba business can maintain as well as monitor the information technology by formulating a security program. This is significant since they would be able to manage on the risks through assessment of identification of the assets the business has, discovering the threats as well estimates on those risk (McInnes, Fix, Solomon, Petrakis, Sawh and Smelson, 2015). Further, they need to educate the employees on security issues to be able to know the various ways in which the system can be breached and how to mitigate them. Additionally, it is important to have a security control, which could be for administrative, technical or perhaps the physical control components (McInnes, Fix, Solomon, Petrakis, Sawh and Smelson, 2015). The business could also implement the security patch policies on their network to be able to keep the system always up to date. Moreover, having a backup system to store their data could be a significant monitoring technique, since it would help protect the information from lose in case it become corrupt as a result of a malware attack. It is important to note that a well maintained system usually delivers faster as well as reliable services (Schwalbe, 2015). It is significant that Maroba organization could maintain and at the same time monitor the conditions of their system to make sure they are performing optimally to enable them to be of service for a long time.
Conclusion
In conclusion, the information technology has offered various support to the management of the activities in many business over the past decade. It is important to appreciate the information technology as a discipline as well as appreciate the role it has played in the healthcare especially for the Maroba business. From the risks it has been found that it has brought a lot of benefits as well as risks which could be associated to introducing the information technology in the business. However, the report has provided on how to mitigate these risks through the various ways of monitoring and control mechanism. In this research, it has looked at the reasons as to why the information technology is important for the survival for the business. Additionally, it has looked on the way the business used the information technology along with some of the risk associated with this. Nevertheless, it was important to maintain and monitor the implementation of the information technology for the Maroba Lodge organization. I believe these components have clearly highlighted the impact of the information technology to this business.
References
Bardhan, I.R. and Thouin, M.F., 2013. Health information technology and its impact on the quality and cost of healthcare delivery. Decision Support Systems, 55(2), pp.438-449.
Bates, D.W., 2002. The quality case for information technology in healthcare. BMC Medical Informatics and Decision Making, 2(1), p.7.
Cresswell, K. and Sheikh, A., 2013. Organizational issues in the implementation and adoption of health information technology innovations: an interpretative review. International journal of medical informatics, 82(5), pp.e73-e86.
Groves, P., Kayyali, B., Knott, D. and Kuiken, S.V., 2016. The’big data’revolution in healthcare: Accelerating value and innovation.
Ingebrigtsen, T., Georgiou, A., Clay-Williams, R., Magrabi, F., Hordern, A., Prgomet, M., Li, J., Westbrook, J. and Braithwaite, J., 2014. The impact of clinical leadership on health information technology adoption: systematic review. International journal of medical informatics, 83(6), pp.393-405.
Kellermann, A.L. and Jones, S.S., 2013. What it will take to achieve the as-yet-unfulfilled promises of health information technology. Health Affairs, 32(1), pp.63-68.
Magrabi, F., Aarts, J., Nohr, C., Baker, M., Harrison, S., Pelayo, S., Talmon, J., Sittig, D.F. and Coiera, E., 2013. A comparative review of patient safety initiatives for national health information technology. International journal of medical informatics, 82(5), pp.e139-e148.
Marsch, L., Lord, S. and Dallery, J. eds., 2014. Behavioral healthcare and technology: using science-based innovations to transform practice. Oxford University Press.
McInnes, D.K., Fix, G.M., Solomon, J.L., Petrakis, B.A., Sawh, L. and Smelson, D.A., 2015. Preliminary needs assessment of mobile technology use for healthcare among homeless veterans. PeerJ, 3, p.e1096.
Raghupathi, W. and Raghupathi, V., 2014. Big data analytics in healthcare: promise and potential. Health Information Science and Systems, 2(1), p.3.
Schwalbe, K., 2015. Information technology project management. Cengage Learning.
Sultan, N., 2015. Reflective thoughts on the potential and challenges of wearable technology for healthcare provision and medical education. International Journal of Information Management, 35(5), pp.521-526.
Walston, S.L., Bennett, C.J. and Al-Harbi, A., 2014. Understanding the factors affecting employees’ perceived benefits of healthcare information technology. International Journal of Healthcare Management, 7(1), pp.35-44.
Weaver, C.A., Ball, M.J., Kim, G.R. and Kiel, J.M., 2016. Healthcare information management systems. Cham: Springer International Publishing.
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